Hire the Best Live Chat Operators
in the United Kingdom

I worked as a Customer Service Representative (phone/chat/email) for almost 10 years. As a CSR, I was tasked to assist customers in order entry and service recovery issues such as tracking packages, modification of orders, price adjustments and many more. I am knowledgeable in the following: ✅Oracle ✅LiveChat/Freshchat ✅Shopify ✅G-Suite ✅Microsoft Office such as Word, Excel, Powerpoint, Outlook With my educational background and work experiences, I am an efficient and effective employee. I make sure to find ways on how to resolve any concerns in a timely manner and I am also trained to multi-task. I am confident that with the skills that I have, I can contribute to the continuous success of your company.

Reliable English Customer Service & Chat Support Specialist | Remote VA | Available Immediately – Relocating to Brazil I’m a clear communicator with strong problem-solving skills and a genuine passion for helping people. Whether it’s handling customer queries via chat/email, providing virtual assistant support, or evaluating AI responses for quality and accuracy, I deliver fast, professional results with minimal supervision. I’m fully remote-ready, flexible with time zones, and excited to start immediately. Currently relocating to Brazil, so I’m looking for long-term, location-independent opportunities that let me deliver consistent value from anywhere. Key strengths: • Clear English communication (native-level) • Chat & email customer support experience • Detail-oriented AI evaluation & feedback • Quick learner – comfortable with tools like Zendesk, Gmail, Slack, etc. • Professional, friendly tone every time Available 20–30+ hours per week and ready to jump in today. Happy to hop on a quick call or start with a test task.

Live Chat Support | Email Support | Ticket Support | Technical Support | Customer Service Specialist | Zendesk | Intercom | HubSpot | Customer Support I am a Top Rated Live Chat & Email Support Specialist with a 100% Job Success Score, helping e-commerce, SaaS, and other businesses provide fast, reliable, and professional customer support. I specialize in managing live chat, email, and ticketing systems for businesses that need quick and consistent customer service. Whether it’s handling high-volume inquiries, resolving product issues, processing refunds and returns, tracking orders, or managing escalations, I ensure your customers are well cared for while keeping support queues clean and efficient. What you can expect from me: Lightning-fast response times. Clear, empathetic, and professional communication. Seamless integration into your existing workflows and tools. Strong attention to detail and consistency, even during peak periods. Focus on customer satisfaction and retention. I have successfully supported repeat clients with day-to-day operations, helping reduce customer frustration and maintain smooth shopping experiences. I am reliable, proactive, and ready to become a dependable extension of your customer support team.

Native English Speaker l Customer Relations | Technical Support | Team Leadership| Chat Support Customer Relations Specialist with 20+ years’ experience delivering exceptional service across industries. Skilled in live chat, phone, email, and social media support, with a focus on building trust and solving issues quickly. I led customer-facing operations during global delivery disruptions (e.g. Suez Canal), reorganizing workflows to reduce dissatisfaction. Oversaw procurement, supplier coordination, and logistics to ensure on-time production and delivery. Built vendor relationships, negotiated terms, and resolved bottlenecks to improve outcomes. Proficient in Gorgias, Intercom, Zendesk, Zoho Suite, Slack, Trello, and automation tools like ChatGPT, Zia, and Zapier. I also bring 10 years of experience as a professional SCUBA instructor—planning expeditions with precision and calm under pressure, reinforcing my organizational and problem-solving strengths in customer service.

With over 7years of hands-on experience in customer service and live chat support, I excel at delivering fast, clear, and empathetic communication that builds trust and drives satisfaction. I’m skilled in managing multiple conversations simultaneously while maintaining accuracy and a friendly tone that matches brand voice. I’m highly organised and comfortable working fully remote, using tools like Slack, Zendesk, Freshdesk, and CRM platforms to stay connected and productive. Whether handling real-time chat, SMS, or email support, I’m committed to resolving issues efficiently and providing customers with positive, helpful experiences. My strengths include active listening, problem-solving, and adapting quickly to new technologies or processes. I’m dependable, detail-oriented, and thrive in fast-paced environments where customer satisfaction is the top priority. If you’re looking for a professional chatroom operator or customer experience expert who brings dedication, responsiveness, and a customer-first attitude, I’d love to connect and help your team succeed.

Hello! I’m malik muhammad haris, a dedicated and experienced Customer Support Specialist with a strong background in chat, email, and inbound call support. I bring the professionalism and efficiency of a BPO environment, paired with a personalized, human-first approach to customer care. With hands-on experience handling customer inquiries across eCommerce, real estate, SaaS, and service industries, I’ve helped businesses build trust, resolve issues, and deliver 5-star support experiences. ✨ What I Can Offer You: • 💬 Live Chat & Email Support – Fast, friendly, and effective communication • ☎️ Inbound Call Handling – Clear, confident, and empathetic phone support • 📦 Order Management – Processing, tracking, returns, and product queries • 🧾 CRM & Ticketing Tools – Zendesk, Freshdesk, Gorgias, Intercom, HubSpot • 📞 Call & Communication Tools – Aircall, RingCentral, Zoom, Google Voice • 🔧 Problem Solving & Escalation – Calm under pressure, solution-oriented • 📊 Reporting & Feedback – Identify trends and suggest workflow improvements 🌟 Why Clients Work with Me: • ✅ Reliable & Detail-Oriented • ✨ Fluent in English with strong written and spoken skills • 🕐 Flexible Availability (Weekdays, Weekends, Evenings) • 🤝 Client-Focused & Results-Driven • 💻 Tech-Savvy & Quick Learner • 🔄 BPO-Style Process Efficiency with a Human Touch Whether you're a growing startup, an eCommerce brand, or an established company needing dependable customer support—I'm here to help you scale with confidence and keep your customers happy. Let’s connect and provide world-class support for your business!