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*only accepting work faciliated through upwork platform* Virtual Assistant - English speaking Looking to offer a range of Virtual Assistant services, including but not limited to: Document conversion Document development / formatting Data collation Data entry Spreadsheet development Application form writing JD writing CV writing / formatting Application review Tender review (subject to conflicts) Proof reading Online research IT literate (Word, Project Adobe Pro, PowerPoint, Excel) Transcription I am qualified to MCIPS level and have a strong knowledge of public sector procurement and associated legislations. Happy to be contacted to discuss specific needs, including fees and timescale expectations. Proffessional Experience: I have extensive administrative and data entry experience both within formal employment and freelance. Including but not limited to document management, excel spreadsheet management, database use and business communications. Experienced Procurement Officer with over 18 years of experience within Local Government, developing from Business Administration Assistant for a team of 5 lead officers, to my current role, maintaining my business communications and administration skills. I have approximately 10 years experience in managing a team of staff in delivery for procurement activity, as well as resource planning, appraisals and development of individualized development plans.

I am an experienced, detail-oriented, practical and self-motivated individual, with a common sense approach towards problem-solving and project management. I thrive on challenges and enjoy being thrown into the deep end of a learning opportunity. As a result of my varied experience, I have gained a highly transferable and diverse skill set. I work well in a team while being proactive in achieving my personal and team goals.

I am a highly organised Administrative Support Specialist with experience providing office, HR, and operational support across fast-paced environments including healthcare, corporate and technology-based organisations. I bring a strong track record of delivering accurate, efficient and reliable administrative assistance while maintaining excellent communication, confidentiality and professionalism. I specialise in helping businesses stay organised, streamline processes and manage their day-to-day administrative tasks so they can focus on growth. Whether you need inbox management, document preparation, scheduling, data entry or customer support, I am committed to providing high-quality work with a fast turnaround. My background includes hands-on experience in: ✔ Administrative support (calendar management, scheduling, coordination) ✔ Document formatting, proofreading & minute-taking ✔ HR support (recruitment assistance, onboarding, compliance checks) ✔ Customer service & client communication ✔ Data entry, data management & reporting ✔ Procurement and invoice processing ✔ Office support in multidisciplinary teams ✔ Maintaining accurate records & managing databases ✔ Use of confidential systems and secure workflows I am highly proficient with: Microsoft Word, Excel, Outlook, PowerPoint, Teams Data entry systems & CRM platforms E-Rostering systems Document formatting & template creation Google Workspace tools PDF editing and file conversion Clients hire me because I am dependable, detail-focused, proactive, and able to work independently with minimal supervision. I understand the importance of deadlines, accuracy, confidentiality and professional communication — especially when handling sensitive information. My goal on Upwork is to provide efficient, polished and dependable administrative support that improves workflow and reduces operational workload for individuals and teams. If you are looking for someone to handle your admin tasks with precision, professionalism and genuine care — I'm ready to help. Let’s work together to make your workload lighter and your operations smoother. 💡 Key Skills (Add as Upwork Skill Tags) Administrative Support Virtual Assistance Data Entry Microsoft Excel Microsoft Word Calendar Management Email Management Customer Service Document Formatting HR Administration Recruitment Support Scheduling & Coordination Invoice Processing Procurement Support Record Keeping E-Rostering Minute-Taking CRM Data Entry Office Administration 📌 Employment History (Upwork-friendly summary of roles) Administrative Support Officer / Healthcare Administrator NHS & Healthcare Sector (Multiple Settings) Dates vary Provided high-level administrative and clerical support in busy healthcare departments. Managed calendars, appointments, meetings and document preparation. Processed invoices, purchase orders, and assisted with procurement tasks. Handled sensitive information, maintained accurate records and ensured compliance. Supported HR processes including recruitment coordination, onboarding and staff documentation. Responded to enquiries via phone, email and face-to-face communication with professionalism. Customer Service & Operations Assistant Private Sector / Hospitality / Retail Delivered excellent customer service in fast-paced environments. Supported daily operational tasks, stock management and communication workflows. Managed client enquiries and resolved issues efficiently. Document Support & Data Entry Specialist Created, formatted and proofread professional documents, reports and spreadsheets. Managed data entry tasks with accuracy and attention to detail. Supported administrative projects and workflow improvements. 🎓 Education & Certifications Relevant qualifications listed from your CV (e.g., Business Administration, Health & Social Care, IT courses) Mandatory training: GDPR, Safeguarding, Fire Safety, Manual Handling

As a dependable, responsive, and dedicated player, I assist clients with the following: 1 - Human Resources: job postings, review resumes, screen candidates, interview and schedule company interviews, and on-boarding. In addition, create or update employee handbook (company policies, federal and state laws, etc.) as a hard-copy print or online w/online signature PDF using Adobe Acrobat. 2 - Microsoft Office Tools: Creating or recreating word documents, PowerPoint slides, Excel, or forms. 3 - Adobe Acrobat: Convert documents to PDF (and vice versa) to fillable forms, add signature and attachment options, and send/track fillable forms to customers. 4 - Internet research and data entry: Assistance in researching data, products, news, etc, and entering info on an Excel spreadsheet or any other mechanism desired. 5 - Proficient with Task Management Tool: I have approximately two years of experience managing programs and tracking tasks suspense using Task Management Tool (TMT). 6 - Type documents from handwritten pages to Word with an approximate speed of 68 words per minute. I welcome opportunities to work on short or long-term projects and am willing to learn any systems needed to accomplish the task. Thank you for taking the time to view my profile. Jazz

𝗣𝗿𝗼𝗳𝗲𝘀𝘀𝗶𝗼𝗻𝗮𝗹, 𝗣𝗿𝗼𝗮𝗰𝘁𝗶𝘃𝗲 𝗮𝗻𝗱 𝗥𝗲𝘀𝘂𝗹𝘁𝘀-𝗗𝗿𝗶𝘃𝗲𝗻 With nearly 20 years of experience supporting executives and leading Learning & Development initiatives in the corporate world, I now bring that depth of expertise to small businesses, entrepreneurs, coaches, and trainers. I specialise in providing high-level executive assistance, business support, and visually compelling presentation design - so you can focus on what matters most: growing your business. 𝗪𝗵𝗮𝘁 𝗜 𝗯𝗿𝗶𝗻𝗴 𝘁𝗼 𝘆𝗼𝘂𝗿 𝘁𝗲𝗮𝗺: 🌟 𝙀𝙭𝙚𝙘𝙪𝙩𝙞𝙫𝙚 & 𝘽𝙪𝙨𝙞𝙣𝙚𝙨𝙨 𝙎𝙪𝙥𝙥𝙤𝙧𝙩: ⇨ Calendar & inbox management ⇨ Meeting prep, agendas, and detailed minutes ⇨ Document creation & formatting (reports, proposals, manuals) ⇨ Client communications and customer service ⇨ Project coordination to keep tasks and timelines on track ⇨ Discreet, detail-focused, and highly reliable 🌟 𝙋𝙧𝙚𝙨𝙚𝙣𝙩𝙖𝙩𝙞𝙤𝙣 & 𝙑𝙞𝙨𝙪𝙖𝙡 𝘿𝙚𝙨𝙞𝙜𝙣 ⇨ Professional PowerPoint slide creation and redesign ⇨ Branded pitch decks and training presentations ⇨ Business collateral: flyers, business cards, infographics ⇨ Clean, on-brand visuals that align with your messaging 🌟 𝙇𝙚𝙖𝙧𝙣𝙞𝙣𝙜 & 𝘿𝙚𝙫𝙚𝙡𝙤𝙥𝙢𝙚𝙣𝙩 𝙎𝙪𝙥𝙥𝙤𝙧𝙩 ⇨ eLearning content creation and LMS admin ⇨ CPD documentation and support ⇨ Webinar setup and delivery ⇨ Clear understanding of adult learning principles and standards 𝗪𝗵𝘆 𝗖𝗹𝗶𝗲𝗻𝘁𝘀 𝗖𝗵𝗼𝗼𝘀𝗲 𝗠𝗲: ✅ 100% Job Success Score on Upwork ✅ Quick turnarounds ✅ Strong track record of delivering on time and to a high standard ✅ Known for being proactive, communicative, and highly organised ✅ I adapt quickly to your tools, tone, and working style ✅ Committed to building long-term, trustworthy working relationships Whether you need a steady hand on your day-to-day operations, a polished presentation to wow your audience, or back-end support on your training delivery - I'm here to lighten your load and help you move forward with confidence. So let’s connect and make your next project a success!