Hire the Best Chat Support Specialists

Hello! 👋 I'm a Customer Support Specialist with 5+ years of experience supporting e-commerce businesses and online stores.👩‍💼 I help businesses manage high volumes of customer inquiries through email, live chat, and social media while maintaining excellent customer satisfaction and protecting company policies.🤝 📍Here’s how I can support your business: ✅• Email & Live Chat Customer Support ✅• Order Tracking, Shipping Updates & Customer Inquiries ✅• Refunds, Returns & Dispute Handling ✅• Shopify Store Support ✅• PayPal & Klarna Dispute Management ✅• Social Media Customer Messages ✅• Admin Tasks & Data Entry 📍I have experience working with tools such as: 📌Shopify | Zendesk | Gorgias | Freshdesk | Salesforce | PayPal, Klarna Business | Slack | Google Workspace | Meta Business | Social Media Handling | 📌My goal is simple: provide fast, professional, and empathetic customer support that builds trust and keeps customers happy.🫡 If you're looking for a reliable customer support specialist who understands e-commerce operations, I would love to support your business long term.😉

Customer Support in development. Completely dedicated to the tasks I'm required to complete independently and under minimal supervision. As a graduate in medicine, I know how to work under pressure and get your customers' problems solved quickly and efficiently. Capable of establishing rapport right away and giving them the best professional treatment while considering the best outcome for both- your clients and your business. I can deal with these issues via live chat, e-mail, calls, or instant messaging. Experienced English-Spanish translator. I had previous experience working with English native speakers translating for a Spanish side. Translation jobs can definitely be considered too, if needed. Medical graduate highly fluent in English medical terminology. I'm tech-savvy when it comes to learning how to use new apps and can adapt to the workflow right away. Self-taught, and still learning.

Hi! I’m a dedicated and flexible remote professional with over a decade of experience working online, primarily through Upwork (formerly oDesk). I hold a Bachelor of Science in Information Technology (2009) and began my career as a Technical Support Representative in a call center, helping customers troubleshoot internet issues. After becoming a parent, I transitioned to freelancing to support my family while working from home — and I haven’t looked back since. I started as a chat and email support agent, then moved into roles like data entry specialist, lead researcher, and web researcher. These varied experiences have sharpened my ability to quickly adapt to new tools, workflows, and client expectations. What sets me apart: ✅ I’m resourceful — if I don’t know something, I find answers quickly. ✅ I’m detail-oriented — I strive for accuracy and minimal errors in every task. ✅ I’m proactive — I often suggest ways to improve processes or support project goals. ✅ I’m a strong communicator — I keep clients updated and always aim to meet or exceed expectations. Whether it’s handling support tickets, organizing data, researching leads, or managing tasks behind the scenes, I’m committed to delivering high-quality work with reliability and professionalism. Let’s work together to get things done — smoothly and efficiently.

Hello 👋 I help Shopify and E-commerce businesses deliver exceptional customer experiences while keeping daily operations organized and running smoothly. With 4+ years of experience supporting E-commerce and Dropshipping brands, I specialize in customer support, administrative assistance, order management, and operational support. My goal is not only to resolve customer concerns but also to help business owners save time, reduce workload, and improve efficiency. What I can help with: ✅ Email & Live Chat Support ✅ Shopify Customer Service ✅ Gorgias, Zendesk & Freshdesk Management ✅ Order Tracking & Order Management ✅ Refunds, Chargebacks & PayPal Disputes ✅ Customer Retention & De-escalation ✅ Administrative Support ✅ Data Entry & Database Management ✅ SOP Documentation & Process Improvement ✅ Calendar & Inbox Management ✅ Research & General Virtual Assistant Tasks ✅ Workflow Organization & Team Support Tools & Platforms: • Shopify • Gorgias • Zendesk • Freshdesk • Reamaze • Zoho • PayPal • Meta Business Suite • Trello • Google Workspace • Microsoft Office • Dixa • Asana • Clickup Why clients hire me: ✔ Professional and empathetic communication ✔ Strong attention to detail ✔ Reliable and proactive support ✔ Organized and efficient workflow management ✔ Ability to work independently with minimal supervision Whether you need someone to handle customer inquiries, manage administrative tasks, organize business operations, or support your growing E-commerce store, I'm ready to help. Let's discuss how I can support your business and contribute to your success.

Hi there! I specialize in providing dependable administrative and e-commerce support to streamline your business operations and enhance your online presence. Here’s how I can assist you: Data Entry: Accurate and efficient data management. Chat & Email Support: Prompt and professional customer service. Order Management: Smooth and reliable order tracking and processing. Account Management: Keeping your accounts updated and organized. I’m proficient in tools like Excel, Google Sheets, and Gmail. If you’re looking for a professional to support your administrative and e-commerce needs, let’s connect and get started. Looking forward to working together.

Greetings, and thank you for visiting my profile! In today’s fast-moving business world, excellent customer service is no longer optional—it’s the key to building trust, loyalty, and long-term success. With years of experience in customer support, virtual assistance, property management, and e-commerce operations, I help businesses provide outstanding service that keeps customers satisfied and coming back. ✅ Services I Offer: . Phone, Email & Live Chat Support . Property Management Assistance (Airbnb, Booking.com, Vrbo, etc.) . Order Fulfillment & Tracking (Shopify, AliExpress, Dsers) . Responding to Product Inquiries & Customer Concerns . CRM & Helpdesk Support (Zendesk, Freshdesk, Helpscout, Zoho, Trello, Airtable, etc.) . Social Media Management (Facebook, Instagram, LinkedIn, WhatsApp, Telegram, Twitter) . Translation Support: Dutch, Spanish, German, Italian, Portuguese, Norwegian, Swedish, Finnish, Danish, and English (US & UK) . Administrative & Data Entry Support (MS Office, Google Sheets, Airtable) 🛠️ Tools & Platforms I’ve Worked With: ✔ Airbnb • Booking.com • Vrbo • Agoda • HomeAway • Guesty • Hospitable ✔ Shopify • AliExpress • Dsers • Charge Automation ✔ CRMs: Zoho • Freshdesk • Zendesk • Helpscout • Trello • Slack • Airtable ✔ Communication Tools: RingCentral • Google Voice • Zadarma • Phone.com ✔ Social Media: Facebook • Instagram • LinkedIn • WhatsApp • Telegram • Twitter Social Media Management ✅ Platforms: Facebook, Instagram, LinkedIn, TikTok, Pinterest, Twitter (X) ✅ Content planning, scheduling & posting ✅ Caption writing & hashtag research ✅ Engagement: comments, DMs, community growth ✅ Analytics & performance reporting ✅ Scheduling tools: Buffer, Hootsuite, SproutSocial, Later, OnlySocials 📌 Work Experience Highlights: Customer Support – Airbnb & Booking.com (Austria) . Managed 200+ properties and customer inquiries . Handled live chat support (Airbnb, Booking.com, WhatsApp) . Confirmed bookings, checked customer documents, scheduled cleaners Administrative Coordinator – Property Management . Oversaw team performance, ensured message quality & accuracy . Maintained owner accounts, schedules, and maintenance requests . Coordinated cleaner schedules and booking confirmations Virtual Assistant – Shopify Stores (Worldwide) . Handled order fulfillment, ticket solving, and customer queries . Managed supplier communication and order tracking . Created discount codes and handled daily reporting for store owners Admin Support – Gaming Project (24/7) . Managed 60+ Messenger chat groups . Responded to players instantly, resolved inquiries . Handled payments, dispute claims, and transaction monitoring Inbound & Outbound B2B Calls – UK & USA Energy Sector . Managed professional communication with clients . Provided solutions and support for energy-related inquiries 🌍 Why Choose Me? . Multilingual customer support in 10+ languages . Flexible availability, including holidays (365 days a year) . Skilled in handling large-scale projects with speed and accuracy . Strong focus on long-term partnerships and client satisfaction Whether you need dedicated support, reliable virtual assistance, or full-scale property and e-commerce management, I am here to provide professional, efficient, and personalized service. Let’s discuss your project and create a solution that fits your needs! Looking forward to receiving a favorable response from your side. Stay blessed! Thank you