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Hire the best Chat Support Specialists in Japan

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  • $15 hourly

    • 5.0/5
    • (5 jobs)
    Reach out to your Japanese customers! Looking for the assistant/supporter to expand your business to Japan? Im here, please contact. If you already have a customer, I will be your assistant for customer service by using Japanese language. If you are planning to extend your business, I can research Japanese market, marketing for Japanese Potential customers. Please feel free to ask me your plan or problems. Looking forward to working with you. Hana HIRANO Native Japanese speaker 4years experience in Support for overseas operations/expansion field 2years experience as virtual assistant -business e-mail handling -chat support -web research -writing a document -list building -banner design for Japanese market -creating web banner by using Canva -calender management -travel planning -data entry
    Featured Skill Chat Support
    Chatbot
    Customer Service
    Travel Planning
    List Building
    Japanese
    Online Chat Support
    Microsoft Excel
    Microsoft Word
  • $20 hourly

    • 5.0/5
    • (6 jobs)
    Hi, I'm Leonardo and I close clients for businesses. If you are looking for a long-term teammate and a salesperson that gets the job done, I'm the one. I'm new to upwork and I'm willing to work at a lower fee to get more experience and results on this platform, in exchange for your honest review. It will mean a lot! I also have experience in business consulting so I will have a much better understanding of your business and behind-the-scenes. ✅ Flexible hours (US working hours) ✅ High-ticket closing ✅ Real-time feedback ✅ Fluent in English, French, and Japanese ✅ Microsoft Excel/word/PowerPoint Past Closing Experiences: ・Marketing Agency ・Samsung Smartphones ・Recruitment Agency ・Event Organizer If you want a one-of-a-kind closer, invite me to your job post and I will message you!
    Featured Skill Chat Support
    Sales Call
    Communication Skills
    Sales
    Customer Acquisition
    Customer Service
    Online Chat Support
    Multitasking
    Phone Support
    High-Ticket Closing
    Sales & Marketing
  • $13 hourly

    • 5.0/5
    • (3 jobs)
    Assisted the sales team or project managers with administrative work and technical issues. Handled various tasks ranging from creating sales documents to customer interactions. Have been conscious of flexibility, foresight, and multitasking abilities in my work.
    Featured Skill Chat Support
    Zoom Video Conferencing
    Skype
    Microsoft Teams
    Slack
    Jira
    Microsoft Office
    Online Chat Support
    Translation
    Office Administration
    Administrate
    Administrative Support
    Review
  • $15 hourly

    • 2.4/5
    • (2 jobs)
    I am a data entry specialist. I have been working on projects for 3 years and attending to every project with full satisfaction of the clients and customers as well. - I am a keen learner and quite excited about learning new things. - I prefer finishing projects even before the deadline. - Regular communication is important for me to satisfy my clients.
    Featured Skill Chat Support
    Japanese
    Data Analysis
    Microsoft Excel PowerPivot
    Lecture Notes
    Virtual Assistance
    Online Chat Support
    Copywriting
    Research Paper Writing
    Microsoft Excel
    Data Entry
  • $5 hourly

    • 5.0/5
    • (2 jobs)
    I’m a biggener in this and would like to try and learn new things like doing online job and teaching. I’m also willing to learn and to be train.
    Featured Skill Chat Support
    BPO Call Center
    Online Research
    Online Chat Support
    Teaching English
    Data Entry
  • $12 hourly

    • 5.0/5
    • (1 job)
    Thank you for reaching out to me. I've been working as a Japanese customer support for 6 years. I used to work in the fast-paced and deadline-driven environment. Also I work as a translator (JP↔︎ EN) at the same company. I can offer diverse services: ・Telephone correspondence in Japanese. I'm a experienced customer support so I can provide a professional telephone communication and also have smooth problem solving skills. ・Translation (JP-EN) ・Product photography ・Virtual Assistant ・Transcription(Japanese) ・Travel support in Japan(Booking hotel/restaurant and manage troubleshooting etc) If you are interested, drop me a line. My services surely won't let you down.
    Featured Skill Chat Support
    Email Support
    Product Photography
    Travel Photography
    Food Photography
    Customer Care
    Document Localization
    Content Localization
    Travel & Hospitality
    Proofreading
    English to Japanese Translation
    Japanese
    Online Chat Support
    Research Methods
    Translation
    Customer Service
  • $10 hourly

    • 0.0/5
    • (0 jobs)
    Hello!! My name is Ayaka Yonaha. currently Im in Okinawa, Japan. I absolutely love communicating with people. Throughout my career, I have worked in various roles such as an apparel shop assistant and a call center operator, where I interacted with many individuals. In all of my position Having lived abroad for approximately six years, I am fluent in English as well. I am eager to utilize both my Japanese and English language skills to contribute to the success of your team and fulfill your needs. I look forward to the opportunity to work together.
    Featured Skill Chat Support
    Customer Service
    Online Chat Support
    WeChat
    Translation
    Call Scheduling
    Teaching Japanese
    Japanese
  • $15 hourly

    • 0.0/5
    • (0 jobs)
    I am a dedicated Japanese writer and customer support specialist with owe 4 years of experience in business communication, email handling, and client support. I also run may own online store, which has given me hands-on experience in e-commerce management, content writing, and social media marketing. ・Japanese Content Writing - Blog articles, product descriptions, and SEO-friendly content ・Customer Support - Email & chat support for Japanese clients ・Virtual Assistance - Data entry, scheduling, and administrative support ・E-commerce & Social Media - Online store management and social media operations I am passionate about delivering high-quality work and ensuring excellent communication with clients. While my English level is conventional, I am continuously improving and use translation tiils to maintain accuracy in communication. Let's work together to achieve your goals! Feel free to reach out anytime.
    Featured Skill Chat Support
    Data Entry
    Virtual Assistance
    Online Chat Support
    Translation
    Proofreading
    Article Writing
    Copywriting
    SEO Writing
    Blog Writing
    Content Writing
    Email Support
    Technical Support
    Customer Service
    Japanese Sign Language
  • $25 hourly

    • 0.0/5
    • (0 jobs)
    ✨ Bilingual Concierge & Customer Support | VIP Travel & Expat Assistance in Japan ✨ Hi, I’m Yukiko, a bilingual hospitality professional with a strong background in luxury hotel operations, VIP guest services, and travel coordination. Whether you’re a traveler seeking a seamless Japan experience or an expat needing local insights, I’m here to help! 💼 Services I Offer: ✔ VIP Concierge & Itinerary Planning (for luxury hotels, fine dining, and exclusive experiences) ✔ Expat & Relocation Assistance (guidance on short-term stays, local lifestyle tips, and cultural adaptation) ✔ Bilingual Customer Support (English & Japanese) for travel and hospitality businesses ✔ Tailored recommendations for dining, shopping, sightseeing, and local adventures Please Note: Due to licensing restrictions, I do not provide reservation agency services. Instead, I focus on delivering expert advice and personalized support so you can confidently handle your own bookings. Let’s work together to make your Japan stay or relocation smooth and unforgettable. Feel free to contact me to discuss your needs!
    Featured Skill Chat Support
    Travel Itinerary
    Administrative Support
    Email Support
    Customer Support
    Travel & Hospitality
    Travel Planning
    Online Chat Support
    Multitasking
    Customer Service
    Japanese
    Hospitality
    English
    Phone Communication
  • $15 hourly

    • 0.0/5
    • (0 jobs)
    🌍 **Japan Travel Support | Chat-Based Concierge & Customer Service** 🌍 Hello! I'm a Japan-based **customer support professional** with 7 years of experience in a call center. Now, I provide **chat-based travel assistance** for foreign visitors to Japan. ✨ **What I Offer:** ✔ Hotel & Accommodation Booking ✔ Local Support & Travel Planning ✔ Chat-Based Customer Assistance ✔ Connecting You with English-Speaking Guides I primarily communicate in Japanese, but I use translation tools for English support. If you need a **reliable virtual travel assistant for Japan**, feel free to reach out!
    Featured Skill Chat Support
    Travel Advice
    Travel
    Travel & Hospitality
    Online Research
    Travel Planning
    Online Chat Support
    Customer Support
  • $20 hourly

    • 0.0/5
    • (0 jobs)
    Hi, I'm Mako. Is anyone looking for someone support your travel in Japan or give you more advice to live in Japan. I have experience live in Aurstralia for a year, since I know how you feel out of your country and have to do everything by yourself. I can help and support you like Hotel booking, Restaurant booking, Create Email for the company Write letter, Call for the company anything I can do. Feel free ask me without hesitate:） ▪️Carrier ・service at restaurant/apparel(part time job) ・work at nursery school as a dietician for four years(cooking/make meal plan/desk work) ・working holiday in Aurstralia for a year(kitchen hand) ・working at Cafe as a barista(now) ▪️Strength communication, timemanegemet
    Featured Skill Chat Support
    Phone Support
    Email Support
    Letter of Support
    Online Chat Support
    Travel Advice
    Nutrition
    Meal Planning
    Customer Service
  • $10 hourly

    • 0.0/5
    • (0 jobs)
    Experienced English teacher both online and offline for more than eight years, teaching Japanese and Koreans.. Also worked in a kindergarten for 2 years in Japan.
    Featured Skill Chat Support
    Customer Service Chatbot
    Online Chat Support
    Teaching
    Tutoring
  • $17 hourly

    • 0.0/5
    • (1 job)
    Hey there! 👋 I'm Lala, and I'm here to help health professionals shine online and build genuine connections with the people who need you most. With over 12 years of experience in marketing—and almost 4 years focused on social media—I’ve seen firsthand how powerful it can be when health professionals use social media to truly connect with their audience. I’ve made it my mission to help you do just that by using human-centric social media strategies that go beyond the likes and follows to create real, lasting relationships. 💬❤️ As someone who's passionate about health and wellness, I love working with experts who want to make a difference. I know the unique challenges you face—balancing patient care with building your online presence can feel overwhelming. That’s where me and my team will come in! Here’s how we can help: 🌲Social Media Management: From content creation to engagement and growth strategies—we'll handle it all so you can focus on what you do best: caring for your clients. 🌲Lead Generation: Bringing the right people to your virtual doorstep with targeted campaigns. 🌲SEO & Copywriting: Crafting content that gets found online and speaks directly to your audience. 🌲Email Marketing: Designing emails that people actually want to open. 🌲Facebook & Google Ads: Ads that reach the right people without feeling pushy. 🌲Graphic Design & Video Editing: Creating visuals that are as impactful as your message. I believe in keeping it real with my clients. My approach is always rooted in my core values: authenticity, transparency, and being client-centric. I want to get to know you, your brand, and your audience so I can help you communicate in a way that feels genuine and true to who you are. If you're looking for someone who’s as invested in your growth as you are, feel free to send me a message here. I’d love to hear more about your journey and explore how we can make social media work for you! Let's grow🌱
    Featured Skill Chat Support
    Bookkeeping
    Xero
    Slack
    Client Management
    HubSpot
    Sales
    Online Chat Support
    Viber
    Mailchimp
    Trello
    Adobe Photoshop
    Email Communication
    Google Workspace
    Microsoft Office
  • $15 hourly

    • 4.0/5
    • (4 jobs)
    Hi, my name is Ken. --As customer support agent-- I had been working as customer support for 4 years and half. Client was world's largest music streaming app. I am highly motivated and customer centric customer support agent with experience in providing exceptional support to customer. I always study the products I support and am always prepared to respond to various inquiries. After I understand exactly the problem the customer wants to solve, I will solve it as quickly as possible and value the customer's time. When doing so, i strive to maintain a professional tone of voice. --About me-- Like: going gym, cooking, culture, fashion Thank you!
    Featured Skill Chat Support
    Microsoft Excel
    Content Writing
    Email Support
    Online Chat Support
    Customer Support
    Social Media Management
    Japanese
    English to Japanese Translation
  • $8 hourly

    • 0.0/5
    • (0 jobs)
    Hello, I am Jasmine from the Philippines. I have 8 years of experience working in a variety of different industries, including administrative work, office management, leadership, international remittance/ finance, and customer service. I also have experience in editing Canva designs and graphics for marketing purposes and teaching English. I can be your overall virtual assitant. I love to help people with their daily tasks. I am very reliable and trustworthy and have excellent communication skills, time management, and a creative mind.
    Featured Skill Chat Support
    Creative Strategy
    Communication Skills
    Teaching English
    Teaching English as a Foreign Language Certification
    Data Entry
    Video Editing
    Graphic Design
    Online Chat Support
    Customer Support
    Layout Design
    Email Support
    Digital Marketing
    Virtual Assistance
    Social Media Management
  • $20 hourly

    • 0.0/5
    • (2 jobs)
    Hi, I’m Katey! I have over 5 years of experience as an English teacher and content creator, specializing in educational resources and graphic design. I also excel in administrative tasks, making me a versatile virtual assistant ready to help you manage your projects. Here’s what I can offer: • Administrative Support: Scheduling, email management, data entry, and more. • Educational Content Creation: Custom worksheets, workbooks, and assessments for young learners. • Graphic Design (Canva): Invitations, menus, presentations, and social media graphics. • Customer Service: Three years of remote support experience in resolving inquiries via phone, email, and chat. • Project Management: Skilled at organizing and prioritizing tasks to meet deadlines. I’m committed to delivering high-quality work on time and helping you succeed in your projects. Let’s connect to discuss how I can support your business!
    Featured Skill Chat Support
    Business
    Business Management
    Management Skills
    Office Design
    Presentation Design
    Illustration
    Virtual Assistance
    Online Chat Support
    Email Marketing
    Telemarketing
    Social Media Marketing
    UX & UI Design
    Microsoft Office
    Canva
  • $7 hourly

    • 0.0/5
    • (0 jobs)
    Inquiries & social media tasks? 𝙄'𝙫𝙚 𝙜𝙤𝙩 𝙮𝙤𝙪! ⚡️🌐 Fast & Reliable Setup 🛡️🔄 Flexible & Secure Data Handling 💵💻 Budget-friendly Tech Solutions I'm your go-to solution for: 💎 𝘾𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙎𝙚𝙧𝙫𝙞𝙘𝙚 𝙀𝙭𝙘𝙚𝙡𝙡𝙚𝙣𝙘𝙚 From phone calls to emails to live chat, I'll leave your clients feeling heard and happy. ✦ 𝘈𝘷𝘢𝘺𝘢 ✦ 𝘡𝘦𝘯𝘥𝘦𝘴𝘬 ✦ 𝘓𝘪𝘷𝘦 𝘊𝘩𝘢𝘵 ✦ 𝘚𝘢𝘭𝘦𝘴𝘧𝘰𝘳𝘤𝘦 ✦ 𝘛𝘦𝘤𝘩𝘯𝘪𝘤𝘢𝘭 𝘚𝘶𝘱𝘱𝘰𝘳𝘵 ✦ 𝘐𝘯𝘣𝘰𝘶𝘯𝘥 & 𝘖𝘶𝘵𝘣𝘰𝘶𝘯𝘥 𝘊𝘢𝘭𝘭𝘴 💎 𝙀-𝘾𝙤𝙢𝙢𝙚𝙧𝙘𝙚 & 𝙄𝙣𝙫𝙚𝙣𝙩𝙤𝙧𝙮 𝙈𝙖𝙣𝙖𝙜𝙚𝙢𝙚𝙣𝙩 Streamline your online store and inventory management, optimizing every step for seamless shopping experiences. ✦ 𝘡𝘰𝘩𝘰 ✦ 𝘚𝘩𝘰𝘱𝘪𝘧𝘺 ✦ 𝘐𝘯𝘷𝘦𝘯𝘵𝘰𝘳𝘺 𝘔𝘢𝘯𝘢𝘨𝘦𝘮𝘦𝘯𝘵 ✦ 𝘞𝘢𝘳𝘦𝘩𝘰𝘶𝘴𝘦 𝘔𝘢𝘯𝘢𝘨𝘦𝘮𝘦𝘯𝘵 ✦ 𝘖𝘳𝘥𝘦𝘳 𝘍𝘶𝘭𝘧𝘪𝘭𝘭𝘮𝘦𝘯𝘵 & 𝘛𝘳𝘢𝘤𝘬𝘪𝘯𝘨 💎 𝙎𝙤𝙘𝙞𝙖𝙡 𝙈𝙚𝙙𝙞𝙖 𝙈𝙖𝙣𝙖𝙜𝙚𝙢𝙚𝙣𝙩 & 𝙄𝙣𝙛𝙡𝙪𝙚𝙣𝙘𝙚𝙧 𝙈𝙖𝙧𝙠𝙚𝙩𝙞𝙣𝙜 Let's turbocharge your online presence and captivate your audience with compelling content and rapid response strategies. With a keen eye for trends and a knack for building online communities, I'll help your brand shine across all major social platforms. ✦ 𝘛𝘪𝘬𝘛𝘰𝘬 ✦ 𝘍𝘢𝘤𝘦𝘣𝘰𝘰𝘬 ✦ 𝘐𝘯𝘴𝘵𝘢𝘨𝘳𝘢𝘮 💎 𝘽𝙪𝙨𝙞𝙣𝙚𝙨𝙨 𝙋𝙧𝙤𝙙𝙪𝙘𝙩𝙞𝙫𝙞𝙩𝙮 𝙎𝙤𝙛𝙩𝙬𝙖𝙧𝙚 Gear up for a productivity revolution as we harness the power of cutting-edge tools to supercharge your team's collaboration and efficiency. From seamless scheduling to hassle-free document management, I'll ensure your workflows flow smoother than ever. ✦ 𝘊𝘢𝘭𝘦𝘯𝘥𝘭𝘺 ✦ 𝘎𝘳𝘢𝘮𝘮𝘢𝘳𝘭𝘺 ✦ 𝘋𝘦𝘦𝘱𝘓 𝘛𝘳𝘢𝘯𝘴𝘭𝘢𝘵𝘦 ✦ 𝘔𝘪𝘤𝘳𝘰𝘴𝘰𝘧𝘵 365: 𝘖𝘧𝘧𝘪𝘤𝘦, 𝘖𝘯𝘦𝘋𝘳𝘪𝘷𝘦, 𝘖𝘶𝘵𝘭𝘰𝘰𝘬, 𝘛𝘦𝘢𝘮𝘴, 𝘌𝘹𝘤𝘦𝘭 ✦ 𝘎𝘰𝘰𝘨𝘭𝘦 𝘞𝘰𝘳𝘬𝘴𝘱𝘢𝘤𝘦: 𝘎𝘮𝘢𝘪𝘭, 𝘋𝘳𝘪𝘷𝘦, 𝘋𝘰𝘤𝘴, 𝘚𝘩𝘦𝘦𝘵𝘴, 𝘚𝘭𝘪𝘥𝘦𝘴, 𝘊𝘭𝘢𝘴𝘴𝘳𝘰𝘰𝘮 & 𝘊𝘩𝘢𝘵 💎 𝘾𝙤𝙢𝙢𝙪𝙣𝙞𝙘𝙖𝙩𝙞𝙤𝙣 𝙏𝙤𝙤𝙡𝙨 Break down communication barriers and foster seamless team interaction with an arsenal of versatile platforms. Whether it's a quick chat, a video conference, or a collaborative document, I'll help your team stay connected and productive, no matter where they are. ✦ 𝘝𝘪𝘣𝘦𝘳 ✦ 𝘡𝘰𝘰𝘮 ✦ 𝘚𝘬𝘺𝘱𝘦 ✦ 𝘋𝘪𝘴𝘤𝘰𝘳𝘥 ✦ 𝘛𝘦𝘭𝘦𝘨𝘳𝘢𝘮 ✦ 𝘞𝘩𝘢𝘵𝘴𝘈𝘱𝘱 ✦ 𝘔𝘦𝘴𝘴𝘦𝘯𝘨𝘦𝘳 💎 𝘼𝙧𝙩𝙞𝙛𝙞𝙘𝙞𝙖𝙡 𝙄𝙣𝙩𝙚𝙡𝙡𝙞𝙜𝙚𝙣𝙘𝙚 𝙎𝙤𝙛𝙩𝙬𝙖𝙧𝙚 Boost efficiency with smart tools automating tasks and analyzing data. ✦ 𝘉𝘢𝘳𝘥 ✦ 𝘊𝘩𝘢𝘵𝘎𝘗𝘛 ✦ 𝘑𝘢𝘴𝘱𝘦𝘳.𝘢𝘪 🔥 𝙒𝙝𝙮 𝙋𝙖𝙧𝙩𝙣𝙚𝙧 𝙬𝙞𝙩𝙝 𝙈𝙚: ⏰ 𝙏𝙞𝙢𝙚 𝙈𝙖𝙣𝙖𝙜𝙚𝙢𝙚𝙣𝙩 & 𝙈𝙪𝙡𝙩𝙞𝙩𝙖𝙨𝙠𝙞𝙣𝙜: Excel at juggling multiple tasks while meeting deadlines consistently. 🚀 𝙁𝙖𝙨𝙩 𝙇𝙚𝙖𝙧𝙣𝙚𝙧 & 𝙋𝙧𝙤𝙗𝙡𝙚𝙢 𝙎𝙤𝙡𝙫𝙚𝙧: Quick to adapt to new technologies and processes, resolving issues promptly. 💡 𝙎𝙤𝙡𝙪𝙩𝙞𝙤𝙣-𝙊𝙧𝙞𝙚𝙣𝙩𝙚𝙙 & 𝙀𝙛𝙛𝙞𝙘𝙞𝙚𝙣𝙩: Focus on delivering optimal solutions to maximize customer satisfaction and efficiency. 📞 𝘾𝙤𝙢𝙢𝙪𝙣𝙞𝙘𝙖𝙩𝙞𝙤𝙣 & 𝙀𝙢𝙥𝙖𝙩𝙝𝙮: Build rapport with clients through empathetic communication, ensuring their needs are met. 💪 𝙍𝙚𝙨𝙞𝙡𝙞𝙚𝙣𝙩 & 𝘼𝙙𝙖𝙥𝙩𝙖𝙗𝙡𝙚: Thrive in challenging environments, maintaining composure under pressure and adapting to changes seamlessly. 🚀 𝙃𝙞𝙜𝙝-𝙋𝙚𝙧𝙛𝙤𝙧𝙢𝙖𝙣𝙘𝙚 𝙎𝙚𝙩𝙪𝙥: Reliable power, high-speed internet & quiet environment for peak productivity. 🕒 𝙁𝙞𝙧𝙨𝙩 𝘾𝙖𝙡𝙡 𝙍𝙚𝙨𝙤𝙡𝙪𝙩𝙞𝙤𝙣 & 𝙎𝙝𝙤𝙧𝙩 𝘾𝙖𝙡𝙡 𝙃𝙖𝙣𝙙𝙡𝙞𝙣𝙜 𝙏𝙞𝙢𝙚: Prioritize efficiency in issue resolution, minimizing client wait times. 🌍 𝘿𝙞𝙫𝙚𝙧𝙨𝙚 𝙄𝙣𝙙𝙪𝙨𝙩𝙧𝙮 𝙀𝙭𝙥𝙚𝙧𝙞𝙚𝙣𝙘𝙚: Successfully served clients across telecommunications, retail, and manufacturing sectors. 🌟 Let's Connect! 𝙄'𝙢 𝙙𝙚𝙙𝙞𝙘𝙖𝙩𝙚𝙙 𝙩𝙤 𝙨𝙪𝙥𝙥𝙤𝙧𝙩𝙞𝙣𝙜 𝙮𝙤𝙪𝙧 𝙨𝙪𝙘𝙘𝙚𝙨𝙨 and always ready to hear new ideas. Don't hesitate to reach out to get started on our journey together.✨ If you think we're a perfect match... 📩 Message me to begin the conversation. 📞 Or schedule a discovery call at your convenience.
    Featured Skill Chat Support
    Customer Engagement
    Customer Satisfaction
    Product Knowledge
    Troubleshooting
    Customer Care
    Ecommerce
    Email Communication
    Technical Support
    Customer Service
    Complaint Management
    Inbound Inquiry
    Online Chat Support
    Order Processing
    Zendesk
  • $10 hourly

    • 0.0/5
    • (0 jobs)
    I am a bilingual professional with extensive experience in customer service, specializing in the restaurant industry. My strengths include: Accurate Translation: Proficient in translating restaurant menus and business documents with cultural sensitivity in both English and Japanese. Professional Japanese Communication: Certified by the Secretarial Skills Test (Level Pre-1), ensuring precise and courteous business Japanese. Attention to Detail: Skilled in creating polished, client-ready materials that reflect high standards. I am committed to delivering high-quality results that meet and exceed client expectations. Let's collaborate to bring your project to life!
    Featured Skill Chat Support
    Hospitality
    Restaurant
    Restaurant Menu
    Online Chat Support
    Email Support
    Translation
    Online Research
    Administrative Support
    Data Entry
    English to Japanese Translation
    Japanese
  • $20 hourly

    • 0.0/5
    • (2 jobs)
    As an Industrial Automation Engineer currently working in Japan, I am dedicated to optimizing manufacturing processes and enhancing system efficiencies. With a solid foundation in electrical and electronics engineering, I leverage my technical expertise to implement innovative automation solutions. Previously, I served as a Radio Frequency Engineer, where I focused on quality assurance for radio signals and the configuration of wireless systems. My experience in Technical Support Engineering has equipped me with strong problem-solving skills and a commitment to exceptional customer service, ensuring swift resolution of technical issues. I hold a Bachelor's Degree in Electrical and Electronics Engineering from Nepal Engineering College affiliated from Pokhar University, Nepal, where I participated in projects such as a home automation system and a GSM-based smart energy meter. I have experience with: ✔️ PLC programming on Keyence ✔️ HMI Design ✔️ Automation Testing ✔️ Cross-Browser Testing ✔️ Apps and Device performance Testing ✔️ Mobile App Testing ✔️ Software QA Testing Software Testing ✔️ RF Design ✔️ Usability Testing ✔️ Microsoft Office with google sheets automations ✔️ App Usability Analysis ✔️ User Acceptance Testing ✔️ Writing test documentation ✔️ Content Writing ✔️ WordPress Design I look forward to the opportunity of helping you deliver an effective and stable product..
    Featured Skill Chat Support
    Facebook Advertising
    Social Media Advertising
    Social Media Page Setup
    Online Chat Support
    AI Writing Generator
    Copywriting
    Cross-Device Compatibility
    Mobile App Testing
    Office 365
    Google Sheets Automation
    Microsoft Excel
    Electrical Engineering
    RF Design
    PLC Programming
  • $10 hourly

    • 0.0/5
    • (0 jobs)
    I offer freelance online assistant and back-office support services. I’m a fluent in both English and Japanese, allowing me to effectively communicate and provide assistance to international clients. ・Managing emails, scheduling meetings, data entry, research and assisting with documentation ・With extensive experience in sales administration, customer support, and various office tasks, I excel at multitasking and handling detailed work with precision and efficiency. ・If you have any inquiries or need support, feel free to contact me, and I’ll be ready to assist you right away.
    Featured Skill Chat Support
    Translation
    Multitasking
    Japanese
    Online Chat Support
    Online Research
    Community Management
    Customer Service
  • $9 hourly

    • 4.5/5
    • (3 jobs)
    🏡 Guest Experience & Property Operations Manager I’m a seasoned Short-Term Rental (STR) expert with years of experience managing guest communications, optimizing listings, and streamlining operations for Airbnb, Booking.com, Agoda, Expedia, and other OTAs. My journey started in 2018 when I managed my own listings. Since then, I’ve helped property owners and STR businesses maximize their bookings, enhance guest satisfaction, and improve operational efficiency. 🔹 How I Can Help You ✔ Guest Communications & Booking Support – Prompt, professional responses using PMS tools like IGMS, Hostaway, Hometime, Uplisting, Airhost, and M2M. ✔ Property Listing Management – Creating, optimizing, and maintaining listings. ✔ Operations & Team Coordination – Overseeing housekeeping schedules, maintenance, and guest issue resolution. ✔ Review & Reputation Management – Managing guest feedback and maintaining high ratings. ✔ STR Tech & Tools Expertise – Familiar with AirHost PMS, IGMS, Hometime, Hostaway, Uplisting, Stripe, Notion, Slack, Asana, and remote lock systems to enhance efficiency. 🔹 Proven Experience Before the pandemic, I successfully managed a team overseeing 200+ short-term rental (STR) properties in Japan with Blue Seagull Osaka. Later, with Bedspoke Australia, I built and streamlined the online customer support team by defining roles and responsibilities, improving workflow efficiency, and coordinating cleaning tasks and property maintenance. Currently residing in Japan, I am part of the Customer Support team, handling guest communications, listing optimizations, guest reviews, Airbnb resolutions, and Booking.com customer support interactions. 🔹 Key Skills & Expertise ✅ Guest Messaging & Customer Support (Airbnb, Booking.com, Expedia, Agoda) ✅ Property & Listing Management ✅ Short-Term Rental Operations ✅ Calendar & Reservation Management ✅ Review & Reputation Management ✅ Virtual Assistance for STR Hosts ✅ Social Media & Marketing for STR ✅ PMS Tools: AirHost, IGMS, Hometime, Hostaway, Uplisting, M2M systems ✅ Project & Task Management Tools: Notion, Asana ✅ Team Communication Tools: Slack, Telegram, LINE, Zoom, Google Meet, WhatsApp, Microsoft Teams 🔹 Professional strengths and competencies ✅ Reliable & Experienced – STR management experience since 2018 ✅ Results-Driven – Focused on increasing bookings & guest satisfaction ✅ Tech-Savvy & Efficient – Skilled in PMS & automation tools ✅ Detail-Oriented & Organized – Ensuring smooth STR operations ✅ Strong Work Ethic & Task-Oriented – Committed to excellence 🔹Work Experience 🔹 Customer Support Specialist – Faminect Japan (2023–Present) 🔹 Operations Manager – Bedspoke Pty. Ltd. (2020–2023) 🔹 Property & Hospitality Operations Manager – First Stage Co., Ltd. (2019–Present) 🔹 STR Customer Experience Manager – Blue Seagull, Osaka (2018–2020) 🔹 General Manager & STR Business Owner – Hanabi Guesthouse (2016–2019) If you’re looking for a reliable STR expert to enhance guest experience and streamline operations, send me a message, and we can discuss how I can help your business.
    Featured Skill Chat Support
    Property Management
    English Tutoring
    Asana
    Customer Service
    Online Chat Support
    Email Support
    Social Media Marketing
    Multitasking
    Administrative Support
    Technical Support
    Email Communication
    Email Marketing
    Lead Generation
  • $11 hourly

    • 0.0/5
    • (0 jobs)
    Currently working as a full-remote Chat Support Agent. I live in Yokosuka City, Japan. Additionally I've been working as a live chat support agent for 2 years.
    Featured Skill Chat Support
    Online Chat Support
  • $4 hourly

    • 0.0/5
    • (0 jobs)
    Im a reliable chat support also willing to explore new skills and opportunities. I handled multiple chats and emails.
    Featured Skill Chat Support
    Receptionist Skills
    Virtual Assistance
    Email Support
    Customer Support
    Online Chat Support
  • $18 hourly

    • 0.0/5
    • (0 jobs)
    I am a digital professional with experience in social media design, animation, e-commerce, and customer support. I create engaging content, manage e-commerce platforms, and provide responsive chat support with attention to detail. Skills: • Social Media Design • Animation Creation (Adobe After Effects) • Data Entry • Customer Support (Chat)
    Featured Skill Chat Support
    Online Chat Support
    Adobe Premiere Pro
    Adobe Photoshop
    Adobe After Effects
    Media & Entertainment
    Data Entry
    Typing
  • $30 hourly

    • 0.0/5
    • (0 jobs)
    I worked as real estate and property management for 3 years. If you need a help like these: 1, 24 customer support 2, resolve some trouble 3, Taking care of booking requests 4, managing of some cleaners
    Featured Skill Chat Support
    Booking Services
    Customer Care
    Online Chat Support
  • $3 hourly

    • 0.0/5
    • (0 jobs)
    I am highly motivated with confident written and verbal communication skills and a proven track record for exceeding expectations. I am a reliable team player with keen attention to detail who can also work independently while following instructions. My core competencies include: -Data Entry -Online Research -Typing -Time Management -Interpersonal skills -Email management -Social media management -Google Suite (Docs/Sheets/Gmail/Forms/Drive/Slides) -Microsoft Word/Excel -Computer Literacy With a focus on customer satisfaction and dedication to continuous learning, I can confidently use my skills to drive accuracy, engagement and increase productivity. *Internet Speed: 229.9 mbps (download), 81.1 mbps (upload)*
    Featured Skill Chat Support
    Instagram
    Facebook
    Spanish to English Translation
    French to English Translation
    Virtual Assistance
    Customer Support
    Data Entry
    Online Chat Support
    Google Forms
    Google Sheets
    Google Docs
    Microsoft Word
    Customer Service
    Email Communication
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