Hire the Best Customer Support Freelancers
in Japan

Japanese AI Data Specialist with experience in Japanese voice recording and language projects for international AI clients. I am a native Japanese speaker based in Japan, with experience in both Standard Japanese and Kansai dialect. I provide natural and culturally appropriate Japanese language support for AI-related projects, translation support, and administrative tasks. Before becoming a freelancer, I built over 20 years of professional experience in sales, customer service, and administrative support. At Recruit Co., Ltd., I achieved 120% of my annual sales target, with a peak monthly performance of 130%, earning departmental recognition. My expertise includes: • Japanese Voice Recording • Native Japanese & Kansai Dialect • Japanese Language Projects • Web Research • Data Entry • Virtual Assistance • Customer Support • Translation Support (DeepL + Human Review) Why work with me: • Native Japanese speaker (Standard Japanese & Kansai dialect) • Experience working with international clients • Professional communication and reliable follow-up • Careful and responsible approach to every project • Committed to delivering work on time I look forward to supporting your next project.

I am a native Japanese freelancer based in Japan with over 20 years of professional experience in sales, customer communication, and business coordination. I worked for many years at Hibiya-Kadan Co., Ltd., where I handled both B2B and B2C client support, sales coordination, proposals, and customer relationship management. I also have experience supporting team operations as a sales leader. In addition, I lived in Manchester, UK for about one year and used English in daily communication and practical situations. This experience helps me communicate smoothly with international clients and support cross-cultural communication. I can support: * Japanese virtual assistant tasks * Customer communication * English-Japanese coordination * Web research * Simple translation support * Administrative support * Data entry and detail-oriented tasks I am reliable, responsive, and committed to providing accurate and professional support for every project.

Make the most of your trip to Japan with the help of a bilingual Japanese travel planner. A Kyoto native who currently calls Okinawa home, I started my career in the travel industry working as a concierge at Kyoto’s Tourism Information Center. There I developed a passion for helping travelers truly immerse in Japanese culture, from booking stays at Kyoto’s beautiful ‘machiya’ traditional homes to encouraging them to seek out the city’s hidden gems. I’ve also worked as a customer service representative for ANA – Japan’s largest airline – and held customer support and management roles at Airbnb Japan. Today, I'm the owner and lead guide of Japan Planned Tours, a small-group tour company I run myself, personally accompanying every itinerary alongside an English-speaking local guide. As a nationally certified domestic travel business manager, I help tourists from all around the world discover my captivating country – whether through my own group tours or one-on-one trip planning. • I can be your sounding board Already have a rough plan for your Japan vacation? Great – I’m happy to review it with you, provide feedback and offer suggestions to make sure you have an amazing time while you’re here. • I can create a personalized plan for you Feeling a little overwhelmed or unsure of where to go? Let’s jump on a call so I can get to know you and start putting together the ideal itinerary based on your preferences and travelling style. I then use custom software to present your personalized itinerary as a beautiful guide. • I can be your Japanese-speaking virtual concierge Break through the language barrier by engaging me as a native Japanese speaker to call hotels, restaurants and tourism operators. I can also seek out and book niche experiences based on your tastes and interests. Through my roles at Airbnb Japan and ANA, I’m well versed in collaborative tools such as Trello, Slack and Google Workspace, as well as video conferencing platforms like Skype and Zoom, so rest assured I’ll provide an efficient, professional travel planning service. Please feel free to contact me if you have any questions. Thank you!

PROFESSIONAL SUMMARY I am a reliable Japanese Virtual Assistant specializing in market research, manufacturer sourcing, and business support for overseas clients. I have experience researching Japanese manufacturers, OEM/private label suppliers, and verifying company information through official websites. I also communicate with Japanese companies in both Japanese and English, organize research into spreadsheets, and provide accurate, detail-oriented reports. My background includes accounting, administration, and international customer service, allowing me to manage projects professionally and communicate effectively with clients from different countries. My services include: • Japanese Market Research • Manufacturer & OEM Research • Supplier Verification • Spreadsheet & Data Entry • Internet Research • English/Japanese Email Communication • Administrative Support I take pride in accuracy, responsiveness, and building long-term working relationships with my clients. I look forward to helping your business succeed. CORE SKILLS ✔ Japanese Market Research ✔ Manufacturer Research ✔ OEM / Private Label Research ✔ Internet Research ✔ Data Collection ✔ Data Verification ✔ Google Sheets ✔ Microsoft Excel ✔ English Email Communication ✔ Administrative Support ✔ Accounting Support ✔ Cross-cultural Communication EDUCATION & TRAINING * Language Studies Abroad | United Kingdom (1.5 years of immersive study)
 * Associate of Arts | Osaka Meijo Women's Junior College, Japan
 * High School Diploma | Osaka Prefectural Hirakata High School
 Japanese Market Research Freelancer 2026–Present Research Japanese manufacturers and suppliers OEM / Private Label research Verify company information using official websites Contact Japanese companies Organize data into spreadsheets Support overseas clients in English CERTIFICATIONS * TOEIC Listening & Reading: 810 points
 * Cambridge English: First Certificate in English (FCE)
 * Certified Secretary / Junior Secretary
 * Ordinary First Class Motor Vehicle License

Hi! I’m a reliable and detail-oriented freelancer based in Japan. I can help you with: - Japanese ↔️ English translation - Japanese and English communication - Customer support (email/chat) - Virtual Assistance, Managing Emails, Organizing Tasks I’m organized, responsive, and committed to delivering high-quality work on time. I enjoy helping businesses run smoothly and making sure clients are satisfied. I’m currently looking for short-term projects. Feel free to contact me anytime!

Hi! I'm Hiro — a freelancer with a rich background in diverse fields including Information technology, Internet network, customer support, Yahoo Auction, and troubleshooting. I have worked as an engineer in the IT industry for over 20 years. I'm particularly skilled at technical support and troubleshooting. I logically identify causes and solutions from logs. I specialize in: - Technical support (Network trace/ log analyzing/ server setup) - Computer setup/ Wifi setup/ smart phone troubleshooting - Voice recording - Yahoo Auction (putting up for sale and I had been server engineer at Yahoo Auction) - Internet Network, HTTP, Unix Server My diverse job background and international experience have enabled me to cultivate adaptability and strong interpersonal skills. If you're looking for someone who values both professionalism and a personal touch, I’d be honored to support your project.