Hire the best Chat Support Specialists in Mexico

Check out Chat Support Specialists in Mexico with the skills you need for your next job.
Clients rate Chat Support specialists
Rating is 4.6 out of 5.
4.6/5
based on 101 client reviews
  • $13 hourly
    I am a highly skilled and customer-focused professional with a proven track record as a Bilingual Customer Representative. Fluent in both English and Spanish, I bring a unique ability to bridge cultural gaps and provide exceptional service to a diverse clientele. Key Skills: Bilingual Proficiency: Fluent in both English and Spanish, enabling me to effectively communicate and assist a broad range of clients. Customer Service Excellence: With 6 years of experience in customer support, I am adept at resolving inquiries, providing product information, and ensuring customer satisfaction. Effective Communication: Strong verbal and written communication skills, allowing me to convey information clearly and concisely in both languages. Problem Resolution: Proven ability to troubleshoot issues, find solutions, and ensure a positive customer experience. Multitasking: Skilled in managing multiple tasks simultaneously, maintaining attention to detail, and meeting tight deadlines. Previous Experience: In my previous roles, I have successfully: Handled a high volume of customer inquiries via phone, email, and live chat, consistently achieving high customer satisfaction scores. Collaborated with cross-functional teams to resolve complex issues, ensuring a seamless customer experience. Acted as a cultural liaison, facilitating communication between English and Spanish-speaking clients and internal teams. How I Can Help You: I am committed to delivering top-notch customer service, building positive relationships, and contributing to the overall success of your business. Whether it's handling inquiries, providing product support, or resolving issues, I am dedicated to ensuring your customers receive the best possible experience. Let's work together to elevate your customer service standards and create lasting positive impressions for your clients.
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    Google
    Bilingual Education
    Market Research
    Data Entry
    Microsoft Excel
    Communications
    Customer Service
    Email Communication
    Translation
    American English Accent
    Online Chat Support
    Phone Support
  • $15 hourly
    Hi thank you for looking at my profile with 10 years of diverse experience in sales, customer service, and administrative roles • Proficient in managing calendars, scheduling appointments, and coordinating meetings • Skilled in handling various administrative tasks with meticulous attention to detail • Committed to delivering exceptional customer experiences and resolving inquiries promptly • Strong interpersonal and communication skills for effective collaboration with clients and stakeholders • Adaptable to new technologies and quick to learn new tools • Organizational prowess to streamline operations and enhance productivity • Dedicated to exceeding expectations and providing seamless virtual assistant support Let me bring a visually pleasing and efficient touch to your administrative needs as a virtual assistant. With my 10 years of experience, attention to detail, and commitment to excellence, I am confident in my ability to provide top-notch assistance.
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    Scrum
    Social Media Engagement
    Virtual Assistance
    Customer Service
    Time Management
    Online Chat Support
    Phone Support
    Technical Support
    Email Support
  • $30 hourly
    Constant Contact expert & marketing consultant with wide experience in advertising and marketing and administration She can analyze your website and prepare an effective marketing strategy. She has won the "All-Star" award from Constant Contact (every year from 2008 to 2014 and in 2018) for her email marketing campaigns and has been using this system since 2004. In addition, she has the Constant Contact certification. She can: . Create marketing strategies for online marketing. . Create the email campaigns using Constant Contact templates and tools. . Organize the contact management systems. . Create effective auto-responders. . Create the list of contacts according to their interests to send them more relevant information. . Review and interpret results of the campaigns and suggest ways to improve. . Review your website and suggest actions to make it more appealing based on the marketing strategies. We also create websites using Wordpress. She integrates social media strategies on your website and in your email campaigns and gives you ideas about improving your strategies. She is fluently bilingual (English and Spanish) and can translate and adapt your marketing material so you can reach more Spanish speaking clients. She has a diploma in Hospitality Management and a masters degree in business coaching. NEW SERVICES: WEBSITE ANALYSIS and E-BOOK EDITING 1. We review your website and analyze the following aspects: Appearance, contents (grammar, spelling), navigation, clarity, coherence, advertising impact, marketing awareness, SEO, slogan, benefits, social media and email integration. In addition, we can translate your website into Spanish. 2. If you have a website and have an email marketing plan, it is important that you offer your website visitors something so that they join your newsletter services. You can offer them an e-book about your products or services. Lucía can create an attractive e-book for your clients to download when they join your email list. Un-earth your posts, poems, recipes, advice, a novel, your biography, etc. You provide the content and we wrap it into a beautiful pdf e-book. Lucía is Mexican-Canadian, living and managing an internet marketing company in Mexico.
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    Email Marketing Strategy
    Administrative Support
    Constant Contact
    Business Analysis
    Email Campaign Setup
    Business Coaching
    Online Chat Support
    Hospitality
    English to Spanish Translation
    Marketing Strategy
    Marketing Automation
    Email Marketing
  • $7 hourly
    I want to give and share my knowledge as a Virtual Assistant. My goal is to leave every client satisfied with my work. I’m an Industrial Engineer with experience on inventory and sales projections. I’m bilingual ( Spanish and English) being Spanish my native language. I’m eager to learn new things and help seeking goals of my employer. - 100% Accuracy - Fast Delivery -Starting ASAP -Typing 43 WPM -Quick Learner I can work on: - Power Point - Microsoft Excel - Microsoft Word - Google Docs - Google Sheets -Any Company Software
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    English
    Beta Testing
    Online Chat Support
    Testing
    Game Testing
    Mathematics
    Data Extraction
    Administrative Support
    Data Entry
    Microsoft Excel
    Typing
  • $14 hourly
    I'm a seasoned translator, interpreter, and have many years of experience in customer service. I specialize in quality medical translation because of my experience in the healthcare industry. I have medical education with experience in the clinical fields of both US and MX healthcare facilities with advanced Medical Terminology knowledge in both languages. I also offer experienced customer service with my past in Comcast as a customer service rep but most notably for Microsoft Sales and Information as a live chat agent and Quality Coach which have broadened my understanding of business administrative environments and management. I attended a highly recognized Medical School which has prepared me in Medical Terminology as well as have nursing certifications in the US. I do not disappoint since I am a perfectionist and will provide quality work in a timely manner.
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    Live Chat Software
    Customer Support
    Online Chat Support
    Spanish to English Translation
    HIPAA
    English to Spanish Translation
    Customer Service
    Medical Law
    Email Support
    Medical Translation
  • $10 hourly
    Welcome to my profile. Here are some of the main areas I can help you with: Content creation, and social media management Ecommerce store management Canva designs Light video editing Light project management Lead Generation Administrative and personal tasks Customer service Let's team up to simplify your day and optimize your business.
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    Virtual Assistance
    Light Project Management
    Customer Support
    Online Chat Support
    English to Spanish Translation
    Customer Service
    Translation
    Administrative Support
    General Transcription
    Spanish
    Data Entry
    Castilian Spanish
  • $10 hourly
    Hello I offer my services as administrative and accounting assistant in various areas, using the necessary tools to expedite the work such as zendezk, freshdesk, texspander, google drive, google docs, slack, zoom, asana, infinity, Treloc, copydier, chapgpt, lumen5, canva, Apollo.io, Meet Alfred, social networks, Linfedlin, digital marketing, among others, I investigate and learn if I do not know the tool to perform the task without problem, such as: - Customer service - Data Entry - Virtual Assistant - Content writing - Lead generation Contact me and we will make an excellent working team, I assure you.
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    Data Extraction
    Contact Info Research
    Contact List
    Data Mining
    Data Scraping
    Spanish
    Decision Making
    Creative Strategy
    Google Assistant
    Online Chat Support
    Customer Service
    Administrative Support
    Personal Administration
    Email Communication
    Data Entry
  • $55 hourly
    I have worked for over 3+ years with Google Looker, where I was able to work both as a consultant and as an analyst. I've helped small and big companies troubleshooting and integrating Looker to their business. I specialize in Visualizations and LookML.
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    Dashboard
    SQL
    ETL
    Data Visualization
    Online Chat Support
    Looker
    LookML
    Business Intelligence
    Python
    Data Analysis
  • $35 hourly
    Sales Pro -- Skilled at cold-calling, working warm leads and inbound calls, both B2B and B2C, in various industries: Insurance, IT, Real Estate, Investments, Conferences, etc. Opening/Closing deals, Appointment Setting. Native English, fluent French and Spanish, good Italian. Debt Collections, worldwide. B2B /B2C. Brought in hundreds of thousands of dollars for a Media firm in Europe from companies around the world, working in person, through the internet or by phone. Also successfully collected on unpaid hotel accounts in Mexico (in Spanish), late Time Share Maintenance fees, and unpaid Franchise Advertising accounts. Will work straight commission depending on the paper. Customer Service -- IT projects, Flowers, Telegrams, Amazon.
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    Customer Service
    Online Chat Support
    High-Ticket Closing
    Inbound Inquiry
    Phone Support
    Scheduling
    Sales Letter
    Outbound Sales
    Business Development
    Cold Calling
    Debt Collection
    Sales Strategy
  • $10 hourly
    Customer Support in development. Completely dedicated to the tasks I'm required to complete independently and under minimal supervision. As a graduate in medicine, I know how to work under pressure and get your customers' problems solved quickly and efficiently. Capable of establishing rapport right away and giving them the best professional treatment while considering the best outcome for both- your clients and your business. I can deal with these issues via live chat, e-mail, calls, or instant messaging. Experienced English-Spanish translator. I had previous experience working with English native speakers translating for a Spanish side. Translation jobs can definitely be considered too, if needed. Medical graduate highly fluent in English medical terminology. I'm tech-savvy when it comes to learning how to use new apps and can adapt to the workflow right away. Self-taught, and still learning.
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    Online Chat Support
    Email Support
    English to Spanish Translation
    Multitasking
    Medical Translation
    Spanish to English Translation
    Microsoft Office
    Time Management
    Data Entry
    Customer Service
    Community Guidelines
    Content Moderation
    Customer Support
    Community Moderation
  • $28 hourly
    Passionate and results-driven remote Top Rated Plus professional with a proven track record in customer success, virtual administration, and hospitality management. I excel in providing tailored customer support, streamlining operations, and ensuring exceptional service delivery across various industries. Let's connect and explore how my diverse skills and experiences can contribute to your team's success!
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    Travel Planning
    Castilian Spanish
    Customer Service
    Customer Retention
    Task Coordination
    Product Knowledge
    Customer Experience
    Customer Support
    Client Management
    Customer Satisfaction
    Social Media Management
    English
    Sales & Marketing
    Online Chat Support
  • $25 hourly
    Dynamic professional with a business studies background, excelling in operations management, administrative support, project coordination, and customer service leadership with 7+ years of experience. Strong organizational, problem-solving, and communication skills in English and Spanish. Proven track record of supporting teams, delivering projects on time and within budget. Eager to contribute to organizational success in Assistant Operations Manager, Administrative Assistant, Project Manager, or customer service lead roles. Offered support to multiple US-based Start-Ups and numerous established companies. I will treat your business with utmost care as if I am the Business Owner.
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    Data Entry
    Project Management
    ChatGPT
    Administrative Support
    Customer Service
    Virtual Assistance
    Customer Support
    Microsoft Office
    Communication Skills
    Online Chat Support
    English
    Spanish
  • $20 hourly
    I am a highly motivated and organized individual with technical competency and the ability to work independently on a variety of fields, such as being a virtual assistant, tutor and customer service representative. I have the ability to communicate clearly and effectively in many mediums, such as email, verbally and on the phone.
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    Mexican Spanish Dialect
    Microsoft Office
    Time Management
    Educational Technology
    ESL Teaching
    Management Skills
    Online Chat Support
    Spanish
    English
    Email Support
  • $15 hourly
    I'm a reliable individual with over 8 years of experience. Experienced in Inbound/Outbound calls, Chats, Supervisor, Floor support, and QA. I have experience with live chats, emails, various systems (Zendesk, CRM, Queue metrics, Eyebeam, Zoiper, Excel, Google drive, Teams via Microsoft, etc.) I am very cautious about meeting deadlines and ensure the work provided is correctly done. I am a team player but can also be proactive solo when needed to. I consider myself as professional, outgoing, efficient.
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    Campaign QA
    Customer Service
    Typing
    Quality Control
    Quality Assurance
    Bilingual Education
    Report Writing
    Online Chat Support
    Email Support
  • $10 hourly
    My name is Ralfo Murillo , I'm a marketing student about to graduate college. I've been a sales representative for 3+ years now. I have great communications skills and reliable worker
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    Automated Call Distribution
    Product Knowledge
    Customer Satisfaction
    Order Tracking
    Phone Support
    Online Chat Support
    Telemarketing
  • $12 hourly
    o Constantly seeking a professional and personal growth. o Great management Skills o Challenger Stance o Responsive / Proactive o IT Solid knowledge o Creative and passionate about my personal growth
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    Customer Experience Research
    Management Skills
    Administrative Support
    Online Chat Support
    Phone Support
    Customer Service
    Email Communication
    File Maintenance
  • $13 hourly
    I was born and raised in Mexico, so I'm a native Spanish speaker. I majored in the "English language", thanks to this, I speak English fluidly. I am a very outgoing and responsible person. When doing a job I give 100% and I'm always open to learning new things. I have experience doing translation jobs, Spanish to English, or English to Spanish. In my time of work, I've translated documents, articles, menus, magazines, and live Interpreting. I've also worked for companies in the area of customer service and tech support, answering chats, emails, and calls. I enjoy communicating with customers and helping them to solve their issues, always being nice and respectful.
    vsuc_fltilesrefresh_TrophyIcon Chat Support
    Central Reservation Systems
    Call Center Management
    Email Communication
    Live Interpretation
    English to Spanish Translation
    Customer Service
    Bilingual Education
    Data Entry
    Spanish to English Translation
    Online Chat Support
  • $14 hourly
    Bilingual Virtual Assistant. 7+ years of experience in phone / Chat / e-mail assistance for important companies in the United States. Spanish / English. Layers of providing help, instructing and guiding people in the activities that are required under the values and norms of your company.
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    Invoicing
    Customer Support
    Chat & Messaging Software
    Communication Skills
    Customer Service
    SAP BASIS
    Balance Sheet
    Active Listening
    Microsoft Office
    Online Chat Support
  • $9 hourly
    I am a proactive person who likes to work as a team, both in calm and fast-paced environments, bilingual and demanding in the quality of my fruits, I maintain interpersonal, technical and organizational qualities, I am very reliable, discreet and ethical in my work, committed to excellent service.
    vsuc_fltilesrefresh_TrophyIcon Chat Support
    Science Tutoring
    Spanish Tutoring
    Third-Party Logistics
    English to Spanish Translation
    General Transcription
    Technical Support
    Customer Relationship Management
    Scheduling
    Medical Transcription
    Customer Service
    Typing
    English
    Online Chat Support
    Email Support
    Phone Support
  • $9 hourly
    If you are looking for a person that can assist and handle any kind of customer inqury with professionalism and good attitude of the sevice provided or high quality technical support with more than two years of experience in this sector., then I am the person you need to work with!
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    Email Communication
    Cold Calling
    Technical Support
    Customer Service
    Online Chat Support
    Email Support
    Zendesk
  • $7 hourly
    I have a great customer service presentation, look forward on provided assistance and generation a proper resolution for issues. I want to improve my skill sets by acquiring preparation for a better, more efficient service. I enjoy generation a harmonious environment with customers to provide proper feedback and get that positive response. Overall I'm looking to grow in this work environment and provide a great reliable experience.
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    Communication Etiquette
    Microsoft Office
    Hardware Troubleshooting
    Computer Network
    Technical Support
    Customer Support
    Email Support
    Online Chat Support
  • $11 hourly
    My professional identity is molded by my passion for learning, creativity, and persistence. I easily adjust to different methods and scenarios to ensure the best outcomes. I’m a team player, I contribute leadership, creativity, charisma, and innovative ideas. Establishing meaningful connections with clients holds significant value in my approach.
    vsuc_fltilesrefresh_TrophyIcon Chat Support
    Virtual Assistance
    Customer Support
    Interpersonal Skills
    Communication Etiquette
    Product Knowledge
    Customer Satisfaction
    Time Management
    Online Chat Support
    Real Estate
    Spanish
    Email Support
    Phone Support
  • $15 hourly
    I have been working in Real estate, sales, customer service and manual and professional translations for this same area in the past years. It is my passion, and as such, I am very dedicated and committed to my work. I am very attentive to clients and persuasive when selling. Real Estate: I worked in Real Estate for a local business for a few months, after i worked for upwork client for 1 year and a half. I started out in the acquisitions side by texting potential leads to buy their land, texted out around 2000 leads a day and in the process we got leads info and we did cold calling. As a lead coordinator i was in charge of generating new leads following up with the seller and supervising my coworkers to supervise the job as well. I did a lot of marketing in the disposition side, with the land we bought we market it in different platform like Facebook and MLS. I was in charge of getting in touch with potential buyer and sending them to a Realtor to help them with the buying process. I also did some contract to send out. Customer Service: I support customers by providing helpful information, answering questions, and responding to complaints. I offer advice and assistance to customers so they can feel understood and reach their satisfaction. As a customer service representative, I have worked for Teleperformance, the global leader in customer experience management. I can effectively communicate with the customer. Telemarketing: I have honed my skills in marketing, and with a really great personality, I can convince and sell anything to customers. I find it really important to empathize with a genuine smile; this has helped me make connections with whoever I talk to and to be in accord with the customer. I worked for At&t as a sales representative Manual & Profesional Translations I am native Spanish speaker. I will translate your texts from English to Spanish and or vice versa with perfect spelling, grammar, and punctuation. I only do manual translations that sound natural, machine translations are wrong, and no one understands them. Please, contact me. God bless you!!!
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    Online Chat Support
    Inbound Inquiry
    Email Support
    Order Tracking
    Answered Ticket
    Salesforce
    Chat & Messaging Software
    Order Fulfillment
    Outbound Sales
    Telemarketing
  • $22 hourly
    Hi there, this is Zamira Cantú and I'm here to help you get things done... . I am an experienced administrative assistant with a background in outreach and customer service. My expertise lies in helping your marketing team with their outreach goals while assisting with administrative tasks. I also thrive in providing exceptional customer service, managing customer inquiries, and resolving complaints in a timely and efficient manner. I have excellent communication skills and can interact with customers in a professional and friendly manner. As an outreach assistant, I have experience using Linkedin, Instagram, and Tiktok to help you reach your sales goals. As an administrative virtual assistant, I am skilled in managing calendars, scheduling appointments, and coordinating travel arrangements. I am also proficient in using various online tools and software like Google Suite to manage tasks and projects effectively. I am a hard-working and dedicated individual who is always willing to go the extra mile to ensure customer satisfaction. I am confident that my skills and experience make me an excellent candidate for any customer service, virtual assistant and recipe developer role. I look forward to working with you!
    vsuc_fltilesrefresh_TrophyIcon Chat Support
    Blog Content
    Online Chat Support
    Event Planning
    Google Sites
    Method CRM
    Recipe Development
    Project Management
    Recipe Writing
    Administrate
    Food Pattern
    Online Research
    Data Entry
    Microsoft Excel
    File Management
  • $14 hourly
    I'm a specialist customer care and support associate. I have more than 6 years assisting using phone, chat and email. Also I have 3 years as a team lead (supervisor) providing support and leadership in a help desk team.
    vsuc_fltilesrefresh_TrophyIcon Chat Support
    Phone Support
    Communication Skills
    Email Communication
    Leadership Skills
    Email Support
    Interpersonal Skills
    Customer Satisfaction
    Online Chat Support
  • $15 hourly
    Specializes in Email, Phone & Chat Support. Owning and running a business takes a lot hard work and can be exceedingly rewarding. For your business to expand, you will constantly need to keep current customers and acquire new ones. Customers are the lifeblood of any business and so success is very largely dependent on how you treat them and how they feel about your company. I am a highly motivated individual, I learn quickly and I am extremely task orientated. I like to build a routine or a process and work around it and through my years in hospitality and sales, I have developed excellent customer service skills and rapport building. I give everything I do 100% commitment and dedication. I have a professional and positive phone manner, I can provide email support, ticket and phone support and I firmly believe in fully comprehending customers needs in order to achieve customer satisfaction. Through my years of experience I have developed excellent skills in turning negative situations into positive ones, showing empathy and understanding, patience, calmness and have great time management and a positive attitude. I also provide a wide range of Administrative Services including data entry, transcription, internet research, email support and social media marketing. I have good knowledge in Microsoft Word, Excel, Google Docs and Google Calender. I am more than willing to learn about products and services to help me provide the best possible support to customers.
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    Logistics Management
    Gorgias
    Dropshipping
    Helpdesk
    Order Management
    Google Sheets
    Shopify
    Slack
    Online Sales Management
    Alibaba Sourcing
    Customer Satisfaction
    Zoho CRM
    Order Tracking
    Online Chat Support
    Zendesk
  • $9 hourly
    Attentive customer service professional and passionate student with advanced proficiency in English and native fluency in Spanish. Quick learner and motivated to continue to learn and grow. ● Great communication, ● Critical thinking and problem solving, ● Excellent numeracy skills.
    vsuc_fltilesrefresh_TrophyIcon Chat Support
    Scheduling
    Customer Service
    Technical Support
    Editing & Proofreading
    Translation
    Writing
    Virtual Assistance
    Spanish
    Email Support
    Online Chat Support
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