Hire the Best Chat Support Specialists
in Mexico

Clients rate our Chat Support specialists
Rating is 4.6 out of 5.
4.6/5
Based on 101 client reviews
Daniela C.

Mexico City, Mexico

$12/hr
5.0
3 jobs

Hello, I’m Dany, a Customer Support Specialist (Spanish) and Virtual Assistant with experience in managing customer inquiries, online stores, and administrative tasks. My goal is to make your clients feel supported and your operations run smoothly. What I can do for you: - Customer Support in Spanish (chat, email, and social media) - Order management and basic Shopify support - Inbox and calendar management - Spanish transcription (audio/video to text) - Data entry and reports in Google Sheets / Excel - General admin support 🌟 Why work with me? ✅ Native Spanish speaker with excellent grammar and spelling ✅ Friendly, patient, and professional customer communication ✅ Organized and efficient – able to handle multiple tasks at once ✅ Reliable, detail-oriented, and always on time I am here to help you save time, grow your business, and keep your customers happy. Send me a message today, and let’s work together!

  • Online Chat Support
  • Virtual Assistance
  • Customer Support
  • Data Entry
  • Shopify
  • Google Workspace
  • Email Management
  • Administrative Support
  • Email Support
  • Spanish
  • Ecommerce Support
Jesus Antonio G.

Tonala, Mexico

$10/hr
4.5
5 jobs

High-Performance Bilingual Sales Specialist | Debt Resolution & CX Expert Stop losing leads and start scaling your operations. Hi! I’m Jesús, a Bilingual Virtual Assistant and Sales Specialist with over 5 years of experience driving results for industry giants like AT&T, Grubhub, and DISH. I don't just "answer calls"—I close deals, retain customers, and optimize workflows. What I bring to your team: Sales & Retention Mastery: Proven track record in high-volume environments (300+ daily interactions), handling complex objections and closing sales through strategic communication. Debt & Conflict Resolution: Expert in negotiations, collections, to recover revenue while maintaining brand integrity. Technical Proficiency: Seamless management of CRM ecosystems (Salesforce, Zendesk) and multichannel support (Voice, Chat, Email) with high data accuracy. Strategic Support: Versatile experience ranging from appointment setting in Healthcare to managing logistics and fraud prevention for E-commerce (Abercrombie & Fitch, Hollister). I am a fast thinker, results-driven, and ready to take the operational pressure off your shoulders. Whether you need a closer for your sales team or a rockstar for your customer success department, I deliver. If you need a freelancer who actually moves the needle, let’s connect!

  • Online Chat Support
  • Data Entry
  • Virtual Assistance
  • Customer Support
  • Email Support
  • Phone Support
  • Microsoft Excel
  • Administrative Support
  • Salesforce
  • Zendesk
  • Microsoft Teams
  • Slack
  • Project Management
Sharon E.

Cancun, Mexico

$20/hr
4.8
23 jobs

Hello there, Are customers slipping through the cracks? Is your inbox overflowing, leaving critical requests buried and slowing your operations? Do you need a proactive professional who can manage client inquiries with empathy and precision, ensuring every ticket is tracked, prioritized, and resolved efficiently? That’s where I come in. My name is Sharon, and with over 7 years of experience, I help businesses deliver seamless customer experiences while staying structured and productive behind the scenes. I specialize in Email, Phone, and Chat Support, ensuring customers feel heard, valued, and supported at every touchpoint. I understand that customers are the lifeblood of any business. Through my years in hospitality and sales, I’ve developed strong rapport-building skills, emotional intelligence, and the ability to turn negative situations into positive outcomes. I am highly motivated, quick to learn, task-oriented, and committed to building systems and routines that keep operations running smoothly. Beyond customer service, I provide reliable Executive Assistance — managing inboxes, calendars, research, documentation, and administrative workflows with precision and confidentiality. Core Skills: 🔷 Empathy and customer understanding 🔷 Problem-solving and conflict resolution 🔷 Excellent communication and active listening 🔷 Attention to detail and accuracy 🔷 Strong time management and organization 🔷 Confidentiality and professionalism Tools I’m Proficient In: 🔷 Zendesk 🔷 Freshdesk 🔷 HelpScout 🔷 HubSpot 🔷 Salesforce 🔷 Zoho 🔷 Gorgias 🔷 Shopify 🔷 Stripe 🔷 Slack 🔷 Asana 🔷 Monday,com 🔷 RingCentral 🔷 Ringer 🔷 Google Workspace 🔷 Microsoft Word & Excel If you’re ready to improve customer satisfaction, boost retention, and stay organized without the stress, send me a direct message and let’s schedule a call to discuss your project. Talk soon, Sharon

  • Online Chat Support
  • Zendesk
  • Order Tracking
  • Zoho CRM
  • Customer Satisfaction
  • Slack
  • Shopify
  • Order Management
  • Helpdesk
  • Dropshipping
  • Logistics Management
  • Intercom
  • Client Management
  • Ecommerce
  • Virtual Assistance
Luis B.

Ciudad Madero, Mexico

$10/hr
4.8
21 jobs

Customer Support in development. Completely dedicated to the tasks I'm required to complete independently and under minimal supervision. As a graduate in medicine, I know how to work under pressure and get your customers' problems solved quickly and efficiently. Capable of establishing rapport right away and giving them the best professional treatment while considering the best outcome for both- your clients and your business. I can deal with these issues via live chat, e-mail, calls, or instant messaging. Experienced English-Spanish translator. I had previous experience working with English native speakers translating for a Spanish side. Translation jobs can definitely be considered too, if needed. Medical graduate highly fluent in English medical terminology. I'm tech-savvy when it comes to learning how to use new apps and can adapt to the workflow right away. Self-taught, and still learning.

  • Online Chat Support
  • Community Moderation
  • Customer Support
  • Content Moderation
  • Community Guidelines
  • Customer Service
  • Data Entry
  • Microsoft Office
  • Spanish to English Translation
  • Medical Translation
  • English to Spanish Translation
  • Email Support
Alberto L.

Cuauhtemoc, Mexico

$8/hr
5.0
2 jobs

Bilingual Administrative & Data Support Specialist I help businesses stay organized, accurate, and efficient by managing documentation, validating data, and maintaining structured workflows. With 3+ years of experience working in a government environment, I handle sensitive information, verify official documentation, and ensure compliance with established procedures. I am used to working under clear guidelines, maintaining confidentiality, and meeting deadlines consistently. Here’s how I can support your business: • Document verification & data validation • CRM updates & database management • Administrative task coordination • Email & live chat support (English/Spanish) • Structured process management

  • Customer Service
  • Email Management
  • Data Entry
  • Customer Support
  • Virtual Assistance
  • Community Management
  • Technical Support
  • Spanish English Accent
Joshua H.

Merida, Mexico

$22/hr
5.0
14 jobs

Businesses thrive when their customers are supported, operations run smoothly, and communication is handled professionally. I bring experience in customer success, administrative support, team leadership, and fitness coaching, allowing me to support businesses from multiple angles. Whether I'm assisting customers, managing day-to-day operations, supporting executives, or helping clients achieve their fitness goals, my focus is always on delivering a positive experience and reliable results. My areas of expertise include: • Customer Success & Client Support • Customer Communication & Retention • Administrative & Executive Assistance • Calendar & Inbox Management • Project Coordination & Follow-Up • CRM & Customer Relationship Management • Process Improvement & Documentation • Team Coordination & Leadership • Online Fitness Coaching • Workout Program Design • Nutrition & Accountability Support I am highly organized, detail-oriented, and comfortable working independently while taking ownership of important responsibilities. I pride myself on being dependable, proactive, and committed to helping businesses and clients succeed. Whether you're looking for a Customer Success Specialist, Administrative Assistant, Executive Support Professional, or Fitness Coach, I bring strong communication skills, professionalism, and a customer-first mindset to every project. I look forward to learning about your goals and discussing how I can help.

  • Online Chat Support
  • Customer Support
  • Customer Satisfaction
  • Email Support
  • Physical Fitness
  • Food & Supplements
  • Sports & Fitness
  • Gym
  • Phone Support
  • Ticketing System
  • Nutrition
  • Customer Service

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