The Best Social Customer Service Specialists For Hire In Mexico

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$20 hourly
- 4.6/5
- (21 jobs)
Multi-cultural young professional with three years of experience in influencer marketing and e-commerce. What I can do? -Find the ideal influencer for your brief/campaign. -Analyze data and draw insights. -Copywriting. -Manage e-commerce webpage -Facebook ads -Create your marketing strategy - Define KPI´s -Execute an Influencer Marketing campaign beginning to end. -Price and negotiate with influencers in multiple markets About Me: I am an Influencer Marketing specialist who has lived in over five countries (Mexico, Perú, Colombia, Spain and The Netherlands). Some of my hobbies vary from running to drawing, painting or reading historical fiction books. During University in Tec de Monterrey I studies marketing and communications obtaining skills in Adobe apps, Google ads, graphic design and marketing analysis. Throughout my professional career I have had the experience to work with many different cultures and industries. I started out doing a project for Calvin Klein where I analyzed the effect of Celebrity Endorsement in the Mexican market. This allowed me to further develop my market analysis skills. After that I worked in L´oreal for nearly a year where I was mainly in charge of migrating the e-commerce site in order to adapt it to the Mexican Market. I also did a Masters in Management at EADA in Barcelona, Spain where I increased my knowledge in Finance, Consulting and Leadership. After that I realized I enjoyed life in Europe so decided to go back to do and exchange in Rotterdam School of Management where I did a specialization in Strategy Management and focused on sustainable strategies. During my time in the Netherlands I worked in two different very dynamic influencer marketing agencies. The first one was focused on one product where I had the opportunity to find, negotiate, manage, create content and evaluate influencers in the Spanish market. During this time I had multiple campaigns that where very successful. The content created for the influencers was used as re-purpose ads for Facebook, Snapchat and Instagram. In the second agency I focused on only one of the steps of the process and found the perfect match for the brief provided by the client. I specialized in the German market and B2B. Additionally I worked in campaigns in The Netherlands, USA, China, Japan, Thailand, France, Brazil and UK. As well as in industries like mass-consumer goods, luxury products, beauty, sports, and technology.

Social Customer Service
Instagram
Customer Service
Customer Support
Analytics
Microsoft Excel PowerPivot
Salesforce CRM
Influencer Marketing
Microsoft PowerPoint
Adobe Photoshop
$18 hourly
- 5.0/5
- (10 jobs)
Hello! my name is Gaby. I have experience in customer support, customer service, interview techniques, recruitment process, behavior analysis, sales, event organization, analysis and research, project coordination and projection, application of psychological tests, among other things. Great administration and organization skills. Speaks, write and read in English and Spanish. Familiar with systems like Google, Apple & Microsoft software, air table and slack.

Social Customer Service
Customer Acquisition
Virtual Assistance
Recruiting
Form Completion
Customer Experience
Customer Support
Psychometrics
Task Coordination
Customer Satisfaction
Behavioral Event Interview
Psychology
Spanish
English
$6 hourly
- 4.9/5
- (9 jobs)
Welcome to my Upwork Profile. I am native in Mexican Spanish and fluent in English with over 20 years of experience. I can help you with professional English to Spanish translations, Virtual Assistant tasks as well as Data Entry. I have experience working on projects such as: ✔️Proficiency with Microsoft Office tools such as Excel, Office, and PowerPoint. ✔️Proficiency with cloud-based platforms such as Google Docs, Skype, and other remote team messaging apps. ✔️Time management. ✔️Attention to detail. ✔️Research and collection of data. ✔️Organizational skills. ✔️Ability to multitask. ✔️Summarization skills. ✔️Organized and able to meet deadlines. ✔️Ability to work in a fast-paced environment. ✔️Familiarity with all social media platforms. ✔️Calendar management and appointment scheduling. ✔️Ability to write in English with excellent command of grammar. ✔️Professional translations from English to Spanish and Spanish to English. ✔️Error-free translations with attention to detail. ✔️Proofreading of translated documents.

Social Customer Service
Ebay Dropshipping
Keyword Research
SEO Keyword Research
Order Tracking
Customer Support
Purchasing Management
Purchase Orders
Mexican Spanish Dialect
Spanish
Customer Service
Data Entry
Translation
Content Writing
Virtual Assistance
$12 hourly
- 5.0/5
- (10 jobs)
**Unleash Your Productivity Powerhouse!** I'm your one-stop shop for all things virtual assistance – personal or business, I've got you covered. Think scheduling whiz, customer service champion, translation maestro, and administrative ace, all rolled into one. But wait, there's more! I'm a social media expert too, keeping your online presence buzzing. My secret weapon? Multitasking magic! I wear many hats, but always deliver professional results, on time and on point. Plus, I'm bilingual (English and Spanish), so say goodbye to translation woes. From academic papers to legal documents, I handle it all. My diverse knowledge base even allows me to craft engaging content across various fields. Ready to streamline your day and achieve more? Let's chat!

Social Customer Service
Executive Support
Language Instruction
Academic Research
Academic Translation
Travel Planning
Community Management
Content Writing
Mexican Spanish Dialect
Spanish
Virtual Assistance
Data Entry
Blog Writing
Legal Translation
Business Translation
$35 hourly
- 4.8/5
- (15 jobs)
I'm an end-to-end Senior Product Designer that drives projects from conception to pixel-perfect delivery. I leverage my strengths in strong systems-thinking to strategize and execute solutions across all digital surfaces (desktop, mWeb, tablets, TV, iOS and Android). I love using an array of tools including rapid prototyping to test and ship products within an agile environment.

Social Customer Service
Digital Illustration
Marketing
Social Media Website
Brand Consulting
Logo Design
Mockup
Wireframing
UX Research
User Interface Design
$45 hourly
- 5.0/5
- (13 jobs)
Are you seeking a content writer who can deliver compelling, engaging, and SEO-optimized content that drives traffic and keeps your audience hooked? Look no further! With over eight years of experience in crafting high-quality content for diverse industries, I am the writer you need to make your brand stand out. As a versatile content writer, I specialize in: - Blog posts and articles - Website copywriting - E-books and whitepapers - Press releases and case studies Why choose me for your content writing needs? - In-depth industry research: I dive deep into your niche to understand your target audience, competitors, and market trends, ensuring the content I create is relevant and informative. - SEO expertise: I'm well-versed in the latest SEO best practices and integrate targeted keywords seamlessly into your content to boost your search engine ranking. - Adaptability: I pride myself on my ability to adapt to various writing styles, tones, and regional requirements, catering to a global audience. - Reliability and commitment: I understand the value of time and always adhere to deadlines, delivering high-quality content that meets your expectations. Whether you need a captivating blog post, an informative e-book, or a persuasive website copy, I'm here to help you achieve your content goals. Let's work together to create content that not only gets you noticed but also leaves a lasting impression on your readers.

Social Customer Service
Online Writing
Social Media Marketing
Blog Writing
Content Writing
Article
Blog Content
Hospitality & Tourism
Proofreading
Writing
Search Engine Optimization
SEO Writing
Travel & Hospitality
$8 hourly
- 5.0/5
- (3 jobs)
1. Resolve customer complaints via phone, email, mail, or social media. 2. Use telephones to reach out to customers and verify account information. 3. Greet customers warmly and ascertain problem or reason for calling. 4. Cancel or upgrade accounts. 5. Assist with placement of orders

Social Customer Service
Accounting Basics
Human Resource Management
$18 hourly
- 5.0/5
- (4 jobs)
A service and customer-driven Network Engineer. With extensive experience in international organizations managing Enterprises and SMEs, throughout; the USA, Canada, and Mexico. Looking to use accrued knowledge at a diverse company where skills can be used at their highest potential and grow.

Social Customer Service
Tech & IT
Team Management
Cisco Router
Resolves Conflict
Problem Solving
Time Management
English
$7 hourly
- 5.0/5
- (2 jobs)
Soy asesor financiero, tengo experiencia en atención al cliente. He trabajado en algunos restaurantes, siendo gerente, me considero una buena líder ya que he tenido buenos resultados.

Social Customer Service
Social Listening
Fast Food
Problem Resolution
Food & Beverage
$5 hourly
- 5.0/5
- (2 jobs)
Soy una persona que le gusta la organización de eventos, atención al cliente, así como búsqueda de información. Estoy abierta a prender y brindar la atención que se merece para ofrecer un servicio de calidad.

Social Customer Service
Organizational Plan
Event Registration
Education
$14 hourly
- 5.0/5
- (1 job)
Im a natural taking care person, I like to take advantage of every moment (multitasking) and every opportunity to learn something new and if I can help other people, I will do it with pleasure. Throughout my life I have acquired different sales and customer service skills, interior design, and lots of experience as a face to face and virtual and personal bilingual assistance. Part of my specialty also is the holistic area, I enjoy working on balancing the energy of other people with different techniques such as thetahealing, access consciousness among others.

Social Customer Service
File Management
Task Coordination
Sales
Multitasking
Mental Health
Interior Design
Receptionist Skills
Service Design
Mexican Spanish Dialect
Virtual Assistance
Leadership Coaching
Communication Skills
English
Spanish
$10 hourly
- 5.0/5
- (2 jobs)
Hello Do you need someone creative and who is passionate about writing on various topics? I am that person. I have the time and the energy. I will treat your project as my dream project, with the same passion that you. I love to teach, research and public speaking. I am Cuban by birth but Mexican at heart, so I am fluent in both cultures, I currently live in Mexico. If you have a project that I can help you with, don't hesitate to write to me, it will be a pleasure to work together.

Social Customer Service
Singing
Voice Recording
AI Writing Generator
Writing
Virtual Assistance
Voice-Over
Data Entry
Social Media Content Creation
$5 hourly
- 4.9/5
- (1 job)
Hello! I am Brenda Torres, a bilingual Mexican with a degree in architecture, my passion for organization and commitment has been strengthened, leading me to consider a career as a virtual assistant. My education in architecture has provided me with analytical, planning, and problem-solving skills that complement my creative nature. I am an experienced, organized, pro-active, self-motivated professional, doing administrative tasks who thrives under pressure and inspires confidence in clients by demonstrating , clear communication and attention to detail. I provide expert assistance in: -Internet Research -Email Management -Schedule Management -Social Media Management -Transcription -Data Entry I have knowledge in handling these Tools & Apps: -Gmail, Yahoo Mail, Outlook, -Canva - G-suite (Google Docs, Google Sheet, etc.) - Microsoft Office (Word, Excel/ CSV files, Outlook, etc.) - Collecting emails and contact information - LinkedIn Research - Internet Research - File Conversion (PDF to Excel/Word) I enjoy the versatility and opportunity to provide exceptional support through virtual assistance. I am excited about the possibility of using my skills to make others' lives easier and be a valuable resource on their journey to success.

Social Customer Service
Communications
Administrative Support
Scheduling
Online Chat Support
Google Calendar
Virtual Assistance
Management Skills
Customer Service
Canva
Business Management
Team Management
Microsoft Office
$17 hourly
- 5.0/5
- (2 jobs)
Hey there, I'm Arianne, and I'm the heart and soul behind 'Brandstof,' which means 'Fuel' in Dutch. Inspired by our shared dedication to well-being, I pour that same passion into every brand I touch. 'Brandstof' isn't just a service; it's my commitment to understanding and elevating your brand's essence. But let me tell you, I'm not your everyday professional. I'm your results-driven partner in getting things done. I am a Chatbot Development expert and Content Marketing enthusiast, And skilled in using social media and email marketing to really make your brand stand out online. Think of me as a digital architect who combines corporate expertise with the warmth and understanding of a hospitality expert. This blend of skills and experiences allows me to deeply understand the needs of your need as a mindset coache and your clients. With Brandstof, you're not just getting a strategist; you're gaining a partner who's walked a path of relentless growth and innovation, ready to apply this wealth of knowledge to propel your brand forward. Let's embark on this journey together, transforming your digital strategy into meaningful digital conversations 💡Chatbot Development 💡Complete Social Media Management: Instagram, Facebook, Google, Linked-In, Pinterest, TikTok, YouTube/ any other platform matching your business 💡Business Development & Strategy 💡Paid Advertisement 💡Graphics, Branding & Logo Design 💡E-Mail Marketing 🎓 IMM International Music Management 🎓 Laptop lifestyle master program 🎓 Billy Gene Rocket IA crash course 🎓 YTT200h 🎓 Consultative sales certification CSC I go beyond just making it look good; I find the unique spark that makes your brand special and tune it up with Brandstof. With skills in chatbot development and a nose for content marketing, I personalize strategies that resonate with your audience. Whether this in your social media, boosting your brand's presence, dialing up your ads, or crafting captivating email campaigns, my goal is to tap into your brand's full potential and make it shine So, are you ready to take your brand to new heights?

Social Customer Service
Marketing Consulting
Digital Marketing Management
Client Management
Rebranding
Branding
Advertisement
Digital Marketing
Sales
Branding & Marketing
Logo Design
Virtual Assistance
Email Campaign
Social Media Engagement
Social Media Management
$34 hourly
- 0.0/5
- (0 jobs)
I am a person who loves helping others, I dedicate myself to customer service, while I finish my studies. Since I was little I have spoken fluent English, and I love the sound of words in their correct order. I also study French. I love writing, reading, reading aloud and the structure of speeches. I learn quickly, I am organized, I have a lot to give English and Spanish Skills French (DELF A2) * Basic reservation system (3 años) * Organization * Empaty * inclusive *Leadership *Customer Services *Sells *charismatic *Art and literature lover * Knowledge of cash register and reception * Experience in inclusive environments * Open minded * Trilingual * Creative writing Reconocimientos Semifinalist in Tec de Monterrey oratory contest mayo 2018

Social Customer Service
Customer Satisfaction
Human Resources
Employee Relations
Editorial Writing
Social Listening
Selling
Marketing
Optical Reader
Art & Design
Leadership Skills
Public Speaking
Writing
Food & Beverage
Creative Writing
$5 hourly
- 5.0/5
- (1 job)
I can help you with guidance and feedback to your customers, develop appropriate content for each audience or product, schedule content for Facebook and Instagram. Excellent command of Spanish as a native language. SKILLS * Attention to details * Assertive communication * Adaptability * Creativity * Puntuality TOOLS * Microsoft Office * Google Drive * RD Station CRM

Social Customer Service
EMR Data Entry
Real Estate Lead Generation
General Office Skills
Lead Capture
Crisis Management
Sales Strategy
Content Writing
Receptionist Skills
Audio Transcription
Transcript
Virtual Assistance
Data Entry
Mexican Spanish Dialect
Spanish
$25 hourly
- 5.0/5
- (1 job)
I´m a environmental lover, concerned about all the big changes all over the world. trying to do my best in all the possible ways to transmit my knowledge and help people understand the importance of conserving the environment and it resources. My journey as a conservationist commenced after graduating from my Biology career. Over thepast 15 years, I have been actively involved in diverse projects that have significantly enriched my skill set and deepened my commitment to environmental preservation. Notable among these experiences include my work in projects at Cozumel, Marismas Nacionales in Nayarit, and CONAFOR in Guadalajara, at CONANP and Organ Pipe Cactus National Monument in Puerto Peñasco, Sonora and at Terra Peninsular in Ensenada, Baja California. After years of hands-on conservation work, I pursued and successfully completed a Master Degree in LifeSciences at CICESE campus Ensenada. My main skills are: - Developing and written material -Dissemination and educational articles - Teaching - full commitment from start to finish

Social Customer Service
Music Marketing
Social Impact Assessment
Environmental Science
Biology Consultation
Animated Environment
Writing
Research & Development
Education
Education Presentation
Environment
$8 hourly
- 5.0/5
- (1 job)
Young man with passion for his profession, excellent organizational ability and ease of teamwork. Person very adaptable to all types of environments and clear orientation to objectives. I would like to find an opportunity to develop myself professionally in a future-oriented company and gain more professional experience. Joven con pasión por su profesión, excelente capacidad de organización y facilidad para el trabajo en equipo. Persona muy adaptable a todo tipo de entornos y clara orientación a objetivos. Desearía encontrar una oportunidad para desarrollarme profesionalmente en una empresa con proyección de futuro y adquirir más experiencia profesional.

Social Customer Service
English
Spanish
Critical Thinking Skills
Microsoft Office
Leadership Skills
Selling
Microsoft PowerPoint
Translation
Microsoft Excel
$35 hourly
- 0.0/5
- (0 jobs)
I am a bilingual social media manager and project director with a passion for helping brands thrive in the digital landscape. With extensive experience in community management, content creation, and strategic communication, I bring a creative approach to every project. What I Do Best: Social Media Management: I create and implement effective social media strategies that boost engagement and brand recognition. My experience includes managing accounts for clients in diverse industries, ensuring that every post resonates with the target audience. Content Creation & Translation: I specialize in producing high-quality, engaging content for various platforms, and I offer bilingual translation services (English/Spanish) to reach a wider audience. Why Work With Me? I believe in the power of strategic communication to make a real impact, both in business and personal connections. My approach is collaborative; I value regular communication and keep clients informed throughout every stage of the project. I am committed to continuous learning and growth in the fast-paced world of entertainment and technology. Let’s connect and explore how I can help elevate your brand and achieve your business goals!

Social Customer Service
Bilingual Education
Copywriting
SEO Content
Virtual Assistance
Influencer Marketing
Website Translation
Amazon Translate
Customer Service
Client Management
Content Editing
Content Creation
Instagram
Translation & Localization Software
Community Management
$40 hourly
- 0.0/5
- (0 jobs)
Finance and Banking student with a passion for learning and growing. Detail-oriented and motivated individual pursuing a Bachelor's degree in Finance and Banking. Currently in the final year of studies, seeking to leverage my strong organizational skills, customer service experience, and familiarity with various business tools in a remote role. Eager to contribute to a dynamic team in a remote environment while continuing to grow professionally. What I bring to the table: Organizational Skills: Effective time management, task prioritization, and ability to work on multiple projects simultaneously. Technology Proficiency: Familiar with Microsoft Office, Google Workspace, and virtual communication tools such as Meet, Zoom, Teams and Skype.

Social Customer Service
Financial Analysis & Valuation
Finance & Banking Chatbot
Performance Optimization
Artificial Intelligence
Google
Microsoft Office
Microsoft Dynamics 365
Stata
ERP Software
Zendesk
Odoo Administration
Microsoft Dynamics CRM
$9 hourly
- 5.0/5
- (39 jobs)
I am a bilingual SME business consultant with more than 5 years of experience. During this time I have been able to help start-ups in their development with their sales and profitability improvement. Also, I have been involved in the operation of small projects for different areas such as E-commerce and business positioning, within innovative strategies, a customer-focused leader with expertise in improving processes and leveraging organizational change to drive revenue and enhance customer loyalty. I have a strong understanding of Sales and Marketing functions and how Customer Service and Supply Chain Management can support overall organization objectives. Proven domestic record in: • Optimizing processes through continuous improvement to deliver results • Creating the vision, strategies and focus to develop high-performance teams • Building relationships and trust to gain cross-functional alignment My expertise areas are: * E-commerce strategy * PR outreach * Inbound - Outbound Marketing Strategy * Logistics * Customs and purchasing department with suppliers * Customer service and support * Merchandising strategy • Lead generation: inbound and outbound marketing: email, social media, networking, and events • Social Media Marketing • Digital Marketing • Market Research • Project management • Key account management • Sales Consultancy • Lead Generation • Copywriting Strengths: • Create long-lasting relationships with clients. • Work well under pressure to achieve targets. • Well organized & detail orientated. • Responsive to clients' needs. -Career Highlights: I had the opportunity to run my own business before 25. Currently, I am seeking new opportunities to expand my online presence even if this means changing to a new industry or role. Typing speed over 40wpm. Languages: Spanish (Native), English (Fluent). Equipment: Own PC, headset, and high-speed internet connection.

Social Customer Service
Business Analysis
Customer Support
Internet Marketing
Business Coaching
Customer Service
SEO Keyword Research
Marketing Strategy
Social Media Marketing
Business Plan
$4 hourly
- 4.6/5
- (5 jobs)
I have been working as a customer service agent since I was 16. Ove time, I've been learning to improve customer treatment and also my skills to solve problems quickly and efficiently. It is very important to build rapport with the customer and create a high trust environment to provide the highest quality customer service experience.

Social Customer Service
Invoicing
Customer Satisfaction
Customer Support Plugin
Providing Information to Callers
In-App Support
Product Support
Phone Support
Email Communication
Customer Service
$3 hourly
- 5.0/5
- (8 jobs)
Soy Licenciada en Administración y Gestión de Pequeñas y Medianas empresas. Durante los últimos años, he trabajado como auxiliar administrativo; mis funciones principales eran desarrollar manuales de la empresa, formular informes y presentar reportes. Mi visión es diseñar el funcionamiento de las empresas mediante el diagnóstico organizacional, el proceso administrativo y coordinar la operación de las empresas, mediante planeación estratégica, administración del capital humano y recursos financieros, mecanismos de posicionamiento de mercado y sistemas de gestión de calidad.

Social Customer Service
Voice Recording
Translation
Credit Counseling
Office Administration
Office & Work Space
Script Analysis
Microsoft Excel
Spanish
Calendar Management
Canva
$25 hourly
- 4.2/5
- (2 jobs)
Hello! I am a proactive, independent, reliable and resourceful native spanish speaker, residing in Playa del Carmen, Quintana Roo. I have spent over 10 years in the customer service field, the last 7 years in hospitality (as a receptionist, concierge, supervisor and manager in different hotels/condos/properties). Since August 2020 I got the opportunity to work with Ledarkbox team in the filmmaking industry. Since then, I've been working in different projects as PA, fixer and AD, and I have enjoyed from all of the projects the beautiful creating process that involves the filmmaking industry. With plenty experience in hospitality, property management, recruiting, sales and filmmaking fields, work has made me achieve some great multitasking and creative skills, and has also helped me find communication as the main ingredient in a successful team. I am looking for a long term offer but open to short term projects as well. Write me if you think we could make a good team.

Social Customer Service
Copywriting
Staff Recruitment & Management
Phone Communication
English to Spanish Translation
Social Media Website
Data Entry
Customer Service
Scheduling
Email Support
$15 hourly
- 3.9/5
- (6 jobs)
I have worked as a customer service agent for the last 4 years. I have experience with excel, word, PowerPoint, emails and handling calls. I have worked in management as well for a website. Worked at handling social media, marketing, video making etc. I’ve worked as a billing clerk, managing accounts, billing, quick books, etc. I am a very dedicated person and a fast learner. I’m good at problem solving, flexibility, great at working as a team, very organized and good with creativity. Great at knowing how to communicate and always with a positive mindset.

Social Customer Service
Excel Formula
Social Media Content Creation
Email Design
Scheduling
Team Training
Customer Service
Problem Solving
Economic Analysis
Data Entry
TeamViewer
Email Communication
CRM Software
Marketing Management
Word Processors & Desktop Publishing Software
Marketing
Phone Communication
TikTok
Instagram
Accounting
$8 hourly
- 0.0/5
- (1 job)
Professional skills: Complete customer/guest care, chat assistance, call center, airport and excursions escorting, Programs: Amadeus, Ideal, Crm, Salesforce, Windows, Word, Excel, Internet, Emails, Social Network. Cash and accounting managing, selling, front and back office, bookings, public and private contracts managing, working and event organization, fundraising, data entry, reporting, quality valuation, editing texts. Languages: Italian mothertongue, spanish excellent, english fluent, german good, french basic, portuguese basic Personal: Empathy, problem solving, patience, precision, reliability, fast learning, hard working Hobbies: Herbal Medicine, Botany, Plants, Food, Cooking, Travelling, Photography, Reading and writing, Anthropology, Psicology

Social Customer Service
Voice Acting
Online Writing
Customer Experience
VoiceXML
Voicent Communications Appointment Reminder
Voice Recording
Sales Writing
Voice-Over
Writing
Translation
$10 hourly
- 5.0/5
- (1 job)
Experienced economist with high computer and financial knowledge. Expert in treasury, savings, electronic banking, finance, warrants, strategic planning, budget and relationship with both clients like banks. My objective is to develop my experience, skills and capacity as an economist offering my knowledge to the service of business activity and, likewise acquire new knowledge that will allow me to continue with my professional development.

Social Customer Service
Treasury Management
Financial Writing
Translation
English to Catalan Translation
Oracle Cloud
Market Research
Market Analysis
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