Hire the Best Customer Service Chatbot Developers

Welcome to My Upwork Profile! Are you looking for top-notch Customer Service, cutting-edge AI Automations, or results-driven Digital Marketing? I'm Pranav Yanturu, a dedicated professional with years of experience delivering outstanding results for my clients. 𝗦𝗲𝗿𝘃𝗶𝗰𝗲𝘀 𝗜 𝗢𝗳𝗳𝗲𝗿: ✅ Customer Service & Support - Live chat, email, and phone support for eCommerce and SaaS businesses - Zendesk, Kustomer, Freshdesk, and Intercom expertise - Ticket management, complaint resolution, and customer retention strategies - Virtual assistant services for day-to-day business operations ✅ AI Automations - AI-powered chatbots and customer support automation - Workflow automation using Zapier, Make (Integromat), and n8n - AI content generation and data processing pipelines - CRM automation and lead nurturing sequences - Custom AI solutions to streamline your business operations ✅ Digital Marketing - SEO audits, on-page/off-page optimization, and keyword research - Social media marketing and management - Google Ads and Meta (Facebook/Instagram) advertising campaigns - Email marketing automation and drip campaigns - Content strategy and competitor analysis - Website audit and conversion rate optimization 𝗪𝗵𝘆 𝗖𝗵𝗼𝗼𝘀𝗲 𝗠𝗲? ✔ Proven track record with $50K+ earned and 17 successful projects on Upwork ✔ 5-star reviews from satisfied clients worldwide ✔ Professional, reliable, and always committed to exceeding expectations ✔ Quick turnaround times with clear communication throughout Let's take your business to the next level together. Contact me today!

Losing leads to missed calls? I build 24/7 AI Voice Agents & AI Receptionists using Retell AI, Vapi, ElevenLabs & GoHighLevel that answer, qualify, and book appointments automatically. Every business I’ve worked with has the same problem, and it’s not marketing and it’s not sales. It’s response time. A call comes in after hours and nobody picks up. A new lead sits in a CRM for six hours before anyone reaches out. A booking takes three back-and-forth texts just to get confirmed. That gap is where revenue quietly disappears, and most business owners never even see it happening. That’s the problem I solve. I’m an AI Agent Development specialist and AI Voice Agent developer, and I build 24/7 AI Receptionists that answer every call, qualify every lead, and book appointments straight into your calendar, no matter what time it is or how busy your team gets. Every agent I build runs on Conversational AI and Prompt Engineering, so it understands context and responds naturally instead of following a rigid script. Here’s how it usually plays out for the businesses I work with; A home service company is missing calls every night because the office closes at 5pm, but customers call at 8. I build them an AI Voice Agent that picks up instantly, sounds like a real person, and gets the job booked before the caller even thinks about calling a competitor. A medical or dental clinic is losing new patients because reception can’t keep up with call volume, so I build an AI Receptionist that handles the FAQs, checks availability, and books the appointment directly into their calendar. A real estate or service business has leads coming in from ads, but nobody calls them back fast enough, so I set up an AI Voice Agent that reaches out within 60 seconds of a new lead coming in, qualifies them on the spot, and hands off only the ones worth a real conversation. What I Build As An AI voice & Chatbot developer: ✅ 24/7 Inbound AI Receptionists: answer FAQs, route calls, and book appointments directly into your calendar using Interactive Voice Response (IVR) flows that feel natural, not robotic ✅ Speed-to-Lead Outbound Agents: reach new leads within 60 seconds so they book before a competitor calls, built for serious Lead Generation and Appointment Setting ✅ Missed-Call Recovery: instant text-back so a missed call never turns into a lost lead ✅ Post-Call Automation: call logging, CRM tagging, and follow-up sequences triggered the moment a call ends through Automated Workflow design ✅ Multi-Agent Workflows: Reception Agent, Lead Qualification Agent, Appointment Booking Agent, and Follow-Up Agent working together inside one system ✅ AI Chatbot & Conversational AI assistants: For businesses that also want a Virtual Assistant handling website, WhatsApp, or SMS conversations alongside their voice agent I build all of this using no-code and low-code platforms, so you get a fast, reliable AI Voice Agent without the cost or delay of custom development. Every system is powered by OpenAI API and Natural Language Processing (NLP) under the hood, so conversations stay accurate and on-topic. Platforms I Work With As An AI Voice Agent & Chatbot Developer: Voice & AI: Retell AI, Vapi, ElevenLabs, Bland AI, Twilio CRM & Calendar: GoHighLevel (HighLevel), HubSpot, Salesforce, Google Calendar Automation: n8n, Make, Zapier, Webhooks, API Integration Every AI Receptionist I build also handles what happens after the call - things like logging the conversation, tagging the lead in your Customer Relationship Management system, and triggering a follow-up text automatically. This is the part most people forget to automate, and it’s usually where the real money is. Industries I Work With As An AI Voice Agent & Chatbot Developer: Home service businesses, medical and dental clinics, real estate agencies, law firms, agencies, SaaS companies, and other appointment-driven businesses that depend on the phone to bring in revenue. If your business is one of them, an AI Voice Agent isn’t a nice-to-have anymore. It’s the difference between a lead that books and a lead that goes to whoever calls them back first. Why Clients Work With Me As An AI Voice Agent & Chatbot Developer: ✔ Specialized in AI Voice Agents, AI Receptionists, and AI Agent Development across Retell AI, Vapi, and ElevenLabs ✔ Deep experience with GoHighLevel automation, workflows, and CRM integration ✔ Strong background in n8n, Make, and Zapier for end-to-end Automated Workflow builds ✔ Skilled in Prompt Engineering, Conversational AI, and Natural Language Processing for human-like agent behavior ✔ Focused on business outcomes, Lead Generation, and ROI, not just implementation Let’s Talk: Click the “Invite to Job” or send me a message with your business type, how calls are currently handled, and what CRM or booking tool you’re using. I’ll reply with a clear, practical plan for what an AI Voice Agent, AI Chatbot, or Virtual Assistant could look like for your business.

🚨 NEED A RELIABLE CUSTOMER SUPPORT & E-COMMERCE SPECIALIST WHO CAN KEEP YOUR CUSTOMERS HAPPY AND YOUR OPERATIONS RUNNING SMOOTHLY? ✅ I help startups, SaaS, and e-commerce businesses provide exceptional customer experiences while staying organized behind the scenes. From customer support and technical troubleshooting to order management and operations support — I can help your business grow while reducing stress for your team. Many companies struggle with overwhelmed inboxes, delayed shipments, technical issues, frustrated customers, and disorganized support processes. That’s where I come in. I bring hands-on experience working with startups such as e-tip and SaaS companies such as Uniqode, along with e-commerce brands in fast-paced environments where attention to detail and customer satisfaction are everything. 𝐂𝐔𝐒𝐓𝐎𝐌𝐄𝐑 𝐒𝐔𝐏𝐏𝐎𝐑𝐓 / 𝐂𝐔𝐒𝐓𝐎𝐌𝐄𝐑 𝐒𝐔𝐂𝐂𝐄𝐒𝐒 ✅ 📌 Email, Live Chat & Phone Support 📌 Customer Success & Account Management 📌 Technical Support & Troubleshooting 📌 Ticket Management & Escalations 📌 Conflict Resolution & Customer Retention 📌 Product & Service Guidance 📌 CRM Management & Customer Follow-Ups 📌 Support Documentation & Internal Notes 𝐄-𝐂𝐎𝐌𝐌𝐄𝐑𝐂𝐄 𝐎𝐏𝐄𝐑𝐀𝐓𝐈𝐎𝐍𝐒 ✅ 📌 Shopify Order Management & Fulfillment 📌 Amazon Fulfillment & Delayed Shipment Resolution 📌 Shipping Coordination & Tracking Updates 📌 Inventory & Order Monitoring 📌 Refunds, Replacements & Returns Handling 📌 Supplier & Warehouse Coordination 📌 USPS Label Creation & Expedited Shipping Handling 📌 Customer Experience Optimization 𝐓𝐄𝐂𝐇𝐍𝐈𝐂𝐀𝐋 𝐒𝐔𝐏𝐏𝐎𝐑𝐓 ✅ 📌 Worked closely with Engineering Teams 📌 Bug Reporting & Escalation 📌 Product Feedback Analysis 📌 Troubleshooting SaaS Platform Issues 📌 QR Code & Platform Support 📌 Helping Customers Navigate Technical Problems 📌 Clear Communication Between Customers & Developers 𝐀𝐃𝐌𝐈𝐍 / 𝐕𝐈𝐑𝐓𝐔𝐀𝐋 𝐀𝐒𝐒𝐈𝐒𝐓𝐀𝐍𝐓 𝐒𝐔𝐏𝐏𝐎𝐑𝐓 ✅ 📌 Calendar & Task Management 📌 Internal Team Coordination 📌 Data Entry & Organization 📌 Documentation & Spreadsheet Tracking 📌 Client Follow-Ups & Communication 📌 Fast Learner & Adaptable to New Systems 𝐓𝐎𝐎𝐋𝐒 & 𝐏𝐋𝐀𝐓𝐅𝐎𝐑𝐌𝐒 ✅ 📌 Shopify 📌 Amazon Seller Central 📌 Slack 📌 Google Workspace 📌 Microsoft Teams 📌 Zoom 📌 Loom 📌 CRM Platforms 📌 USPS 📌 Helpdesk & Ticketing Systems 📌 Live Chat Platforms 📌 And Many More ✨ If you're looking for someone proactive, reliable, detail-oriented, and genuinely passionate about helping customers while supporting your operations, I’d love to be part of your team.

Every hour your team spends manually responding to leads is an hour your competitors are winning them over. I build AI chatbots and workflow automation systems that handle customer conversations 24/7 on WhatsApp, Instagram, and Facebook. qualifying leads, answering inquiries, booking appointments, and syncing with your CRM automatically. Over 800,000 messages handled monthly across active deployments in medical, e-commerce, real estate, and education. What I build: AI Chatbot Development — WhatsApp, Instagram, Facebook Messenger, and website chat. Built on UChat with custom API integrations tailored to your business logic, not generic templates. Workflow Automation — End-to-end automation using n8n and Make. Lead capture pipelines, CRM sync, email and SMS sequences, document processing, and multi-step API workflows. AI Agent Systems — Multi-agent architectures with knowledge bases, function calling, RAG pipelines, lead scoring, and human handoff logic. Built for production traffic, not demos. WhatsApp Business API — WABA setup, number registration, and multi-number architecture for businesses scaling customer communication across channels. What makes the difference: I come from a Business Analysis background before moving into AI development. That means I design conversation flows around real customer journeys — not just what the technology can do. Every system I deliver is tested against real user behavior before handoff. I specialize in Arabic-speaking markets across Egypt, Iraq, and the Gulf — including Egyptian Arabic, Iraqi Arabic dialect, Kurdish, and English — which most chatbot developers on this platform cannot handle. 25+ systems delivered across 5 industries. All running in production. If you have a use case in mind, send me a message and I will tell you within 24 hours exactly how I would build it.

If your DMs go unanswered, your follow-ups are manual, and your CRM is a graveyard of cold contacts. You're losing clients to competitors who automated first. I build revenue-focused automation systems using ManyChat and GoHighLevel that turn Instagram engagement into booked appointments and paying clients, without hiring more staff or adding to your workload. Every system I deliver runs 24/7, qualifies leads intelligently, and hands off only ready-to-buy prospects to your sales process. With 5+ years building chatbot and CRM automation systems, I've delivered production-ready solutions for clients in Australia, the Philippines, Germany, the US, and the Middle East. I've worked across migration consultancies, real estate agencies, coaching businesses, and medical practices. My work isn't just technically clean. It's engineered around your conversion goals. ManyChat & AI Chatbot Automation ✔ AI-powered chatbot flows with smart lead qualification and dynamic response logic ✔ Full ManyChat AI setup: knowledge base, fallback handling, and intent routing ✔ Instagram DM funnels: comment-to-DM, story reply, follow-to-DM, and ad-to-DM ✔ WhatsApp, Messenger & TikTok automation across all major Meta platforms ✔ Multi-step nurture sequences from cold contact to ready-to-buy ✔ Keyword triggers, button flows, and conditional logic for personalized conversations ✔ Broadcast campaigns and re-engagement sequences to reactivate cold leads GoHighLevel CRM & Workflow Automation ✔ Full GHL CRM builds: pipelines, tags, custom fields, and contact segmentation ✔ Automated email and SMS sequences triggered by lead behavior and pipeline stage ✔ Appointment booking with confirmation, reminder, and no-show follow-up flows ✔ Payment integrations and third-party connections via Zapier, Make, and webhooks ✔ High-converting landing pages and funnel setups built inside GHL ✔ Snapshot builds, sub-account setup, and white-label configuration for agencies ✔ AI conversation bots inside GHL for 24/7 lead response and appointment booking Results From Real Clients Australian Migration Consultancy: Built a full ManyChat AI chatbot across Instagram, Facebook, and WhatsApp that qualifies visa applicants by type, routes them to the right flow, and books consultations automatically. Zero manual intervention required. Real Estate Agency, Philippines: Built and maintained a ManyChat knowledge base chatbot handling property inquiries, qualifying buyer intent, and capturing lead details directly into their GHL CRM pipeline. German-Language Coaching Business: Built a complete ManyChat funnel in German with qualifying sequences, lead magnet delivery, upsell paths, and KlickTipp email integration. Runs entirely on autopilot. I Work With ✔ Real Estate Agencies & Property Developers ✔ Coaches, Consultants & Course Creators ✔ Migration & Visa Services ✔ Clinics, Med Spas & Medical Practices ✔ E-commerce & Service-Based Businesses Why Clients Choose Me ✔ 100% Job Success Score, Top Rated on Upwork with 70+ completed projects ✔ Systems engineered for revenue outcomes, not just technical automation ✔ Instagram-safe flows with zero account suspension risk ✔ End-to-end expertise: ManyChat + GoHighLevel + Zapier + Make in one place ✔ 90-day post-launch support included on every project ✔ Clear scoping, clean delivery, no surprises mid-project Technologies ManyChat, GoHighLevel, Zapier, Make, n8n, WhatsApp Business API, Meta Ads Manager, Instagram DM, Messenger, TikTok, AI Integrations, Webhooks, KlickTipp, ActiveCampaign, HubSpot If you're ready to stop chasing leads manually and start running a system that works around the clock, let's talk.

FRACTIONAL COO • OPERATIONAL EXCELLENCE • SYSTEMS & EXECUTION STRATEGY Strategic Operations & Customer Experience Transformation Leader with over 35 years of experience leading enterprise-scale operations across multi-site, offshore, and fully remote environments. Proven ability to drive P/L performance, operational transformation, and customer experience improvements through Lean Six Sigma (DMAIC and Kaizen), AI-driven automation, and scalable process design. Recognized for aligning operations with business strategy to deliver measurable results in complex, regulated environments. CORE COMPETENCIES • Enterprise Operations Leadership • Multi-Site and Remote Team Management • Offshore Operations • Lean Six Sigma (DMAIC, Kaizen) • Process Optimization and Continuous Improvement • P/L Management • Budgeting and Financial Oversight • KPI Development and Analytics • AI and Technology Integration • CRM and Contact Center Systems • Change Management • Customer Experience (CSAT) • Regulatory Compliance • Crisis Management TECHNOLOGY and TOOLS Business Management and Collaboration: Microsoft Office, Google Workspace, Teams, Zoom, Slack, OneDrive Business Intelligence and Analytics: Power BI, DOMO, Lean Six Sigma, Excel CRM and Marketing: Salesforce (Admin), Hubspot, Zoho, Pipedrive, Mailchimp, Google Analytics Telephony and Contact Center: Five9, Nice, Vonage, Mitel, Cisco, Avaya, Allworx, Trixbox/Asterisk/Elastix AI and Automation: ChatGPT, Jotform AI Agent Builder, Zapier, AI chatbots Project and Process Management: Asana, Lucidchart, ClickUp, Microsoft Visio EXECUTIVE HIGHLIGHTS • Over 37 years of call center experience. • Over 30 years of call center management experience. • Over 28 years of operations management experience. • Over 18 years of experience working remote. • Over 17 years of experience coaching and developing remote staff in multiple locations. • Over 16 years of Human Resources management experience. • Over 12 years of law firm experience. • Over 8 years of Licensed Community Association Management experience. • Led global and distributed teams of up to 500 employees across multi-site, offshore, and fully remote environments. • Managed budgets ranging from $840K to $18.5M, improving P/L from loss to profitability within 90 days. • Applied Lean Six Sigma (DMAIC and Kaizen) to reduce AP cycle 50%, improve AR performance, and achieve over 90% task completion rates. • Increased CSAT by 25% and lead generation by 40% through AI-driven automation and process optimization. • Reduced blog production time by 40% through AI process optimization. • Reduced regulatory and third-party complaints from 23 to 1 within 90 days. • Migrated legacy systems to Salesforce and VoIP, saving $36K annually. • Improved client retention up to 73% across multiple programs. • Increased sale-to-bill to 99.5% success rate. • Publication - CLACK: The Hidden Cost of Tolerated Dysfunction. • xtensive understanding and hands-on application of regulatory guidelines relating to Credit Repair Organizations Act (CROA), Fair Credit Reporting Act (FCRA), Fair Debt Collection Practices Act (FDCPA), Telephone Consumer Protection Act (TCPA). • Awarded Patriot Award, Employer Support of the Guard and Reserve (ESGR) U.S. Defense Department Program. • Selected to attend President’s Club.