The Best Social Customer Service Specialists For Hire In Italy

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$16 hourly
- 5.0/5
- (18 jobs)
I'm passionate about customer service success and virtual assistant. I've experience in managing web content, communicating with teams, sending newsletters and emails, and coordinating general operations—while maintaining a consistent level of professionalism and accuracy. I am an Italian native speaker and i speak english well. I have a basic knowledge of french and spanish. I Communicate consistently via phone and email with the customers ensuring reliable ongoing contact for a smooth running of every project I work on. I have over 4 years of customer service experience both in-person, via email (ZenDesk) and chat (Intercom). How I can help you? - I provide unmatched customer service to your clients - I create and proofread communication to your clients such as your website, blog posts, email, social posts etc - I monitoring, analyzing and responding to online reviews - Data entry - Translation. I'm a person who loves his work and who takes it to heart. I am a very precise and attentive person.

Social Customer Service
Social Media Marketing
Customer Satisfaction
Italian
Customer Support Plugin
Customer Service
Data Entry
$20 hourly
- 5.0/5
- (45 jobs)
I'm a native Italian speaker, fluent in English and Spanish, with a strong background in Italian proofreading and business development across various projects and companies. My experience spans diverse areas, including transcribing and subtitling content (ES/EN to IT), creating client lists using Sales Navigator, and executing social selling strategies on LinkedIn, Facebook, and Instagram. Key Skills & Expertise: - Outreach & Lead Generation: Skilled in outreach campaigns and creating targeted client lists using LinkedIn Sales Navigator. I help businesses connect with key decision-makers, enhancing their growth potential. - Translation & Localization: Accurate translations and culturally relevant adaptations for websites, apps, and multimedia content. - Italian Transcription & Subtitling: Expertise in delivering high-quality subtitles for various media types. Proven Results: As part of the Incredible Company team, I’ve contributed to adding over €5M in opportunities to client pipelines across various sectors, including luxury real estate, cybersecurity, fintech, and digital agencies. Successfully supported a cold-calling agency by generating €100K+ in pipeline opportunities and building strategic client lists. Additional Strengths: - Excellent communication and organizational skills. - Proficient in Microsoft Office and Google Workspace, able to quickly adapt to new tech platforms. - Detail-oriented, reliable, and committed to delivering high-quality work on time. - I'm passionate about helping clients achieve their goals through precise translations and impactful outreach strategies. Let’s connect to explore how I can support your project!

Social Customer Service
Email Communication
Customer Support
English to Italian Translation
Customer Service
Online Chat Support
Phone Support
Email Support
Subtitles
English
Italian
$11 hourly
- 4.7/5
- (35 jobs)
I have more than 20 years of experience in Customer Service and I can provide e-mail, ticket, and phone support and will do everything I can to help your customers. Communication is my passion. Throughout the years of my experience as a Customer Service Agent I have managed to hone skills that are very close to my personality and that I consider essential to quality customer service, such as patience, attentiveness, clarity, positive attitude, time management, empathy, calmness. I'm a writer and also a “human” translator, I'm very expert on many topics. I translate and write texts on health, tourism, wellness, web content, medicine, sport, animal, fashion etc… I worked with e-commerce activities carried out from 2014 : order management, products placement on the website with full description and tag site, listing the final price, inventory management, logging incoming and outgoing goods, control lots and deadlines, order preparation and organization of the shipment by courier relationships with Italian and foreign suppliers, the end customer management (customer care) Italian and foreign via multichannel : Mail, Live chat, telephone, Skype, Preparation of tenders, updating of social networks related to Rollerfighters (Facebook, Instagram, Pinterest, Twitter), trend testimonial research analysis on product sales e-commerce platform construction reports, sell-out, upselling experience, Cross-selling, Retention competitive analysis and benchmarks (Italian and foreign), customer development for special initiatives. Customer Service responding to emails, Zendesk, Facebook page customer support, Instagram page customer support, Shopify, monitoring comments, and commenting on Facebook and IG posts. I'm working with 2 company Rollerfighters shop online and Wild Skater Clothing, I handle both FB page and IG profile. I answer to all the customer every day from FB-IG and email of this company. Many also experience as a data entry and back office. Ecommerce Manager: I insert the products into the platform, monitor the stock, analyze sales, create coupons, manage customer records, refunds. SMM: I create posts, photos, copy, tags, has tags, I create reels. I create ADV campaigns, monitor insight data, I manage DM messages and comments Voice Over Italian: I worked as a radio speaker for 3 years and I offer Voice Over service in Italian for advertising

Social Customer Service
ManyChat
Magento
Gorgias
Customer Support
Order Entry
Customer Service
Customer Satisfaction
Freshdesk
Email Communication
Data Entry
Email Support
Online Chat Support
Italian
Zendesk
$20 hourly
- 5.0/5
- (2 jobs)
I am a professional translator and Italian language tutor with 3 years of experience. I specialize in accurate and fluent translations from English to Italian and vice versa, covering various fields including [e.g., marketing, cookbooks, literature, manuals etc.]. Additionally, I offer personalized Italian lessons for students of all levels, helping them improve their linguistic and cultural skills. I am also specialized in tutoring German and English-speaking students, thanks to my university studies in these languages. Services Offered: - Professional translations from English to Italian and from Italian to English. - Italian text proofreading and editing. - Personalized Italian lessons for individuals and groups. - Preparation for language certification exams. - Support in writing and understanding complex texts in Italian. - Specialized tutoring for German and English-speaking students. Why Choose Me: - High attention to detail and fidelity to the original text. - Timely delivery of projects. - Personalized and results-oriented teaching approach. - Passion for the Italian language and culture! I am here to help you achieve your linguistic and communication goals. Contact me to discuss your needs and discover how I can best support you.

Social Customer Service
Academic Proofreading
AI Content Editing
Editing & Proofreading
Book Editing
AI Writing Generator
Writing
Communication Skills
Canva
Digital Marketing
Customer Service
Proofreading
Italian
German
Translation
$20 hourly
- 5.0/5
- (6 jobs)
I’m a passionate writer and reader with a great desire to learn new things and to dedicate my life to my passions. If you’re in need of a translation or if you need help to deal with different kinds of work - I’m here to help you! Italian is my native language but I am a great fan of languages in general! I love reading and spending my time online so if you need someone to proofread or copyright, I’m the person you’re looking for. Regular communication is really important to me, so let’s keep in touch!

Social Customer Service
Editing & Proofreading
Book Editing
Testing
Writing
Voice-Over Recording
Dialogue Editing
Proofreading
Italian
Translation
$10 hourly
- 5.0/5
- (17 jobs)
I'm a teacher, expert in Italian language with a rich curriculum and extensive experience in various roles relating to the Italian language, such as: — Creative Writing/ Copywriting/Content Creation — Proofreading (I guarantee a text 100% correct in Italian language) — Transcriptions /Translation from English to Italian — Captioning/subtitling — Media Management/ Chat Moderation/ Client Support via Chat or Mail — Virtual Assistance from remote Not only that, but I worked several times as: — Voice over, female Italian actress (dubbing of characters, readings of audiobooks, e-learning, documentaries, and commercials ads). I also work with success as: — AI contributor and evaluator. I am expert in writing texts and multi-turn conversations /voice recordings to improve AI performance. I assure you quality, speed, precision, and transparency at a reasonable price. I strictly follow guidelines, being in continuous growth through training courses. I'm flexible about prices/hours according to the job needs. Thanks for your kind attention. Feel free to contact me. I'm at your disposal.

Social Customer Service
Voice-Over Recording
General Transcription
Audio Production
Voice Recording
Voice-Over
Proofreading
Female Voice
Email Support
Error Detection
Content Writing
Copywriting
English
Italian
$35 hourly
- 0.0/5
- (1 job)
Hi, I'm Irene, a dedicated and experienced Travel Agent with a passion for crafting personalized travel experiences that turn your dream trips into reality. With over 20 years in the travel industry, I’ve helped countless clients discover new destinations, explore different cultures, and create lifelong memories. What I Offer: Custom Itinerary Planning: I design travel itineraries tailored to your preferences, interests, and budget. Whether you're seeking a luxurious vacation, an adventurous escape, or a cultural immersion, I ensure every detail is perfectly planned. Destination Expertise: I have extensive knowledge of popular destinations worldwide, as well as hidden gems that offer unique experiences. From must-see attractions to local recommendations, I provide insider tips to enhance your journey. Seamless Travel Arrangements: From flights and accommodations to activities and tours, I handle all bookings and logistics to ensure a stress-free travel experience. Travel plans can change, and I’m here to provide support and assistance before, during, and after your trip, ensuring peace of mind throughout your journey. Why Choose Me? Passion for Travel: I genuinely love what I do, and that passion translates into the care and attention I put into every trip I plan. Client-Centered Approach: Your satisfaction is my top priority. I listen to your needs and work closely with you to create a travel experience that exceeds your expectations. Reliable & Detail-Oriented: I pride myself on my reliability and meticulous attention to detail. You can count on me to deliver high-quality service every time. Feel free to reach out with any questions or to discuss your travel plans. I look forward to helping you explore the world! Let’s start your journey!

Social Customer Service
Teaching German
Marketing
Translation
$15 hourly
- 5.0/5
- (3 jobs)
Every day is a new challenge that allows me to improve my skills from a personal and professional point of view. Through my professional career and my international experience in Argentina, Spain, Czech Republic, England and Italy, I have acquired valuable experiences, knowledge of languages at an advanced level and professional management of technical & financial software. All these skills contributed to the development of my analytical capacity and adaptability to different work areas.

Social Customer Service
Customer Service Chatbot
Data Entry
Customer Service
Information Technology
Audio Transcription
Italian
English
Translation
Castilian Spanish
$17 hourly
- 5.0/5
- (2 jobs)
Former Ballet Dancer graduated with a Master’s Degree in Diplomacy and International Cooperation at the University of Trieste. With my academic training and professional experience in customer service and translation, I bring a strong skill set in precision, adaptability, and efficient communication. My passion for languages and communication stems from a desire to better understand and connect with people globally, which I had the chance to develop over the years during my ballet dancer career. I’ve the ability to adapt to any kind of environment and cultures thanks to my different experiences abroad. The discipline, commitment and teamwork spirit I learned in ballet I transpose into everything I do. I proofread and translate a wide range of materials, including documents, marketing content, and web pages, from English to Italian and French.

Social Customer Service
Microsoft Excel
Sales
Language Studies
International Relations
Social Media Content
French
English
$8 hourly
- 5.0/5
- (2 jobs)
Former Piano Teacher Seeking New Opportunities I hold a diploma in piano teaching and orchestra performance from the Glier Institute of Music in Kyiv. Initially, I worked at a music school before becoming self-employed. Unfortunately, due to the war, I had to relocate abroad and lost most of my students. Now, I have a strong desire to switch my specialty and explore new opportunities in a different field, aiming to fully utilize my potential. As a former piano teacher I’ve honed my skills in communication, patience, and creativity. Currently, I’m venturing into the world of freelancing, eager to explore fresh opportunities and contribute my expertise to diverse projects. Why Choose Me? • My music education background equips me with versatility and attention to detail. • I approach every task with dedication and enthusiasm. • I am a quick learner, diligent and value a healthy communication. Let’s collaborate and create something remarkable!

Social Customer Service
Singing
Music Lesson
Piano
Data Entry
Content Analysis
TikTok Video
Subtitles
Caption
Podcast Transcription
Audio Transcription
Video Transcription
Transcript
Virtual Assistance
Voice Recording
$25 hourly
- 5.0/5
- (68 jobs)
I'm a conscientious and professional worker. Journalist, AI trainer, web content editor and social media expert, I'm strong in writing and management. Highly organised with a precise approach to projects. Honest, punctual, great teamworker, able to manage own time and prioritise workload. Experienced at working under pressure. Excellent interpersonal and customer relations skills with a great sense of fashion and taste. Very flexible, adaptable, willing to learn. My mothertongue is Italian. I am fluent in English. I can cover duties such as translations from English to Italian, writing of press releases or articles, meetings and travel organization, data entry, customer service, copywriting, social media planning, AI training.

Social Customer Service
Content Management
Creative Writing
English to Italian Translation
Italian
Social Media Management
$5 hourly
- 0.0/5
- (1 job)
Sono fortemente motivato. So usare il PC in maniera perfetta. Sono match analyst e scouting nel mondo del calcio. Sto cercando il lavoro dei miei sogni online.

Social Customer Service
Customer Acquisition
Social Listening
Web Analytics
Social Media Advertising
Media Analytics
Social Media Ad Campaign
Social Media Account Integration
Data Analysis
Web Application Audit
Android
Microsoft Word
Social Network Administration
Windows App Development
Microsoft Windows
$12 hourly
- 4.3/5
- (7 jobs)
Ciao! sono Elisabetta, ho 34 anni. •Bergamo, Italy •Mi occupo di assistenza commerciale: Business Service | Assistente Digitale | Virtual Assistant l CRM l Hubspot I GHL l Customer Care & Sales I Back Office I Chat Gpt | Assistente Virtuale | Supporto clienti e vendite | Ricerca web | Google Workspace | Appointment setter l Copywriter emozionale l •Law Degree • Attestato online copywriter emozionale •Ottima conoscenza e fluidità della lingua italiana scritta e parlata. •Serietá Grazie!

Social Customer Service
HubSpot
Online Sales Management
GPT Chatbot
Italian
Web Service
Email Support
Google Sheets
Microsoft Excel
Newsletter Writing
$9 hourly
- 0.0/5
- (2 jobs)
I have been studyng voice acting in italy for 2 years so i have high diction skills removing any accents and dialects. I can speak also english and i have a B1 Cambridge certification. I can use every OS pc and i know how to use the office suite I like to communicate a lot with the team and im open to teamwork!

Social Customer Service
Customer Support
Video Production
Customer Service
Voice Recording
Voice Talent
Office 365
Computer
Male Voice
English
Voice-Over
Italian
Voice Acting
$12 hourly
- 0.0/5
- (0 jobs)
Hello, i am a Data Entry operator and operator chat. I have experience with Excel and Word. I can: - Provide website management services - Create projects in Excel using the data you provide, so that they are organized. - Be a great operator chat.

Social Customer Service
Market Research
Company Research
Academic Research
Virtual Assistance
General Transcription
Data Entry
$20 hourly
- 0.0/5
- (1 job)
I’m a student that just finished school and got a degree in languages. I studied German, French and English but I can only write and speak in English fluently. I’m searching for a job I can do while I study at university, to help my parents with the cost of the school. I know very well social and mobile apps. I can translate from Italian to English and vice versa.

Social Customer Service
Mobile App
English
$10 hourly
- 4.0/5
- (3 jobs)
After studying languages in Italy, I moved abroad, in Europe and Australia. Working in a touristic environment gave me the possibility to speak daily Spanish, French, Italian and English. Currently I am working as a translator and proofreader.

Social Customer Service
Spanish
English
Italian
Spanish to English Translation
English to Italian Translation
Translation
Customer Service
$8 hourly
- 0.0/5
- (0 jobs)
Mi chiamo Barbara Piga, ho esperienza nel campo del servizio clienti, nella vendita e nel data entry. Sono una persona fortemente curiosa, intraprendente, flessibile e dinamica; desiderosa di imparare e di accrescere la propria esperienza, sia in attività di gruppo sia in attività individuali.

Social Customer Service
Creative Writing
Data Entry
Project Management
$6 hourly
- 0.0/5
- (0 jobs)
I excel in innovative thinking, with expertise in Social Customer Service and Website Building & Design. My key skills and experiences include: • Social Customer Service: Providing responsive and efficient customer support through online channels to enhance customer satisfaction. • Website Building & Design: Developing user-friendly, functional websites that align with business goals, created entirely without writing a single line of code. • Continuous Learning: Staying up-to-date with tools, trends, and best practices to ensure continuous growth and improvement. This profile highlights my strengths and areas of expertise, positioning me to support businesses seeking impactful online solutions.

Social Customer Service
Data Entry
Website Builder
Digital Advertising
$20 hourly
- 3.9/5
- (2 jobs)
Hi everyone, My name is Rossella I'm Italian and I'm a professional and qualified customer service and seller and I'm here to help you both get new customers and keep them loyal. I have 5 years of experience in customer service and sales where I've been chatting with folks over the phone and selling them stuff they need and also assist customers with problems, give them information and reassurance Whether it's inbound or outbound sales, customer care, or setting up appointments, I've done it and I've worked in a few different fields too, picking up valuable skills along the way So, if you need someone who knows their way around a phone call, email or chat and can close a deal with a smile, you've found the right person.

Social Customer Service
Customer Care
Customer Satisfaction
Customer Acquisition
Telemarketing
Cold Email
Cold Call
Warm Leads
Sales
Appointment Scheduling
Appointment Setting
Outbound Sales
Outbound Call
Customer Service
Customer Support
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