Hire the Best Administrative Assistants
in Italy

Hi! I'm Erica 👋 I help businesses stay organized, communicate with their clients and keep their daily tasks moving. I have experience in virtual assistance, community management, content creation, customer support and social media. I have worked with international teams, travelers and students across Europe and Latin America. I can help you with: • Calendar and schedule management • Customer and community support • Administrative and online tasks • Social media content and short-form video • Canva and CapCut content • Notion and Google Workspace • Basic website updates • Research, organization and day-to-day support I am organized, flexible and comfortable working independently. I also speak Italian (native), Spanish (C1) and English (B2). If you need someone reliable who can take care of tasks, solve problems and keep things organized, I'd be happy to help. 😊

I help small businesses, startups, and e-commerce brands build and grow their online presence through WordPress websites, SEO, social media management, and short-form video content. With over 5 years of experience, I build WordPress websites from scratch, create landing pages, optimize websites for search engines, and create engaging content that helps businesses grow online. I work independently, communicate clearly, and always focus on delivering reliable, high-quality results. What I can help with: WordPress & Elementor • Full WordPress website creation • Elementor website design • Landing page design • Website redesign • Website updates and maintenance • Responsive design • Homepage and service page improvements • Blog setup and publishing • Theme customization • Basic CSS and JavaScript SEO • On-page SEO optimization • Meta titles and descriptions • Image alt text optimization • Internal linking • Blog optimization • Basic keyword placement and page structure improvements • SEO plugin support based on your website setup Video Content & Social Media • YouTube Shorts editing • Instagram Reels editing • CapCut video editing • Canva graphics, posts, and carousels • Social media scheduling • LinkedIn, Instagram, Facebook, and Pinterest management Shopify • Product uploads and updates • Collection and page setup • Theme customization support • Store maintenance Marketing & Digital Support • CRM updates • Lead research • Google Workspace • HubSpot • Trello • Asana I enjoy working with long-term clients who need reliable support for their websites, content, and digital marketing. Whether you need a new WordPress website, ongoing website maintenance, SEO improvements, or engaging social media content, I'm here to help. Let's discuss how I can support your business.

Business Support Specialist | Administrative Assistant | CRM & Customer Support | Business Operations I help entrepreneurs, small businesses, and nonprofit organizations keep their business running smoothly by providing reliable administrative support, customer service, CRM management, invoicing, and business operations assistance. I have hands-on experience supporting the daily operations of both private companies and nonprofit organizations. My background combines administration, accounting support, customer service, employee administration, project coordination, and digital organization, allowing me to manage multiple responsibilities independently while maintaining accuracy and professionalism. What I can do for your business Administrative & Business Support Administrative assistance and back-office support Email and calendar management Document preparation and business documentation Data entry and database management Customer and supplier communication Contract preparation and management File organization and workflow optimization Accounting & Office Administration Invoicing and invoice processing Expense tracking and petty cash management Bank statement reconciliation First-note bookkeeping support Payment management Payroll review and employee administration Attendance and leave tracking Administrative support for financial documentation Customer Support & CRM Customer service via CRM and ticketing systems Managing customer requests and follow-up Customer onboarding and account updates CRM database maintenance Contract and customer record management Professional email communication I also worked in front-office and back-office customer service for an energy company, where I managed customer requests, service activations, and account updates using a CRM system while ensuring timely and accurate assistance. Project & Event Coordination As a volunteer coordinator supporting nonprofit organizations, I manage: Event planning and coordination Supplier quotations Meeting organization Project activities and timelines Collaboration between multiple organizations and stakeholders Administrative support for nonprofit initiatives Design & Digital Support Microsoft Excel, Word, and PowerPoint Canva presentations and promotional materials Adobe Photoshop PDF editing and document formatting Concept maps and educational materials Basic software testing and bug reporting Previous Experience Alongside my administrative career, I have several years of teaching experience in Computer Science (ECDL certification preparation), Mathematics, and Science. This strengthened my communication skills, problem-solving abilities, organization, and attention to detail—qualities that I bring to every client project. Why clients choose me ✔ Reliable and highly organized ✔ Detail-oriented and accurate ✔ Strong administrative and operational skills ✔ Professional communication with customers and suppliers ✔ Able to manage confidential information ✔ Fast learner and adaptable to new software ✔ Comfortable working independently and meeting deadlines I enjoy helping businesses reduce their administrative workload, improve internal organization, and provide excellent service to their customers. Whether you need ongoing administrative support, CRM management, customer service, invoicing assistance, project coordination, or day-to-day business operations support, I am ready to become a dependable member of your team. Let's discuss how I can help your business work more efficiently.

Do you need a reliable Administrative Assistant to keep your business organized and running efficiently? With over 18 years of experience in administrative support and a background in real estate, I help business owners save time by managing administrative tasks with accuracy, professionalism, and attention to detail. I have experience supporting executives, managing documentation, preparing reports, coordinating meetings, handling customer communications, and assisting with property management and real estate administration. I can help you with: ✔ Administrative & Virtual Assistance ✔ Property Management Support ✔ Email & Calendar Management ✔ Customer Support (Email, Chat & Phone) ✔ Data Entry & Database Management ✔ Document Preparation & File Organization ✔ Internet Research ✔ Report & Presentation Preparation ✔ Lease Agreement & Real Estate Documentation ✔ Property Listings Management ✔ PDF to Word / Excel Conversion ✔ Transcription Technical Skills • Microsoft Office (Excel, Word, PowerPoint, Outlook) • Google Workspace (Docs, Sheets, Drive, Gmail, Calendar) • Asana, Trello & Notion • Zoom, Google Meet & Microsoft Teams Why work with me? ✔ 18+ years of administrative experience ✔ Real estate and property management background ✔ Highly organized and detail-oriented ✔ Strong communication and customer service skills ✔ Excellent time management and prioritization ✔ Fast learner, adaptable, and proactive ✔ Able to work independently with minimal supervision ✔ Committed to accuracy, confidentiality, and high-quality work I take pride in building long-term professional relationships by providing reliable, organized, and efficient support. My goal is to help you save time, stay organized, and ensure your administrative processes run smoothly so you can focus on growing your business. I'd be happy to discuss your project and see how I can support your business. Feel free to send me a message!

Most founders, executives, and healthcare professionals aren't struggling because they lack ideas or expertise, they're struggling because everything is scattered. Emails pile up. Follow-ups get missed. Calendars become chaotic. Patient and administrative tasks compete for attention. Important tasks slip through the cracks. And suddenly, you’re busy all day… but nothing actually moves forward. That’s where I come in. I'm Linda, a Medical & Executive Virtual Assistant and Administrative Coordinator who helps busy professionals and healthcare teams regain control of their time, systems, and daily operations. I provide reliable support across administration, medical virtual assistance, research, email management, calendar coordination, data entry, CRM management, and operational support. As a HIPAA-trained Medical Virtual Assistant, I understand the importance of confidentiality, privacy, accuracy, and compliance when handling sensitive healthcare information. I support healthcare professionals with administrative and non-clinical tasks while maintaining a strong focus on HIPAA-compliant practices. WHAT I HELP YOU WITH ✔️ Medical Virtual Assistance – Administrative support for healthcare professionals, including scheduling, documentation support, patient communication, and non-clinical tasks ✔️ HIPAA-Compliant Administrative Support – Handling sensitive information with confidentiality, privacy, accuracy, and attention to HIPAA requirements ✔️ Email & Inbox Management – Inbox organization, prioritization, professional responses, follow-ups, and correspondence ✔️ Calendar Management & Scheduling – Appointment scheduling, calendar coordination, reminders, and conflict-free scheduling across time zones ✔️ Medical Billing Administrative Support – Charge entry support, claims-related administrative tasks, billing documentation, and follow-up on outstanding items ✔️ Administrative & Executive Support – Keeping daily operations organized so founders, executives, and healthcare professionals can focus on higher-value priorities ✔️ Project & Task Coordination – Managing workflows, deadlines, priorities, and follow-ups so nothing falls through the cracks ✔️ Online Research & Data Entry – Accurate, organized research and data management that supports better decision-making ✔️ Client & Patient Communication – Professional, timely, and confidential communication while maintaining a positive experience ✔️ File & Document Management – Organized digital files, document formatting, data organization, and professional documentation ✔️ Meeting Notes & Reporting – Clear summaries, action points, follow-ups, and organized reporting WHAT YOU CAN EXPECT → Less administrative overwhelm and more time to focus on your priorities → Organized systems and workflows that make daily operations easier → Reliable scheduling and follow-ups so important tasks don't get missed → Accurate and structured data management → Confidential and HIPAA-conscious handling of sensitive information → Clear communication and consistent administrative support → A proactive assistant who looks ahead instead of waiting to be told what to do TOOLS I USE Productivity & Communication: Google Workspace | Microsoft Office | Slack | Zoom | Google Meet Project & Task Management: ClickUp | Asana | Trello | Notion CRM & Data Management: Airtable | CRM Platforms | ATS Platforms Automation & Email Marketing: Zapier | MailerLite | Mailchimp | Brevo Healthcare Administration: Medical Billing & Claims Workflows | Scheduling Systems | HIPAA-Compliant Administrative Practices HOW I WORK I don't need micromanaging. Once I understand your priorities, processes, and expectations, I take ownership. I anticipate what needs to be done, keep track of the details, follow up proactively, and communicate clearly when something requires your attention. Whether I'm supporting a healthcare practice, founder, executive, or growing business, my goal is simple: Keep the important things organized, moving, and handled behind the scenes, so you can focus on what matters most. LET'S WORK TOGETHER If you're looking for a reliable, proactive, detail-oriented Medical & Executive Virtual Assistant, who can bring structure to your daily operations, I'm ready to support you. From medical administration and HIPAA-conscious support to executive assistance, scheduling, research, project coordination, and workflow management, I help you stay organized and operate more efficiently. Send me a message or invite me to your job Let's discuss how I can help you save time, stay organized, and keep your operations running smoothly.

Event organizer, music production, designer. Writer, copywriter, translator . Management ,customer care. Social media comunication.