Hire the Best Hospitality Specialists
in Italy

Hello! I'm a dedicated and adaptable freelancer currently based in Italy. Originally from abroad, I bring a global perspective and strong work ethic to every project I take on. I have professional experience in the travel industry, where I developed strong skills in customer service, communication, booking coordination, and problem-solving. I’m used to working with international clients, handling requests under pressure, and delivering high-quality service all of which I now bring into my freelance work. I specialize in providing remote support services, including: ✅ Customer service & email/chat support ✅ Travel assistance & itinerary coordination ✅ Data entry and online research ✅ Virtual assistance (admin tasks, scheduling, inbox management) ✅ English proofreading and content editing ✅ Social media support & posting I speak fluent English and have intermediate level Italian, am comfortable working across different time zones. I’m tech-savvy, quick to learn new tools, and always deliver on time. Whether you're a travel company, a business owner, or a busy professional, I can help streamline your workflow and support your clients with care and professionalism. 🕒 Available for short-term or long-term projects 🌍 Open to working with clients worldwide 💬 Clear and professional communication always guaranteed Let’s connect, I would love to support your business and help it run more smoothly!

Travel Planner, Personal & Executive Assistant, and Luxury Concierge with 14+ years of experience across private clients and international companies. Luxury Travel Planning — custom itineraries across Italy, Europe and worldwide. Honeymoons planned couple by couple, family trips, VIP luxury journeys, ski holidays, and adventure travel. Villas, yachts, private drivers, restaurant tables that don't officially exist, and full logistics across multiple countries. When something breaks mid-trip, I'm already fixing it before you've noticed it broke. Personal, Virtual & Executive Assistant Support — calendar management and priorities across time zones, travel coordination with real-time problem-solving, vendor negotiation and follow-ups that don't fall through the cracks. Social media management, inbox management, stakeholder communication, presentations, reports, online shopping, deliveries, appointment scheduling, and personal errands — the kind of support that means you stop thinking about the details. Wedding Planning, Corporate Retreats & Event Planning — I'm the founder of The Italian Chapter, a boutique agency designing destination weddings, corporate retreats and incentive programmes across Italy for international clients. 500+ projects delivered, for groups from 10 to 150 people. Venue sourcing, guest logistics, accommodation, on-site presence, built around your objectives, not a fixed package. Fast replies, updates you don't have to chase, problems solved before they reach you. If you want someone who takes full ownership and handles the unexpected without you finding out about it after the fact, message me.

My name is Elen Asatryan, I am from Armenia, but currently living in Italy. With a Bachelor’s degree in Linguistics and Intercultural Communication from the Linguistic University, I have developed strong language and communication skills. My background is in operations and quality management, and I apply that mindset to Shopify store design and optimization. I focus on clean layouts, clear structure, and making sure everything works smoothly from a real customer’s point of view. I can support you with: • Shopify store design and layout improvements • Theme customization and section adjustments • UI and visual consistency fixes • Store testing and quality checks • Theme edits using HTML, CSS, and Liquid • Overall store optimization and clarity I work carefully, test changes before and after, and pay close attention to details that affect usability and trust. My goal is to help you maintain a Shopify store that looks professional and works reliably. My expertise spans the following areas: Shopify Store Design Shopify Quality Assurance Theme Customization HTML & CSS Shopify Liquid Custom UI & UX Improvements QA Manual Testing Copywriting & Content Creation Virtual Assistance Event Management Marketing & Sales Strategy Problem Solving & Resolution Translation Services Tools & Technologies MS Office Discord Trello JIRA ChatGPT Canva Oracle Opera PMS Ericsoft Suite 5° I have attention to detail, strong communication skills, and problem-solving abilities. I’m a hardworking, dedicated professional, ready to help you achieve your project goals with efficiency and quality!

I am a communication specialist with a Master’s degree in Forensic Psychology from John Jay College of Criminal Justice in New York City. As a freelance writer, translator, and video content creator, I craft engaging narratives across diverse platforms. My experience spans consulting for International IDEA at the United Nations, where I developed impactful content to amplify democratic dialogue. My work, including the "Voices of Democracy" project streamed at President Biden's 2023 Summit for Democracy, reflects my dedication to social justice and human rights. With a strong background as a Communication and Marketing Manager, I bring robust organizational, administrative, problem-solving, and time-management skills to every project. Having lived and worked in New York for over a decade before returning to Italy, I combine bilingual fluency with a culturally attuned perspective to deliver effective, resonant content.

Perfect for short-term rental owners, boutique hotels, and property managers looking to outsource their revenue management. My expertise lies in maximizing revenue and occupancy through strategic pricing and OTA optimization across Airbnb, Booking.com, Vrbo, Expedia, Agoda, and Google Vacation Rentals. I combine market research, dynamic pricing, and distribution strategy to uncover new revenue opportunities while maintaining rate integrity and brand positioning. With a strong background in digital marketing and social media strategy, I bring not only data-driven precision but also creative thinking to every project, helping your property stand out, attract high-quality guests, and reach its full potential. - Specialised in dynamic pricing, data analysis and distribution on the main sales channels. - Knowledge of PMS, channel managers and advanced tools such as Pricelabs. - Complete project management, from initial strategy to monitoring results. Regular communication is crucial for me, so stay in touch! Why Choose Me: With a proven track record in managing online sales channels, executing effective marketing strategies, and optimizing revenue, I am confident in my ability to contribute to your project's success. My commitment to excellence and passion for digital marketing make me an ideal candidate for any role in this field.

Hi, I'm Annalisa. I help hotels, travel brands, tourism businesses and luxury hospitality companies attract more guests, increase visibility and grow revenue through strategic marketing, paid advertising and brand positioning. With over 8 years of experience in digital marketing, I've worked across hospitality, tourism, luxury experiences, consulting and international markets, managing more than $1M in advertising budgets and developing growth strategies that deliver measurable results. My approach combines creativity, data and business strategy. I don't just create marketing campaigns—I help businesses build a stronger brand, connect with the right audience and achieve sustainable growth. What I can help you with: ✔ Travel & Hospitality Marketing Strategy ✔ Hotel & Tourism Brand Positioning ✔ Meta Ads & Google Ads Management ✔ Lead Generation & Conversion Funnels ✔ Social Media & Content Strategy ✔ Influencer & Partnership Marketing ✔ Brand Identity & Marketing Consulting ✔ Customer Acquisition & Growth Planning Recent projects include hospitality brands, boutique hotels, luxury villas, consulting firms and international businesses looking to strengthen their online presence and generate more bookings, leads and revenue. Why clients work with me: • 100% Job Success on Upwork • 8+ years of hands-on marketing experience • Fluent in English, Italian and Spanish • Strategic thinker with an execution mindset • Strong communication and proactive collaboration Beyond consulting, I'm also a travel content creator with a community of 50,000+ followers, which gives me a unique understanding of destination marketing, tourism trends and audience engagement. If you're looking for a marketing partner who can combine strategy, performance and brand growth, I'd love to discuss your project. Let's build something remarkable together.