Hello, I'm Victory, a skilled and results-driven Virtual Assistant with over 4 years of hands-on experience in appointment setting, e-commerce virtual assistance, and customer support.
I specialize in supporting busy executives, entrepreneurs, and e-commerce businesses by handling day-to-day tasks efficiently and accurately, allowing you to focus on what matters most in your business.
I am passionate about providing exceptional service and pride myself on my attention to detail, professionalism, and client satisfaction.
I always aim to exceed expectations by streamlining processes, improving communication, and driving operational efficiency.
Projects & Achievements:
1. Managed Appointment Scheduling for a Corporate Firm: Organized and scheduled meetings and appointments for over 20 executives, improving meeting efficiency and reducing scheduling conflicts by 35%.
2. E-commerce Virtual Assistance for a Growing Shopify Store: Assisted with product listings, order fulfilment, and customer queries, helping the business scale its operations and achieve a 20% increase in sales over six months.
3. Customer Support for an Online Retailer: Provided outstanding phone and email support, achieving a 95% customer satisfaction rating and improving response times by 40%.
My Expertise Includes:
✅- Appointment Setting & Scheduling: Efficiently managing appointments, bookings and calendar coordination to ensure you stay organized and productive.
✅- Customer Support: Handling customer queries through phone, email, and live chat to ensure your customers feel heard and valued, contributing to better client retention and brand loyalty.
✅- E-commerce Virtual Assistance: Supporting your online store with order processing, inventory management, product listings, and customer inquiries, helping you run your business seamlessly.
✅- Data Entry & Management: Precise and timely data entry, ensuring accurate management of business information and operations.
✅- Administrative Support: Managing various admin tasks such as file organization, project coordination, inbox management, and more to keep operations smooth.
✅- Calendar Management: Organizing meetings, appointments, and events to optimize your time and keep you on schedule.
My Key Skills and Proficiencies:
- Customer Support: Phone, email, and chat support to enhance customer relationships.
- Appointment Scheduling: Streamlining booking processes and calendar management.
- Data Entry: Accurate and detailed input of important information.
- Project Coordination: Ensuring timely execution and monitoring of project tasks.
- E-commerce Assistance: Handling product listings, inventory, and orders.
- Administrative Support: Ensuring smooth daily operations through organization and time management.
- Why Choose Me?
- I am committed to providing the highest level of support for your business. Here’s what sets me apart:
- Proven Track Record: With over 4 years of experience, I have a strong understanding of e-commerce operations, customer service, and virtual assistance.
- 100% Client Satisfaction: I take pride in delivering top-quality work, ensuring that all tasks are completed accurately, on time, and to your satisfaction.
- Flexible and Reliable: I am adaptable, always ready to take on new challenges and capable of working in dynamic and fast-paced environments.
- Strong Communication Skills: I maintain clear, professional, and prompt communication, keeping you informed every step of the way.
- Time Management and Organizational Excellence: I am adept at managing multiple tasks simultaneously and ensuring that deadlines are met, even in high-pressure situations.
- Certifications:
- Certified E-commerce Virtual Assistant
- Certified Customer Service Professional
- Google Workspace Proficiency Tools I Use:
- Project Management: ClickUp, Asana, Monday.com, Trello. - Communication: Slack, Zoom, Google Workspace (Docs, Sheets, Gmail, Calendar).
- Appointment Scheduling: Calendly. - Customer Support: Zendesk, Fresh-desk, Tawk.to, and similar platforms.
- E-commerce Platforms: Shopify, WooCommerce, and other e-commerce tools.
- If you're looking for a reliable, detail-oriented, and experienced Virtual Assistant who can streamline your operations, enhance customer experiences, and manage your e-commerce tasks efficiently, I’m here to help. Let’s discuss how I can contribute to your business success. Hire me today, and let’s get started.
Email Management
Calendar Management
Data Entry
Project Management
Customer Support
Email Communication
Social Media Management
Email Campaign
Google Workspace
Microsoft Office
Administrative Support
Lead Management
CRM Software
Quality Control
Shopify
Jia M.
Rawalpindi, Pakistan
$15/hr
4.8
14 jobs
Hi! I am an accountant and bookkeeper with solid experience working with startups and small businesses.
I help business owners keep their finances in order understand their numbers and stay compliant. I combine traditional accounting with AI powered tools to make everything faster cleaner and more efficient. Whether it is cleaning up messy books or managing ongoing work I am here to make your life easier.
I also have experience as a reviewer and team lead which means I do not just process work I check it oversee it and make sure standards are met across the board. I know what good looks like and I catch what others miss. I have led teams managed workflows and trained new members which means I bring a structured and quality focused approach to everything I do.
When problems come up I do not wait for someone to tell me what to do. I investigate identify the root cause and come up with a practical fix. I am the kind of person who takes ownership and gets things resolved.
One thing about me is that I pick things up quickly. If you have a system or tool I have not used before I dive in figure it out and get going without a fuss.
What I can help with:
Full set of accounts monthly quarterly or yearly
Clean up catch up and ongoing bookkeeping
Accounts payable and receivable and bank reconciliation
Merchant control reconciliations (POS reconciliation)
Financial reports including P&L balance sheet and cash flow
Tax filing support and general compliance
Payroll support
AI assisted bookkeeping workflows for faster and cleaner output
Market Research
Product Research
Bookkeeping
Accounting
QuickBooks Online
Xero
Light Bookkeeping
Administrative Support
Finance & Accounting
Bank Reconciliation
Journal Entries
Account Reconciliation
Cross Functional Team Leadership
Quality Control
Invoicing
Merchant Account Setup
Accounts Payable Management
Vishakha A.
Yavatmal, India
$13/hr
5.0
18 jobs
11+ years of experience in Zoho Books implementation, QuickBooks migration, e-commerce accounting, multi-currency reconciliations, AR/AP automation, and UAE and
Oman VAT compliance. Zoho Authorized Partner with expertise in Zoho Books, Zoho Inventory, QuickBooks, Stripe, PayPal, Wise, and Payoneer.
Zoho Books
QuickBooks Online
Microsoft Excel
Accounting
Inventory Management
Accounts Receivable Management
Accounts Payable Management
Ecommerce
Lightspeed Retail
Malik I.
Rawalpindi, Pakistan
$8/hr
5.0
3 jobs
I keep freight moving and paperwork off your plate. As a truck dispatcher and logistics coordinator, I handle load booking, rate negotiation,
broker communication, TMS/ELD support, and carrier lead generation for owner-operators, small fleets, and logistics teams.
Whether you need a load booked today, your TMS and logs kept current, or a pipeline of new carrier and shipper leads, here's what I bring
to the table:
🚛 DISPATCH & LOAD BOOKING
Load boards: DAT, Truckstop, 123Loadboard, TruckerPath
Equipment: Dry Van, Reefer, Flatbed, Step Deck, Power Only, Box Truck
Rate negotiation and RPM optimization with factoring-approved brokers
Rate confirmations, BOLs, and coordination of detention, layover, and lumper fees
Factoring coordination and invoice submission follow-up
📊 TMS & FLEET SUPPORT
Load entry, status updates, and dispatch reporting
Working familiarity with Samsara and ELD/HOS log monitoring
DVIR and maintenance-tracking support
CRM and spreadsheet-based reporting (Excel / Google Sheets)
📞 LEAD GENERATION & COLD CALLING
B2B outreach to carriers, brokers, and shippers
Cold calling, follow-up calls, and appointment setting
Prospect research and contact/email list building
CRM management and pipeline organization
🔎 DOCUMENTATION & ADMIN SUPPORT
Carrier onboarding paperwork
FMCSA-related administrative support (permits, UCR, renewals)
General trucking admin: invoicing, data entry, record-keeping
I run my own small dispatch operation, Smart Load Dispatch, so I understand this business from both sides the truck and the desk.
If you need someone who can wear more than one hat without dropping any of them, send me a message and let's talk about what you need covered.
Operations Management Software
Cold Calling
Logistics Management
Phone Support
Virtual Assistance
Transportation & Warehousing
Supply Chain & Logistics
Customer Support
Administrative Support
Data Entry
Price & Quote Negotiation
EMR Data Entry
CRM Software
B2B Lead Generation
Fleet Management
Freight Forwarding
Internet Truckstop ITS Dispatch
Dispatch & Tracking Solutions LETS
Truck
Efreightsolutions TMS
Amandeep S.
Sanghol, India
$10/hr
4.8
40 jobs
Need a reliable logistics professional who can keep your trucks moving, loads covered, drivers supported, and operations organized?
I bring 10+ years of hands-on experience in US trucking and logistics, supporting carriers, drivers, brokers, and fleet operations. I specialize in truck dispatching, load booking, carrier communication, track & trace, ELD/HOS support, fleet technology, and day-to-day logistics coordination.
I don’t just book loads—I take ownership of the entire process and make sure everything stays on track from pickup to delivery.
🚚 What I can handle for your operation
• Truck Dispatching – Dry Van, Reefer, Flatbed & other equipment
• Load Booking & Negotiation – DAT, Truckstop, 123Loadboard
• Carrier & Broker Communication – Calls, emails & rate confirmations
• Track & Trace – Real-time shipment monitoring, ETA updates & issue resolution
• ELD/HOS Support – Installation, troubleshooting & driver assistance
• Fleet Management Support – IoT trackers, temperature sensors & dash cameras
• TMS Management – AscendTMS, ITS Dispatch & shipment updates
• Driver Support – Daily communication, check calls & problem-solving
• Compliance Support – Helping ensure drivers and carriers follow operational requirements
• Customer & Operations Support – Phone, email, chat & CRM management
💻 Systems & Tools
DAT • Truckstop • 123Loadboard • AscendTMS • ITS Dispatch • ELD Platforms • Fleet Management Systems • Bitrix24 • ClickUp • Trello • Drift • Google Workspace • Slack
⭐ Why clients work with me
10+ years of US logistics experience
Strong understanding of trucking operations
Fast and professional communication
Proactive follow-up and problem-solving
Comfortable working independently with minimal supervision
Experienced with US business hours and remote operations
Whether you need someone to dispatch trucks, book and negotiate loads, track shipments, support drivers, manage ELD issues, or keep your daily operations organized, I can step in and become an extension of your team.
If you're looking for a dispatcher who understands the operation—not just the software—let's talk.
Available for long-term projects and ongoing US-based operations.
Customer Service
Online Chat Support
Communication Etiquette
Administrative Support
Email Support
Startup Company
Internet Truckstop ITS Dispatch
Customer Support
Transportation & Warehousing
Project Management
Logistics Management
Dispatch & Tracking Solutions LETS
Amazon EC2
Amazon S3
Amazon Web Services
Ali R.
Bahawalpur, Pakistan
$12/hr
4.9
157 jobs
★★★★★ Unlock Financial Clarity ★★★★★
I am a Certified Bookkeeper and Chartered Accountant with 7+ years of experience providing professional accounting, bookkeeping, and financial management services to small businesses, startups, and individuals. I specialize in accurate and efficient financial reporting, clean-up projects, and ongoing monthly bookkeeping to ensure your business stays compliant and financially organized.
🔹 Accounting & Bookkeeping Software Expertise
★QuickBooks Online (ProAdvisor Certified)
★QuickBooks Desktop, Advanced, Essential & Self-Employed
★Jonas Premier
★Wave
★SAP B1
★NetSuite
★AppFolio
★Yardi
★Xero
🔹 Core Accounting & Finance Services
★Full-Cycle Bookkeeping & Account Reconciliation
★Financial Statements: Profit & Loss, Balance Sheet, Cash Flow
★Accounts Payable (A/P) & Accounts Receivable (A/R) Management
★Journal Entries & General Ledger Review
★Payroll Processing & Payroll Journal Entries
★Budgeting, Forecasting & Financial Analysis
★Clean-Up of Backlogged Books & Catch-Up Services
★Chart of Accounts Setup & Optimization
★Inventory Management & Cost Accounting
★Consolidated Financial Reporting
★Compliance with Tax Standards & Financial Best Practices
★Bank & Credit Card Reconciliation
★Monthly/Year-End Closings
Whether you're just getting started or need help fixing messy books, I can bring clarity to your financials, ensure compliance, and deliver actionable insights through accurate reports.
Let's schedule a quick meeting and make those numbers shine together! 🌟
Thank you!
Ali Raza
Accounts Receivable
Intuit QuickBooks
Accounting
Balance Sheet
Chart of Accounts
Bank Reconciliation
Xero
Bookkeeping
Light Bookkeeping
Accounts Payable Management
Bill.com
Financial Report
NetSuite Administration
JOnAS
Buildertrend
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