Hire the Best Supernal Scout Specialists

• With 13+ years work experience in a multi-national company engaging in biotechnology and healthcare equipment manufacturing • Graduate of Engineering with practiced Engineering Documentation skills • Supervisory experience in Order Processing System ▪︎ Proven experience in customer service, handling inquiries, concerns, and client support efficiently, Handling Requests for Quotations RFQ's & Preparing Price Quotes, Inside Sales & Quote Coordinator • Topnotch experience in Inventory Control Management • Well-rounded in premium management softwares such as MS Navision, MES Hydra, MS Business Central, etc ▪︎ Bill of Materials (BOM) Controller ▪︎ Executive Assistant to the CEO, managing emails, calendar, meeting, Following up on key projects and ensuring deadlines are met.

PROFILE Well organized, creative, and proven marketing professional. Experience working with and across sales teams and well as external clients and agencies on creative, editorial, strategic, and tactical levels. Significant negotiation experience. Track record of delivering unique and effective content. Impressive history of planning and executing marketing campaigns. PROFFESIONAL SUMMARY Versatile and results-oriented professional with experience in real estate acquisitions, sales management, travel consulting, and home warranty services. Proven expertise in property evaluation, negotiation, sales strategy, highvolume customer support, and lead conversion. Adept at building strong client relationships, coordinating crossfunctional teams, and managing complex pipelines from initial contact to closing. Skilled in CRM platforms, Sabre, Amadeus, GDS systems, Zendesk, and other industry tools. Recognized for delivering consistent results, mentoring

I’m Asad, an operations, admin, and technical support specialist with experience in dispatching, appointment setting, scheduling, and customer communication. I help service-based businesses stay organized, manage daily workflow, and keep jobs moving smoothly. I have supported home service companies and other operations by coordinating appointments, updating clients, managing calendars, and handling tasks with accuracy and professionalism. I’m reliable, quick to adapt, and focused on clear communication, efficiency, and excellent support. If you need someone who can help your business run more smoothly and stay on top of the details, I’m ready to help.

I’m Joseph, a customer-focused professional with experience in administrative support, customer service, healthcare administration, and remote appointment setting for international clients. I specialize in delivering seamless customer experiences through CRM-based communication across phone, email, and live chat. My experience includes managing patient records with accuracy, handling high-volume outbound calls for qualified leads, and supporting financial customer service and dispute resolution in fast-paced banking environments. Across BPO, healthcare, and sales support roles, I’ve developed strong adaptability, attention to detail, and the ability to perform consistently under pressure with minimal supervision. I transitioned to remote work to eliminate long daily commutes and focus on improving productivity, efficiency, and the quality of my output. I’m now seeking a remote role where I can bring reliability, strong communication, and a results-driven approach to a growing team.

⭐️ Reliable support for founders who don’t want to babysit I help e-commerce brands manage customer support efficiently while keeping operations organized behind the scenes. From handling high-volume inboxes to resolving order issues and preventing chargebacks, I focus on creating a smooth customer experience without requiring constant oversight. I have hands-on experience supporting growing Shopify brands using tools like Zendesk, Gorgias, Re:amaze, Front, and Shopify. I manage email and chat support, coordinate with fulfillment partners, resolve shipping and account-related concerns, and help maintain organized support workflows during busy periods. Beyond daily customer support, I also support workflow organization through macros, tagging systems, routing rules, and basic automations inside Gorgias and Re:amaze to help reduce repetitive tasks and improve response efficiency. I’m especially comfortable working in fast-paced e-commerce environments where strong communication, problem-solving, and operational support directly impact customer satisfaction and brand reputation. ⭐️ What I Can Help With Customer Experience Management • Email, chat, and ticket support via Gorgias, Re:amaze, and Front • Managing high-volume support inboxes efficiently and accurately • De-escalating frustrated customers and resolving issues professionally • Handling refunds, replacements, cancellations, and order modifications • Supporting ecommerce workflow optimization through macros, tagging systems, routing rules, and basic automation setup in Zendesk, Gorgias and Re:amaze Ecommerce Operations Support • Shopify order management and troubleshooting • Address updates, order edits, and customer account assistance • Coordination with suppliers, fulfillment partners, and internal teams • Monitoring operational issues such as shipping delays, tracking problems, and delivery concerns Fulfillment & Logistics Support • Working with fulfillment partners like ShipBob • Investigating shipment delays, lost packages, and tracking issues • Communicating with logistics teams to resolve delivery-related concerns efficiently Subscription Support • Managing customer subscriptions through Recharge, Seal, and similar platforms • Updating billing details, skipping orders, processing cancellations, and resolving subscription-related concerns • Familiar with subscription retention workflows and cancellation handling Account Health & Risk Management • Chargeback monitoring and dispute response preparation • Refund decision handling with customer experience and business impact in mind • Customer retention and issue resolution to help reduce disputes and escalations ⸻ ⭐️ Tools & Platforms Zohodesk Salesforce Shopify Gorgias Re:amaze Front Helpscout ShipBob Recharge Seal / subscription platforms Google Workspace Slack Seal Discord Shipstation zendesk Asana Rise.ai

Is your sales pipeline suffering from the "feast or famine" cycle? 🏆 Sales Development Representative (SDR) & Outbound Expert ⭐ Specializing in B2B Prospecting, High-Volume Cold Calling & Omni-Channel Systems Hi, I’m Muhammad Zaid. Let’s face a hard truth: a sales pipeline built on "hope" and single-channel email blasts is a pipeline that is going to dry up. If you want predictable revenue, you need a predictable, math-driven outbound system. I operate as your Full-Cycle Outbound Sales Engine. I bridge the gap between scraping raw, cold data and putting a highly qualified, budget-approved decision-maker directly onto your calendar. By combining forensic Lead Generation with aggressive Cold Calling and synchronized Omni-Channel Outreach, I bypass gatekeepers, handle objections seamlessly, and deliver meetings that actually convert. Whether you are a SaaS startup, a marketing agency, or a high-ticket B2B consultancy, I engineer the outreach systems that fill your closers' calendars. 🚀 MY CORE OUTREACH COMPETENCIES: 1️⃣ Omni-Channel Outreach Campaigns (The Multiplier) -Executing the "Surround Sound" strategy: Synchronizing cold calls with personalized cold emails and LinkedIn connections to surround the prospect and maximize reply rates. -Setting up automated CRM drip sequences (GoHighLevel/HubSpot) to nurture warm leads who aren't ready to buy today, ensuring zero lead leakage. 2️⃣ High-Volume B2B Cold Calling (The Spearhead) -Executing 100–150+ outbound dials daily using predictive dialers (Mojo, Kixie, Aircall). -Utilizing psychological pattern interrupts to bypass receptionists and command the attention of C-level executives. -Turning standard brush-offs ("Send an email," "We have no budget") into engaging, value-driven discovery conversations. 3️⃣ Forensic Lead Generation (The Fuel) and building high-intent lists of decision-makers matching your exact Ideal Customer - Strictly verifying all corporate emails and appending direct mobile dials to guarantee a <1% bounce rate. 4️⃣ Stringent Appointment Setting (The Result) -Filtering out tire-kickers by strictly qualifying prospects using the BANT framework (Budget, Authority, Need, Timeline). -Booking meetings directly into your calendar (Calendly) with detailed CRM briefing notes for a seamless handoff. Ready to stop waiting for inbound leads and start hunting? Click "Invite to Job" to discuss your revenue targets! #Experienced Cold Caller #B2B Cold Caller #Remote Appointment Setting #Dynamic Business Development Representative #Native English Cold Caller #Appointment Setter #Experienced Cold Caller for Warm Lead Generation #Experienced Appointment Setter for Real Estate Cold Calling #Telemarketing Customer Acquisition Outreach #Call Center Agent #Cold Call Leads Book Meeting #B2B SaaS Cold Caller #Outbound Call Specialist #B2B Research Caller #B2B Appointment Setter #Virtual Assistant #Expert SDR #Omni Channel Outreach #Cold Calling Specialist #Real Estate Cold Caller #Telemarketing Specialist #Cold Calling With Sales Navigator #Cold Calling Appointment Setter #Appointment Booker #Cold Calling Expert #Appointment Setting #Telemarketing #Real Estate Cold Calling #Prospecting Call Specialist #Outbound Caller #Lead Gen VA