Remote Operations, Sales & Customer Experience Leader with 5+ years of experience across visa processing, travel
operations, inbound sales, and customer support. Generated £50,000+ per month in inbound sales and led
high-performing sales teams of up to 6 agents contributing to £240k+ in monthly revenue. Experienced in leading
visa operations teams of 15+ agents in compliance-driven environments, with strong hands-on knowledge of Saudi visa
processing, GDS systems (Amadeus/Sabre), CRM platforms, and workflow automation.
Real Estate
Data Entry
Translation
Virtual Assistance
Travel Planning
Customer Care
Sales
Real Estate Cold Calling
CRM Software
Microsoft Dynamics 365
Amadeus CRS
Sabre
Salesforce
Muhammad Zaid K.
Budapest, Hungary
$16/hr
5.0
6 jobs
𝐍𝐨 𝐂𝐨𝐦𝐦𝐢𝐬𝐬𝐢𝐨𝐧 𝐁𝐚𝐬𝐞𝐝 𝐉𝐨𝐛𝐬! 𝐒𝐨𝐫𝐫𝐲.
Is your sales pipeline suffering from the "feast or famine" cycle?
🏆 Sales Development Representative (SDR) & Outbound Expert
⭐ Specializing in B2B Prospecting, High-Volume Cold Calling & Omni-Channel Systems
Hi, I’m Muhammad Zaid. Let’s face a hard truth: a sales pipeline built on "hope" and single-channel email blasts is a pipeline that is going to dry up. If you want predictable revenue, you need a predictable, math-driven outbound system.
I operate as your Full-Cycle Outbound Sales Engine. I bridge the gap between scraping raw, cold data and putting a highly qualified, budget-approved decision-maker directly onto your calendar. By combining forensic Lead Generation with aggressive Cold Calling and synchronized Omni-Channel Outreach, I bypass gatekeepers, handle objections seamlessly, and deliver meetings that actually convert.
Whether you are a SaaS startup, a marketing agency, or a high-ticket B2B consultancy, I engineer the outreach systems that fill your closers' calendars.
🚀 MY CORE OUTREACH COMPETENCIES:
1️⃣ Omni-Channel Outreach Campaigns (The Multiplier)
-Executing the "Surround Sound" strategy: Synchronizing cold calls with personalized cold emails and LinkedIn connections to surround the prospect and maximize reply rates.
-Setting up automated CRM drip sequences (GoHighLevel/HubSpot) to nurture warm leads who aren't ready to buy today, ensuring zero lead leakage.
2️⃣ High-Volume B2B Cold Calling (The Spearhead)
-Executing 100–150+ outbound dials daily using predictive dialers (Mojo, Kixie, Aircall).
-Utilizing psychological pattern interrupts to bypass receptionists and command the attention of C-level executives.
-Turning standard brush-offs ("Send an email," "We have no budget") into engaging, value-driven discovery conversations.
3️⃣ Forensic Lead Generation (The Fuel)
and building high-intent lists of decision-makers matching your exact Ideal Customer -
Strictly verifying all corporate emails and appending direct mobile dials to guarantee a <1% bounce rate.
4️⃣ Stringent Appointment Setting (The Result)
-Filtering out tire-kickers by strictly qualifying prospects using the BANT framework (Budget, Authority, Need, Timeline).
-Booking meetings directly into your calendar (Calendly) with detailed CRM briefing notes for a seamless handoff.
Ready to stop waiting for inbound leads and start hunting? Click "Invite to Job" to discuss your revenue targets!
#Experienced Cold Caller #B2B Cold Caller #Remote Appointment Setting #Dynamic Business Development Representative #Native English Cold Caller #Appointment Setter #Experienced Cold Caller for Warm Lead Generation #Experienced Appointment Setter for Real Estate Cold Calling #Telemarketing Customer Acquisition Outreach #Call Center Agent #Cold Call Leads Book Meeting #B2B SaaS Cold Caller #Outbound Call Specialist #B2B Research Caller #B2B Appointment Setter #Virtual Assistant #Expert SDR #Omni Channel Outreach #Cold Calling Specialist #Real Estate Cold Caller #Telemarketing Specialist #Cold Calling With Sales Navigator #Cold Calling Appointment Setter #Appointment Booker #Cold Calling Expert #Appointment Setting #Telemarketing #Real Estate Cold Calling #Prospecting Call Specialist #Outbound Caller #Lead Gen VA
Lead Generation
Cold Calling
Appointment Setting
B2B Lead Generation
Omnichannel Marketing
Outbound Sales
Telemarketing
Sales Development
Cold Email
LinkedIn Sales Navigator
CRM Software
Inside Sales
List Building
Lead Qualification
Business Development
Outreach Strategy
Sales & Marketing
Market Research
Virtual Assistance
Appointment Scheduling
Christel Jean Konan Y.
Les Ponts-de-Martel, Switzerland
$10/hr
5.0
3 jobs
As an ambitious and hard-working individual, I am often recognized for my commitment and ability by highly respected companies. I handle multiple tasks on a daily basis competently, working well under the pressure. Frequent acknowledgment of my contribution from senior management illustrates my potential value to your company.
Sales
Telemarketing
Cold Call
Outbound Sales
Mystery Shopping
Joel Ferdinand M.
Olongapo, Philippines
$18/hr
4.7
723 jobs
Need highly qualified candidates—fast? I’m a Lead Technical Sourcer specializing in VC-backed startups, helping companies and recruiting agencies find top-tier technical and non-technical talent across the U.S.
With a proven track record supporting high-growth SaaS, fintech, and AI companies, I combine data-driven sourcing strategies with deep industry insight to help my clients scale efficiently. Whether you’re a recruiter, hiring agency, or startup founder, I deliver results that move hiring pipelines forward.
✅ What I Do Best
🎯 Precision Sourcing – Expert in advanced Boolean search, X-ray sourcing, and deep web techniques to uncover hard-to-find candidates.
💻 Industry Expertise – SaaS, Tech, Startups, VC-backed companies, Banking, Insurance, MSP, Accounting, Robotics, and more.
⚙️ ATS & Tools Mastery – Skilled in Gem, Loxo, Teamable, Bullhorn, Hiretual (HireEZ), SalesQL, and ContactOut for verified data and candidate enrichment.
📈 Lead Generation – Build targeted client and candidate lists for outbound recruiting and business development campaigns.
💼 Who I’ve Worked With
Recruiting Firms: Recruitcloud, The Sourcery, Continuity Partners, Recruitgyan (Lead Sourcer).
High-Growth & VC-Backed Companies: Robinhood, GrowthPlug, Rescale, and other fast-scaling startups in the SaaS and tech ecosystem.
💡 Why Work With Me
I don’t just find candidates—I find the right candidates that align with your technical requirements, culture, and growth goals. My approach combines strategic sourcing, market mapping, and personalized outreach, ensuring quality and speed in every search.
If you’re scaling your VC-backed startup or building a high-performing technical team, let’s collaborate. I can help you fill roles faster with precision and confidence.
Let’s supercharge your hiring pipeline — send me a message, and let’s discuss how I can support your recruiting goals.
Recruiting
Candidate Sourcing
Startup Company
Staff Recruitment & Management
LinkedIn Recruiting
IT Recruiting
Tech & IT
Boolean Search
Prospect List
Email Sourcing
LinkedIn
Sourcing
IT Sourcing
Applicant Tracking Systems
Lead Generation
Dianne P.
Pasay, Philippines
$15/hr
4.3
52 jobs
With 5 years of recruitment experience specializing in both technical (HVAC, mechanical) and non-technical roles—including C-level placements—I’ve consistently delivered measurable results:
🏅 Placement rate: 70–90%
🏅 Candidate pipeline: 3–5 interviews per week
🏅 Client submissions: 60–80% weekly
🏅 Job placements: 80–90% filled within 1–2 weeks
_________________________________
“Talents and skills can take you to the top—but how long can you stay there?”
That’s the principle I live by. No matter how high you climb, staying grounded is the key:
Top Recruiter – stay grounded.
Top Employee – stay grounded.
Salary increase – stay grounded.
5–10 years in a company – stay the most grounded.
I believe behavior is the backbone of any company’s success. Skills open doors, but professionalism, integrity, and attitude determine how far we go together.
With 5 years of recruitment experience, I specialize in both technical (HVAC, mechanical) and non-technical roles, including C-level placements. My track record speaks for itself:
✔ Placement rate: 70–90%
✔ Candidate pipeline: 3–5 interviews per week
✔ Client submissions: 60–80% weekly
✔ Job placements: 80–90% filled within 1–2 weeks
Beyond recruiting, I bring a blend of administrative, sourcing, and recruitment skills that make me effective in every stage of the hiring cycle:
Recruitment: End-to-end hiring, job postings, resume screening, interview scheduling, salary negotiation, onboarding.
Sourcing: Building candidate pipelines through Boolean searches, LinkedIn Recruiter, job boards, referrals, and ATS management.
Administration: Calendar management, reports, database upkeep, deadline tracking, and supporting executives with daily operational needs.
Team Support: Managing multiple tasks, keeping communication smooth, and ensuring deadlines are met without compromising quality.
To further strengthen efficiency, I am Lean Six Sigma Yellow Belt and Green Belt certified—giving me the ability to improve recruitment workflows, reduce inefficiencies, and streamline processes to deliver faster, higher-quality results.
I don’t just fill roles, I connect the right people with the right opportunities, while ensuring processes are smooth and results are measurable.
Grounded. Strategic. Results-driven. Process-focused. That’s how I recruit.
Data Entry
Cold Calling
Lead Generation
Telemarketing
Sales & Marketing
Office Administration
Customer Experience
Recruiterbox
Email Support
Social Media Website
Social Media Design
Daniyal S.
Lahore, Pakistan
$8/hr
5.0
4 jobs
🚚💬 If your business depends on moving goods, dispatching crews, managing bookings, and responding to customers — I make all of it run smoothly from one control center.
I specialize in operations management, logistics coordination, and email & chat customer support for businesses that need speed, accuracy, and accountability across both service delivery and customer communication.
Whether you run a freight company, delivery service, e-commerce brand, or an on-call home service business (TV mounting, installations, field services), I handle the full operational flow — from booking and dispatch to customer updates and issue resolution.
📦🚛 Logistics, Dispatch & Supply Chain Operations
I operate as your real-time logistics command desk, ensuring every job, load, and delivery is tracked and completed.
Services include:
- Load dispatching & driver assignment
- Freight booking, routing & shipment tracking
- Order fulfillment & delivery coordination
- Job, inventory & status reporting
- Carrier, vendor & customer communication
- Claims, delays, reschedules & issue handling
- CRM & spreadsheet-based operations tracking
🛠️🏠 On-Call Home Service & Field Dispatch
- Customer booking & appointment scheduling
- Technician dispatch & route planning
- Job confirmations & real-time updates
- Payment & service completion tracking
-Reschedules, complaints & follow-ups
- 📺 TV mounting
- 🔌 Appliance installation
- 🏠 Smart home setup
- 🪑 Furniture assembly
🔧 Repair & maintenance services
- 📩💬 Email & Live Chat Customer Support
I also manage your front-line communication, ensuring customers are supported while operations continue smoothly.
Support services include:
- Email & live chat handling
- Ticket & help desk management
- Order, delivery & booking inquiries
- Refunds, replacements & billing support
- Complaint resolution & retention
- Follow-ups & escalations
- Your customers stay informed, calm, and confident in your business.
⭐ Why Clients Hire Me
✔ Jobs get dispatched correctly
✔ Drivers & technicians know where to go
✔ Customers get fast, clear responses
✔ Issues are resolved before they become problems
✔ Your business runs without chaos
You get one professional who controls operations and customer experience at the same time.
🧩 Tools & Systems
- CRM & booking platforms
- Dispatch boards & shared calendars
- Google Sheets / Excel trackers
- Help desks (Zendesk, Gorgias, Freshdesk, etc.)
- Email inboxes & live chat systems
🎯 Who I Work With
- Freight & trucking companies
- Delivery & courier services
- E-commerce & fulfillment businesses
- Home service companies (TV mounting, installs, repairs.
Any company that relies on dispatch, scheduling, and customer communication
Keywords
Customer Service Specialist, Technical Support Agent, Help Desk Support, Email Support, Chat Support, Ticket Management, Zendesk Expert, Gorgias Support, HubSpot CRM, Customer Success Manager, E-commerce Support, SaaS Support, Remote Customer Support, Virtual Assistant Customer Service, Upwork Customer Support
Customer Support
Customer Service
Email Support
Sales Development
Customer Care
Online Chat Support
Technical Support
Virtual Assistance
Gorgias
Data Entry
Zendesk
Dispatch & Tracking Solutions LETS
Freight Forwarding
Grand Central Dispatch
HVAC System Design
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Emerald Tiger
“Upwork is the best platform to hire skilled professionals when we're not looking for a full-time employee. All the companies in our portfolio use Upwork to find talent across a wide range of fields.”
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David Merry
Kinetic Investments
“Our very specific requirements can be a challenge—With Upwork, we’re able to access a bigger community to ensure the success of our projects.”
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Katja Krohn
Summa Linguae
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