Hire the Best Supernal Scout Specialists

Top-Rated Customer Support | Virtual Assistant | Recruiter | Lead Generation I help businesses save time, improve customer satisfaction, and find the right people to grow their teams. I have over 3 years of experience in customer service and virtual assistance, working with clients in fast-paced environments. My background includes recruiting drivers for U.S. transportation companies, providing exceptional customer support for one of the largest Telco in the U.S., and conducting cold calling and telemarketing campaigns. Here's what I can help you with: Virtual Assistance & Administrative Support Recruitment & Candidate Screening Customer Service (Phone, Email & Chat) Cold Calling & Telemarketing Lead Generation & Appointment Setting CRM Management (HighLevel, Salesforce & Zoho) Data Entry & Internet Research Calendar & Email Management I pride myself on being dependable, detail-oriented, and easy to work with. Whether it's managing daily administrative tasks, communicating with customers, recruiting qualified candidates, or generating leads, I focus on delivering quality work while meeting deadlines. I adapt quickly to new systems and processes, communicate clearly, and always strive to exceed expectations. If you're looking for a reliable Virtual Assistant who can hit the ground running and become a valuable part of your team, I'd love to discuss how I can help your business succeed.

7 years as a Senior Level Customer retention and support specialist awarded through years of excellent work. Dedicated customer service representative in the BPO industry. Consistently achieved high customer satisfaction rankings. I'm a skilled and meticulous customer retention specialist with an exceptional record of strong customer service team. I was trained at a large contact center in Pakistan. I can handle a wide variety of product telephone and chat inquiries with top-notch courtesy and professionalism. I am an outstanding multitasker who thrives in a fast-paced high-pressure work environment. I am curious and am constantly learning. I spend 30 minutes a day on my learning. I know how to maintain solid customer relations by handling questions and concerns with conscientiousness. I offer an optimal blend of efficiency, precision, and top-notch service quality. My enthusiasm and passion infuse every task I undertake. Count on me for swift response times and unwavering commitment to confidentiality. I am knowledgeable in the use of the following CRM and Software: ✅ Go High Level ✅ Zendesk ✅ Qorox ✅ Sticky.io ✅ Intercom ✅FreshDesk ✅Hubspot ✅ Xencall Dial ✅ Active Campaign ✅ Vici Dialer ✅Zoiper ✅CRM ✅ Microsoft Office Suite, ✅ Google Docs and Google Sheet ✅ HelpScout ✅ Zoho CRM ✅ Reamaze ✔️Project Management Trello - Slack - Google Meet Proficient in multiple languages (German, Dutch, Swedish, Italian, French, Norwegian, and Greek), I leverage translation tools such as Google Translate and DeepL Translator.

Hi, I’m Kristy—a results-driven Sales and Customer Support Manager with 15+ years of experience helping businesses increase revenue, streamline operations, and build high-performing teams. I don’t just handle support—I turn inquiries into paying customers while keeping operations organized behind the scenes. I’ve worked with well-known companies and service-based businesses, including AT&T, Orange Party Bus, and Moving You LLC, where I handled sales, customer support, and team management. I’ve successfully led teams of 8–12 agents, trained staff, and implemented strategies that increased bookings and overall revenue. With a strong background in travel sales and reservations, I maximize every customer interaction through upselling and cross-selling—while also ensuring smooth administrative operations. Here’s how I can help your business: • Sales & Lead Generation – converting leads into paying clients • Customer Support – email, chat, and phone with a focus on retention • Travel Booking & Reservations – upselling, cross-selling, maximizing revenue • Administrative Support – email management, data entry, scheduling, CRM updates, reports • Team Management – training, coaching, and improving performance • Virtual Assistance – day-to-day operations and business support Key Achievements: • Increased sales by **75% through upselling and conversion strategies** • Managed and trained a team of **10+ agents** • Handled high-volume bookings and customer inquiries daily I’m experienced with CRM systems, booking platforms, and Google Workspace, and I work seamlessly with international clients and time zones. If you’re looking for someone who can increase sales, manage teams, and keep your operations running smoothly—I’m ready to help. Let’s grow your business.

Are you looking for someone who can do more than just find suppliers or send emails? I help businesses expand into international markets, connect with qualified buyers, and build reliable supply chains that drive long-term growth. With years of experience in international trade and business development, I specialize in helping manufacturers, importers, wholesalers, and e-commerce businesses grow through strategic sourcing, lead generation, and export sales. What I Can Do for You ✔ International Product Sourcing (China & Asia) ✔ Supplier Verification & Factory Communication ✔ B2B Lead Generation & Buyer Research ✔ Import & Export Coordination ✔ Business Development & Sales Strategy ✔ LinkedIn Prospecting & Outreach ✔ Email Marketing Campaigns & Follow-ups ✔ Market Research & Competitor Analysis ✔ RFQ & Quotation Management ✔ Price Negotiation with Suppliers ✔ Order Management & Production Follow-up ✔ Trade Show & Buyer Research ✔ CRM Management (HubSpot, Zoho, Excel) ✔ Virtual Executive Assistance Industries I've Worked With Apparel & Garments Consumer Products Claw & Arcade Machines Wine & Beverage Food Products Beauty & Personal Care Adult Products Electric Vehicle Accessories Promotional Products OEM & Private Label Manufacturing Why Clients Hire Me: I understand both the supplier side and the buyer side of international trade. My goal isn't simply to complete tasks—it's to help clients increase sales, reduce sourcing risks, and build profitable business relationships. I am highly organized, proactive, detail-oriented, and comfortable working independently. Whether you need a one-time sourcing project or long-term business development support, I can become a valuable extension of your team. My Commitment Clear and prompt communication High-quality research and accurate information Reliable project management Confidential handling of business information A results-driven approach focused on helping your business grow If you're looking for someone who can help you source products, find qualified buyers, manage suppliers, or expand your business internationally, I'd be happy to discuss how I can contribute to your success. Let's build your global business together.

Every customer interaction is a chance to solve a problem and build loyalty — that's the mindset I bring to every project. Over the past 5+ years, I've worked across three very different environments, which taught me to adapt fast and perform under pressure: 🎧 Amazon France (via Majorel) — 2 years handling high-volume customer service for one of the world's most demanding brands, where I sharpened my ability to de-escalate frustration and turn it into satisfaction. 📞 Bouygues Télécom (via VIPP Interstis) — Sales representative role where I learned to read customer intent quickly and convert conversations into results, not just answers. 💼 SITE123 — Most recently and the past 3 years, combining support and sales in one role, managing the full customer journey from first question to closed deal. What I bring to your team: ✅ Native-level French + strong English — clean, professional communication either way ✅ Proven track record across chat, phone, and email support ✅ Comfortable in fast-paced, KPI-driven environments ✅ A genuine instinct for turning a support ticket into a retained customer I'm not looking for just another gig — I'm looking for a team where reliability and results actually matter. If that's you, let's talk.

We are very pleased that you are looking for staff and we would like to briefly introduce our agency to you in order to offer cooperation. Many of our own competitors already book their staff through us in order to pass them on easily to the end customer. Accordingly, you can imagine how much budget the customer will save by booking directly with over upwork Based on past experience in the POWERSELLING sector of POS sales, we now offer you support for your wholesale channel. In order to be able to establish ourselves in the German competition, we offer twice the service at half the price. We have more than 7,000 eloquent, German-speaking and attractive freelancers across Germany. The advantage here is that we have been working with our organized and reliable freelancers for many years. We work under the conditions you specify, without overpriced agency fees. So that we can get started straight away we need: 1. Number & type of employees desired 2. Targets 3. Period 4. Location 5. Conditions As soon as this information is available, we will create a digital offer for you, which you can accept or reject via our system We will work with you to develop a free concept, which will be implemented in consultation with your headquarters to significantly increase frequency and maximize profits specifically for your product at the POS with sustainability. Our services at a glance: -Power seller -Promoter -Live chat advice -Product advice -Interviewer -Merchandisers -Tasting staffs -Sampling staffs -Trade fair hostesses -VIP hostesses -Models Sales promotion - B2B & B2C -Market analysis -Development of current sales strategies -Sales coaching for employees online -Sales coaching of employees in groups -Sales coaching for employees at the POS -Sales coaching at your location -Product training -Creation of discussion guides -Continuous support about employee motivation -Project planning - action planning and implementation -Planning the deployment period -Development, preparation and implementation of training courses -Bookings and reservations -Equipment procurement -Freelancer handling -Location support -Report and documentation -Market research -Current policy controls -Advertising - increase awareness and likeability -Film & TV presences -Trade fair presence -Bookings from current celebrities from the USA - e.g. Angelina Jolie, The Weeknd, and many more. -Bookings from German celebrities - e.g. Daniel Aminati, and much more. -Sponsor events -Guerilla marketing Your advantages -Saves time & work -Increased capacity -Quality marketing -Quality staff -Risk freedom -Stability -Additional online marketing