My previews experience in industry made me as successful product development and market researcher. Nevertheless I would be gratefully if i can support you on your path to new product or to new supplier, regardless if goal is complex product (5+parts) or researching for a new supplier for label manufacturing.
Besides that, Experienced with project management and operations in government and non-government organization from local to the highest authorities in the country and region. Proud member of Rotary community.
High detailed and focused to your sourcing tasks, from your technical specification to the final product, including, negotiations, contract management, supports with logistic issues and collecting offers worldwide, preparing samples and send to your address.
I provide one-stop service about how to import/export from Bosnia and Herzegovina to your warehouse. All will be guaranteed and supported by my knowledge, experience, and resources.
Working extensively in ensuring that the supply chain is useful both in terms of business processes and cost, market research with huge experience and connections from real economy all over Eastern Europe (BiH, Croatia, Macedonia, Bulgaria, Serbia, Albania, Turkey, etc...) but globally as well!.
Highly motivated and detail oriented individual, I can lead effectively in a multicultural environment.
I had expertise in:
- Product research and sourcing, from sample to the final product in accordance technical sheets.
- Interpreter in the trade fair, business conference, factory visit etc.
- Arrange samples Inspection and repacking consolidation, and delivery
- Market and project research, fusibility studies, purchasing operations
- Excellent business connections with suppliers in Eastern Europe, Turkey and worldwide, from simple to the suppliers from defense industry
- SAP, SRM, ARIBA, BITRIX, Pantheon,
Additions:
- Leon Six Sigma process in supply chain operations
- CEFTA agreements education / Different customs clearance between EU and non EU countries
- Knowledge of markets in the different industries in EU/USA/Asia
Market Segmentation Research
English
Product Development
Manufacturing & Construction
Supply Chain Management
Supplier Search
Price & Quote Negotiation
Design for Manufacturing
Purchasing Management
Market Planning
Product Sourcing
Sourcing
Procurement
Buying
Factory & Supplier Auditing
Smit P.
Ahmedabad, India
$17/hr
5.0
1 jobs
I am a BIM professional with 7+ years of experience in structural and architectural BIM delivery across North America and international markets. I work across residential, commercial, industrial, institutional, religious, mixed-use, C-Store, QSR, large developments, and complex renovation projects.
My journey has progressed from BIM Modeler to BIM Manager, shaping my ability to manage BIM workflows across multiple disciplines and project scales with a strong focus on accuracy, coordination, and structured delivery.
My understanding of BIM workflow is strengthened by practical project experience and my study of RICS BIM Management principles, where I learned how BIM operates across the full lifecycle from Assessment & Need through ITT, Tender Response, BIM Execution Planning (BEP), Information Model Delivery, Project Close-out, and BIM for Operations. This supports my approach to structured information management and lifecycle-driven project delivery.
I specialize in structural BIM systems including wood framing, structural steel, Light Gauge Steel (LGS), Pre-Engineered Metal Buildings (PEMB), reinforced concrete, CMU, ICF, and hybrid structures, along with engineered wood systems such as CLT, LVL, PSL, Tall Wall, and Strong Wall engineering. I also have experience in fabrication-oriented structural steel detailing and coordination.
I also bring strong expertise in architectural BIM, including design development, permit documentation support, detailing, visualization, rendering, and walkthrough presentations for design communication and approvals.
My project experience includes large-scale developments such as THE RIG and Sindalah Island (NEOM), where I contributed to coordinated BIM delivery in complex multidisciplinary environments. I also handle renovation and retrofit works including RTU additions, façade modifications, interior reconfiguration, building expansion, basement changes, and relocation projects.
I have experience in Scan-to-BIM workflows producing LOD 300–400 models for digital twin and facility management applications. I work with Autodesk Construction Cloud (ACC), BIM 360, Autodesk Forma, and Common Data Environments (CDE), focusing on improving coordination, model accuracy, and structured delivery.
Overall, I deliver end-to-end BIM expertise across structural and architectural domains, ensuring coordinated, accurate, and lifecycle-driven BIM information from design through construction and operations.
Autodesk Revit
3D Modeling
BIM Coordination
BIM Family Creation
Wooden Structure
Reinforced Concrete Structures
Steel Structure
Autodesk AutoCAD
Archicad
Microsoft Office
Autodesk BIM 360
SketchUp
Rendering
Architectural Walkthrough
Autodesk Navisworks
BIM Template
Point Cloud to BIM
BIM Consultation
BIM Clash Detection
Interior Design Animation
Sheena V.
Davao, Philippines
$8/hr
4.2
55 jobs
Hello 👋
I help Shopify and E-commerce businesses deliver exceptional customer experiences while keeping daily operations organized and running smoothly.
With 4+ years of experience supporting E-commerce and Dropshipping brands, I specialize in customer support, administrative assistance, order management, and operational support. My goal is not only to resolve customer concerns but also to help business owners save time, reduce workload, and improve efficiency.
What I can help with:
✅ Email & Live Chat Support
✅ Shopify Customer Service
✅ Gorgias, Zendesk & Freshdesk Management
✅ Order Tracking & Order Management
✅ Refunds, Chargebacks & PayPal Disputes
✅ Customer Retention & De-escalation
✅ Administrative Support
✅ Data Entry & Database Management
✅ SOP Documentation & Process Improvement
✅ Calendar & Inbox Management
✅ Research & General Virtual Assistant Tasks
✅ Workflow Organization & Team Support
Tools & Platforms:
• Shopify
• Gorgias
• Zendesk
• Freshdesk
• Reamaze
• Zoho
• PayPal
• Meta Business Suite
• Trello
• Google Workspace
• Microsoft Office
• Dixa
• Asana
• Clickup
Why clients hire me:
✔ Professional and empathetic communication
✔ Strong attention to detail
✔ Reliable and proactive support
✔ Organized and efficient workflow management
✔ Ability to work independently with minimal supervision
Whether you need someone to handle customer inquiries, manage administrative tasks, organize business operations, or support your growing E-commerce store, I'm ready to help.
Let's discuss how I can support your business and contribute to your success.
Microsoft Publisher
Microsoft PowerPoint
Maker
Shopify
Freshdesk
Zendesk
Trello
Dropshipping
Ecommerce
Customer Service
Administrative Support
Email Support
Data Entry
Gorgias
Communication Skills
Advertisement
Press Advertising
Video Animation
Advertising
Manufacturing & Construction
Paid Media
Video Advertising
Tiago C.
Lisbon, Portugal
$13/hr
4.9
95 jobs
Need a dependable customer support specialist who can take care of your customers while protecting your brand reputation?
I bring 10+ years of customer service and BPO experience, including hands-on experience supporting e-commerce customers through email, live chat, and phone.
I can help your business with:
• Email and live chat customer support
• Order fulfillment and order status inquiries
• Shipping and delivery concerns
• Refunds, returns, replacements, and reshipments
• Customer complaints and escalations
• Product and order-related questions
• Technical troubleshooting
• Customer follow-ups and issue resolution
• Maintaining a professional and positive customer experience
I have experience working with platforms and tools including Gorgias, Zendesk, Intercom FIN, ServiceNow, and Salesforce, and I’m comfortable learning new systems and processes quickly.
My approach to customer support is simple: understand the customer’s concern, resolve it efficiently, communicate clearly, and make sure the customer feels taken care of.
I understand that in e-commerce, customer support is more than answering tickets. It directly impacts customer satisfaction, retention, reviews, and the reputation of your brand.
If you're looking for someone who can work independently, handle customer conversations professionally, and become a reliable part of your customer experience team, I’d be happy to help.
Official Documents Translation
Dutch
Portuguese
Legal Translation
Customer Support
Customer Service
Spanish to Portuguese Translation
Zendesk
Customer Care
Customer Experience
Customer Onboarding
Email Support
Phone Support
IT Support
Ecommerce Support
Online Chat Support
Administrative Support
English
Jenerose D.
San Pedro One, Philippines
$9/hr
4.9
13 jobs
🏆9 Years TOP NOTCHER customer support experience like no other!
🔑 A strong focus on delivering HIGH-QUALITY work while maintaining the highest standards of INTEGRITY. Honesty and transparency aren't just values they're the foundation of every project I take on.
🌟Outstanding A+ communication and writing skills!
🤝Collaborative team player, trustworthy, and thrives with minimal supervision!
🌈Enthusiastically dedicated and genuinely enjoy assisting others!
🌟 Here's the reason clients choose to WORK WITH ME!
📧 EMAIL SUPPORT
• Managed a Shopify dropshipping and Honeycomb Wax store.
• Supported European and US customers with inquiries regarding order status, refunds, cancellations, and replacements.
💬 CHAT SUPPORT
• Oversaw the e-commerce account for Sam's Club.
• Assisted US customers with inquiries regarding order status, refunds, cancellations, replacement, and membership.
📞 OUTBOUND CALLS
• Proficient in initiating cold calls to engage potential customers for a cleaning company.
• Contacting customers who have received their orders to inquire about their experiences and gather feedback on the wax products.
• Calling customers experiencing issues with the products and offering clear instructions on their usage.
☎️ INBOUND CALLS
• Offering assistance to customers holding credit cards in the United States.
🌟 OTHER SERVICES
• Admin support
🌟 I'm proficient in using this SOFTWARE and PLATFORMS:
• Reamaze, Gorgias, Freshdesk, Zendesk, Shopify, Bigcommerce, Trello, Airtable, Pipedrive, Ring Central, Voip, Grasshopper, Quickbooks, Tax Jar, Incontact, AWS, Click Up, Klarna, PayPal, Ship Station, Salon Centric, Stonly, and Canva.
Ready to onboard an employee bringing awesomeness and INTEGRITY to ensure customer satisfaction and unlock success together!
💼 If you're confident that we're a perfect match, shoot me a message, and let's kick off this exciting journey!
Customer Support
Supply Chain & Logistics
Third-Party Logistics
Logistics Management
Logistics Coordination
Technical Support
Order Fulfillment
Order Tracking
Shopify
Zendesk
Gorgias
Ecommerce
Email Support
Order Management
Dropshipping
Ecommerce Order Fulfillment
Shopify Dropshipping
Harold Ben N.
Dumingag, Philippines
$30/hr
4.9
160 jobs
Hello! I’m a Top Rated Plus Xactimate Estimator with a proven track record of delivering accurate, timely, and budget-conscious estimates. My primary goal is to support restoration and construction professionals by providing realistic and reliable estimates that align with project goals and insurance requirements.
I’m committed to high-quality, detail-oriented work and maintaining strong communication with my clients to ensure every project moves forward smoothly and efficiently.
✅ Software & Tools I Use:
Xactimate
Symbility
Matterport
Docusketch
Roofr
EagleView
JobNimbus
Salesforce
DASH
Encircle
CompanyCam
XactAnalysis
Whether you're a contractor, adjuster, or restoration firm, I’m here to help streamline your estimating process and make sure your documentation is clean, compliant, and claim-ready.
CAD Conversion
2D Design
Autodesk AutoCAD
SketchUp
CAD Drafting
Interior Design
Cost Estimate
Construction
2D Design & Drawings
Xactimate
PlanSwift
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