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With more than 27 years of experience in editing, writing and publishing, I help businesses and organisations produce clear, accurate and publication-ready content. My background includes leading editorial teams, managing publishing projects, writing corporate documentation, editing educational resources, developing policies and procedures, and refining AI-generated content into professional, human-centred writing. I provide: Developmental editing Copy editing and proofreading Professional writing Policy and procedure writing Reports and business documentation Website content Articles and blogs Educational resources AI content editing and humanisation I've worked with organisations across education, healthcare, technology, finance, property and publishing, delivering high-quality work for clients throughout Australia and internationally. You can expect: Exceptional grammar, punctuation and attention to detail Clear, engaging and audience-focused writing Strong research and analytical skills Fast turnaround and reliable communication Consistently high-quality work delivered on time.

I'm a Learning Experience Designer based in regional Victoria, Australia, specialising in staff induction and compliance training for small to medium Australian businesses. My approach is different to most eLearning providers. I design training around how people actually learn: calm, structured, and built on cognitive load theory. The result is training that staff complete, retain, and actually find useful. My background includes: — A Master of Applied Linguistics (University of Melbourne), with deep knowledge of how humans acquire and retain information — Instructional design and compliance training across healthcare, disability services, hospitality and professional services — Learning Experience Design grounded in Sweller's Cognitive Load Theory, Schema Theory, and Universal Design for Learning — End-to-end project delivery — from needs analysis and content mapping through to design, development and implementation I work with businesses that want their staff training to reduce overwhelm, retain talent, and actually work. If you're looking for calm, considered, compliance-ready training, let's talk.

I'm a self-shooting producer, director and editor based in Sydney. I film and edit brand films, founder stories, sport, and documentary-style content for businesses that need someone who can run a shoot solo and deliver a finished edit, not just raw footage. 15+ years behind the camera, on jobs for Animal Planet, FIFA, Tottenham Hotspur FC, WTA, KPMG, McGrathNicol, and Vanity Fair UK. I've shot in 40+ countries, covered live sport under pressure, and directed corporate films for clients who needed to look credible to their own customers and investors. What I handle, start to finish: - Brand films and founder/company stories - Corporate and executive interviews - Social content (Reels, hero films, behind-the-scenes) - Travel, sport and documentary-style shoots - Full post-production: editing, colour, sound, delivery I shoot on a Sony FX6 with a cinema lens kit and I'm comfortable as a one-man crew or working alongside a bigger production team. Most of my clients want one person they can brief once and trust to handle the camera, the lighting, and the edit without a producer hovering over the shoot. That's the gap I fill. Recent work has included ongoing video editing for a medical device company's patient engagement content, brand films for startups and small businesses, and corporate interview setups for agencies needing a local shooter in Sydney. If you need someone who can turn up, shoot it well, and hand you a finished film, send me a message and tell me about the project. I reply fast and I'm straightforward to work with.

I help owners of independent hotels, boutique properties, and any type of accommodation that can be listed online make more money and run their business with ease Most owners wear every hat themselves - revenue, bookings, staff, and struggle navigating the multiple OTAS such as Booking Holdings , Expedia, Agoda, Airbnb, VRBO and lose money as a result. 𝙈𝙮 𝙂𝙤𝙖𝙡: To build you a system for revenue, OTA listings, and daily operations so your hotel earns more and runs smoothly - even when you are not there. You get higher room rates, more bookings, and clear step-by-step playbooks that your team can follow. My goal is to give you back your time and increase your profit so you almost don’t need me after the first project. 𝙒𝙝𝙮 𝙈𝙚? 𝟭. I only work with small independent hotels and boutique properties - exactly like yours - so I know the real problems owners face every day. 𝟮. I am an expert in the tools you already use or need: Cloudbeds, Guesty, SiteMinder, Mews, Pricelabs, and all major OTAs. 𝟯. I have helped owners stop leaving 15-23% of their money on the table with smart audits and fixes. 𝟰. I create custom systems that are easy to follow and deliver real results fast - no guesswork. 𝟱. I outsource parts of big jobs to trusted experts so everything gets done quicker and cheaper for you. 𝙎𝙚𝙧𝙫𝙞𝙘𝙚𝙨 𝙄 𝙊𝙛𝙛𝙚𝙧: 𝟭. Revenue Management & Dynamic Pricing - I create custom base rates from your historical data, full competitor analysis, seasonal/event rates, MinLOS strategies, alternate rate plans, and dynamic pricing setup (Pricelabs, Cloudbeds PIE, etc.) to increase revenue and occupancy. 𝟮. OTA Setup & Optimization - I recommend the best OTAs for your location and target market, handle full account creation, room types, photos, descriptions, promotions, discounts, membership tiers, and PMS/Channel Manager mapping so you rank higher and keep more money. 𝟯. Front-End & Back-End OTA Audits - I check what’s working and what’s not, fix photos, amenities, tagging, hidden discounts, wrong rate plans, and stacking issues that cause 15-23% losses before OTA commission. 𝟰. Operations & SOPs - I build complete step-by-step playbooks for guest journey, check-ins, housekeeping, maintenance, revenue processes, and automated communication flows so your team delivers consistent service without guesswork. 𝟱. PMS & Channel Manager Setup - I recommend and fully install the perfect system (Cloudbeds, Guesty, SiteMinder, etc.) based on your size and needs, plus hands-on implementation and training. 𝟲. Rate Disparity, Review & Quarterly Reports - I provide rate disparity reports to stop undercutting, reply to all reviews across platforms with monthly summaries, and deliver quarterly performance reports with competitor insights and a clear plan for next quarter. 𝟳. Full Custom Packages & Ongoing Support - One-off audits, complete hands-on or hands-off setup projects, property-specific consulting, or recurring monthly revenue management and support (the easiest way to keep growing). 𝙄 𝙖𝙢 𝙚𝙭𝙥𝙚𝙧𝙩 𝙖𝙩: 𝟭. PMS & Channel Managers: Cloudbeds, SiteMinder, Guesty, Beds24, Resnexus, Roomify, Hostaway, Mews, OwnerRes 𝟮. OTAs: Booking. com, Expedia, Agoda, Airbnb, VRBO 𝟯. Dynamic Pricing Tools: Pricelabs, Room Price Genie, Cloudbeds PIE, Guesty Pricing Optimiser 𝙃𝙤𝙬 𝙄𝙩 𝙒𝙤𝙧𝙠𝙨: 𝟭. We start with a quick call so I can learn about your hotel, your goals, and your biggest problems. 𝟮. I give you a clear plan with exact steps and expected results. 𝟯. I do all the work - audits, setups, SOPs, pricing changes - while you watch the progress. 𝟰. You get your new system live, plus training and a 30-day check-in, so everything runs perfectly. 𝙔𝙤𝙪𝙧 𝙉𝙚𝙭𝙩 𝙎𝙩𝙚𝙥: It’s time to stop losing money and start running your hotel the easy way. The best thing you can do right now is message me with a few details about your property. I will reply fast and show you exactly how we can help.

𝗘𝘃𝗲𝗿𝘆 𝗰𝗹𝗶𝗲𝗻𝘁 𝗿𝗲𝗰𝗲𝗶𝘃𝗲𝘀 𝗮 𝗰𝘂𝘀𝘁𝗼𝗺𝗶𝘇𝗲𝗱 𝗰𝗼𝗻𝘁𝗲𝗻𝘁 𝘀𝘁𝗿𝗮𝘁𝗲𝗴𝘆 𝗮𝗻𝗱 𝗰𝗼𝗻𝘁𝗲𝗻𝘁 𝗰𝗮𝗹𝗲𝗻𝗱𝗮𝗿 𝗱𝗲𝘀𝗶𝗴𝗻𝗲𝗱 𝘁𝗼 𝗶𝗻𝗰𝗿𝗲𝗮𝘀𝗲 𝗲𝗻𝗴𝗮𝗴𝗲𝗺𝗲𝗻𝘁, 𝗶𝗺𝗽𝗿𝗼𝘃𝗲 𝗯𝗿𝗮𝗻𝗱 𝗰𝗼𝗻𝘀𝗶𝘀𝘁𝗲𝗻𝗰𝘆, 𝗮𝗻𝗱 𝗮𝘁𝘁𝗿𝗮𝗰𝘁 𝗺𝗼𝗿𝗲 𝗾𝘂𝗮𝗹𝗶𝗳𝗶𝗲𝗱 𝗹𝗲𝗮𝗱𝘀. Are your social media pages inactive, inconsistent, or failing to generate inquiries despite regular posting? Many businesses struggle because they post content without a strategy, brand consistency, or audience-focused messaging. Random posts, poor visuals, and inconsistent branding often lead to low engagement, weak online presence, and missed business opportunities. I help businesses transform their social media presence into a professional marketing asset that attracts attention, builds trust, and generates meaningful engagement. I am a Social Media Manager, Content Creator, and Instagram Marketing Specialist with experience helping businesses create stronger online brands through strategic content planning, Canva design, audience engagement, and social media management. My approach combines content strategy, branding, audience psychology, and platform-specific best practices to ensure your social media not only looks professional but also supports your business goals. 𝗦𝗲𝗿𝘃𝗶𝗰𝗲𝘀 𝗜 𝗢𝗳𝗳𝗲𝗿 ➤ Social Media Management ➤ Instagram Marketing ➤ Facebook Marketing ➤ Content Creation ➤ Canva Design ➤ Reels Content Creation ➤ Content Strategy Development ➤ Content Calendar Planning ➤ Caption Writing ➤ Community Management ➤ Brand Identity Development ➤ Social Media Audits ➤ Engagement Strategy ➤ Organic Growth Strategy ➤ Hashtag Research ➤ Competitor Analysis ➤ Story Content Creation ➤ Carousel Design ➤ Promotional Campaign Content ➤ Hospitality Marketing ➤ Small Business Marketing ➤ Healthcare Marketing ➤ Personal Brand Development ➤ SEO Content Writing ➤ Blog Content Creation 𝗦𝗸𝗶𝗹𝗹𝘀 & 𝗘𝘅𝗽𝗲𝗿𝘁𝗶𝘀𝗲 ➤ Instagram Growth ➤ Facebook Marketing ➤ Content Marketing ➤ Digital Marketing ➤ Canva Design ➤ Branding ➤ Copywriting ➤ Content Planning ➤ Audience Engagement ➤ Community Management ➤ Marketing Strategy 𝗜𝗻𝗱𝘂𝘀𝘁𝗿𝗶𝗲𝘀 𝗜 𝗪𝗼𝗿𝗸 𝗪𝗶𝘁𝗵 ➤ Hotels ➤ Restaurants ➤ Cafes ➤ Hospitality Businesses ➤ Clinics ➤ Healthcare Providers ➤ Beauty Brands ➤ Fitness Brands ➤ Coaches ➤ Consultants ➤ Real Estate ➤ Small Businesses ➤ Local Businesses ➤ E-commerce Brands 𝗧𝗼𝗼𝗹𝘀 𝗜 𝗨𝘀𝗲 ➤ Canva ➤ Meta Business Suite ➤ Facebook Business Manager ➤ Instagram Insights ➤ Google Docs ➤ Google Sheets ➤ ChatGPT ➤ CapCut ➤ Trello ➤ Notion 𝗪𝗵𝘆 𝗖𝗵𝗼𝗼𝘀𝗲 𝗠𝗲 ➤ Direct communication with no agency involvement ➤ Consistent and professional content delivery ➤ Strong understanding of audience behavior ➤ Brand-focused content strategy ➤ Fast response times ➤ Detail-oriented project management ➤ Reliable communication ➤ Client-focused approach ➤ Quality-driven execution ➤ Long-term growth mindset Whether you need complete social media management, Instagram content creation, Canva designs, engagement growth, or a long-term content strategy, I can help you build a stronger and more professional online presence. Let's discuss how we can grow your brand through strategic social media marketing. Social Media Manager, Social Media Marketing, Instagram Marketing, Content Creation, Canva Designer, Facebook Marketing, Content Strategy, Content Calendar, Community Management, Instagram Growth, Reels Creator, Content Marketing, Brand Management, Digital Marketing, Social Media Strategy, Canva Expert, Organic Growth, Audience Engagement, Social Media Content, Instagram Manager, Facebook Manager, Marketing Strategy, Brand Identity, Content Planning, Small Business Marketing, Hospitality Marketing, Healthcare Marketing, Copywriting, Social Media Specialist, Content Creator

I am a Customer Service and Office Administration specialist with a passion for writing. Work flow optimisation, data entry, transcription, copywriting are all my idea of fun - let me take some pressure of you!