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At A Glance: VICIdial

The Internet and the advent of social media in recent years has taken center stage, with chat rooms and emails supplementing the tried-and-tested role of the telephone. Nevertheless, phone services for a company still remain a vital and relevant, if not overlooked, tool that can be implemented even more effectively as communications technology increases. Phone services and call centers encompass direct phone marketing and voice tech support; they can even act as internal phone systems for a company or group that has no centralized physical office or work space. VICIdial is an online software suite that can be set up and managed as a fully functional inbound/outbound call center without the requirement of a centralized physical call center. VICIdial specialists are dynamic professionals with experience working with the VICIdial suite and the elements it is made up of.

VICIdial specialists have expert and intimate knowledge of the system, which is an open source project that interacts with the PBX phone system through scripts written in PERL and PHP. This experience and knowledge means that not only are VICIdial specialists capable and experienced call center managers, but they oftentimes possess adequate coding skills that allow them to customize the VICIdial system to meet your specific needs. Hiring a freelance VICIdial specialist gives you access to a highly customizable software platform that can be turned into the ideal phone system solution for your business as well as a flexible and powerful ally to navigate new technologies involved in modern phone system solutions.

Data

3 Reasons You Should Upgrade to Universal Analytics

Google Analytics is the most popular analytics service on the web, allowing website owners and marketers to monitor how users are interacting with their content from an easy-to-use dashboard. However, many websites are still using the legacy Google Analytics framework. In this article, we’ll look at the differences between these two libraries and explain why you should strongly consider upgrading to analytics.js.

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July 21, 2016

Community

How Freelancers Can Keep Their Skills Fresh

Freelancers, it’s all on you to build and maintain your hard and soft skills. The good news is you can find a bunch of ways to do it online. Here are points to consider when deciding which platform is right for you.

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July 20, 2016

Web Development

Bootstrap vs. Boilerplate

When comparing two front-end technologies like Bootstrap and HTML5 Boilerplate, the comparison is not as straightforward as you might expect. How are they different, and when is one best used over the other? In this article, we’ll take a look at these two front-end technologies to better understand how they compare.

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July 18, 2016

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