Hire the best Hospitality specialists

Check out Hospitality specialists with the skills you need for your next job.
Clients rate Hospitality specialists
Rating is 4.8 out of 5.
4.8/5
based on 111 client reviews
  • $240 hourly
    **AIRBNB CONSULTANT | LISTING STRATEGY EXPERT** ⭐ I'll give you a high-earning 5-star Airbnb! ⭐ I am a top tier Airbnb expert (host and consultant) with an established record of helping my clients beat market averages in both occupancy and earnings - I know what it takes to make your property shine on Airbnb. Let's boost your bookings and revenue together! 🌐 **Are you seeing a drop in bookings or struggling after your first few weeks hosting?** You're not alone. The Airbnb market is packed with new listings, and you need to stand out now more than ever. My clients continue to secure bookings, and I can help optimize your listings to outshine the competition. 💰 **Budget-Conscious Options for Existing Listings (with Estimated Hours):** 1️⃣ **Consulting Calls ($240/hour):** Unlock advice on pricing, settings, content, and guest targeting. *(1 hour)* 2️⃣ **Pricing Analysis ($480 for 2 hours):** Gain a competitive pricing strategy with a detailed spreadsheet based on your market. 3️⃣ **Intensive Listing Checkup ($595 for 2.5 hours):** I'll optimize your listing to increase visibility and bookings. 4️⃣ **Strategy Report ($995 for 4 hours):** Obtain a comprehensive report for short-term earnings and long-term SEO strategies (includes Pricing Analysis). 🚀 **For New Listings** 🎨 **Listing Setup:** Covers a content strategy, target guest profiling, content creation for all listing fields, pricing research, photo captioning, and SEO optimization. 💼 **The Result:** A fully optimized, guest-ready Airbnb listing! 💵 **The Cost:** Most clients spend between 5-10 nights of rental income for an expertly curated listing ($750-$2,000) 🔧 **Additional Services** 📜 **Guest Message Templates:** Save time, improve SEO and enhance guest experiences with personalized message templates; $400-$950 depending on research needs. 🔍 **Physical Space Design & Financial Analysis:** Transform your space and understand the financial dynamics of your listing. 💼 **Enterprise Consulting:** From managing employees to leveraging automation services, I'll help you streamline your Airbnb enterprise. ❤️ With a genuine passion for hospitality and a deep understanding of Airbnb's systems and third-party software, I'll help you unlock the true potential of your property. Let's make your Airbnb shine and help you earn more. I'm excited about working with you! Best, Sarah
    vsuc_fltilesrefresh_TrophyIcon Hospitality
    Space Planning
    Price Optimization
    Communications
    Hospitality & Tourism
    Strategic Plan
    Travel Planning
    Business Consulting
    Process Improvement
    Content Writing
  • $75 hourly
    Drafter and designer based in Los Angeles. Based in Los Angeles (Hawthorne), I provide interior design, drafting and landscape design, creative Interior imaging, and construction documentation services to Private Individuals, Corporate Clients, Architects, Developers, Interior Designers, investors, Businesses, and building construction professionals. Services are as follows: Interior Design Drafting services 3d Renders – Photorealistic (3d Max & Vray) Landscape design Site surveys and measuring Construction Project Management Permit processing As-Built Drawings Photographic walk Through (before and after) Sample: Sample Photo walkthrough 2d Autocad 3d Revit Procurement 3d video walkthrough Clients include large and small Contractor Groups, Architecture firms, Businesses, Private Individuals, Developers, Mall Operators, Engineering consultancies, and Interior designers - references are of course available as may be needed. I have delivered many highly successful projects designed and implemented domestically and internationally. Project types include concept design, complete interior and outside facade packages, layouts and detailed plans, signage package, Building scan and as-built drawings, commercial/restaurant kitchen layouts and plans, landscaping, furniture and layout, and contractor plans. Fees are very competitive, and we have regularly demonstrated savings of over 50% on existing services at the same or elevated quality. Industries served: Restaurants, Commercial, Hospitality, Retail, Residential & Luxury residential, Multi-Family and Event parks and stadiums. Software deployed includes: 3dMax, Revit and Autocad thank you
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    Building Design
    Restaurant & Bar Design
    Building Plan Set
    Autodesk Architecture
    Architectural Rendering
    Drafting
    Landscape Master Planning
    Exterior Rendering
    Architectural Design
    CAD Drafting
    Interior Design
    3D Modeling
    Autodesk 3ds Max
    Autodesk AutoCAD
    3D Rendering
  • $15 hourly
    I have 15 years of experience in customer service and administrative support. I have gained knowledge and skills in financial services (banking & brokerage), fraud operations & AML procedures. Within eight years of working online, I've also acquired and harnessed new skills as a Personal Assistant and a Project Manager dealing with software development project management, QA testing, website maintenance, social media graphic & ppt creations, blog & video posting & editing, bookkeeping, web content writing and translation. Platforms/Tools Used: Zoho, Zendesk, JIRA, Asana, Teamwork, Filezilla, Limelight, Salesforce, Amazon, Shopify, Amazon, eBay, Stripe, ActiveCampaign, IPS, Atrium, Canva, Stencil, Prezi, IPS, DLGuard, Crowdfire, Helpshift, Helpscout, Giorgias, AirBnB, Guesty, Base, Trello, Wordpress, MailChimp, SEMRush, Ahrefs, Quickbooks, Freshbooks, FattureinCloud, Pipedrive, Presentermedia, Videoscribe, Tawe, LastPass, 1Password Kashflow, Equifax, Accurint, VerID, TransUnion, Authorized.Net, Shipwire, VCC, Zoiper, MicroSIP, five9, 8x8, ringcentral. I speak fluent English and Italian while I know basic German. I have also done occasional/seasonal jobs within Italian hospitality industries. I’m flexible, fast-learner and I have a quick adaptability proven by my various work experiences in different environments with huge cultural differences. Hopefully you'd be happy to welcome me to your team for a long term commitment.
    vsuc_fltilesrefresh_TrophyIcon Hospitality
    Digital Marketing
    Software QA
    Administrative Support
    English to Italian Translation
    Customer Service
    Customer Satisfaction
    Customer Support
    Bookkeeping
    Social Media Management
    Italian
  • $150 hourly
    Hello, thank you for considering me for your project! I am originally from Finland but have spent 7+ years in London, UK, working with Horwath HTL, L+R, Aprirose, and Shanti Hospitality. I started in consulting, doing feasibility studies, valuations, and various advisory assignments, moving then to underwriting acquisitions and asset management with private equity real estate and family office investors. I would love to help on all Excel puzzles and queries relating to investment models, particularly if it's about hospitality investment, whether if it's to review a model you have or to build a new one. I am highly proficient in building property investment models from scratch, specializing in hotels - from 10 room boutique luxury properties in French Riviera to £500m portfolio sale & leaseback transactions in the UK, with international experience in the US, UK, across EMEA including Cameroon, Kazakhstan and Saudi Arabia, as well as Costa Rica, Thailand and Canada. In my career, I spend most time on acquisitions and asset management, and doing ad hoc analyses or data dashboards on Power BI or Excel to monitor portfolio performance. In my freelance experience, I have created bespoke investment models for start-ups and established investors looking to raise equity or debt. I can structure IRR-hurdled waterfall returns for LP:GP structures, I can do various layers of debt, I can model development projects, and I can put your deal or vision on Excel, so it can be shared and communicated to raise investment. My proudest achievement so far is creating a financial model and pitch deck for an entrepreneur who successfully used these to raise over £20 million in equity to buy and refurbish five target hotels. Financial models are my bread & butter, and I have a keen interest in commercial real estate investment and development, as well as impact investment. I can also help enterprises create pitch decks for property businesses or specific investments as well. I have a particular interest and passion for impact investment, working with affordable housing in the UK, social enterprises and charities in the UK that can utilize my Excel skills to help influence positive change. I would love to work on blue finance and green finance projects. If you think my background and skillset can be valuable for your team or your project, get in touch! Best regards Arvo
    vsuc_fltilesrefresh_TrophyIcon Hospitality
    Visual Basic for Applications
    Real Estate
    Real Estate Investment Assistance
    Real Estate Financial Modeling
    Hotel Design
    Microsoft Power BI
    Hospitality & Tourism
    Financial Modeling
    Business Plan
    Microsoft Excel
    Financial Analysis
  • $18 hourly
    Hi, my name is Maylene - an STR manager for more than 8 years now. To begin, my main concern is providing highly accurate and responsive services to my clients. I work incredibly hard and will do everything possible to ensure 100% client satisfaction. Collaboration is essential to any working relationship, which is why I stay in constant communication during every project. My primary role is to cater to guests' inquiries and concerns with regard to their stay. I am a master of guest communications who uses my skills and expertise to make sure all our guests will have a perfect and hassle-free stay in our properties. One who makes sure that our guests will leave your properties happy and satisfied. -Customer Service (Email, Chat, and Phone) -Short Vacation Rental/Property Management (Airbnb, HomeAway, Booking.com, TripAdvisor, Expedia) -Claims and Resolutions -Review Management -Listing Creation -Managing reservations -PMS integration -Pricing Set up -Coordinating with Housekeeping Team and Maintenance Team -Communication with Property Managers Furthermore, I am flexible. As project requirements change and pivot, I will work with you to ensure we reach the desired end result. We will work together best if you are able to provide detailed instructions highlighting everything you need. With that said, I am also able to think on my feet and respond to changing objectives and priorities. I really enjoy working on Upwork and my goal is to turn this into a successful career. To meet this goal, I realize that 100% accuracy and complete dedication to projects are essential. To me, deadlines are not suggestions: they are set in stone, and I will meet them. As an English teacher, I can assure you that language barriers and communication will not be an issue when we work together. My goal is always to impress clients and create ongoing working relationships. Hire me and find out why all of my clients put me on their shortlist as the ‘go-to’ person to get their projects finished quickly and on time. I’m ready and available right now to get started on your project. Get in touch – I look forward to working with you.
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    Scheduling
    Team Training
    Property Management Software
    Real Estate Listing
    Phone Communication
    Interpersonal Skills
    Customer Service
    Email Support
    Inbound Inquiry
    Travel & Hospitality
    Customer Service Training
    Online Chat Support
  • $20 hourly
    Transforming your visions into reality with top-tier expertise in operational management and customer service. With a track record of delivering operational efficiency, customer satisfaction, and unparalleled dedication, I ensure every project exceeds expectations. Let's bring your next project to life and achieve excellence together! Expertise Overview: To ensure clarity and ease of understanding, I've grouped my skills and expertise into relevant categories: 🎯General Administrative Assistance and Project Management: Tools: Quickbooks, Office 365, Microsoft Excel, Word, GSuite, Dropbox, Asana, Slack, Monday, Airtable, ClickUp, Trello 🎯Property Management: Platforms: Airbnb, VRBO, Booking.com, Expedia Tools: Guesty, Duve, Tracks, IGMS, Hostaway, Hostfully, Expensify, Pricelab 🎯Customer Service and Retention: Solutions: Gorgias, Zendesk, HelpScout, HubSpot, Salesforce, Zapier, Zoho, ChatGPT 🎯Social Media Management and SEO: Tools: Google Analytics, SEO Writing Assistant, Facebook, Instagram, Pinterest, WordPress, Elementor, Wix, Later, AgoraPulse, Tailwind 🎯eCommerce Management and Shipping Carrier: Platforms: Etsy, Amazon, eBay Tools: Shopify, WooCommerce, Netsuite, Shipstation, Amazon FBA & FBM 🎯Dispute Resolution and Chargeback Handling: Tools: FedEx, USPS, UPS, TForce, Freight, Shopify, PayPal 🎯Graphic Design: Software: Adobe Photoshop & Lightroom, Canva, Pixlr, Crello
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    Customer Support Plugin
    Product Listings
    Word Processing
    Multiple Email Account Management
    Online Research
    Communication Etiquette
    Transaction Data Entry
    Community Engagement
    Product Design
    Email Support
    Social Media Management
    Email Communication
  • $150 hourly
    I am the current Founder & CEO of Sweetberry, a healthy fast-casual chain with locations across the United States. This is currently my 2nd National Restaurant Chain, as I exited my first one with a buyout. I have opened over 30 corporate/franchise restaurants over the past ten years. I frequently speak at restaurant conferences about scaling chains and restaurant technology. In 2020 I won QSR's Top 40 Emerging Concepts and Fast Casuals Top 100 Movers and Shakers. You can Google my name, "Desi Saran," for reference. FastCasual.com and Entrepreneur.com have recognized Sweetberry as 2020's hottest startup fast casuals, 2019 Franchises of the Future, and 2020 Top 100 Movers & Shakers. I am on here looking to help and advise startups, restauranteurs, and business owners. I can provide a wealth of knowledge on starting from scratch, structuring companies, brand development, marketing, tech infrastructure, marketing, finance, franchise, etc. For restaurant expertise, I can help with everything from interior design, commercial real estate, menu engineering, and financial modeling to franchising and growth.
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    Retail Design
    Retail
    Food & Supplements
    Fast Food
    Food
    Franchise
    Restaurant Menu
    Brand Development
    Restaurant
    Business Consulting
    Restaurant & Bar Design
    Retail & Consumer Goods
    Food & Beverage
    Management Consulting
  • $25 hourly
    Ciao! I am Vanya, a long-time veteran of the hospitality industry, and it is my passion for travelling that has led me to become a travel designer. If an Italian Escape is on your mind, you have come to the right place! I am here to help you transform your idea into an unforgettable experience while paying attention to quality and detail. I am here to understand your own unique needs and then create a completely customised Italian sojourn for you. I design tailor-made itineraries that cater to the diverse range of visitors coming to this fascinating country. Why tailor-made? No two travel needs are the same. Your uniquely-crafted itinerary is entirely based on your requirements and interests to suit your style. This will be a wise travel investment during the essential stage of planning your journey. Whether I am following a budget, making suggestions for places to visit or how best to spend your time, I will ensure that your entire Italian trip is completely customised, keeping YOU in mind. How does it work? It’s simple! Just drop me a message describing your idea of a perfect Italian vacation. That’s it! I’ll get to work, crafting a step by step idyllic trip to Italy for you – the one you have been dreaming of about all along! A presto!
    vsuc_fltilesrefresh_TrophyIcon Hospitality
    Travel
    Selling
    Lifestyle & Travel
    Organizational Plan
    Personal Administration
    Hospitality & Tourism
    Travel Planning
    Content Writing
    Italian
    Travel & Hospitality
    English
  • $25 hourly
    Are you looking to grow your business or do you want to ensure customers achieve their desired outcomes while using your product or service? I'm a TOP-RATED ELITE Freelancer on Upwork. As a vacation rental specialist and customer success manager for eight years, I've handled 1000+ listings in several countries and various businesses through out my career. My main objective is to provide my clients with a comprehensive level of service so they can feel confident that someone is looking out for their best interests and are free from having to worry about any aspect of daily operations, including managing check-in and schedules, cleaning services, home maintenance, client issue troubleshooting, pricing strategies, managing bookings and cancellations, and much more. I am well-versed in the hospitality industry and have experience working with a variety of PMS and OTAs, including Expedia, Booking.com, HomeAway, Airbnb, and Booking.com My services below are: ✔️Guest communication: ✔️Property Listing Management ✔️Review Management ✔️Market Research ✔️Automation and Custom Triggers ✔️Revenue strategy using dynamic pricing software ✔️Calendar Management ✔️Performance Reporting ✔️Case Management through different OTAs ✔️PMS integration and Technology ►Channel-Manager on online travel agencies: Booking.com, Airbnb, Traveloo, Rentals United, Expedia, Lodgify ►Property Management Software: Guesty-app, SmartBNB, NewBook, Hostfully, TurnoverBNB, bookingsync, Fantastic stay, Streamline VRS software. Technical Skills: ✔️SaaS B2B and B2C ✔️Dropshipping e-commerce: Shopify, Oberlo, Alibaba, Aliexpress, Amazon ✔️Copywriting ✔️Social Media Management: Facebook Ads and Page management, Twitter, Instagram ✔️Appointment Setting ✔️Task Management Integration: Google Calendar, Asana, Slack, Trello, Monday.com, Helpscout, Clickup ✔️Email and Live Chat Customer Support ✔️Technical Support ✔️CRM: Zendesk, Zoho, Salesforce, Gmail, Freshdesk, Hubspot ✔️Process Improvement Skills ✔️WordPress + elementor ✔️Ads - PPC Advertising - Keyword Research - Ad Campaign Strategy - A/B Testing - Conversion Tracking - Budget Management - Analytics and Reporting Other Experience: Account Manager (B2B/B2C): I have several years of experience as an account manager in various lines of business in BPO, such as telecommunication accounts. I am trained in customer retention, upselling, and providing options to clients. My skills include strategic planning, customer needs analysis, critical thinking, decision-making, negotiation, assertiveness, problem-solving, management, product knowledge, and effective communication. AppleCare Technical Support Advisor: I have experience as an AppleCare Technical Support Advisor, where I assist customers with issues they experience with their iPhones, iPads, and iPods. I identify the root cause of their issues and provide detailed troubleshooting to help resolve the issues. I use every resource available to me to help assist the customer, maintain a good rapport with them, and provide exceptional support while still remaining valuable to the company. I display courtesy and strong interpersonal skills during all customer interactions, maintain my composure and patience in the face of difficult customer situations, and research issues on various computer systems and databases to resolve technical issues. When I come across new solutions to issues, I coordinate with my team to ensure that everyone utilizes the latest resolution methods. I always put my heart and soul into what I do. I want you to succeed, not just survive above the reds
    vsuc_fltilesrefresh_TrophyIcon Hospitality
    Travel & Hospitality
    Hospitality & Tourism
    Email Support
    Project Management
    Real Estate
    Operations Management Software
    Account Management
    SaaS
    Phone Communication
    Customer Retention
    Customer Service
    Price Optimization
    Property Management Software
  • $30 hourly
    Constant Contact expert & marketing consultant with wide experience in advertising and marketing and administration She can analyze your website and prepare an effective marketing strategy. She has won the "All-Star" award from Constant Contact (every year from 2008 to 2014 and in 2018) for her email marketing campaigns and has been using this system since 2004. In addition, she has the Constant Contact certification. She can: . Create marketing strategies for online marketing. . Create the email campaigns using Constant Contact templates and tools. . Organize the contact management systems. . Create effective auto-responders. . Create the list of contacts according to their interests to send them more relevant information. . Review and interpret results of the campaigns and suggest ways to improve. . Review your website and suggest actions to make it more appealing based on the marketing strategies. We also create websites using Wordpress. She integrates social media strategies on your website and in your email campaigns and gives you ideas about improving your strategies. She is fluently bilingual (English and Spanish) and can translate and adapt your marketing material so you can reach more Spanish speaking clients. She has a diploma in Hospitality Management and a masters degree in business coaching. NEW SERVICES: WEBSITE ANALYSIS and E-BOOK EDITING 1. We review your website and analyze the following aspects: Appearance, contents (grammar, spelling), navigation, clarity, coherence, advertising impact, marketing awareness, SEO, slogan, benefits, social media and email integration. In addition, we can translate your website into Spanish. 2. If you have a website and have an email marketing plan, it is important that you offer your website visitors something so that they join your newsletter services. You can offer them an e-book about your products or services. Lucía can create an attractive e-book for your clients to download when they join your email list. Un-earth your posts, poems, recipes, advice, a novel, your biography, etc. You provide the content and we wrap it into a beautiful pdf e-book. Lucía is Mexican-Canadian, living and managing an internet marketing company in Mexico.
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    Email Marketing Strategy
    Administrative Support
    Constant Contact
    Business Analysis
    Email Campaign Setup
    Business Coaching
    Online Chat Support
    English to Spanish Translation
    Marketing Strategy
    Marketing Automation
    Email Marketing
  • $15 hourly
    1500+ hours of experience! Specializes in Revenue management for Short Term Rentals, Vacation Rentals and Hotels. I am highly skilled in using dynamic pricing tools like PriceLabs for short-term rentals and have a proven record working with multiple clients across the globe. 🔶Platforms I'm familiar with: Airbnb Booking.com Expedia PriceLabs Wheelhouse Beyond AirDNA Rankbreeze Agoda Google Vacation Rentals VRBO/HomeAway Hospitable/SmartBNB BookingSync Rentals United Hostaway Beds24 Guesty for Pros Guesty for Hosts Guesty Websites 🔶Tools: Microsoft Office suite (Word, Excel, Powerpoint, Publisher) Google office suite (Docs, Sheets, Slides, Forms) Slack Canva Monday.com Jira Asana Trello ClickUp Confluence Jotform I can perform revenue management on your Short Term Rentals / Vacation Rentals / Hospitality Accommodations to optimize the RevPar, Average Daily Rate (ADR), and Occupancy through applying applicable procedures like, ✅ Market research and analysis - to identify the potential/target market and develop optimal pricing to improve the performance of the property. ✅ Dynamic pricing and strategy development - to keep your property prices up-to-date and competitive with the market. Customization of the minimum stays, configuring discounts, and price increases to keep the prices optimal and improve bookings. ✅Pacing monitoring for properties and Key Performance Indicator(KPI) analysis. ✅ Competitive analysis - identify the potential competitors and high-performing VRs/STRs in the market and develop an applicable pricing strategy to improve occupancy. Provide in-detail analysis of well-performing competitors in the market and improve market performance of the property through SWOT analysis and strategy development. ✅ Seasonal profile setup - configure your property calendar and rates based on seasonality, market supply & and demand, travel and tourism trends, and other specific facts based on the region. ✅ Review pricing - configure the far-out or last-minute pricing of your STR/VR to optimize bookings and improve occupancy. ✅ Optimize bookings for underperforming, vacant, or newly established properties through content optimization, market-based dynamic pricing, minimum night and min/max price setup, and other applicable long-term and short-term approaches to improve occupancy and eventually revenue. ✅ Performance analysis and report generation – generate weekly/monthly reports to analyze and represent the performance of the property and provide insights on improving the occupancy of properties. I'm a driven undergraduate student👨‍🎓 with a strong passion for the hospitality industry. Throughout my studies and hands-on experience, I have developed a range of expertise in areas such as revenue management, price optimization for hospitality accommodations, vacation rentals, and short-term rentals. I am dedicated to staying up-to-date on the latest industry trends and technologies, and I am eager to use my skills and knowledge to contribute to the success of a dynamic and customer-focused hospitality organization. Whether it's through a career in revenue management, hotel or restaurant management, or another related field, I am committed to making a positive impact in the industry and providing exceptional experiences for guests. Don't hesitate to reach out with your requirements :)🙌
    vsuc_fltilesrefresh_TrophyIcon Hospitality
    Data Analytics
    Yield Management
    Research & Strategy
    Management Consulting
    Booking Management System
    Price Optimization
    Hospitality & Tourism
    Pricing Strategy Consulting
    Revenue Management
    Pricing Research
    Market Analysis
  • $50 hourly
    Maximize Your Short-Term Rental Business: Partner with an Expert Embark on a transformative journey with a seasoned entrepreneur dedicated to elevating your short-term rental venture. I bring a wealth of experience and a commitment to your success, offering bespoke services to spur growth and profitability in your business. Why Partner with Me? Tailored Strategies: Your path to success is unique. I craft personalized approaches, aligning them with your specific business goals, moving away from generic, one-size-fits-all solutions. Expertise in Marketing and Listing Optimization: Leverage my dual skills as an experienced host and marketing expert to attract your ideal guests consistently. I use real-time market data to enhance your listing's appeal, increasing both occupancy and revenue. Comprehensive Consultation Services: Navigating the short-term rental market can be complex. I offer in-depth consultation covering everything from pricing strategies to property management insights. Proven Track Record: My methods are backed by real-world results, demonstrating my ability to help hosts thrive in a competitive market. My Commitment to You Choosing my services means more than just hiring a consultant; it means gaining a dedicated partner. I stand by the quality of my work, committed to delivering substantial value and tangible results. Let’s Achieve Success Together Your vision for your Airbnb business is within reach. Contact me to discuss your goals and discover how we can collaborate to turn them into reality. I'm excited to connect with you and start a journey towards heightened profitability. I look forward to hearing from you and building success together.
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    Pay Per Click Advertising
    Revenue Management
    Google Analytics
    On-Page SEO
    Financial Analysis
    SEO Keyword Research
    Retargeting
    Travel & Hospitality
    Social Media Marketing
    Sales & Marketing
    Search Engine Optimization
  • $15 hourly
    Ready to take your business to the next level? Get an All-in-One Virtual Partner Now! Hire me! *wink* As a professional with 10 years of experience in a variety of fields, I am dedicated to helping you reach your goals, allowing your business to grow and expand its reach, and increasing your revenue. My expertise and understanding of the industry can lift your project to the next level. My mission is to make it easier for business owners like you to work smarter, not harder, while still enjoying life and reaching new heights of success. My expertise is diverse and covers the following areas: ✅Short-term Rental Management (Coordinating with cleaners, maintenance personnel, property owners, and vendors to ensure that all tasks are completed in a timely manner and to the highest standard.) ✅Client communication (Excellent interpersonal and communication skills, as well as problem-solving skills) ✅Airbnb/VRBO Listing Creation ( Helping Short-Term Rental Owners Get Started and Get Their Listings Live) ✅Customer Service (Phone, Chat and Email) ✅Social Media Management (Researching content topics, creating a social media calendar, designing content graphics, drafting copywriting, and scheduling and monitoring posts. ✅Social Media Engagement ✅Administrative Tasks (Executive Support, Web Research, Data Entry and more) ✅Graphic Design ✅Project Management ✅Email Management ✅Scheduling and calendar management (Strong organizational skills and the ability to manage multiple tasks) ✅Basic Photo Editing ✅Lead Generation ✅Web Research ✅Data Entry ✅E-commerce Product Research and Listing ✅Guidebooks Creation and a lot more! The tools and apps that I utilized: ⚡Google Suite ⚡Asana ⚡Trello ⚡Teamwork ⚡Hubspot ⚡Airtable ⚡Canva ⚡Buffer ⚡Planoly ⚡Later ⚡Airbnb ⚡VRBO ⚡Zillow ⚡Hospitable ⚡Rentals United ⚡Furnished Finder ⚡Booking.com ⚡Resort Cleaning ⚡Turnover BNB ⚡ BreezeWay ⚡ Pricelabs ⚡Remote Lock ⚡Ring ⚡August Lock ⚡ Noiseaware ⚡Cloudinary ⚡Snappr ⚡Doordash ⚡Taskrabbit ⚡Microsoft Office ⚡Slack ⚡Amazon Business Prime ⚡Freshbooks ⚡Bill.com ⚡Notion ⚡Yelp ⚡GrubHub ⚡UberEats ⚡Calendly ⚡Ring Central ⚡Openphones ⚡ Ai Tools (Chatgpt, Copy.ai, Magic Write etc.) and a lot more! ⭐Some positive attributes that I bring to teams and my clients: I am reliable, organized, and a problem solver. I have strong communication skills, a keen eye for detail, and the ability to think quickly in challenging situations. I am also a team player, cooperative, and good at working with different personalities. I am passionate about my work, strive to exceed expectations, and use my creativity to innovate solutions. I have worked with: → Different e-commerce businesses (clothing, food, electronics and more) → Short-Term Rental Property Management → Real Estate and Property Management → Digital Marketing Agencies based in Arizona, California and Pennsylvania → Cleaning Service Company → Right hand to CEOs and VPs Let's team up and work together to make something incredible! I'm looking forward to seeing what we can achieve. Let's connect! *wink*
    vsuc_fltilesrefresh_TrophyIcon Hospitality
    Ecommerce
    Personal Administration
    Real Estate Virtual Assistance
    Scheduling
    Calendar Management
    File Management
    Executive Support
    Customer Service
    Social Media Management
    Community Management
    Property Management
    Administrative Support
    Graphic Design
    Canva
  • $53 hourly
    Education: 1/2004 – 5/2005 Alcorn State University Lorman, MS Secondary Education, MS 8/1999 – 5/2003 Alcorn State University Lorman, MS Business Management, BS 8/1996 – 6/1999 Wingfield High School Jackson, MS High School Diploma Work Experience: Primal Muscle Dallas, TX 8/2018 -- Present Position: Telecommute Sales Rep • Performed sale process from top to bottom • Advised numerous clients on fitness goals • Cold calling experience • Manage Customers to form a book of business • Advise clients on products and provide support ViaSource Dallas, TX 8/2017—9/2018 Position: Lead Generation Specialist • Generate leads for various clients • Provide information on various Programs • Provide excellent customer service skills • Experience in using a auto dialer • Cold calling experience • Outbound sales Nexus OP Dallas, TX 9/2015 – 8/2017 Position: Customer Service Manager • Resolved customer issues • Provided Product support • Provided refunds and well as other perks to make sure customer was satisfied • Part of the escalation team which dealt with the most extreme issues Sandford Oil Decatur, TX 9/2014 – 9/2015 Position: Crew Supervisor • Assembled teams to maintain frac crews fuel inventory • Completed paperwork for fuel inventory and billing • Constantly communicated with treaters and company men for major oil companies • Daily review of fuel inventory and maintenance • Conduct safety meeting to ensure all safety hazards have been identified • Responsible for all fuel on Frac site • Performed daily safety assessment of job and duties BBQ Tavern Mesquite, TX 4/2012 – 9/2014 Position: General Manager • Balanced service with cost to ensure profitability • Promote guest satisfaction to ensure repeat business • Managed all aspects of sales and marketing process • Built growing relationships with numerous vendors • Daily review of budget and revenue • Responsible for all customer service related issues • Purchase / Control inventory with attention to budget guidelines • Developed numerous loss prevention strategies and executed effectively • Managed the staffing process Merry Maids Mesquite, TX 11/2009 – 4/2011 Position: Branch Manager. • Manages the branch office operations, customer interface, problem resolution for customers and employees • Daily review of budget and revenue including P&L experience • Responsible for all customer service issues, maintains positive customer relations to ensure customer retention • Served as Branch safety coordinator, consistently following OSHA guidelines • Developed various sales tactics and ideas in order to improve our sales process Frito - Lay Irving, TX 6/2007- 6/2009 Position: Operations Resource Manager • Managed multiple Indirect & Direct Labor accounts to exceed plan goals two consecutive years • Led 25 to 30 warehouse team members in daily activities to deliver positively against plan goals for our major performance metrics • Served as the PepsiCo Self Audit/SOX Audit Captain for the Irving Warehouse to ensure 100% implementation and execution of audit requirements. Result – Well Controlled • Generated Weekly Physical Inventory Standard Operating Procedures, performance scorecards, and checklists to streamline the weekly count and shared with other sites as Best Practice • Responsible for team development, quality, performance, cost, service and safety. • Organize and facilitate team meetings to achieve continuous productivity improvements • Implemented first ever Vulcan Picking system in Irving facility. • Speed of Trust Training New York Life Jackson, MS 8/2006 –4/2007 Position: Financial Advisor • Analyzed information and prepared plans best suited to individual clients' requirements. • Provided clients with information on new and existing products and services. • Communicated complex information to clients to make them aware of their options and help them assess the relative merits of different plans. • Acted as the steward of the client's assets. Achieved client satisfaction and loyalty through excellent service. • Ongoing sales training. Alcorn State Lorman, MS 5/2005 – 8/2006 Position: Health / P.E. Instructor / Asst. Defensive Line Coach • Instructed the basic fundamentals of activity courses as well as health. • Assistant defensive line coach • Groomed young men for football as well as the real world • Part of NCATE accreditation committee Tru Green Chem. Lawn Jackson, MS 2/2005 - 5/2005 Position: Neighborhood Sales Rep • Performed various tasks within the company. • Door-to-Door sales and telemarketing sales. • Generated over 60,000 dollars in revenue sales within 2 months with the company. • Cold Calling experience • #2 in sales within the company COMPUTER SKILLS Proficient in utilizing Microsoft Word, Excel, Power Point, & Inventory Management Software
    vsuc_fltilesrefresh_TrophyIcon Hospitality
    Relationship Management
    Business Management
    B2C Marketing
    B2B Marketing
    Customer Service
    Sales
    Lead Generation
    Telemarketing
    Cold Calling
  • $12 hourly
    HIGH LEVEL OF EXPERTISE in Listing Optimization and Integration | Vacation Rental Manager (AIRBNB, booking.com, etc) | Channel Manager/PMS Integration | 100% Guest Experience Short Stays - Vacation Rentals - Holiday Homes - Luxury Accommodation - Long Term Rentals I can help you set up your channel manager and sync all your property calendars and integrate them to all other channels available. I can extend help with the following such: -Channel Manager Integration and Optimization -Booking Automation, Booking Sync, Guesty, Beds24, Kross Booking, Newbook, 364 Villas -Listing to all channels available for your property address (Airbnb, Booking.com, Expedia, Agoda, TripAdvisor, HomeAway, Traveloka, Travigo, Ctrip, 9flats and more) -Help you with pricing and calendar management -Onboarding and offboarding of properties -Mapping and unmapping OTA -Bookings and reservation management -Calendar management - blocking and unblocking calendar -Direct contact with booking channels for any inquiries/issues encountered -Listing Optimization and improve SEO -Guide book software - Hostfully & Wishbox -Process and Description Guidelines -Help you start from scratch -Swift migration from 1 channel manager to the other. -Database management for all properties, bookings and earnings -100% Guest experience satisfaction If you want to set up your property management smoothly and less stress, hire me and lets work together to get more reservations with less management needed using a channel manager! --- Executive Virtual assistant with 5 years of expertise. Working as a freelance Virtual Assistant has been so much of a success for me. There comes that I'm learning a lot, developed more of my hidden skills and measured the things that I thought are not possible until I have tried them and succeed. Its been a happy 5-year journey since I made up my mind and chooses to be a VA in exchange for my 5-year career as a Senior Customer Service Representative. From where I started way back in 2010 as a Tech Support I was promoted and trained to handle the b2b account for their Finance, Account Support and Escalation for thousand of $ dispute. 5 years ago when I made the most life-changing decision to work home-based. I have worked with different clients from the US, Australia, New Zealand, United Kingdom, Canada and more. These businesses are Real Estate, Advisers, Coaches, Vet Clinics, Digital Marketing, Local Marketing, Schools, Leafleting Delivery Services, Blinds Services, Web Developers, Telecommunications Company, E-commerce and more. Learned to use and master different platforms: For VA: Tools, Process, and Platforms such as: Email & Social Marketing and Management Microsoft Office Apps Data analytics and such Graphic designing creating flyers and brochures Bookkeeping, Auditing, and Finance Administrative Tasks and Ad-hoc Tasks Excel sheets analytics and formulas Project Management platforms Property / Vacation Rental platforms And too many more to mention. Social Media Management: (Facebook, Instagram, Twitter, LinkedIn, Pinterest) Creating graphics for Social Media Platforms Rich posts and articles Engaging post Data Entry and Lead Generation: Yellow Pages, Google Maps and other local directories Also using Tools like Slovio, Find me and more E-commerce tools, task, and platforms such as: Shopify, Facebook Ads, IG Graphic design Inventory and invoices Product Listing and more Customer Service Email and Phone inquiries Customer Service Relations: Outbound and inbound phone calls Email and Texting Platforms Updating database Answering Inquiries And other more Ad-hoc Tasks that the client may need. So if you are looking for "A Jack of all Trades" that is me. All the skills you can find in one person! Plus I don't limit myself from new things that you may introduce to me! To wrap it all up, I'm a dedicated Va, detail-oriented, can work under pressure, thinks outside of the box, organized, work with accuracy, value the quality of work, deliver results, reliable, passionate, and most of all I love what I do. I will be your ALL AROUND VA!
    vsuc_fltilesrefresh_TrophyIcon Hospitality
    Digital Marketing
    Database Administration
    Data Entry
    Administrative Support
    Customer Service
    Bookkeeping
    Social Media Management
    Data Analysis
  • $20 hourly
    I believe in taking chances. Therefore, I am trying to have lots of skills to be experienced and can do multitasks in different fields. My experience and main job is in the hospitality field in the customer service (Front Office) since 2009 till now which makes me expert in this field, also have experience in budgeting and forecasting as working in the revenue department and also handling all online channels. I have a very good idea about programming, had lots of courses on Data analysis.
    vsuc_fltilesrefresh_TrophyIcon Hospitality
    Online Help
    Budget
    Forecasting
    Training
    Translation
    Data Analysis
    Microsoft PowerPoint
    Arabic to English Translation
    Customer Service
    Microsoft Excel
    Data Entry
    Microsoft Word
  • $75 hourly
    Hi, my name is James, I’m a Microsoft Excel and Google Sheets expert and I can help you unlock your spreadsheets' full potential! With over 10 years spent working in operations management positions I have extensive experience creating customized spreadsheets; using a data-driven approach to analyze performance and improve efficiency and productivity. I design clean, easy to understand spreadsheets that can perform complex tasks without overwhelming the user – regardless of level. I can help you with: - Custom Excel/Google Sheets systems development - Google Scripts and VBA Macros - Webhook capture - Troubleshooting and repair of broken spreadsheets - Complex or simple formulas - Dashboards and reports - Spreadsheet protections or hiding formulas - Creating charts, graphs, or other visualizations - Data analysis - Process automations and improvements I'm a dependable, organized, and hardworking professional with good attention to detail. I have worked with people from many different industries and pride myself on being quick to understand the needs and requirements of potential clients and to use my intuition and experience to anticipate issues before they arise. Some of the spreadsheets I have designed and built include systems to: - Manage employee scheduling, attendance, and payroll - Track and manage inventory - Track creditor and debtor ledger positions - Calculate vendor payments and issue reports - Manage projects and generate Gantt charts - Track sales and issue invoices and statements - Manage a food production line I have the tools, experience, and knowledge to help you achieve your goals. I love a challenge and I believe a project is not complete until you are completely happy with the result. I look forward to meeting you!
    vsuc_fltilesrefresh_TrophyIcon Hospitality
    Data Visualization
    Data Analysis
    Business Operations
    Administrative Support
    Inventory Management
    Google Sheets
    Microsoft Excel
    Microsoft Office
  • $50 hourly
    I am a very skilled in sales/telemarketing/lead gen/sales training & soft IT network support. I have extensive knowledge & hands-on experience in message scripting, lead building, efficient note-taking, & telemarketing to maximize productivity in many different industries. This gives me an advantage over other freelancers.
    vsuc_fltilesrefresh_TrophyIcon Hospitality
    Sales Management
    Communication Etiquette
    Sales Strategy
    Network Administration
    Telemarketing
    Technical Support
    Customer Service
  • $20 hourly
    Highly motivated digital marketer with proven experience in Social Media Management, organization, and execution of digital campaigns, event management, e-mail marketing, sales banners, business cards, logos, Instagram posts / animated, Facebook campaigns. Creating and maintaining web pages with integrated online stores or rental properties with the right and winning SEO. Previous experience in running digital channels and campaigns for hospitality, short-term rental, and local businesses. I am eager to expand my knowledge on a daily basis. Do you need help with some interesting projects? I'm here to help you launch it or bring it to a new level. Apart from these, specialized in the following areas: 1. Virtual Assistant 2. Short and long term rental 3. Customer Service Support 4. Data Entry 5. Data Conversion (PDF to Excel, JPEG, XML, etc) 6. Content Writing, Ghostwriting, Articles, Technical Writing 7. Web Scraping and Research 8. Word Press 9. Canva creations 10. Integrations of rental properties from multiply sites into one system Managed over 300 listings over the course of 5 years and I managed all inquires, guest communication from potential guests, and write reviews after they end their stay with us. I can also update weekly pricing and optimize listings. Also managed boat rental/ cruise tours across various platforms included but were not limited to creating and managing listings. Expert in Software and websites like: Airbnb HomeAway/VRBO Booking.com/Extranet Expedia/Expedia Central Stripe Payments Quickbooks Hostway Asana Trello Properly YourPorter TurnoverBNB Guesty Excel and Microsoft Office Samboat GetMyBoat TripAdvisor Nautal ClickandBoat WordPress Pipedrive Base Front Notion Vacation Rental/ Booking manager tasks: - Partner Client Phone handling - Creating invoices on Quickbooks and Payments on Stripe - Backend Website Management - Answering Vacation Rental Inquiries from guests with In a 1/2 hr frame - Coordinating with the cleaners - Daily Extension Up-Sells for guests who are staying - Check-in / Check-out messages - Resolving guest issues - Creating Templates on different platforms for a pre-recorded response for generic inquiries - Hostfully Guestbook creation and management - Detailed Information about the YourPorter software and full handling - Marketing on social media My 20 years journey includes handling the following Support jobs: * Booking/reservations manager VA for short& long term rentals * VA / Administrative assistant * Help Desk/Ticket Support * Live Chat Support * Email Support * Inbound Phone Support * Outbound Phone Support * Daily news reporter on the field * Administrative assistant/ Client specialist to Medical Director in the USA at Aetna US Health Care insurance company (worked on-site, Atlanta- GA full-time employee) * F&B manager at Sheraton Hotel Atlanta (worked on-site, passed numerous training on CS) * Administrative assistant/ translator in Montenegro for CEDEM who's CEO is current Minister of Foreign Affairs of Montenegro * Executive Office administrator/support to the legal team at Humanitarian Law Center from Belgrade (Serbia) at the Podgorica field office engaged in documenting war crimes (gathering information, searching for details, documenting all finding, police torture, gathering reports and sending in the main office for future publications). I have worked for clients from different countries and still going with a positive job success ratio. Communication is my passion and I firmly believe in fully comprehending customers' needs to achieve customer satisfaction. -I can resolve customer complaints via email, chat, or social media. -Greet customers warmly -Sell products and services. -Utilize computer technology to handle high customer complaint volumes. -Work with the customer service manager to ensure proper customer service is being delivered. I am a full-time freelancer and can work in the EU, UK, or US business hours. I am flexible, responsible, able to work without supervision as long as I get clear instructions. I do not accept and apply to jobs that I know are beyond my competence and proficiency.
    vsuc_fltilesrefresh_TrophyIcon Hospitality
    Customer Service
    Hospitality & Tourism
    Virtual Assistance
    Personal Administration
    Property Management
    Phone Support
    Online Chat Support
    Email Support
    Airtable
    Digital Marketing
    Real Estate
    WordPress
    Microsoft Excel
  • $28 hourly
    🔥TOP RATED & UPWORK CERTIFIED 3D MODELER 🔥 If you're searching for an Architect who can skillfully manage your projects, transforming your sketches into both 3D and 2D architectural wonders, as well as breathe life into the exterior and interior designs through visualizations, then you're in the right place. With a track record of over 70 successfully completed projects on Upwork and a perfect 100% Job Success Score (JSS) on my profile, I demonstrate unwavering dedication and a strong work ethic in every task I undertake. Bringing more than 5 years of experience as a Licensed Architect in GCC countries, I've honed my expertise in Architectural Design, MEP drawings, 3D Modeling, and creating lifelike visual representations. My commitment to delivering excellence is reflected in my portfolio. ✅Designed 60+ Architecture projects. ✅Completed 17+ Interior Design projects. ✅Worked on 20+ landscape architecture projects. ✅Designed 15+ Graphic designs ✅Every small detail is Important. ✅Sustainable Designing. My skills and services : - 2D Architectural drawings - 3D modeling - Interior design - Rendering - Arch/Viz - Landscape design - Floor plans - Elevations - Construction Documentation - MEP drawings -Interior Fit-out consultation I use 8 software to bring my thoughts to life which are as follows. 1. Auto-cad. 2. Revit 3. Sketch-up. 4. Photoshop. 5. Corona render 6. Lumion11. 7.PowerPoint 8. Ens-cape 9. Unreal-engine
    vsuc_fltilesrefresh_TrophyIcon Hospitality
    Plant Layout Design
    Interior Architecture
    CGI
    Interior Design Consultation
    2D Design & Drawings
    Building Design
    Realistic
    Office Space Planning
    Interior Design Animation
    Exterior Rendering
    High-Quality Rendering
    3D Modeling
    Landscape Design
    Recreational Architecture
  • $90 hourly
    I'm a Top-Rated Food + Beverage + Hospitality writer with seven years of experience working in + writing about restaurants in New York City. This means I know the world of food inside and out—as a customer, consumer, and employee. I pride myself on being a server with a Master's degree from Columbia, which means I'm equally comfortable writing academically as I am using my own unique voice to convey what I'm passionate about—restaurants! From food trends to restaurant reviews to social issues in the world of hospitality, I'm here to create your food writing content. My years of experience as a server have taught me how to sell food 'on the fly', and it's a skill that translates into the copy I write for my clients. Whether your restaurant or food brand is looking for an about me page, press release, or menu makeover, I know what works in the hospitality business. Let's 86 bad copy!
    vsuc_fltilesrefresh_TrophyIcon Hospitality
    Hospitality & Tourism
    Recipe Writing
    White Paper
    Blog Content
    Editing & Proofreading
    Article Writing
    Writing
  • $35 hourly
    From Singapore, educated in Australia, conquered China & Vietnam. Bilingual in English & Chinese. Specialise in 5-star Luxury Hotel marketing, PR and events marketing. Outgoing and bubbly personality, at the same time highly motivated, capable and passionate. A team player, creative thinker, efficient worker, fast learner, highly organised, enthusiastic with a can-do positive attitude. Ability to keep level headed at all times.
    vsuc_fltilesrefresh_TrophyIcon Hospitality
    Community Management
    Sustainability
    Travel Planning
    Event Management
    Event Photography
    Project Plans
    Creative Writing
    Event Marketing
    Marketing Plugin
    Email Campaign Setup
    Social Media Marketing Plan
    WordPress
    Event Planning
  • $25 hourly
    My customer services, commercial and management skillset has been developed through roles working within the hospitality sector as well as corporate environments. I am a qualified Front Office Manager with specialism in customer service engagement and resource deployment and allocation. I have relevant expertise in sales and external client relations particularly within a tourism and travel environment. I am an excellent communicator and I am results orientated, skilled in developing business plans and presentations as well as engaging with national and international corporate clients and high-net-worth individuals. I work effectively as a team player as well as independently to deadlines and targets. My empathetic and personable nature along with ability to stay calm under pressure allow me to effectively apply my qualities to achieve success in any situation or need within the company.
    vsuc_fltilesrefresh_TrophyIcon Hospitality
    Castilian Spanish
    Customer Service
    Microsoft Word
    Instagram
    Microsoft Excel
    Sales
    English
  • $18 hourly
    BOOKING PLATFORMS ✓ Airbnb ✓ Booking.com ✓ VRBO ✓ HomeAway ✓ TripAdvisor/Flipkeys ✓ Expedia ✓ Agoda ✓ Other OTAs CHANNEL MANAGERS ✓ Hostaway ✓ Guesty ✓ Guesty for Hosts ✓ Hospitable ✓ FanstasticStay ✓ OwnerRez ✓ And more! PRICING TOOLS ✓ Pricelabs ✓ BeyondPricing ROLE SUMMARY ✓ Guest interaction/vetting/selection ✓ Resolutions Handling ✓ Calendar/Schedule Management ✓ Listings Management ✓ Maintenance/repair coordinator I possess a comprehensive set of professional traits that make me an invaluable asset to any team. These traits include being a skilled problem solver, maintaining a positive attitude, exhibiting strong work ethic, being responsible and accountable, and being driven by goals and results. My ability to thrive under minimal supervision sets me apart, and I consistently deliver quality work even under pressure. I approach work challenges with unwavering determination, ensuring successful outcomes. As a natural achiever, I always strive to be at my best and give 100% effort in all tasks I undertake. With a solid background in the communications industry spanning 7-8 years, I bring extensive experience in technical and customer support. Furthermore, I have excelled as a Communications Analyst and Customer Handling Coach for 3 years, honing my expertise in these areas. My combined experience, strengths, and skills are instrumental in driving the team to overcome any obstacles and achieve remarkable success. I am committed to investing time in continuous learning, ensuring I stay abreast of evolving business needs, and I am always ready to take the initiative to tackle challenges head-on. With my versatile skill set and proactive approach, I am confident about what I can bring to the table.
    vsuc_fltilesrefresh_TrophyIcon Hospitality
    Booking Management System
    Communications
    Administrative Support
    Customer Support
    Hospitality & Tourism
    Personal Administration
    Executive Support
    Virtual Assistance
    Social Media Management
    Email Support
    Light Project Management
    Email Communication
  • $50 hourly
    I'm a travel agent who has been professionally planning trips all over the world since 2014. I have 5+ years of experience in sales, leisure and business trip planning and crafting custom-made itineraries. I run my own travel company called GlobalNomad to help people accomplish their travel bucket list goals. My expertise is stitching together personalized and seamless dream travel experiences. I love saving my clients on average 5-20+ hours of planning time and hundreds of dollars. My specialty is complex, multi-destination trips around the world thanks to extensive destination and geography knowledge. This means I can plan anything from a budget weekend getaway to a 5-star luxury trip around the world. Hire me to research, design, and book a better trip than you could attempt your own!
    vsuc_fltilesrefresh_TrophyIcon Hospitality
    Graphic Design
    Web Development
    Social Media Marketing
    Travel Planning
    Photography
    Social Media Management
    Blog Development
    Blog Writing
    Travel & Hospitality
  • $125 hourly
    Hello! I can help you create a brand strategy and branded copywriting that resonates with your audience. Starting and running a business can be daunting; sometimes, people want to take shortcuts. However, from experience, companies that don't take the time to do their Brand DNA and Brand Strategy will need to go back and do it at some point. That's why I am here to help. As Expert-Vetted, the Top 1% of talent on Upwork in Sales & Marketing, we can collaborate and get it all done. Words tell, emotion sells. Once that bond is created, your brand awareness surges resulting in more revenue, referrals, and loyalty. Clients are always pleased with their new brand elements and content that is clear, consistent, and concise. Once hired, you will get my Brand DNA worksheet, saving us many messages back and forth and moving us forward. These questions are designed to give me the background of what you know, what's in place already, and where you're headed. I have worked in various industries, locally and internationally, from indie to corporate. No matter the size of your business, the writing and branding concepts and processes are the same. My goal is for the deliverables to exceed your expectations. I meet tight deadlines, take pride in my work, am detail-oriented, communicative, and don't need a babysitter. If you're still reading this, then please reach out, review my portfolio, and watch my video for a brief intro. Then, let's hop on a ZOOM call here on Upwork! Keverne PS: I like building relationships for an ongoing positive experience. My areas of expertise are: Luxury: Retail, Interior Design, and Hospitality Culinary / Food & Beverage ESG / Eco / Green companies Wellness Startups Construction & Renovation Business Services B2C, B2B, D2C My Services include: Brand Strategy Brand DNA Brand Development Brand Style Guide Content Brand Positioning Brand Story / About Us / Bios Brand Pillars Website Content / Landing Page Content Creation Consulting Copywriting Rebranding Brand Refresh Brand Pivoting Taglines / Slogans Mission, Vision, Core Values Value Propositions Romance Headers & Product Descriptions Franchise Materials Direct Mail Direct Response Copy LinkedIn Business page creation and guidance Skillsets include: Original content I create through imagination, creativity, and research, Brand Strategy, Storytelling, About Us Page, Copywriting, Brand Positioning & Messaging Strategy, Brand Identity & Guidelines, Website Content, Landing Page, Branding, and Content Creation. B2B B2C D2C
    vsuc_fltilesrefresh_TrophyIcon Hospitality
    Brand Guidelines
    Brand Positioning
    Brand Development
    Consultation Session
    Landing Page
    Content Creation
    Website Content
    Brand Identity & Guidelines
    Copywriting
    Brand Consulting
    Website Copywriting
    Storytelling
    About Us Page
  • $15 hourly
    Short Term & Long term Rental Expert with 10 years of experience. I have years of extensive experience Managing Short Term Vacation Rentals listed on Airbnb, VRBO, Homeaway, Booking.com, and Furnishedfinders. I've helped manage listings of up to 500+ properties across the US, UK, Canada, and AU for several Vacation Rental companies. I have also worked as a Guest support agent with Accor Hotels, a chain of hotels worldwide with about 1000+ hotels on its portfolio. In this role, it's my responsibility to communicate with all guests, travel agents, and referral networks concerning reservations by Telephone, Chat and Email through a central reservation system. My daily task is consists of guest communications, managing maintenance, and housekeeping team through email, chat/text, responding to Reviews, consolidating all guest feedbacks, and property maintenance issues to address them accordingly. So if you're looking for a Jack of all trades, then I am your guy. My skills include: -Rockstar Airbnb Virtual Assistant -Respond To Guest Inquiries -Screen Potential Guests and make bookings -Staff management (Cleaner and Maintenance Team) -Schedule Cleanings with the Housekeepers -Coordinate services with the local property manager -Provide Support for my Guests -Send welcome, check-in, and post-stay emails -Troubleshoot problems that may arise -Manage listing calendars and availabilities -Write and respond to guest reviews -Prospecting New listings -Achieving 5-star ratings and Superhost Status Experience with: -Airbnb -VRBO (HomeAway) -Smartbnb -Guesty -Hostaway -Hostfully -Hospitable -Booking.com -Airtable -FurnishedFinders -Breezeway -Tokeet -AutoHost -notion.so -Vivintsky -Asana -Slack -Lynx padlocks -Igloo locks -Google Drive -Google Calendar -Properly (Cleaning Tool) -Price Lab -ZIllow -Front -Google Suite Etc
    vsuc_fltilesrefresh_TrophyIcon Hospitality
    Trousers & Shorts
    Property Management
    Technical Support
    Zendesk
    Computer Maintenance
    Online Chat Support
    Customer Service
    Autodesk AutoCAD
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How to Hire Top Hospitality Specialists

How to hire hospitality specialists

Restaurants, tourism, recreation—the hospitality industry reaches across many different fields and skillsets. From content creation to project management, hospitality professionals can help you bring your project to life. 

So how do you hire hospitality specialists? What follows are some tips for finding top hospitality specialists on Upwork.

How to shortlist hospitality professionals

As you’re browsing available hospitality consultants, it can be helpful to develop a shortlist of the professionals you may want to interview. You can screen profiles using criteria such as:

  • Industry fit. There are numerous subindustries that fall under hospitality such as restaurants, hotels, and casinos.
  • Project experience. Screen candidate profiles for specific skills and experience (e.g., managing an AdWords campaign for a hotel chain).
  • Feedback. Check reviews from past clients for glowing testimonials or red flags that can tell you what it’s like to work with a particular hospitality contractor.

How to write an effective hospitality job post

With a clear picture of your ideal hospitality specialist in mind, it’s time to write that job post. Although you don’t need a full job description as you would when hiring an employee, aim to provide enough detail for a contractor to know if they’re the right fit for the project. 

An effective hospitality job post should include: 

  • Scope of work: From content creation to project management, list all the deliverables you’ll need. 
  • Project length: Your job post should indicate whether this is a smaller or larger project. 
  • Background: If you prefer experience with certain industries or collaboration tools, mention this here. 
  • Budget: Set a budget and note your preference for hourly rates vs. fixed-price contracts.

Ready to bring your hospitality project to life? Log in and post your hospitality job on Upwork today.

HOSPITALITY SPECIALISTS FAQ

What is hospitality?

The hospitality industry includes any business niche that places an emphasis on customer satisfaction and leisure-related needs. 

Here’s a quick overview of the skills you should look for in hospitality professionals:

  • Hospitality
  • Customer service
  • Contractor-specific skills (e.g., content writing, hospitality management, virtual assistant)

Why hire hospitality specialists?

The trick to finding top hospitality specialists is to identify your needs. Are you looking for an event planner who’s familiar with coordinating events in the hospitality industry? Or is your goal to provide content for a hospitality-themed blog? The cost of your project will depend largely on your scope of work and the specific skills needed to bring your project to life. 

How much does it cost to hire a hospitality contractor?

Rates can vary due to many factors, including expertise and experience, location, and market conditions.

  • An experienced hospitality specialist may command higher fees but also work faster, have more specialized areas of expertise, and deliver higher-quality work.
  • A contractor who is still in the process of building a client base may price their hospitality services more competitively. 

Which one is right for you will depend on the specifics of your project.

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