Hire the Best Chat Support Specialists
in Ghana

I am a highly skilled Virtual Assistant with proven expertise in Administrative Support, Email Management, Calendar Management, and Data Entry. I help entrepreneurs, executives, and growing businesses stay organized, efficient, and focused on their core priorities. With a strong attention to detail and a proactive approach, I handle daily operations seamlessly from managing inboxes and schedules to conducting web research, organizing data, and providing customer support. My goal is to simplify your workflow and ensure nothing falls through the cracks. I specialize in: • Virtual Assistance & Administrative Support • Email & Inbox Management • Calendar Management & Scheduling • Data Entry, Data Mining & Web Research • Customer Support (Email, Chat, CRM Tools) • Social Media Assistance & Content Scheduling • File Organization & Document Preparation • Project Management (Trello, Asana, ClickUp) I am tech-savvy and proficient in Google Workspace, Microsoft Office, and various project management and CRM tools. I am known for being reliable, detail-oriented, and responsive, with the ability to meet deadlines and deliver high-quality results consistently. If you’re looking for a dependable Virtual Assistant who can take tasks off your plate and help your business run smoothly, I’m here to support you. Keywords: Virtual Assistant, Administrative Support, Executive Assistant, Data Entry Specialist, Email Management, Calendar Management, Customer Support, E-commerce, CRM Management, Web Research, Project Management, Lead Generation, Inbox Management, Scheduling, Google Workspace, Microsoft Office, Trello, Asana, ClickUp. Let’s work together to improve your productivity and grow your business.

Hi there, Need a reliable Virtual Assistant who can manage your daily operations, provide excellent customer support, and maintain a strong social media presence while you focus on growing your business? I help entrepreneurs, startups, and growing businesses save time, stay organized, and improve customer experience through professional administrative support, inbox management, customer service, and social media management. If you're overwhelmed with emails, appointments, customer messages, or repetitive admin tasks, I can help keep your business running smoothly and efficiently. Here’s how I can support your business: ✔ Virtual Assistance & Administrative Support – Email management, inbox organization, calendar management, appointment scheduling, data entry, internet research, and task coordination ✔ Customer Support & Customer Service – Email support, chat support, CRM management, customer follow-ups, issue resolution, and maintaining positive customer relationships ✔ Social Media Management – Content scheduling, community engagement, comment moderation, DM management, social media support, and audience interaction ✔ Business Operations Support – Documentation, CRM updates, lead follow-ups, workflow organization, and daily operational support Tools & Skills: Google Workspace | Canva | ChatGPT | CRM Tools | Microsoft Office | Social Media Scheduling Tools | Email & Calendar Management What you gain when working with me: ✅ Faster response times and improved customer satisfaction ✅ More time to focus on growth and business strategy ✅ Organized systems and smoother day-to-day operations ✅ A dependable Virtual Assistant who pays attention to details ✅ Consistent support you can rely on I bring strong communication skills, professionalism, attention to detail, and a solutions-focused mindset to every project. I don’t just complete tasks—I become a reliable partner dedicated to helping your business run efficiently and grow. Let’s discuss your needs and see how I can support your business goals. We can jump on a quick 15-minute call to get started.

I source, verify, and ship products from Chinese suppliers (Alibaba, 1688, AliExpress) for clients who need reliability, not guesswork. Based in Tema, Ghana, I bridge the gap between Chinese manufacturers and buyers who can't read the listings, negotiate with suppliers directly, or manage the shipping process themselves. What I do for clients: Source and compare suppliers across 1688, Alibaba, and AliExpress, reading and negotiating listings directly in Chinese Order and verify samples before any bulk commitment — checking packaging, specs, and quality against what was promised Negotiate pricing and MOQs for bulk orders once a sample is approved Track shipments end-to-end, from the Guangzhou/Ningbo consolidation warehouse through customs clearance to final delivery Handle product compliance checks (e.g. electrical standards for the Ghanaian/West African market) I run my own sourcing and import business (Sino.Bridge), so I'm not learning this on a client's dime — every process I offer is one I use for my own operations. Service packages to list separately Sample sourcing & verification (single product, supplier research + sample QC) Bulk order sourcing & negotiation (price negotiation, MOQ handling) End-to-end shipping coordination (tracking, customs, delivery confirmation)

A passionate bilingual (French & English) Customer Relationship Executive with 7+ years on-site experience and about 2 years working remotely. Have a keen understanding of how to manage time, communicate digitally with customers and coworkers to complete work in a timely fashion without sacrificing quality. The type of person who would always act as a positive role model for an organization. In addition, a fast learner and receptive individual. i have worked in various roles that have given me numerous transferable skills as below: REMOTE WORK SKILLS - Proficient in remote collaboration tools: MS Teams, Google chat, Hangout, Zoom, Skype, MS Exchange. - Experience in Document Software & Editing App: MS Office Suite (Word, Excel, Power point, outlook) Share point, Google Suit (Docs, sheet, files slides) and Adobe Suite. - Knowledgeable in Ticketing software: Zendesk, Rave - Typing speed 45 wpm PROFESSIONAL EXPERIENCE - Bilingual Community Support Agent @ SWISSBORG (chat & email) - French Customer Support @ Xcelirate (Email & Phone) - Customer Service Representative @ Health Media Group (Email & Phone) - Customer Relationship Officer @ Prudential Life - Chat Support @ PODIA (English & French) Contact me for all your custom coat for all you customer support needs

Hi There! I have been pre-vetted by the impeccable Upwork Talent Scout team and met the eligibility requirements to provide Top-notch Sales & Business Development, Digital Marketing, Account Management, and Client Support services for great clients like you. 🟩Sales & Business Development| B2B SaaS Sales & Marketing| Sales Copywriting & Lead Generation| Email Coywriting & Campaign Setup| Outbound Sales & Sales Demos🟩 I'm an Efficient, Effective, and Exceptional Sales & Business Development Executive, Account Executive, Client Services Executive, and Virtual Administrative Executive with Over seven years of experience that cut across various Institutions/Industries such as Information Technology & Software Services, Marketing & Advertising, Consumer Services, Logistics & Supply Chain, Higher Education/ Academia, Radio & Television, Mining & Metal, Financial Services, and Agribusiness & Food Production. My goal is to assist you in connecting with your next potential customers, retaining them through excellent Customer Service and Client Account Management, lowering your costs, and allowing you to focus on other vital elements of your business and life. 🟦SKILLS AND SPECIALTIES🟦: ============= ============ Sales & Business Development | B2B SaaS & Automation Tools| B2B Lead Generation | LinkedIn Sales Nav Expert | B2C Sales & Marketing | Digital Marketing | Account Management | Client Success & Customer Service Support | Client Onboarding | Excellent English Verbal(Written and Spoken) Communication | Telemarketing, Cold and Warm Calling | Email and Social Media Management | Online & Market Research | Data Scraping, Data Mining, Data Collection & Data Entry | Website Management | Project Management & Customer Relationship Management (CRM) Tools: TLP CRM, Asana, Trello, Airtable, Teamwork, Smartsheet, Monday.com 🟩KEY HIGHLIGHTS🟩: ================== 🟦 Sales & Business Development | B2B SaaS/Automation Tools| B2B Lead Generation | LinkedIn Sales Navigator Expert | B2C Sales| Digital Marketing: A very experienced, enthusiastic, and results-driven Sales/Business Development and Account Manager with a wide range of Sales, Business Development, Account Management, and Client Relationship Management skills. A highly motivated and driven self-starter with excellent interpersonal and leadership skills and a proven track record of delivering results against stretching objectives and timelines with the sole aim of helping businesses to exceed their sales pipeline targets. ✅ Dynamic, Entrepreneurial Sales Account manager with over seven years of experience in driving new business and developing growth from a strong sales pipeline. ✅ I have hands-on experience with B2B Software-as-a-Service Sales and Marketing Automation Tools. ✅ I have experience in B2C and B2B fields with 6 to 7-digit portfolios and am comfortable speaking with high-level executives. ✅ I have a LinkedIn Sales Navigator Account and an Expert in Lead generation, Boolean Search, Prospect List Building, Data Scraping, etc. I also have a great experience with the following Pipeline Stages: ✅Prospecting ✅Introducing Products and Services ✅Lead Qualification ✅Nurturing Leads ✅Delivering Sales Demos ✅Closing Deals 🟦Account Management | Client Success/Customer Service Support | Technical Support | Client Onboarding: ✅Passionate about Account management and Customer/Client Service and can build, drive and manage great virtual teams. ✅Retaining customers through Effective Customer Service. ✅I have several years of experience as a Technical Support Specialist providing phone, email, and chat support for customers worldwide. ✅Rich experience in Campaigns Setup and Campaigns Management. ✅Managed 100 client accounts within the past year and supervised over 300 accounts within the same period. ✅Exceptional relationship builder and highly experienced in securing new business from SMEs to Established Companies through relationships built on Trust, Creativity, and Integrity. 🟦Excellent English Verbal (Written and Spoken) Communication | Appointment Setting | Telemarketing, Cold and Warm Calling | Email & Live Chat: ✅I'm skilled in communicating with clients over the phone and by email. ✅I have 7+ years of experience in Inbound & Outbound Sales, B2B, and B2C Calls, Live Chat Support and Help-desk, Customer Service, and Technical Support, and very eager to learn new tools that get the job done. ✅I'm proficient in diverse Communication and Appointment Setting tools like; Zoom, Google Meet, Skype, Slack, Discord, Telegram, Calendly, Outlook & Google Calendars, etc. 🟦Customer Relationship Management (CRM) Tools: ✅I have hands-on experience using multiple Project Management, CRM, and Email Marketing platforms such as; TLP Automation Platform, HubSpot, Asana, Pipedrive, and Monday.com. Kindly reach out anytime to find out more, and please feel free to send an invite to discuss your project needs and requirements. Cheers! Kenneth.

Hi, I'm Akosua Marfoa Ntikora — a passionate freelance writer and digital customer service professional from Ghana. Whether it’s crafting powerful poems, compelling short stories, or engaging YouTube scripts, I bring words to life with authenticity and emotional depth. ✨ What I Offer: Poetry Writing – Soulful, theme-driven poems that touch hearts and tell stories. Fiction & Nonfiction – Short stories, personal essays, and reflective narratives. YouTube Scriptwriting – Clear, captivating scripts for narration, explainer videos, and storytelling channels. Content Writing – Articles, blog posts, and web content that inform, inspire, and engage. Digital Customer Service – Professional support with empathy, accuracy, and a people-first approach. 🎯 Why Work With Me? I'm creative yet reliable. I write with emotion, purpose, and clarity. My work is always original, on time, and tailored to your audience. I also bring customer care experience to ensure your brand voice connects and serves with excellence. Let’s collaborate to make your content unforgettable. Ready when you are!