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At A Glance: Live Chat Software

Your product or service is original and innovative. Your website is dynamic and easy to navigate. But even with such a solid foundation for success, a lack of prompt and helpful customer service can be a significant hindrance to your business — and your bottom line. With live chat software, it is easy to offer fast and reliable customer care to all of your web page visitors. Live chat allows you to offer the same level of service and attentiveness customers would receive if visiting a brick-and-mortar store, and it enables representatives to answer customer questions immediately. This is mutually beneficial for both businesses and consumers. Alternative eCommerce customer service options like email can be particularly slow, especially during busy sale or holiday times. Receiving a slough of customer emails in a day may mean it takes a day, or even a few, to reply to each. By that time, many consumers will have sought out a similar product or service elsewhere. A live chat software developer or support professional can assist you in utilizing this valuable software to bolster your business significantly.

On Upwork, you’ll be able to post your live chat project for free and browse the profiles of numerous skilled freelance professionals. These individuals are not only adept at installing and implementing live chat, they can also help you troubleshoot any software bugs or problems if the need should arise, and assist you in learning the ins and outs of a recently installed live chat system.

Web Development

Is Cloud Bursting Right for You?

Cloud bursting is one of the most buzzed about applications for the hybrid cloud. In this article, we’ll explore what cloud bursting is, when you should consider it, and what challenges you should expect in implementing it.

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July 28, 2016

Web Development

Continuous Integration Development with GitHub and CircleCI: How It Works & How to Get Started

Continuous integration (CI) is a common practice in development that involves integrating code into a shared repository like GitHub several times a day. In this article, learn how to set up a development environment with CircleCI, a powerful, free CI tool.

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Web Development

Hybrid Cloud: A Brief Intro

Hybrid cloud solutions give organizations the scalability of the public cloud while maintaining data security. In this article, we look at what a hybrid solution entails as well as how it compares to public and private clouds.

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July 25, 2016

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