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At A Glance: Live Chat Software

Your product or service is original and innovative. Your website is dynamic and easy to navigate. But even with such a solid foundation for success, a lack of prompt and helpful customer service can be a significant hindrance to your business — and your bottom line. With live chat software, it is easy to offer fast and reliable customer care to all of your web page visitors. Live chat allows you to offer the same level of service and attentiveness customers would receive if visiting a brick-and-mortar store, and it enables representatives to answer customer questions immediately. This is mutually beneficial for both businesses and consumers. Alternative eCommerce customer service options like email can be particularly slow, especially during busy sale or holiday times. Receiving a slough of customer emails in a day may mean it takes a day, or even a few, to reply to each. By that time, many consumers will have sought out a similar product or service elsewhere. A live chat software developer or support professional can assist you in utilizing this valuable software to bolster your business significantly.

On Upwork, you’ll be able to post your live chat project for free and browse the profiles of numerous skilled freelance professionals. These individuals are not only adept at installing and implementing live chat, they can also help you troubleshoot any software bugs or problems if the need should arise, and assist you in learning the ins and outs of a recently installed live chat system.

Mobile Development

Migrating Your iOS App to Swift 3

When Apple released the beta of the newest version of its IDE Xcode 8 in June 2016, they released a beta update of Swift 3 along with it—the newest, open-source iteration of the Swift mobile programming language. Read on to learn more about what’s new with the language, reasons why you should consider migrating now, and tips on getting started.

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October 25, 2016

Mobile Development

Helpful Tips & Best Practices for Android Developers

Many programmers will tell you that some of the biggest mistakes they’ve made have been through trial and error. Even an experienced developer can benefit from reviewing some of the best practices that Google lays out for Android projects. To help you start your Android app project off on the right foot, here are a few tips and best practices to consider.

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October 24, 2016

Web Development

Tips and Best Practices for Working With the .NET Framework

It’s not easy getting to know .NET. Not only do you have to learn the language, which is a combination of the C# and VB.NET programming languages, you also need to understand principles of object-oriented programming (OOP). Other than differences in syntax, the concepts are the same. Here are some tips to keep in mind when working in the .NET platform.

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October 21, 2016

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