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Rating is 4.9 out of 5.
4.9/5
based on 529 client reviews
  2. Admin & Customer Support Talent
  3. Customer Service Representatives
  4. (Current) Live Chat Software Developers
  • $150 hourly

    • 4.8/5
    • (91 jobs)
    ➡️ The ONLY Intercom Certified Partner (Sovaolo) ➕ on Intercom since 2017 ➕ highly-valued Intercom contributor ➕ 100% Job Success Score ➕ Expert-Vetted by Upwork ⬅️ 🚨Don't get fooled by copycats with false claims, that are only faking hours! 🚨 👉 I've seen it, I know how much time it should take to do things and to deliver the quality work. No paying for my learning curve – I've already mastered it (and if it is a new feature I do that outside of the project). You'll leverage tons of my experience and pre-made successful solutions that I can swiftly implement on your side! And you'll end up with a properly documented work for your future reference or even to be able to make adjustments on your own. 🦸‍♂️ Ask me for a FREE consultation - I'd be happy to help you out, even if you do not hire me at the end! 👍 👨‍💼 I'll let my clients speak for me - thank you all! 🙏 "Knowledgeable, Efficient, organized and perceptive. I would highly recommend Milan to anyone looking to automate workflows." "Milan is a master in Intercom, he can complete work that takes weeks in hours, will work with him again." "Working with Milan has been an absolute delight! Our project team was stuck and unable to move forward due to technical challenges with customizing WalkMe. Milan came onto the project and provided a focused path for moving forward..." 🔄 Shortly about me: More than 10 years of experience working in multinational IT&MobileTelco companies mainly in Project/Product Management and Marketing roles. Experienced in B2B Sales too. 🔝 Top skills: ✔️ Email Automation & Conversion Rate Optimization (expert in using tools such as Intercom, HubSpot, ActiveCampaign, Outreach, MailChimp, AutoPilot, Klaviyo, WalkMe, Pendo, Appcues, Automate.io, Zapier, Visual Web Optimizer, HotJar, WordPress... etc.). ✔️ Product and Project Management (Agile methodology; tool-stack that I've been using: Slack, Teams, Confluence, Jira, Wrike, Trello, Asana...) ✔️ Data analytics. ✔️ Email writing. ✔️ Excellent with Office tools (Word, Excel, PowerPoint) and G Suite.
    vsuc_fltilesrefresh_TrophyIcon Live Chat Software
    WordPress
    Conversion Rate Optimization
    HubSpot
    B2B Marketing
    Lead Generation
    Klaviyo
    Chat & Messaging Software
    Marketing Automation
    Chatbot
    Marketing Strategy
    ActiveCampaign
    Intercom
    Email Marketing
    Email Campaign Setup
    Email Marketing Strategy
  • $25 hourly

    • 5.0/5
    • (129 jobs)
    Do you need help setting up your Intercom workspace for Lead Generation, Customer Engagement, and Customer Support? I'm an Intercom Certified Setup Partner! I'm the highest-rated and highest-earning CRM automation freelancer on Upwork with numerous 5-star reviews, including overly positive feedback. HERE'S WHAT CAN I DO FOR YOU! 🚀 1️⃣ Intercom Setup 2️⃣ Intercom Review & Revamp 3️⃣ Intercom Consultation 4️⃣ Intercom Maintenance 5️⃣ Intercom Chat Support I CAN HELP YOU WITH EVERYTHING YOU NEED 🏆 Automation Funnels ➞ Customer Support Funnel ➞ Lead Generation Funnel ➞ Email Funnels Help Center ➞ Collections & articles ➞ Help Center integrations ➞ Smart article suggestions ➞ Article reports Workflows/Bots ➞ Task Bot ➞ Custom Bot ➞ Resolution Bot ➞ Workflows Fin.Ai ➞ Intercom’s new AI chatbot ➞ Powered by GPT-4 AI ➞ Intercom’s proprietary machine learning Series ➞ User Onboarding series ➞ Slipping Away Series ➞ Feature announcement Tours ➞ Product Tours ➞ Video Tours ➞ New Feature Tour Customer Segments ➞ Use Case ➞ Customer Behavior ➞ Custom Segments Inbox ➞ Inbox Management ➞ Ticketing Workflows ➞ Macros ➞ Inbox Rules & Automation Reports ➞ Conversation Topics ➞ Conversational Tags ➞ Bug Report ➞ Conversational Support ➞ Conversation Volume Checklist ➞ Onboarding checklist ➞ Checklist descriptions ➞ Setup tasks ➞ Incorporate great CTA Outbound ➞ Surveys and Feedback Forms ➞ Banners ➞ Mobile Carousels Advance Features ➞ Apps + Integrations ➞ Event Tracking ➞ Custom Attributes ➞ Webhooks ➞ API WHY HIRE ME? 👀 ✅ I’m a certified Intercom Partner. ✅ I’ve been using Intercom for more than 7 years now. ✅ I helped more than 500+ companies in different Industries. ✅ I have consistent 5.0-star reviews with my clients. ✅ I keep myself updated with every new Intercom feature. When you work with me, you will get a fast response and clear communication. Talk to you soon.💬 Steven ✔Intercom Expert | ✔Intercom Certified Partner | ✔CRM Expert
    vsuc_fltilesrefresh_TrophyIcon Live Chat Software
    Chat & Messaging Software
    Gorgias
    CRM Software
    CRM Development
    Customer Relationship Management
    Customer Service Chatbot
    CRM Automation
    Zendesk
    Intercom
  • $10 hourly

    • 4.8/5
    • (6 jobs)
    Hello there! I'm a Moderator/Social Media Manager with experience in managing discord channel for NFT and a live chat moderator on twitch and i manage social media accounts. I believe that people should do things in which they are good at that’s why I chose this as my career. I'm good at this and I am always honest and never afraid of doing hard work. I am committed to my job and I'm also motivated to maintain client satisfaction. With all of my skills and with my work ethics, I am confident that I have the experience necessary to handle the unique challenges presented to whatever position I may have. Familiar with: Discord Twitch Trello Hootsuite Pinterest Twitter Facebook Instagram
    vsuc_fltilesrefresh_TrophyIcon Live Chat Software
    Communication Etiquette
    Data Entry
    Game Testing
    Computer Skills
    Customer Service
    Community Engagement
    Hardware Troubleshooting
    Technical Support
    Content Moderation
    Online Chat Support
    Social Media Management
  • $130 hourly

    • 4.9/5
    • (143 jobs)
    I provide solutions in the field of video streaming, webinars, video chats, video recording and post-processing, collaging, video editors and online video streaming processors, as well as screen capture/sharing, remote control, application sharing and whiteboard applications for both web, mobile, and desktop downloadable apps. With 18 years of software engineering experience and a large collection of ready and owned, available for adaptation and integration source code, i provide cost-efficient solutions for a wide range of customer cases. This made me a top #1 Upwork contractor in European Union(*). Prime example of my work is WebinarHD - a popular webinar platform wholly built by me and my team, employing Single Stream technology which combines all streams comprising the webinar broadcast such as webcams, screen shares, documents, live streams, as well as audio streams from mics, into a single composite stream to broadcast to attendees saving bandwidth and improving quality and synchronisation. Big success in sales, in active use by over 1100 webinar hosts, running regular webinars on every topic from marketing to religion. Also, i have a huge experience building networking-intensive applications. A lot of experience with pubnub, rtmp/rtmfp, webrtc, building custom binary protocols and implementations (both TCP and UDP based, for example: hand-hacking DNS requests). My customers include Cedexis and Pubnub. Some of my less-recent and somewhat obsolete areas of knowledge are the Adobe stack (Actionscript 2/3) and low-level undocumented file format analysis and synthesis: 7 years as a head of all development for OfficeRecovery, inc. (now part of Axcient) (*) Based on total amount earned. Excludes contractors staffed by agencies and contractors with profiles hidden from public view.
    vsuc_fltilesrefresh_TrophyIcon Live Chat Software
    Kurento
    FFmpeg
    NGINX
    Video Stream
    Wowza Media Server
    Node.js
    WebRTC
    AngularJS
    C
    JavaScript
  • $15 hourly

    • 4.9/5
    • (103 jobs)
    Over the last 10 years, I have worked for several clients with different tasks, including admin tasks, writing tasks, executive and personal assistance tasks and customer support tasks (phone, email, and live chat). I firmly believe that a combination of my natural ability, personality and work experience all make me the ideal virtual assistant. As a talented and experienced Executive Assistant in different industries, I have mastered the ability to manage a portfolio of tasks and cultivate relationships with key clients. Effective communication strategies, superior customer service and seven years of professional experience in different industries are just some of the many talents I encompass for this role. Please see the list below for the other tasks and responsibilities that I can do best: Administrative work >> My previous clients gave me their email details to send emails and replies to customers and for guest blog posting. I was also assigned to make some follow up calls to some customers. Article modification and manual distribution to article sharing sites >> I was assigned to edit and review articles before manually submitting them to article directory sites like Ezine, ArticleClick, GoArticles, etc. Video distribution via Tube Mogul and manual distribution >> I was assigned to manually distribute videos through Tube Mogul and other video bookmarking sites. Basic video editing (adding bumpers to front and end of videos; minor editing and video production) >> I have experience editing videos through camstasia. Social media monitoring, blog commenting, and other related tasks >> I can monitor social media sites ie, FB, linkedin, Twitter, etc and do blog commenting for link building purposes. General data entry, MS Office proficiency >>> I am very proficient at MS Office and can perfectly complete general data entry tasks. Research Work >>> My clients asked me to research about topics, products, addresses, email addresses, phone numbers, etc. that they need for their businesses.
    vsuc_fltilesrefresh_TrophyIcon Live Chat Software
    Email Handling
    English
    Administrative Support
    Proofreading
    Data Entry
    Phone Support
    Email Technical Support
    Copywriting
  • $35 hourly

    • 4.7/5
    • (38 jobs)
    Buddyboss ♦ Buddypress ♦LearnDash ♦ WP Job Manger ♦ Bookly ♦ Gamification ♦ Memberpress ♦ Lifter LMS ♦Infusionsoft ♦ Memberium ♦ payment integration ♦ API integration ♦ Mailchimp ♦ Hubspot Introduction: I AM REKHA – A FULL-STACK DEVELOPER AND AN ENTREPRENEUR. I'm a Conversion Optimization Expert with a strong focus on web analytics and user experience design If you are looking for an expert in making websites, hybrid mobile app and Software development “tick,” who can revamp your existing site or build you a marvel of a new one while providing you with a fully involved but effortless experience, I’m your perfect choice. I offer a unique, one-stop-shop, radically transparent service. I manage myself and every necessary team member & contractor to execute your vision from A-Z and go the extra mile to ensure that you are a 100% success. We are a fantastic team of designers, developers, copywriters, specialized digital marketers, and other expert quality analysts whose skills are required to make our working partner's businesses more efficient, effective, and profitable. With my experts and I help several entrepreneurs and businesses:  Dedicate to translate your vision into DETAILED SPECIFICATIONS and PROJECT DOCUMENTATION to gets people on the same page, enable the project to run smoothly, eliminates delays and miscommunication, and motivate everyone to do their best work.  DEVELOP EXPERT UI, a user-friendly and mobile-responsive platform that communicates your brand values and inspires trust and gets people to take action that creates value for your business.  Experienced designers and developers to use Mock-Ups, PSD, and Wireframes.  DEVELOP your designs into a Fully Functioning Website and App, while adhering to the highest code & industry standards and being extremely mindful of the impacts of the development process on future marketing efforts (PPC, SEO, Page Speed Optimization, etc.).  Conduct extensive Quality Assurance (QA) and Debugging to eliminate all issues, bugs and confirm that all pages, templates, and features function correctly on all devices, browsers, and resolutions (before and after we go live). Why you choose and work with us :  We are incredibly responsive, well-organized, transparent, and very easy to communicate with.  We work and deliver results faster than any of my competitors; therefore, you end up paying less for the best among competitors. Choose quality over price.  Happy to start with small projects to build connections to get many more significant projects, we focus on long-lasting relationships with people whose business we want to help. You can surely count on us in the long run. We want you to trust us that we won’t let you down. Talk with you soon, Rekha Project Manager I Full-Stack developer
    vsuc_fltilesrefresh_TrophyIcon Live Chat Software
    WooCommerce
    BuddyPress
    React
    WordPress Plugin
    Gravity Forms
    Webflow
    Webinar
    jQuery
    Responsive Design
    PSD to WordPress
    LearnDash
    PHP
    Elementor
    WordPress
    Affiliate Marketing
  • $42 hourly

    • 4.7/5
    • (40 jobs)
    ************************************************************************************************** "I will guarantee to build your company brand, establish your company integrity, earn your customer's trust, do business with confidence, and help you increase revenue". ************************************************************************************************** A Lean Six Sigma Certified professional. A self-taught I.T. specializing in cloud computing and networking. I would love to work for people who are longing for progress and improvement. I would appreciate working for a firm that takes some of my insights towards the job to make it more meaningful, effective, and efficient. I am your reliable service planner, project manager, and implementation officer ready to help your business succeed in both I.T. and service process industries. I was a vendor(BPO) service provider for some industries that have been handling and dealing with different people from various walks of life. I was trained and mastered different skills to complete the task designated to me. All of it should always be for the advantage of the business. I dream to apply all of those solid experiences to a particular business that would embrace and acknowledge some of my business-wise suggestions. VoIP expertise is listed below: **Call Flow Designing - Programmatic and Traditional **Telephony Server Deployment, config and setup **SIP termination/Origination Setup **Call queues / Auto Attendant - IVR **Call Forwarding / Call Routing **Voicemail Setup / Custom Answering Rules **Porting / User setup / Limited extensions **SMS Automation **Shared lines **Multi Site **Hot Desking **Templates / Role setup **Call logging expert / Audit trail **Announcement / Audio greetings - Voice over **Call Recording / Holiday Config **Desk Phone Provisioning **Analog line integration - ATA fxs/fxo config **Call Center Management console **Integration support via custom API
    vsuc_fltilesrefresh_TrophyIcon Live Chat Software
    VoIP Administration
    End User Technical Support
    3CX
    System Administration
    Microsoft Exchange Server
    Helpdesk
    Computing & Networking
    Bug Reports
    Customer Service
    macOS
    Incident Management
    Logistics Coordination
    Business Operations
    Microsoft Outlook
    Tech & IT
  • $12 hourly

    • 5.0/5
    • (6 jobs)
    Hi there! Thank you for checking my profile, I appreciate it! My name is Dennis, a qualified Customer Service Specialist with a wealth of experience in the field. Having worked with several globally recognized BPO companies, and having worked long-term as a Freelancer Customer Service Specialist/Sales Associate for an eCommerce Drop-shipping business, I have gained extensive knowledge and expertise in providing exceptional customer service across a variety of platforms, including phone, chat, email, text messaging, and more. Customer service skills: -Order Processing and Fulfillment -Answering general product questions -Strong Problem-solving Skills -Strong command of the English language -Phones -Chats -Text messaging -Social Media interactions -E-mails -Returns/Exchanges/Chargebacks/Disputes -Handling customer complaints E-Commerce: Proficient in delivering Customer Service for eCommerce Drop-shipping business, comfortable contacting vendors and sellers, Phone calls, chat, E-mail, Order processing through X-cart, Woocommerce, Shopify uploading, editing/updating products. anti-fraud prevention and risk management, Pay//pal money transactions, Chargebacks, Disputes, and returns assistance, freight/tracking specialist. Tools: Freshdesk, Freshcaller, Freshdesk Chat, Slack, Basecamp, Canva, Zoom, Sk//ype, Pay//pal, Live Chat, Ring Central, Magic Jack, Google Calendar, Google Sheets, Google Docs, Google Drive, Excel, Adobe Photoshop, Adobe Illustrator, and many more! If you're looking for a dedicated and experienced Customer Service Specialist, I would be happy to discuss my qualifications further with you. Thank you for considering my profile.
    vsuc_fltilesrefresh_TrophyIcon Live Chat Software
    Administrative Support
    Online Chat Support
    Order Tracking
    Phone Support
    Order Processing
    PayPal
    Customer Support
    Canva
    Virtual Assistant
    Email Communication
    Adobe Illustrator
    Data Entry
    Adobe Photoshop
    Customer Service
  • $20 hourly

    • 4.9/5
    • (12 jobs)
    I have 10 years of experience in customer service as a supervisor. My primary responsibility involves coaching and mentoring as well as ensuring that my team exceeds the quality and productivity targets. With my years of experience, I already acquired many skills and became an expert in the following fields: *Troubleshooting *Processing of orders *Escalations (voice and email) *Data entry *Reporting and analysis *People Management I also worked as a VA / Customer Service Ambassador here in Upwork for over 3 years now. I managed several stores which have a positive sales of more than 30K orders. I could say that I'm an expert with the following: *Shopify *TradeGecko *StitchLabs *HelpShift *Zendesk *Freshdesk *Inventory Management *Gorgias
    vsuc_fltilesrefresh_TrophyIcon Live Chat Software
    Adobe Premiere Pro
    Management Skills
    Technical Support
    Telephone Handling
    Customer Service
    Online Chat Support
    Email Handling
    Business Coaching
    Medical Transcription
    Customer Support
  • $10 hourly

    • 5.0/5
    • (4 jobs)
    Accomplished business leader with over 10 years wealth of experience in quality function deployment, process management and root-cause analyses in the business process outsource space. Adept in championing collaborative operational and analytics based performance improvement endeavors both in ongoing and newly-launched business verticals. Especially skilled in client relationship and engagement.
    vsuc_fltilesrefresh_TrophyIcon Live Chat Software
    Six Sigma
    Financial Audit
    Data Analysis
    Google Sheets
    Data Interpretation
    Customer Service
    Quality Control
    Data Entry
    Microsoft Office
    Microsoft Excel
  • $15 hourly

    • 4.8/5
    • (7 jobs)
    Good day! My name is Mikhail Dempster and I am a results-driven professional with over 8 years of experience in providing exceptional customer service and resolving complex customer issues, I believe I have the skills and expertise to make a valuable contribution to your team. Throughout my career, I have demonstrated a strong commitment to providing superior customer service and exceeding customer expectations. My experience as a Team Manager, Mentor, and SME has equipped me with the skills to effectively manage teams, provide training and upskilling opportunities, and answer questions promptly. In my previous roles as a Customer Service Support and Technical Support professional, I have also developed the ability to handle a high volume of customer inquiries, prioritize urgent issues, and resolve them promptly. As a driven and dedicated individual, I am willing to work diligently to ensure that I exceed all expectations in this role. I am a quick learner, a problem solver, and a team player. My excellent communication skills, combined with my proficiency in website management and CRM platforms, will enable me to provide effective solutions to customers while collaborating effectively with internal teams. My experience includes: Technical Support: -Cryptohopper - Autotrading Cryptocurrency Bot -Market Hero Customer Service Representative: -Amazon (Inbound calls, Live chat) -Lyft (Email Support via Zendesk) -HGS Jamaica (Cigna Insurance - Inbound calls) -TouchNote(Email Support via Zendesk and Chat Support -Market hero ( Live chat via Intercom) -Cryptohopper(Live chat and email support via Freshdesk and Freshchat) My other skills include: -Website Management/ CRM -4 years of Data-Entry -Transcription Versed in email marketing Market hero Jira Zendesk Intercom Shopify I am excited about the opportunity to join your team and make a valuable contribution to your organization. Thank you for considering me. I look forward to discussing my qualifications further. Thank you for your time and do enjoy the rest of your day
    vsuc_fltilesrefresh_TrophyIcon Live Chat Software
    Technical Support
    Zendesk
    Intercom
    Customer Service
    Microsoft Word
    Interpersonal Skills
    Proofreading
    Microsoft Excel
    Answered Ticket
    General Transcription
    Customer Support
    Ticketing System
    English
  • $10 hourly

    • 4.7/5
    • (55 jobs)
    I'm a native Chinese & Cantonese speaker , has worked in BP company & Stephanni company as translator and customer service for 6 years . Excellent communication skills .
    vsuc_fltilesrefresh_TrophyIcon Live Chat Software
    Social Media Marketing
    Data Entry
    Sourcing
    Customer Support
    Customer Service
    Chinese to English Translation
  • $10 hourly

    • 5.0/5
    • (4 jobs)
    With over a decade of professional experience in customer service, I have become exposed to and intensively trained in quality processes and data analytics. I have been a virtual assistant in a real estate industry wherein cold calling and maintaining databases are my main tasks. I am optimistic that my proven track record of excellent work ethic and high-performing numbers in the past years will make me highly effective for any role. I am very open to feedback as I consider feedback a gift. I work under minimal supervision with integrity. Furthermore, I am excited to bring and share the best practices I have acquired with my experience.
    vsuc_fltilesrefresh_TrophyIcon Live Chat Software
    Intuit QuickBooks
    Email Support
    Accounts Receivable
    Accounts Payable
    Intercom
    Online Chat Support
    Administrative Support
    Gorgias
    Oracle NetSuite
    HubSpot
    Email Communication
    Real Estate
  • $15 hourly

    • 4.9/5
    • (124 jobs)
    I'm proficient in Wordpress and SurferSEO. I write articles that are SEO optimized and reader-friendly. I can also help you with: Intercom.io (chat support, set-up and maintenance) Hubspot (chat support, set-up and maintenance) Looker Studio Google Sheets
    vsuc_fltilesrefresh_TrophyIcon Live Chat Software
    Bookkeeping
    WordPress
    Article Writing
    Microsoft Excel
    Online Chat Support
    Google Sheets
    Atlassian Confluence
    Looker Studio
    Intuit QuickBooks
    Search Engine Optimization
  • $30 hourly

    • 4.5/5
    • (125 jobs)
    I've worked with different companies in the past 8 years. I provided customer service to major clients in North America, New Zealand, Australia, Canada and even in Europe. My clients include Lenovo Computers (the world's largest personal computer vendor), AT&T U-Verse, Bigpond (Australian Internet service provider), Telecoms New Zealand to name a few. My ultimate goal in freelancing is to be able to share my knowledge, skills and expertise to my prospective clients and make their customers happy too! I love to help people and I have always been flexible in helping different parts of an organization that I've been with. So if you are looking to work with someone who is systematic, practical, savvy with technology, works independently (remotely), delivers to a high standard then I am the right go-to person. It is like an “all-rounder personal assistant, administrative operations, and customer support person. Please let me know if you need any help with any of the below points and I will be happy to help you out! Speak soon! Administrative Support • Airbnb Online Property Management • Excel Spreadsheets Reporting • E-mail Handling & Filtering • Data Entry and Analyzing • Meeting & Calendar Management • Multiple Calendar Integration • Office & Document Management Integrations • Business Document Preparation • Payroll Maintenance & Book Keeping • Client/Customer Invoicing & Billing • Create and Send Contracts, Letters, etc. • Payroll Maintenance • Accounts Payable & Accounts Receivable • Procedure Documentation • Report Creation & Layout • Mailing List & Database Management (Salesforce, Infusionsoft, Zendesk) • Salesforce Assistant • Creation of weekly or monthly reports/forecasts • Infusionsoft CRM Support and putting together campaigns within Infusionsoft • Exposure to ERP computer systems such as SAP, Oracle, Salesforce • Multiple CRM Support and Integration • Experienced in Salesforce environment • Project Management • Experienced in using Xero, Quickbooks and MYOB business platform • Project Management through Podio, Asana, Jira, Trello, Basecamp and many others • Trello and Asana systems and process implementation Inbound Customer Service & Support • Amazon Seller Customer Support Service • eBay Customer Support Service • Shopify Customer Support Service • Customer Support Manager and Operations • E-mail & Chat Support • Phone & Online Support • Technical Support • Troubleshooting for Products & Services • Concierge Services • Cross-Selling & Up-Selling • Catalogue Order Taking • Transcription Services • Lead to Sales Conversion • eCommerce Management (Amazon, eBay, Shopify, WordPress, Wix) • Customer Service for Blockchain Technology & Cryptocurrencies • Initial Coin Offering support / ICO support • Community Management / Forum management • Telegram community management Online Marketing & Promotion • Social Networking (Facebook Management, Twitter Management, LinkedIn Management) • Blog Maintenance • Online Research • Lead Generation • Surveys & Market Research • Technical Recruiting & Prospecting • Direct Mail Follow-up • After-Sales Customer Support • Doing creative adverts using Canva
    vsuc_fltilesrefresh_TrophyIcon Live Chat Software
    Zendesk
    Email Support
    Lead Generation
    Online Chat Support
    Salesforce CRM
    Project Management
    Technical Support
    Customer Service
    BPO Call Center
  • $200 hourly

    • 5.0/5
    • (278 jobs)
    Are you struggling to maximize HubSpot to its fullest potential? I help B2B companies quickly harness the power of HubSpot, while always delivering measurable results and positive ROI. 🗣️ Here are a few of the things my Upwork clients are saying: ⭐⭐⭐⭐⭐ “Khary is a consummate professional. He executed flawlessly. I highly recommend Khary to anyone in need of HubSpot workflow buildout and integration with multiple platforms. Zero disappointment." ⭐⭐⭐⭐⭐ "Khary is an incredible freelancer. Everything went perfectly and he was able to go the extra mile to deliver. He showed amazing skills for HubSpot, GTM, Analytics, Salesforce, and more. He is also extremely clear with communication, always available and precise with deadlines. Absolutely recommended!" ⭐⭐⭐⭐⭐ "Khary is a professional HubSpot ninja that is able to help you if you have the right processes in place to kickstart your HubSpot automation. He can also code!" ⭐⭐⭐⭐⭐ ”Khary is an excellent developer who completed our HubSpot project according to schedule. He’s a great communicator, well organized, and easy to work with. We highly recommend his services!" My clients turn to me FIRST when they need a boost in sales and profitability. My tactics are simple, yet effective and are specifically designed to generate measurable results for your company. ⚠️ I cannot help every company, but we may be a great fit if you are thinking: ⚠️ ● “We want to maximize HubSpot to its fullest potential in order to [scale our sale].” ● “How do we set-up & optimize HubSpot for the best performance and ROI?” ● ”We need a process to keep contact data clean & organized within our HubSpot CRM.” ● “What’s the best method for tracking our incoming leads various marketing channels?” ● “We need an expert to integrate HubSpot w/ Salesforce and/or other applications.” ● "We spent thousands of dollars on a "renowned" HubSpot agency and got nowhere.” ● “What are the best reports to create within HubSpot to get up-to-date insights into our most important metrics?” ● “We need to redesign our website on the HubSpot CMS, which will position our company as a leader in the marketplace & motivate our prospects to take action!” ● "Every time we generate new leads that aren’t nurtured, we’ve lost potential revenue." ● "I'm NOT a HubSpot expert, and I don't have time to learn a new software from scratch!" ● "I need someone take take this project, and get it done RIGHT - the first time!" ● “Is migrating to HubSpot the best choice for our business?” Working with me, you will: ★ Stop struggling with HubSpot issues ★ Maximize your revenue potential through an automated sales process ★ Set up proper source attribution for all your different marketing channels ★ Implement lead statuses & associated workflows to automate status transitions ★ Develop effective evergreen campaigns that generate new leads on autopilot ★ Never have to hire a developer, copywriter, automation expert or graphic designer and HOPE that they work well together! (I’m your one-stop shop!) As a certified HubSpot solutions partner, I work with HubSpot clients daily in order to help them leverage the full potential of the HubSpot platform. I’ve designed a variety of custom solutions for numerous HubSpot clients and I'm confident that I can do the same for you. My profile: ✅ Recognized by Upwork as an Expert-Vetted Talent and among the top 1% of experts ✅ Worked with hundreds of growing B2B companies ✅ Featured in Upwork, HubSpot, CodeMentor, BiggerPockets + more Sound like a fit? Here are the next steps: 🟢 Click the green ‘Invite to Job’ button in the top right-hand corner 💬 Send me a message and let’s organize a call
    vsuc_fltilesrefresh_TrophyIcon Live Chat Software
    Communications
    B2B Marketing
    Business Valuation
    Content Marketing
    LinkedIn Marketing
    HubSpot
    Mergers & Acquisitions
    API Development
    Google Ads
    Google Analytics
    WordPress
    SaaS
    Web Design
  • $12 hourly

    • 5.0/5
    • (8 jobs)
    "Integrity and Professionalism" I am a graduate of both Bachelor of Science Major in Marketing Management and Bachelor of Science in Nursing. I can offer full time or part time jobs for writing, sales, QA and customer service. My experience working for call centers enhanced my oral and written communication skills. I am highly motivated and always eager to learn.
    vsuc_fltilesrefresh_TrophyIcon Live Chat Software
    Customer Support Plugin
    Answered Ticket
    Interpersonal Skills
    Medical Transcription
    Scripting
    Creative Writing
  • $55 hourly

    • 5.0/5
    • (2 jobs)
    Experienced Video Editor and Post Production Supervisor that has produced countless videos for television broadcast, social media, YouTube, corporate use, promotional use, and more. Highly proficient in Avid Media Composer, Adobe Premier, Adobe After Effects, and more. I got my first taste of video editing way back in high school and have been doing it ever since (17+ years). I enjoy bringing a vision to life, wither that's my own or someone else's. In my spare time I help produce Twitch/Facebook live streams, work on my photography, practice 3D modelling, and replica prop weapons.
    vsuc_fltilesrefresh_TrophyIcon Live Chat Software
    Video Editing
    Video Editing & Production
    Color Correction & Filter
    Video Stream
  • $15 hourly

    • 4.9/5
    • (22 jobs)
    I am a motivated, hard-working and reliable freelancer with 10+ years experience in customer service and technical support for various SaaS and other products. I enjoy working individually and also with a team. I am very fluent in verbal and written English. I am highly skilled in assisting customers via live chats and emails. I have experience using ManyChat, Gorgias, HiveCrm, Shopify, Intercom, Zendesk, Freshdesk, Tawkto, Front, Hubspot, Telegram, Asana and LiveChat. I would love to be able to gain more experience in providing excellent customer support for your organization.
    vsuc_fltilesrefresh_TrophyIcon Live Chat Software
    Data Entry
    Answered Ticket
    Customer Relationship Management
    Ticketing System
    Technical Support
    Customer Support
    Customer Onboarding
    SaaS
    Email Etiquette
    eCommerce
    Customer Service
    Customer Satisfaction
    Email Support
    English
  • $12 hourly

    • 4.9/5
    • (27 jobs)
    A Customer/Technical support since 2006. Also a Project Manager for an independent gaming channel working on content moderation and channel moderation as well. I was a Senior Technical Support with DELL handling all software and hardware related concerns for Desktops and Laptops including virus removals, third party applications and peripherals, and all other related concerns. I also was a Team lead for a startup company. HR skills include talent sourcing and onboarding.
    vsuc_fltilesrefresh_TrophyIcon Live Chat Software
    Community Moderation
    Content Moderation
    Focus Group Moderation
    Project Management
    Creative Writing
    Report Writing
    Musical Composition
    Music Arrangement
    Customer Support
    Technical Support
  • $15 hourly

    • 4.0/5
    • (30 jobs)
    I am a hardworking, reliable, and trustworthy individual. I have over 10 years of excellent management and customer care experience. With me, you will have a business partner, not just a regular employee. I am looking forward to working with you.
    vsuc_fltilesrefresh_TrophyIcon Live Chat Software
    Google Ads
    WooCommerce
    Project Management
    B2B Lead Generation
    Ecommerce
    Shopify
    Real Estate Cold Calling
    Zendesk
    Customer Service
    Intercom
    Online Chat Support
    Lead Generation
    Email Handling
    Email Communication
    Startup Company
  • $19 hourly

    • 5.0/5
    • (80 jobs)
    I am a professional content writer who has over 10 years of experience. I took a Bachelor of Science in Nursing and became a registered nurse in 2010 (with a passing rate of 81.80). I graduated as a Cum Laude and was awarded the Top 3 best in the Intensive Care Unit. I earned a grade of 1.20 (93) in both Communication Arts and Skills Course 1 and 2. I also had the same grade in my Rhetoric course. During my college years up until now, I consistently look for ways to improve myself both in writing and speaking by writing for our University paper, my affiliated Church, and by joining a spokesman club. My course also required us to make a thesis that highly polished my English skills since I'm the one who is in charge of proofreading and editing. I passed the board exam in December 2010 with a passing rate of 81.80. Given these credentials, I believe I will make a very competitive candidate for any job. As mentioned, I have more than a decade of experience. Throughout those years, I have written topics that include: - Product reviews - Spirituality - Health and wellness - Productivity - Finance (credit cards, insurance, loans, etc.) - Mobile apps - Real estate - Pets - eBooks I have also used a wide range of software and platforms such as: - Buzzsumo - Amazon Affiliate - Kindle Direct Publishing (KDP) - WordPress - Semrush - SEO Surfer - Yoast - Grammarly - Google Docs, Sheets, and Slides - Airtable - Hootsuite - Dashlane - ExpressVPN - Buffer - Atlassian - Intercom - Trello - Hubspot - and a lot more! I started working as a customer representative. I have more than three years of experience at the time of this writing. I'm familiar with Intercom, one of the premier platforms for customer service today. The key strengths that I possess include: - Effective writing skills in the English language - Impeccable research skills to gather all needed information and turn them into unique and engaging content - Undying passion for continued excellence and have a strong drive for going beyond mediocrity I'm also open to improving myself and gaining new experiences as needed to be better equipped for the job. With all these in mind, I strongly believe I'm the right person for any article you want me to write.
    vsuc_fltilesrefresh_TrophyIcon Live Chat Software
    Blog Content
    Ebook Writing
    Essay Writing
    Copywriting
    SEO Writing
    Blog Writing
    Ghostwriting
    Research Papers
    Content Writing
    Creative Writing
    Article Writing
  • $20 hourly

    • 4.8/5
    • (82 jobs)
    👉 I can offer services in the following areas: 👨🏼‍💻👨🏼‍💻👨🏼‍💻👨🏼‍💻👨🏼‍💻 • PHP, Laravel, Angular, WordPress, Rest API • MySQL/ PostgreSQL • JavaScript (ReactJS, VueJS), Ajax, jQuery, Typescript • Websites Maintenance and Bug fixes • HTML, CSS, Bootstrap • Mobile App Development [Native iOS/Android & Hybrid iOS/Android] I Preferred to use GIT as CVS, Jira / Trello / Asana as a task and bug-tracking system, Slack/Skype for communication. It is essential for me to build a long-term relationship with clients, so I preferred long-time projects. 👉 MY WORKING HOURS: 9 am - 6 pm (IST Time Zone), Monday – Friday (except Holidays). 🏆 Top Rated Upwork Freelancer 🕓 4K+ hours worked, 80+ jobs ⭐ 5-star reviews from happy customers 🎯 96% Job Success-oriented work 💬 Open-minded person, ready to learn anything, easy to work with Please feel free to contact me for any further information you may require 🌻 Thanks for your time and good luck!.
    vsuc_fltilesrefresh_TrophyIcon Live Chat Software
    GitHub
    Android SDK
    Android
    PHP
    iPhone UI Design
    CodeIgniter
    WordPress
    iPhone App Development
    Android App Development
    C#
    ASP.NET
  • $16 hourly

    • 5.0/5
    • (7 jobs)
    Looking for a well rounded Virtual Assistant? Then you're checking the right profile! I understand how business owners feel because to start with, I am one. Being a business owner is a difficult job because you have to manage its overall operations from sales, accounting, marketing, and business development that consumes time and very hard to sustain without help. As a Virtual Assistant that specializes in Customer service and Admin Support, in which I learned different online skills, I will be able to help business owners in completing their everyday tasks to give them back more time. My experiences in sales, customer service, and Admin support for more than 6 years in various industries - Insurance, Retail, IT Distribution, and Fitness which I recently managed, helped me grow as an individual and sharing it with you and your business is what I envision. I provide quality assistance in these specific skills: - Data Entry - Transcription - Email Handling - Google Docs and Sheets - Social Media Management - Internet Research - Customer Service - Digital Marketing - Sales and Marketing I work on a flexible schedule and I am available for new projects anytime. Delivering high-quality service and results while meeting strict deadlines is my top priority. If you need assistance that matches your needs, Give me a call and together, let's make your business grow!
    vsuc_fltilesrefresh_TrophyIcon Live Chat Software
    Microsoft Office
    Customer Service
    Customer Support
    Email Communication
    Communication Etiquette
    Digital Marketing
    Social Media Marketing
    Data Entry
    Zendesk
    Phone Support
    Online Research
    Administrative Support
    English
  • $12 hourly

    • 4.4/5
    • (56 jobs)
    I have done Bachelors in Computer Science, and I have been a customer support and technical support Expert for almost 7 years now. I am VERY familiar with HTML, CSS, JAVA, Networking and SQL. I have a hands-on experience with Zendesk, Shopify, Gorgias, Amazon Cloud Services, Slack, DropShipping, Etsy, ManyChat, Salesforce, Zoho, WordPress, Freshdesk, Intercom, HubSpot, Zapeir, Jira, Office365, ClickUp, Outlook, Crypto/Blockchain, ChatGbt, and Telegram. I have worked on many projects as a It specialist and I do have great tech analyst experience. I have done technical writing and created FAQs for many Saas-based startup companies & have setup Zendesk and Freshdesk for them too. I have handled many eCommerce projects as a customer support representative for many stores where my duties included order fulfillment, product handling, order tracking, inventory management, refunds/chargebacks and communicating with customers and vendors, and administrative work. I have also worked as a billing specialists/dispute manager for many startup companies - I am VERY familiar with Stripe, Paypal, PaykickStart, Paywhirl, Thrivecart, and many other payment platforms. I know how to deal with chargeback cases and create the Faqs/policies for that - also familiar with creating the custom invoice, dealing with VAT/taxes cases, subscription issues and refund related queries. I have great customer support experience in Blockchain / Cryptocurrency and I have done many projects on them. I have worked as a Chat, Phone, and Email Support for a US company printnpromote.com and labellecratfs, as a Zendesk email and chat support for a UK-based company. I worked as a Technical Email Support for AT&T Inc in 2018. I may not be the best Customer Support just like what others claim about them, but I can follow instructions perfectly, work on the job efficiently, and can speak and write English correctly.
    vsuc_fltilesrefresh_TrophyIcon Live Chat Software
    Administrative Support
    Blockchain
    Technical Analysis
    Blockchain, NFT & Cryptocurrency
    IT Support
    eCommerce
    Intercom
    Data Entry
    Customer Service
    Customer Experience
    Customer Support
    Zendesk
    Troubleshooting
    Technical Support
    Freshdesk
  • $25 hourly

    • 4.8/5
    • (10 jobs)
    I am a driven, hardworking and self-motivated individual with years of experience in building and managing successful individuals to maximize their potential in achieving and exceeding client metrics within the BPO industry. I take pride in the ability to maximize efficiency through process or process improvement while delivering quality results. I am reliable when required to meet goals, flexible with schedules and dependable when meeting deadlines under pressure. I have a successful track record in handling inbound and outbound customer service and collections in both voice and chat support. That success has been measured by the growth of the multi-national companies I have been connected to and with the increase of business and revenue generated. I look forward to working with you and building a successful partnership with your continued success and growth at the forefront.
    vsuc_fltilesrefresh_TrophyIcon Live Chat Software
    Email Marketing
    Off-Page SEO
    Email Template Development
    SEO Keyword Research
    Content Creation
    Data Entry
    SEO Strategy
    Search Engine Optimization Report
    Local SEO
    Email Support
    Social Media Management
    HR & Business Services
    Zendesk
  • $10 hourly

    • 4.9/5
    • (79 jobs)
    With more than a decade of experience in the field of Customer Service, I have honed my skills in providing exceptional support through Phone, Email, and Chat channels. My unwavering dedication and strong work ethic make me confident in my ability to contribute to the success of your business. Throughout my career, I have served prominent clients on platforms like Upwork, and my profile stands as a testament to my expertise. I eagerly anticipate the opportunity to connect with you in the near future.
    vsuc_fltilesrefresh_TrophyIcon Live Chat Software
    Customer Service
    Product Support
    Email Communication
    Customer Support
    Administrative Support
    Technical Support
    Intercom
    Answered Ticket
    Data Entry
    Zendesk
    Phone Support
    Email Support
    Online Chat Support
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At A Glance: Live Chat Software
 
Your product or service is original and innovative. Your website is dynamic and easy to navigate. But even with such a solid foundation for success, a lack of prompt and helpful customer service can be a significant hindrance to your business — and your bottom line. With live chat software, it is easy to offer fast and reliable customer care to all of your web page visitors. Live chat allows you to offer the same level of service and attentiveness customers would receive if visiting a brick-and-mortar store, and it enables representatives to answer customer questions immediately. This is mutually beneficial for both businesses and consumers. Alternative eCommerce customer service options like email can be particularly slow, especially during busy sale or holiday times. Receiving a slough of customer emails in a day may mean it takes a day, or even a few, to reply to each. By that time, many consumers will have sought out a similar product or service elsewhere. A live chat software developer or support professional can assist you in utilizing this valuable software to bolster your business significantly. 


On Upwork, you’ll be able to post your live chat project for free and browse the profiles of numerous skilled freelance professionals. These individuals are not only adept at installing and implementing live chat, they can also help you troubleshoot any software bugs or problems if the need should arise, and assist you in learning the ins and outs of a recently installed live chat system.


 
 
 
     
 
 
 
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