Hire the best CallTools Call Center Software specialists

Check out CallTools Call Center Software specialists with the skills you need for your next job.
  • $79 hourly
    Hello, Everyone. Diligent Information Technology Specialist with thorough hands-on experience in conceptualising, overseeing, and executing revenue-generating projects of different complexity and intensity. Determined to bring high standards, transparency in client engagement and full commitment to each assignment and I am excited to collaborate with the brightest minds in the industry. More than 2500 of hours @Upwork Over 10 years proven track record of success in cross-continental project management Skills: * Systems administration: Linux (RedHat, Debian, Ubuntu), FreeBSD, Windows * Network administration: VLAN, VPN, Wireless networks, Network equipment management (HP, Cisco, Huawei, Juniper), Deep understanding of network architecture * Wireless: Aruba (WLC, Clearpass) , Fortinet, Aerohive, Cisco (WLC) and Meraki * Routing technologies: BGP, OSPF, EIGRP, IS-IS, RIP, Static routing * High availability: active-passive clusters (HSRP, VRRP, JRRP), load-balancing techniques * Security: firewalling (ASA, FWSM, Fortigate, Juniper including SSG, SonicWall,pfSense), antivirus techniques, antispam techniques, PKI, IDS/IPS, RADIUS (Windows / FreeRadius based) * Voice and Videoconference: Polycom, Skype, Cisco (VCS, CCM, CUCM, Unity, IMP), Nortel, Asterix type (TrixBox, Elastix, etc.) * Network Management Systems: CIsco Prime, Cacti, PRTG, Zabbix, NAGIOS
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    Security Assessment & Testing
    Microsoft Office
    Cisco
    AWS Systems Manager
    Database Administration
    Firewall
    Azure
    Cloud Architecture
    VoIP
    Network Administration
    Network Penetration Testing
    Fortinet
    Network Security
    Network Design
    Cisco Certified Network Professional
  • $10 hourly
    Creating pleasant experience and personilized attention for consumers. Call handling skills and great custumer service. Experience in taking ownership of each call , or case and providing resolution to any customer concern showing great empathy for best results.
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    Order Fulfillment
    Interpersonal Skills
    Email Handling
    Data Entry
    Time Management
    Communication Etiquette
    Email Support
    Spanish to English Translation
  • $10 hourly
    Hi, My name is Kimberly Doncillo. I have been with the industry for 7 years now. I've handled different types of campaigns such as Customer Service, Sales, Technical, Email Support and Billing. I'm also a SME for 2 years now, part of my job is not just only coached the agents, but also making sure that my agents are aligned with the process updates and Metric Goals. I can easily adapt with the new environment. with the length of experience, skills and knowledge that I have, i know that I can be an asset to any other company or program. I'm really driven by results. I like it when I have a concrete goal to meet and enough time to figure out a strong strategy for accomplishing it. At my last job, our yearly goals were very aggressive, but I worked with my manager and the rest of my team to figure out a month-by-month strategy for meeting the year-end numbers. It was a real thrill to accomplish that. i focused on achievements and results.
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    Email Etiquette
    Email Communication
    Subject-Matter Expertise
    Appointment Scheduling
    Scheduling
    Sales & Marketing
    Customer Service
    Fluent
    English
    Communications
  • $10 hourly
    I am 22 year old college student with a variety of experience, I have worked in different areas that have helped me developed a wide range of skills. I worked as an assistant manager, which has helped me grow my customer service skills. I have worked as a freelancer doing data entry using excel. And lastly, I am majoring in foreign trade and customs management which has helped me and given me experience when it comes to logistics and data entry as well. I am a very friendly and easy to work with person, I’m sure we can make a great team! :)
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    Customer Service
    Translation
    Data Entry
  • $20 hourly
    **Proficient with Microsoft Office, Google Sheets, Salesforce, LogMeIn, Asana, Amazon Connect, RingCentral, Calltools, Zoom, Slack, Teams, Google meets, EHR softwares and much more.** Are you in need of savvy Customer Support whether it’s by phone, chat or email? Do you need a reliable Virtual Assistant? You’re here reading this because this is the right person for the job! I have been employed in Customer Service having top-notch skills in verbal and written communication, active listening, empathy and problem-solving. Skilled at working in fast-paced environments while handling billing and payment issues, bank requests, ERC sales leads, scheduling appointments, customer policy/profile updates, and policy documents. Extensive knowledge of technology and an inherent ability to multi-task and communicate effectively with teams, in person and in remote environments. With a motive for growth, I also have experience in the medical field with basic medical terminology and insurance eligibility knowledge. I am familiar with EHR programs like Kareo, gGastro, AdvancedMD, Elation EMR, PracticeWorks, Allscripts and more. I am a fast learner, motivated and take pride in being accountable, reliable and professional. Employing me is adding 8 plus years of Customer Support working experience to your business. I graduated with an Associate Degree in Information Technology allowing me to also provide services in technical areas as well. I am here daily. Simply send me a message and let’s explore the possibilities of something lucrative in doing business together. Thank you so much for taking the time to visit my UpWork profile, I hope to work with you soon!
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    Data Analysis
    HIPAA
    Microsoft Excel
    Data Entry
    Project Management
    Sales
    Task Coordination
    Administrative Support
    Insurance Verification
    Scheduling
    Appointment Scheduling
    Customer Support
    Customer Service
    Email Support
    Payment Processing
  • $10 hourly
    My long experience in the outsourcing industry would be a good addition to your team. I am most effective in customer service and virtual assistance. My work environment is controlled and I am adaptable to any work schedule. I am comfortable talking to people over the phone on a daily basis.
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    Virtual Assistant
    Smartphone
    Medical Illustration
    Customer Support Plugin
    Technical Support
    Appointment Setting
    Cold Calling
    Telemarketing
    Lead Generation
    Administrative Support
  • $10 hourly
    I am an easy to work with and hardworking person with over 6 years of experience of true professional and extremely high levels of customer and phone support. My skills are: Mastery of the English language, real computer savvy, Live chat experience, via Zendesk and Also able to navigate Fresh desk. I am also a fast learner and am able to work in a team or independently. Deadlines have always been met. I look forward to learning new things which can be of use in effectively providing state of the art Customer service and anything else that can be of use to my employer.
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    Data Entry
    CRM Software
    Communication Etiquette
    HIPAA
    Customer Service
    Customer Support
    Email Communication
    Customer Relationship Management
    English
    Email Support
    Phone Support
    Zendesk
    Freshdesk
  • $10 hourly
    I have 5 years experience as an administrative assistant working for the Local Government of Silago, Southern Leyte. I have been assigned to different departments where I was able to further hone my skills in engaging with various stakeholders. I am tasked with coordinating meetings, setting-up appointments, organizing and drafting various paperwork and plans, as well as preparing presentations for my superiors. My biggest accomplishment is when I was able to assist in the relief and recovery operations during typhoon Odette wherein I coordinated with the different NGOs and Government agencies in the delivery and distribution of relief goods. I also have experience in the BPO industry. I have worked in different companies as a Customer Service Representative where I performed account maintenance, answered queries, and troubleshooted different issues all while maintaining great customer rapport.
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    Multitasking
    Email Support
    Communication Etiquette
    Customer Satisfaction
    Time Management
    Following Procedures
    English
    Microsoft Excel
    Customer Support
    Data Entry
    Phone Support
    Email Communication
    Customer Service
    Letter Writing
    Administrative Support
  • $10 hourly
    An experienced Customer Care Associate and Virtual Assistant with extensive vocabulary, can-do attitude, multitasker and can learn new processes and concepts easily. Someone who thrive working with little to no supervision and on a team. - Customer Support - General Virtual Assistant - Virtual Medical Office Admin - Social Media and Community Manager Learn more about what I do by selecting my specialized profile. I can be your all around Virtual Assistant and I'm one invite away! Talk to you soon.
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    Office Management
    Office Administration
    File Maintenance
    Executive Support
    Virtual Assistance
    Electronic Medical Record
    Email Communication
    Customer Service
    Healthcare
    Scheduling
    Insurance Verification
    Administrative Support
    HubSpot
    Email Support
  • $40 hourly
    🚀 210+ completed projects and excellent feedbacks in 7 years! 🚀 Hello! I am CEO of Zimalab, we develop high quality custom web apps, eCommerce, MVP, SaaS, ERP/CRM solutions, API integrations and business automations. We are a great choice if you need: ✅ Launch a web product in 2-4 months ✅ Hire professional full stack developers (4-7 years experience, 35 worked hours) ✅ Get a reliable web development partner with a proven work history We provide full-stack web development services and will help you with discovery, UI/UX, coding, QA, deployment, speed optimisation and on-going support after release. There are 35 professionals in Zimalab working from the office and remotely. #Solutions: SaaS, MVP, eCommerce, ERP, CRM, CMS, Booking Platform, Search Engine, Marketplace, Directory, API integration, API development, Order Management System, Inventory, Warehouse #Expertise: ChatGPT, AWS, Stripe, Paypal, Shopify, Twilio, Algolia #Tech: LAMP, PHP, Symfony, Laravel, Vue.js, React.js, Javascript #New: ChatGPT, Stable Diffusion, Bubble, Retool, Strapi ⚡ ⚡ Boosting development speed in 2x! For the large projects we will code user side, admin and API integrations in parallel by allocating different backend developers. You will get more results with shorter timeline. Also we use existing UI theme for rapid development of user interface. 🐱‍💻 Modern technologies & management We work exclusively on modern and high speed and scalable technologies. Our favourite technologies are Symfony PHP framework and Vue.js/React.js. We produce the code according to the standards, so it’s easy to maintain and extend with new features. English speaking project managers control development plan with clear defined tasks and easy communication on Kanban boards. Weekly reports and regular demo updates. 📈 🎸 Business areas Our web products are already used in Education, Fintech, Music, Marketing, Security, Distribution, Auto and many other areas. Check portfolio sample and completed jobs for relevant examples. 👍 👍 Recommended We have a proven work history and 100% job success rate. You may contact our references from USA, UK, Belgium, Denmark, Netherlands, Switzerland and Australia. Some of our clients already have been working with us more than 7 years and highly recommend to their partners.
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    Bubble.io
    API
    ERP Software
    Full-Stack Development
    ChatGPT
    React
    Symfony
    Laravel
    API Integration
    Web Application
    HTML
    Web Development
    JavaScript
    PHP
    Web Design
  • $15 hourly
    🏆 Fullstack Developer 🏆 Podio Developer for Real Estate wholesaling and other business ⭐ 5-Star Feedback on All of the Contracts. 🕓 1800+ Hours Worked on Upwork 🎯 85 % Clients Recommendation 🕓 9+ Years of experience. ★★★★★★★★★★★★★★★ MY SKILLS ★★★★★★★★★★★★★★★ ★ PHP (Laravel, CodeIgniter, Yii ) ★ Podio Globiflow ,HubSpot, High Level, Pipedrive ★ Klipfolio/ PowerBI / Plecto for Dashboards ★ Zapier / Make ★ API Integration ★ Integrating CRMs with tools like (with or without Zapier) I am very flexible in working time and communications. I can follow all your requirements and advise reasonable solutions to accomplish this job effectively and with the minimum budget.
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    HighLevel
    OpenAPI
    ChatGPT
    Web Development
    Data Visualization
    Klipfolio
    API Development
    Pipedrive
    Real Estate
    HubSpot
    GlobiFlow
    Podio
    Zapier
    API Integration
    PHP
  • $15 hourly
    Hi, I'm Aimee Lorraine, a veteran Customer Service Specialist from the Philippines with over 10 years of experience in dealing with various clients all over the US ranging from: - Handling eCommerce support for eBay, - Assisting Sprint customers with troubleshooting technical challenges with their devices, upgrading their services, and making their over-all customer service experience a pleasant one, - To handling financial services to one of the best bank in the United States. If you're looking for someone you can count on in making these challenging tasks of keeping customers engaged and fully satisfied with their experience dealing with your business, feel free to keep in touch. Let's make sure your business gets the right customer support your customers deserve.
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    Customer Experience Research
    End User Technical Support
    Phone Support
    Customer Retention
    Telephone Handling
    Customer Service
  • $97 hourly
    There's an old saying - "fortune favours the brave" (favors if you're in the good ol' US of A). Nowhere is that more true than in the world of content marketing. The problem is - most B2B content is, well, how to put this nicely... A bit dull. Good news! I don't do dull. That's why I only work with B2B companies - tech, SaaS, AI, data, crypto, etc. - that are willing to take some risks. To walk on the wild side with content that's more creative than the usual blah, blah, yadda, yadda B2B filler. You're looking for content that gets RESULTS... Blog posts, articles, or whitepapers that: 🚀 stand out 🚀 are clear and engaging 🚀 appeal to decision makers 🚀 both inform and entertain 🚀 generate more sales and leads. **************************************************************************************** ⚜ Feedback from a recent Upwork client ⚜ "Dan is an AMAZING content writer. He understands technology, which makes things easier for us when we have to create more technical content. He is very responsive and always keeps you posted on the status of the projects. I highly recommend everyone to work with Dan." **************************************************************************************** The content I write: ✔is aimed squarely at your target market. I get to know the market inside out and what their emotional triggers are. ✔includes story-telling elements to capture the imagination (I'm a published fiction author on the side) ✔ follow a consistent tone of voice that appeals to your target audience ✔ communicates clear, succinct value propositions and sales messages to your market. To see examples of my work, head over to my blog on Medium. Just Google: Dan Martin Medium Writer and you'll find me :) ***Content that NURTURES A SALE, rather than aggressively pushing one.*** You want more for your business. Higher conversions. More leads. Creating exceptional value. Serving other businesses more effectively. Bigger growth. Whatever it is - there's a way to get it. How? Engaging content. Whitepapers that influence prospects to buy, yet also inform them with technical details. Blog posts and longer articles that are SEO-enhanced, but also highly engaging. Content that tells a story, as well as educates. But, it's difficult to find content writers that deliver... ===================================================== ⚜ TESTIMONIALS FROM PREVIOUS UPWORK CLIENTS ⚜ "My experience with Dan was amazing. He's a great communicator with impeccable timeliness. Reviewing Dan's work was almost unnecessary as his attention to detail and quality were fantastic." "Great work...even on my most difficult assignment. Looking forward to working together in the future. Highly Recommended!" ===================================================== *** What do YOU NEED in a content writer? *** You need someone who takes these things seriously. You need someone who wants to help your business grow. Someone dedicated to the success of their clients. Someone who can create an effective content strategy, as well as write impactful copy. You'll know good content when you see it. It's that point when you realize that you've been reading for several minutes and haven't once thought "What's this guy on about?" or "Why would I care about that?" With a degree in Civil Engineering, a keen interest in coding and qualifications in creative and content writing, I'm an all-rounder who understands complex technical details, but also writes clearly and effectively. *** MY SERVICES *** I specialise (specialize for any American readers!) in the following: ✏ White papers ✏ B2B material - brochures, press releases, etc ✏ Articles ✏ Blog Post Writing ✏ Social media posts ✏ Advertising copy - e.g. Google Ads, Facebook Ads ✏ Technical Documentation writing ✏ SaaS copywriting and content writing. *** What to do NOW *** To hire me or ask a question, just click the contact button near the top of the screen and I'll get back to you ASAP. I look forward to hearing from you and discussing your project 😀 Dan
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    Content Writing
    Landing Page
    Lead Generation
    Online Writing
    Sales Writing
    Sales Letter
    Internet Marketing
    Advertising
    Technical Writing
    Copywriting
  • $12 hourly
    I am passionate and self driven individual that has an 12 years of experience in customer service. I worked and trained of one of the most largest call center company in the Philippines. I am great in communicating to customers and deliver a great customer experience. I can provide email, chat, ticket and phone support and will make sure to provide 100% accuracy in all work that I'll do. Over the years of experience I have learned to put my heart on everything that I do and it will all fall into places. I am a great team player and considerate as well. I will be a contributor and asset to your company.
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    Online Chat Support
    Phone Support
    Customer Service
    Customer Support
    Technical Writing
    Technical Support
    Email Communication
    English
    General Transcription
  • $30 hourly
    "Working with Becky has been an amazing experience. She is professional, hard-working, and extremely dedicated. She is always up for a challenge. I wouldn't hesitate to recommend her and would definitely work with her again. Thank you, Becky :)" "We've had a great experience working with Rebecca, a talented writer and all work has been delivered in a timely manner. 100% would use again - thanks!" Effective content marketing is harder than ever. But when done correctly, content marketing provides conversion rates about 6 times higher than other digital marketing methods. I solve your content problems with a data-backed content strategy, expert writing, and meticulous editing. ➡️ What I do: I am a writer specializing in SaaS, digital marketing, eCommerce, lead generation, SEO, website hosting, and website development. ➡️ Who I work with: My past and present clients include AB Tasty, authority website hosting review blog, WebsitePlanet.com, Gmelius, and London-based SEO agency, Bubblegum SEO, and AdScale. I have also ghostwritten for large websites like projecttimes.com and project-management.com. ➡️ Contact me today. I'd love to help you meet your content marketing goals. Thanks, Becky
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    SEO Writing
    Search Engine Optimization
    Content Management
    Content Strategy
    Content Creation
    Content Planning
    Content Writing
    Content Editing
    Content Audit
    Content SEO
  • $60 hourly
    I am a professional Five9 and Call Center Management consultant from Canada with over 20 plus years of experience in the IT industry. During this tenure I have held various positions and developed and honed a wide variety of skills. I am Five9 certified and have good knowledge of the call center Industry, PCI compliance, TCPA regulations, reports and process flow charts and diagrams. • Project and team management • Business Analysis • Contact Center technologies and management • IVR technologies • Report and Data Analysis • Various dialer technologies particularly Five9, SER/EIS, Stratasoft, Ameyo, Connect First • Languages and Applications: VFP, PHP, MySQL, MSSQL, VBA, XML, HTML, JavaScript, ASP, Visio, Lucidchart, Microsoft programs, Excel automation, Google docs/sheets etc. • Project Management Software - Matchware Mindview / Mind Maps and Gantt charts • Software Application Management/development (SDLC) using cloud computing and technologies [SaaS] My goal is to offer varied consultant services with utmost dedication and honesty as I have done in the past with proven track record of exceptional customer satisfaction. I have been able to accomplish all my job assignments with quality service, due to my diverse educational background, unique combination of skills, business sensibilities and experience coupled with dedication, focus and attention to detail. Thank you for taking the time to check my profile and I hope I can be of service to your organization.
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    BPO Call Center
    Business Analysis
    Microsoft Visio
    Visual FoxPro
    Database Management
    Lucidchart
    Information Technology Operations
    Project Management
    Call Center Management
    Five9
  • $17 hourly
    Hi there! I am a Call Center Recruiting and Training specialist with over three years of experience. I have experience in the BPO industry, Insurance Sales, SEO and Real Estate Sales with clients in the U,S. Canada, Australia and the UK. My specialties include Recruiting, Training and Strategic Planning, I have managed campaigns with various clients for both Inbound and outbound agents. How I can serve your business; Create Recruiting/Screening and Training Processes Create and manage Cold Calling Campaigns Create and manage Customer Service Campaigns Create and manage Technical Support Campaigns Create functional business strategies to streamline business processes My goal is maintaining a consistent flow of quality candidates who work remotely to suit your business needs in terms of fluency and speech quality, experience and disposition, all while building a strategic operation that brings positive results to your clients. My passion and experience will assist you in building and maintaining a first rate Call Center business!
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    Call Center Management
    Staff Recruitment & Management
    Operations Management Software
    Phone Communication
    Administrative Support
    Online Chat Support
    Candidate Interviewing
    Bank Reconciliation
    Bookkeeping
    Candidate Sourcing
    Technical Support
    BPO Call Center
    Customer Support
    Sales
    Customer Service
  • $18 hourly
    Let me tell you why your search stops here - WITH ME. ⚡Vast Experience in Inbound and Outbound Calls ⚡Closing Deals over the phone, chats and email ⚡Up-selling and Marketing Products ⚡ Insurance and Real Estate Closer ⚡Appointment Setting Tools, Applications, Websites I use: ✔️Google Sheets ✔️Google Docs ✔️Microsoft Excel & Word ✔️Outlook, Gmail, Slack ✔️Zendesk & Talkdesk ✔️Softphone, Avaya, Cloudtalk ✔️Shopee & Lazada ✔️Canva & Paint ✔️Facebook, Instagram & Youtube ✔️CallTools, Cloudtalk & Mojo ✔️ Podio, Zillow and AirBnB ✔️Nutshell and RingCentral Still, think this is just a random circumstance? Let my experiences do the talking. See you later, Jenny D.
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    Leadership Skills
    Sales Leadership
    Lead Nurturing
    Customer Relationship Management
    Real Estate Acquisition
    Appointment Setting
    Podio
    Email Communication
    Cold Calling
    Outbound Sales
    Customer Service
    Real Estate
    Lead Generation
    Telemarketing
  • $40 hourly
    Hi, Welcome to my profile. I'm an expert Automation Engineer with 5+ years of experience in Automating and integrating world-class systems by using their APIs. I've great knowledge of Integrated, Zapier, Microsoft Flows, and Integromat. If you want me to integrate your business-based systems by using these or any other tools, then I welcome you here. I write custom code in PHP, Java, and C# languages to bridge systems and put Magic of conversation in between. I'm 4+ years experienced person in Podio CRM Setup, customization, and automation using Globiflow. If you've some business and looking for an experienced one to set up your CRM from Scratch in Podio, then you are at the right place. ☑️Some Automation That I can do in Podio ✅Effective Dashboard View ✅Calculation Between the fields (Arithmetic Operation, Calculating Formulas, First Name, Strip Phone, and others) ✅Genrate PDF Excel ✅ Insert Chart and graphs on the Dashboard ✅Send and receive email and SMS ✅Create Update Podio Item ✅Assign Task ✅Task KPI ✅Task Overdue Notifications ✅Team Management ✅Lead Assignments to team members using round-robin ✅Any other task other third-party tools that can be integrated with PODIO ✅Mailchimp and Active Campaign ✅Mojo Dailer (without using Zapier) ✅Slyboradcast: Ringless Voicemail API Integration ✅Website integration (Investor Carrot, Click Funnel (getting lead on form submission into Podio) ✅Website and Webform Integration ✅JotFrom Gravity Form, Contact form 7 Integration ✅Wufoo(Capturing Form Entries) ✅Globimail (Send email Using your own domain) ✅Google API( Map Street View/Aerial View, Sheet, Documents, Drive) ✅Zillow(Property Details & Comps integration) ✅ Email and Text Drip Campaign, Email/Text Follow up sequence automation ✅ Zillow (Property details, Comps integration) ✅ Attom Data (Get Property Details and Property Comps) ✅ ClickSend, Ytel, Plivo, TextMagic API Integration (Send and Receive Text SMS) ✅ Twilio, RooR, Lead sherpa (for messaging, call forwarding, and voice-mailing) ✅ SmrtPhone, Xencall, CallRail, and Number (communication via calls or Text SMS for send and received) ✅ LOB, Click2Mail, and Docsaway (to send letters/postcards) ✅DocuSign & RightSignature For E-signature. ☑️My Expertise is in the following: ✅Podio Globiflow ✅PODIO Integration with Smartphone.io, Docusign Xencall, RooR, and much more ✅A Complete WordPress website from scratch ✅WordPress websites in premium themes ✅ Podio integration with your WordPress or Other website ✅Expert in Divi, Elementor, Goodlayer Page Builder, and all other page builders. ✅ Website design in Bootstrap, HTML, CSS ✅ Databases ✅ Data Migration from one Podio to another ✅Podio and Zapier Integrations ✅Integromat with Podio and others ✅Shopify ✅Woo-Commerce Developer ✅ eCommerce-Development ✅Business & Research Presentations ✅ Any Data Entry
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    WordPress
    Integromat
    API Integration
    RightSignature
    Automated Workflow
    Real Estate Investment Assistance
    API Development
    GlobiFlow
    DocuSign
    Podio
    Real Estate IDX
    Zapier
    Automation
    CRM Software
  • $10 hourly
    With experience in Medical field: appointment setter, lab and prescription reminder, Basic medical terminology, specializes in Medicare insurance and knowledge in EMR/EHRs such as AMD, Office Ally, Kareo, ECW and more. Experience in Telecommunications field: accounts collections and fraud specialist. Lastly, Retail account: Provide assistance to seller's such listings, product engagement, tech issues and billing and last , Practice works and more . Critical thinker and hard worker. With high sense of time, quality and accountability. Fast learner and adaptable. Willing to learn new things to hone my skills and capabilities. Received recognitions from work for outstanding performances. I am an undergraduate of Bachelor of Science in Business Administration major in Financial Management. Graduated as Valedictorian in High school and With honors in Elementary school.
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    Phone Support
    Administrative Support
    Following Procedures
    Personal Administration
    Customer Service
    Email Handling
    Email Support
    Customer Support
    Product Entries
    Staffing Needs
    Virtual Assistance
    Data Entry
    Task Coordination
    Appointment Scheduling
  • $10 hourly
    I have a lot of experience on customer service, both Spanish and English. From My recent job I have obteined experience on medical related situations, like terminology, medicaid/medicare, COVID related, different illnesses, pregnancy, basic insurance knowledge related to PPO, HMO etc. As well as in interpretation and translating. -I have worked operating different systems at the same time. -Solving problems for customers either face to face and through the phone. -Scheduling service calls for customers. -Maneging an agenda for programming visits or appointments. -Creating orders for parts and following up with them either being on back order or doing a deep search.
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    Language Interpretation
    Live Interpretation
    Customer Service
  • $33 hourly
    I help clients with SEO in a fully transparent fashion while cold calls are used to quickly drum up business. My SEO operation comes from over a decade of personal experience. I have automated most of the link building process myself with my own code I have developed. I look forward to being the most honest and transparent SEO consultant you have ever spoken to. Cold calls are difficult. Cold calls are Alchemy. Having the right Process in place is paramount. Leads are the first step, the lead. Sales are the endgame, the gold. Cold calls should not be your first line of recourse in most businesses. Methods of lead gen with less obstacles should be tapped prior to engaging in cold calls. In modern times, people like the freedom to shop around and choose, raise their hand and be called, SEO helps you be found in the shopping process by the client. Other people like to discover and ads help them do that, help you raise your company to the top of a prospects awareness. Cold calls are for the stubborn clients that you want to "Hunt". My focus is helping clients understand how to first get clients to come inbound through SEO, Ads and then finally attracting them through cold calls if all else fails. We start by analysing the viability and cost of an effective SEO campaign. Then proceed to run and optimize ad campaigns to discover ROI if available. All the while we take time to gather and refine leads, then call them and generate interest through a cold call.
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    Email Marketing
    Email List
    B2B Marketing
    SEO Backlinking
    B2B Lead Generation
    Partnership Development
    Sales
    Search Engine Optimization
    Cold Calling
    Off-Page SEO
    Lead Generation Strategy
    Lead Generation
  • $10 hourly
    I graduated in BS Psychology at University of San Carlos. My work experience was being a Customer Service Representative at Teleperformance for two years in a Health Insurance Account, Customer Service Representive at Eli Global for 1 yr and 6months for a Life Insurance. Also I have experience being an Outbound Telemarketer for 1 year and 1 month for home and auto insurance and then became Appointment Setter for 6 months in Expertel Solutions. I can provide various data entry since I have background about it when I was a customer service representative since I was also assigned at the back office. I had experienced on data entry, transfering files, do further research if needed. I'm an internet savvy person. I have strong English language skills, therefore I can communicate well with clients, reliable, flexible and responsible. I pride myself on being able to deliver quick and accurate results.
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    Outbound Sales
    Lead Generation
    Telemarketing
    Web Service
    Cold Calling
    Scheduling
    Customer Service
    Data Entry
    Typing
  • $20 hourly
    Hello, everyone! Let me describe my skills to clearly understand it. I work with the asterisk, PBX, Mail, and other systems over 10 years. Created a lot of call centers that are working successfully till now. I can install and configure for you Vicidial\Goautodial, FreePBX, A2billing, Freeswitch. and integrate it with Vtiger\Sugar CRM etc. Installation and configuration Email servers, Cloud servers. Zabbix monitoring (servers and networks) I can install and configure KVM hypervisors and work with virtual machines on your or mine hosting. Also, I have a lot of experience in: All Linux and Microsoft Server 2003, 2008, 2012, 2016, SBS and Windows 7 / 8 /10 Firewall / Mikrotik / Routers configuration / Iptables / Fail2ban Active Directory, TCP/IP, DNS, DHCP, VPN, IPsec tunnels Virus / Malware scanning and removal Remote support tools i.e. RDP and Team viewer I hope it can be useful to you.
    vsuc_fltilesrefresh_TrophyIcon CallTools Call Center Software
    VoIP Administration
    Network Monitoring
    VoIP
    Asterisk
    Zimbra Administration
    VICIDIAL
    Session Initiation Protocol
    Linux System Administration
    Network Security
  • $15 hourly
    Hello there! I'm a versatile and passionate voice talent based in Spain. With fluency in both English and Spanish, I offer a neutral Spanish accent( commonly used in professional dubbing) and a standard American accent in English. My services include script revision, voiceover production, edition, and synchronization with video. I can provide high-quality sound for your project with my mini studio setup at home. I have experience in English-to-Spanish dubbing for corporate clients in need of bilingual training for their teams to Youtube content creators looking to monetize their content to a Spanish-speaking audience. I'm excited to bring my skills to your project. Whether you need a voice for commercials, animations, e-learning courses, audiobooks, or anything else, I'm confident that my range, flexibility, and professionalism will meet your expectations. I'm always eager to connect with new clients, so feel free to drop me a line for an interview. I'm looking forward to hearing from you soon! You are welcome to write me if you want to work on a project basis instead. I'm looking forward to helping your project come to life! Kindly, Reina Sanchez PD: My Internet connection is optimal, ensuring smooth communication and timely delivery.
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    YouTube Thumbnail
    Children's Pattern
    Data Entry
    Voice-Over
    ESL Teaching
    English to Spanish Translation
    Teaching Spanish
    Podcast Editing
    Cold Calling
    Video Editing
    Latin American Spanish Accent
    US English Dialect
    Film Dubbing
    Voice Acting
  • $11 hourly
    OBJECTIVE * My goal is to provide simple and efficient solutions for the company, using my knowledge to quickly learn the protocols and my ability to follow complex instructions based on my conviction to carry out my work quickly and responsibly. Also my goal is to learn as much as possible, to develop the best I can in my position, so that I can gain as much experience as possible.
    vsuc_fltilesrefresh_TrophyIcon CallTools Call Center Software
    Real Estate
    Customer Service
    Sales
    Outbound Sales
  • $10 hourly
    Guaranteed to deliver above and beyond customer experiences. Specialist in customer, email and technical support with over 8 years of experience both in a call center and home-based setup.She is persistent in obtaining the highest numbers in the campaigns she handled. A hardworking, determined and focused individual. Truly an asset to any organizations she is and will be part of.
    vsuc_fltilesrefresh_TrophyIcon CallTools Call Center Software
    Customer Acquisition
    Online Chat Support
    Multitasking
    Administrative Support
    Email Handling
    eCommerce
    Ecommerce Website
    Customer Experience
    Technical Support
    Customer Support Plugin
    Customer Service
    Selling
    Technical Project Management
    Client Management
    Informative
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