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Hire the best CallTools Call Center Software Specialists in the Philippines

Check out CallTools Call Center Software Specialists in the Philippines with the skills you need for your next job.
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  • $8 hourly
    • 5.0/5
    • (10 jobs)
    I am a highly skilled professional specializing in real estate property management, cold calling, and client services. With 10 years of customer service experience and a supervisorial position. With a comprehensive understanding of the real estate industry, I offer a range of services to optimize your investments, generate leads, and provide exceptional customer experiences. My goal is to streamline property management processes, drive business growth through effective cold calling, and deliver outstanding client services. Let's collaborate to elevate your real estate ventures! 𝐒𝐞𝐫𝐯𝐢𝐜𝐞𝐬 𝐎𝐟𝐟𝐞𝐫𝐞𝐝: 𝑹𝒆𝒂𝒍 𝑬𝒔𝒕𝒂𝒕𝒆 𝑷𝒓𝒐𝒑𝒆𝒓𝒕𝒚 𝑴𝒂𝒏𝒂𝒈𝒆𝒎𝒆𝒏𝒕: • Creating work order’s for homeowner’s maintenance issue • Portal Management • Addressing billing concern • Property maintenance coordination and repairs • Regular property inspections and tenant communication 𝑹𝒆𝒂𝒍 𝑬𝒔𝒕𝒂𝒕𝒆 𝑪𝒐𝒍𝒅 𝑪𝒂𝒍𝒍𝒊𝒏𝒈: • Cold calling property owners, landlords, and potential investors • Building rapport, delivering compelling pitches, and overcoming objections • Appointment setting for property showings or consultations • Follow-up calls and lead nurturing 𝑹𝒆𝒂𝒍 𝑬𝒔𝒕𝒂𝒕𝒆 𝑪𝒍𝒊𝒆𝒏𝒕 𝑺𝒆𝒓𝒗𝒊𝒄𝒆𝒔: • Client relationship management and communication • Responding to client inquiries and resolving issues promptly • Providing market insights, property analysis, and investment recommendations • Coordinating and managing documentation 𝐖𝐡𝐲 𝐂𝐡𝐨𝐨𝐬𝐞 𝐌𝐞? 𝑬𝒙𝒕𝒆𝒏𝒔𝒊𝒗𝒆 𝑬𝒙𝒑𝒆𝒓𝒕𝒊𝒔𝒆: I possess a deep understanding of real estate property management, cold calling, and client services, allowing me to deliver comprehensive solutions tailored to your specific needs. 𝑹𝒆𝒔𝒖𝒍𝒕𝒔-𝑫𝒓𝒊𝒗𝒆𝒏 𝑨𝒑𝒑𝒓𝒐𝒂𝒄𝒉: I have a proven track record of successfully managing properties, generating high-quality leads, and delivering exceptional client experiences that lead to increased satisfaction and business growth. 𝑬𝒙𝒄𝒆𝒑𝒕𝒊𝒐𝒏𝒂𝒍 𝑪𝒐𝒎𝒎𝒖𝒏𝒊𝒄𝒂𝒕𝒊𝒐𝒏: I prioritize clear and proactive communication with clients, ensuring their requirements are met and concerns are addressed promptly. 𝑨𝒕𝒕𝒆𝒏𝒕𝒊𝒐𝒏 𝒕𝒐 𝑫𝒆𝒕𝒂𝒊𝒍: I am meticulous in my work, paying close attention to every aspect of property management, cold calling campaigns, and client service to ensure accuracy and professionalism. 𝑪𝒍𝒊𝒆𝒏𝒕-𝑪𝒆𝒏𝒕𝒓𝒊𝒄 𝑭𝒐𝒄𝒖𝒔: I am committed to providing personalized and reliable services, exceeding client expectations and fostering long-term partnerships. 𝑻𝒐𝒐𝒍𝒔 𝒖𝒔𝒆 𝒕𝒉𝒂𝒕 𝒄𝒂𝒏 𝒉𝒆𝒍𝒑 𝒚𝒐𝒖: • Vantaca • Podio • Slack • Microsoft Teams • SmrtPhone • Calltools • Readymode • Clickup
    Featured Skill CallTools Call Center Software
    Scheduling
    Slack
    Microsoft Excel
    Podio
    Inside Sales
    Property Management
    Team Management
    Communications
    Email Communication
    Customer Service
    Cold Calling
    KPI Metric Development
    Real Estate
    Telemarketing
  • $15 hourly
    • 5.0/5
    • (14 jobs)
    With over 10 years of progressive experience in customer support and 4 years of team management, I am well-equipped to handle a diverse range of tasks with efficiency and professionalism. My expertise includes virtual and administrative assistance, property management, and real estate cold calling, making me a versatile asset for any project. Skills & Expertise: Customer Support: Extensive background in delivering exceptional customer service, resolving complex issues, and enhancing client satisfaction. Team Management: Proven track record in managing teams, streamlining operations, and implementing effective processes to boost performance. Virtual Assistance: Proficient in handling administrative tasks, scheduling, and project management with tools such as Asana, Monday.com, and Slack. Technical Proficiency: Experienced with Cliniko, Acuity, Shopify, Calltools, Airtable, Canva, Mailchimp, Alignable, Zoom, SocialPilot, and Zendesk. Real Estate: Skilled in property management and real estate cold calling, with a strong ability to generate leads and build client relationships. I’m committed to delivering top-quality results and adapting to any project needs. Whether it’s managing customer interactions, handling admin tasks, or providing real estate services, my experience and dedication ensure success. Let’s achieve your goals together!
    Featured Skill CallTools Call Center Software
    Sendinblue
    Canva
    Customer Service
    Slack
    Airtable
    Shopify
    Acuity Scheduling
    Asana
    Appointment Setting
    Data Entry
    Microsoft Excel
    Google Docs
    Communications
  • $10 hourly
    • 4.8/5
    • (28 jobs)
    About Me: I specialize in leveraging GoHighLevel (GHL) to automate customer communications, primarily through text message campaigns. With extensive experience in setting up and optimizing GHL workflows, I help businesses reactivate old leads, streamline their customer communication, and drive engagement through automated SMS sequences. As a sales-driven professional, my goal is to take the technical burden off your shoulders, allowing you to focus on what you do best—building relationships and growing your business. My Expertise: GoHighLevel Automation: Custom workflow automation for lead nurturing, client onboarding, and re-engagement. SMS, email, and CRM integration for seamless customer interactions. Sales funnel automation, including automated follow-up sequences and reminders. SMS Marketing & Campaigns: Setting up and managing text message campaigns to drive engagement. Creating automated SMS sequences for lead conversion and re-engagement. Optimization of automated messages for maximum customer response and conversion rates. Lead Revival & Re-engagement: Reactivating old leads through targeted automated SMS workflows. Developing customer-centric campaigns that focus on boosting conversion rates. Tracking and analyzing the success of campaigns to ensure continuous improvement. Key Projects: Automated Lead Re-engagement: Developed an automated text message campaign for a client that resulted in a 25% reactivation rate from old leads, driving new appointments and sales. Sales Funnel Optimization: Set up a fully automated SMS reminder and follow-up system that increased customer conversions by 30% for an e-commerce client. Client Onboarding Flow: Created a text-based onboarding system that welcomed new clients, scheduled meetings, and provided them with key resources, resulting in higher client retention rates. Why Work With Me? Focused on Results: My goal is to help your business increase lead conversion and re-engagement through efficient, automated communication strategies. Technical Expertise with GHL: I handle the complex setup and technical work behind the scenes, so you can focus on scaling your business and serving your clients. Personalized Approach: I understand that every business is unique, which is why I customize workflows and SMS campaigns to meet your specific needs and goals. Let’s Connect! If you're looking for an expert to streamline your customer communication with GHL and SMS automation, I'd love to help you take your business to the next level. Feel free to reach out to discuss how we can work together!
    Featured Skill CallTools Call Center Software
    Customer Relationship Management
    Cold Calling
    Phone Communication
    Copywriting
    SMS
    Podio
    Customer Service
    Lead Nurturing
    Writing
    Social Media Marketing
    Lead Generation
  • $10 hourly
    • 5.0/5
    • (3 jobs)
    I've been in the call center for five years now. I can handle both sales and customer service. I'm pretty confident that the combination of skills and experience makes me one of the best candidates. I'm also proud to say that my work ethic can also be a good reason you should hire me. I don’t have any attendance issues with my previous jobs, I'm very flexible, and I’ve always been good at picking up new software quickly. I can work with less supervision. My goal is not just to earn but to make sure it's a job well done all the time.
    Featured Skill CallTools Call Center Software
    Lead Generation
    Customer Service
    Sales
    Scheduling
    Cold Calling
    Email Communication
    LinkedIn
    Data Entry
    Visayan Filipino Dialect
    Zendesk
  • $7 hourly
    • 4.7/5
    • (2 jobs)
    Results-Driven Media Buyer | Google Ads Specialist | Meta Ads Specialist | PPC Expert I am a media buying specialist with a proven track record of delivering high-performance digital marketing campaigns that drive real results. With over 3 years of experience, I have honed my skills in paid media strategy development, audience targeting, and campaign optimization, ensuring maximum ROI for every dollar spent. Key Skills: Google Ads Campaigns | Meta Ads Optimization | A/B Testing Expertise Advanced Analytics | Budget Management | Performance Monitoring I specialize in conducting comprehensive keyword analysis, audience demographic analysis, and competitor activity monitoring to identify untapped growth opportunities. My expertise in A/B testing and conversion tracking allows me to continually refine campaign strategies, optimizing for CPM, CTR, and cost per conversion.
    Featured Skill CallTools Call Center Software
    SMS
    VICIDIAL
    Microsoft Teams
    Microsoft Office
    LinkedIn
    TikTok
    Instagram
    Facebook
    Google Workspace
    Asana
    Canva
    Blue Jeans
    Slack
    Zoom Video Conferencing
  • $6 hourly
    • 4.8/5
    • (2 jobs)
    ✅Proficient in the English language ✅Good communication skills ✅C1 Advanced and C2 Proficient in EF Standard English Test ☎️Customer Support and Technical Support 📞Inbound/outbound call 📩Email/chat support 🗣️Complaint and Escalations 👨‍💻Experience in admin support (short contract) 💻Virtual Assistant 📅Account Coordinator 🖥️Website Moderator (inventory management, daily blogs through AI Assistance) ✅Wordpress, Elementor ✅Zendesk ✅CRM (company tailored) ✅Five9 ✅Microsoft Office ✅Canva ✅Pandadocs ✅SmallPDF ✅Figma (for quotation and service agreement creation) ✅PowerDirector (basic video editing, captioning) ✅Product inquiries, order fulfillment, order tracking, replacement, refund ✅Staff scheduling, and minor payment processing ✅Blind troubleshooting for technical concerns ✅Calendar management ✅Email Management ✅Quotation and Service Agreement
    Featured Skill CallTools Call Center Software
    Inventory Management
    Elementor
    WordPress
    Canva
    Outbound Call
    Technical Support
    CRM Software
    Customer Service
    Hardware Troubleshooting
    Online Research
    Customer Support
    Phone Support
    Zendesk
    Email Support
  • $15 hourly
    • 4.7/5
    • (7 jobs)
    Professional Summary Dedicated Virtual Assistant demonstrating strengths in go high-level system, setting up funnels/website, automation, workflows, campaigns, paid ads, triggers, domains, marketing, advertising, web research, building list of leads, managing emails, schedules, funnel and automation, appointment setting, cold calling, creating postcards, flyers, social media, and video advertisements. Excellent verbal and written communicator with a strong background in cultivating positive relationships and exceeding goals. Expert in doing outbound calls on clients with a high rate of closing sales. Successful in handling high-level administrative responsibilities and in social media marketing.
    Featured Skill CallTools Call Center Software
    Scheduling
    Marketing Automation
    Customer Service
    CRM Software
    Research & Development
    Client Management
    Cold Calling
    Lead Generation
    Canva
    Social Media Management
    Email Marketing
    HubSpot
  • $5 hourly
    • 5.0/5
    • (2 jobs)
    Need an all-rounded virtual assistant? I've got your back! Here's what I offer👇👇👇 ✦ Customer Service ✦Lead Generation ✦ General Admin Tasks ✦ Appointment Setting ✦ Executive Assistance ✦ Data Entry
    Featured Skill CallTools Call Center Software
    HubSpot
    Virtual Assistance
    Real Estate Cold Calling
    VICIDIAL
    Avaya
    Lead Generation
    Appointment Setting
    Canva
    Customer Retention
    Customer Support
    Airtable
    Email Support
    Phone Support
    Zendesk
  • $10 hourly
    • 5.0/5
    • (2 jobs)
    As a General Virtual Assistant, I've accumulated over a year of experience in various roles, initially at a lending company and now in ecommerce. In my prior role, I managed administrative tasks, real estate processing, CRM, and enhanced my communication skills. In my current role at an ecommerce company, I focus on data entry for logistics, social media marketing, YouTube content management, and affiliate communications. I excel in maintaining records, creating engaging social media content, optimizing YouTube channels, and ensuring affiliates have a smooth onboarding experience. My adaptable skill set and experience in both lending and ecommerce make me a versatile asset, capable of delivering results in various domains.
    Featured Skill CallTools Call Center Software
    Data Entry
    Microsoft Outlook
    Intuit QuickBooks
    Skype
    ChatGPT
    Google Calendar
    Calendar Management
    Microsoft Office
    Microsoft Excel
    Customer Service
    Quality Control
    Customer Satisfaction
    Canva
    Social Media Content
  • $6 hourly
    • 4.8/5
    • (1 job)
    I understand how time-consuming it can be to go through multiple applications, so I’ll keep this brief. I am confident that I am the candidate you’ve been searching for. With a strong background in customer service, real estate, and sales management, I bring both experience and dedication to the role. Here’s a quick overview of my qualifications: ✅ 2 years in U.S. Healthcare Insurance Contact Centers ✅ 2 years as a Personal Assistant & Cold Caller in Real Estate (including skip tracing) ✅ 1 year as a Sales Manager (managing schedules, closing leads, and assisting VAs in conversions) I am passionate about efficiency, integrity, and delivering results. If you'd like to learn more about my experience, I’d be happy to discuss how I can contribute to your team. Tools & Platforms I’m Proficient In: Amazon, CallTools, Vici, Go High Level, Notion, ClickSend, Enzo, Dialpad, Canva, Excel, Discord, Omni, ReadyMode, Vortex, QuickBooks, Jobber, Tawk.to, EzTexting I look forward to the opportunity to support your business as your next Virtual Assistant. Best regards, Luke
    Featured Skill CallTools Call Center Software
    Amazon
    VICIDIAL
    Microsoft Outlook
  • $10 hourly
    • 4.9/5
    • (2 jobs)
    Hi there, I have been working in a US company for more than a decade now. What you can expect from me is I have the Energy Enthusiasm Intensity when I'm at work. I always have SMART Goals (Specific, Measurable, Attainable, Realistic, Time-bounded) set on my day and on my weeks schedule. I am organize with my task to be proficient. I am persistent on achieving my daily task. I work with diligence and compassion. My background Mynd Property Management that handles owners, vendors, leasing and maintenance calls. Acquisition Specialist for Midfield Enterprises. Property Manager For Saint John’s Properties in Florida A registered Nurse with background for Emergency room Nurse in a tertiary hospital with great skills and a problem solver I am a part of management team with the role of being a subject matter expert for technical support and customer service with a telecommunication account. Lead Graduate from previous employer where leaders are selected and trained for coaching and leadership tactics. Possess strong working knowledge of google docs(spreadsheets), Airtable docs(spreedsheets), Microsoft Excel, Word PowerPoint and Photoshop, Social Media Platforms handled facebook ads manager and instagram Developer tools such as Word Press, Kowboykit, Shopify Platform and Phpstorm. Call Tools, FUB, OTTO, Slack, Service Titan.
    Featured Skill CallTools Call Center Software
    Administrative Support
    Property Management
    Customer Service
    Technical Support
    Social Media Plugin
    AppFolio
    Social Media Advertising
    Zoho CRM
  • $4 hourly
    • 5.0/5
    • (0 jobs)
    Dedicated and detail-oriented Appointment Setter with a strong background in administrative tasks, excellent organizational skills, and a proactive approach to managing daily responsibilities. Seeking a challenging role to leverage my skills in streamlining processes, enhancing efficiency, and providing comprehensive support to improve overall productivity. To obtain employment in order to effectively use both verbal & written communication skills while maintaining high levels of professionalism & accuracy at all times.
    Featured Skill CallTools Call Center Software
    Leadership Skills
    Quality of Service
    Computer Skills
    Appointment Scheduling
    Sales & Marketing
    Sales Call
    Warm Leads
    Cold Calling
    Critical Thinking Skills
    Teachable
    Time Management
    Written Comprehension
    Written Language
    Communication Skills
  • $4 hourly
    • 4.9/5
    • (0 jobs)
    To secure a challenging position in a reputable organization to expand my learnings, knowledge, and skills SKILLS & ABILITIES  Computer skills  Leadership experience  Communication skills  Organizational know-how  People skills  Collaboration talent  Problem-solving abilities  Software: Zendesk  Experience with Microsoft Office – Word & Excel  Vicidial  demo.coldcalltoday.com  Ring Central  Call2Tools  Go High Level
    Featured Skill CallTools Call Center Software
    Microsoft Outlook
    Google Calendar
    Hosting Zoom Calls
    Call Center Management
    RingCentral Glip
    Zendesk
    VICIDIAL
    Problem Resolution
    Problem Solving
    Computer Skills
    Communication Skills
    Sales
    Outbound Sales
    Leadership Skills
  • $7 hourly
    • 5.0/5
    • (10 jobs)
    I'm a go-getter who relishes customer interactions and has been passionate about this work since 2015. With a commendable track record of 4 years and 5 months in the BPO industry, I've conquered various campaigns, including real estate, health and life insurance, solar panels, educational programs, and scop.io (back office account). My versatile skill set spans cold calling, appointment setting, lead generation, surveys, and sales. Moreover, I bring a year of admin work experience, excelling in creating daily and monthly sales, delivery, and inventory reports, and handling all administrative tasks with finesse. Beyond my professional prowess, I dive into the realm of creativity, crafting mesmerizing music visualizations using the Magic application, resulting in extraordinary and captivating outputs.
    Featured Skill CallTools Call Center Software
    Cold Calling
    Prospect List
    Outbound Sales
    SMS
    Customer Support
    Real Estate Listing
    Music Visualization
    Email Communication
    Lead Generation
    Data Entry
    Telemarketing
  • $6 hourly
    • 0.0/5
    • (0 jobs)
    I have a total of 6 years of experience working with Shopify, including 2 years specifically in a Shopify dropshipping company. In this role, I was primarily responsible for updating product images, managing stock levels, and ensuring accurate sizing information. Additionally, I handled the creation and issuance of gift cards to customers. In my most recent position, I expanded my responsibilities to include processing refunds, reviewing order change requests, approving reship requests, monitoring and managing order cancellations, addressing chargeback reports, and updating customer information. My experience has provided me with a deep understanding of Shopify's functionalities and a strong track record of ensuring smooth and efficient operations in a dropshipping environment.
    Featured Skill CallTools Call Center Software
    ChatGPT
    Hardware Troubleshooting
    Email Support
    Technical Support
    Customer Service
    PHP
    Google Apps Script
    Customer Support
    HTML
    Canva
    Adobe Photoshop
  • $15 hourly
    • 0.0/5
    • (1 job)
    Looking for a Rockstar Digital Business Manager to streamline your workload, reduce stress, and help you focus on what truly matters—all while achieving a better work-life balance? *winks* With four years of experience, I specialize in taking routine tasks and administrative responsibilities off your plate using the right tools and expertise. Let me handle the details so you can focus on growing your business with ease! Here are a few of many things I can help you with; ✔️ Microsoft Office & Google Suite Proficiency ✔️ Online File Sharing & Collaboration (Dropbox, Google Drive, OneDrive) ✔️ Accounting Support (FreshBooks) ✔️ Virtual Customer Support (Email & Chat) ✔️ Calendar Management & Appointment Setting ✔️ Email Management (Outlook, Gmail, Yahoo) ✔️ Data Entry & Online Research ✔️ Document Preparation & Formatting (Contracts, Proposals) ✔️ Lead Generation ✔️ Basic Graphic Design (Canva, Photoshop) ✔️ Social Media Visuals (Facebook, Instagram, LinkedIn, Pinterest) ✔️ CRM & Dialer Operations ✔️ Product & eForm Testing Feel free to reach out or set up a quick call—let’s see how we can make things happen together! 😊
    Featured Skill CallTools Call Center Software
    Cold Calling
    Chat & Messaging Software
    ESL Teaching
    Email Communication
    Appointment Scheduling
    Communication Skills
    Customer Relationship Management
    Podio
    Administrative Support
    Phone Support
    Zendesk
  • $8 hourly
    • 4.9/5
    • (13 jobs)
    Things I did before and am still doing: * GHL (Funnel Creation, Website Creation etc) * Basic Bookkeeping * Basic Accounting * Data Entry on XERO Accounting Software * Graphic Design (Layout on Social Media Templates) * Content Creation and Scheduling * Social Media Creation * Email Marketing * Cold Email * FB Ads (Max: Thousand Reach for Lower Budget!) * Seller Center Management (Product Listing / Order Processing / Shipment / Product Reviews) Sample Client on FB: clgf.sapangpalay / copypo516 / mengsyart
    Featured Skill CallTools Call Center Software
    Social Media Advertising
    Product Listings
    LinkedIn
    Customer Service
    Data Processing
    Order Processing
    Google Sheets
    Facebook Advertising
    Administrative Support
    Graphic Design
    Social Media Management
    Google Workspace
    Lead Generation
  • $15 hourly
    • 0.0/5
    • (3 jobs)
    SUMMARY OF QUALIFICATIONS • Solid experience in property management with extensive knowledge of Appfolio. • Great leadership: Skilled at guiding teams and promoting a collaborative work environment. • Profound knowledge of customer handling • Clear and effective communication • Career-focused with a dedication to continuous growth and achievement. FIELD OF EXPERTISE 🔹Premium Administrative Support • Open to any line of business as long as product knowledge training is provided • Data entry and management • All party In/outbound communication (written/verbal) • Email and Calendar Management • Basic accounting (vendor management, payroll, P&L tracker) • Admin support as needed • Reporting & Recordkeeping • SOP creation and implementation - RENTAL PROPERTY MANAGEMENT 🔹Property Management (Property Manager) • Appfolio Expertise • Data entry and management • All party In/outbound communication (written/verbal) • Tenant violation and chargeback/s • Overseeing the overall process relevant to tenant-landlord relationship to ensure smooth operation and customer satisfaction. • Admin support as needed • SOP creation and implementation • Reporting & Recordkeeping --- 🔹Portfolio Management (Onboarding Specialist) • Cold outreach to homeowners • Property On/Offboarding • Management agreement handling • Owner relations • Reporting & Recordkeeping --- 🔹Marketing (Telemarketer) • Cold Outreach to potential residents • Handling guest cards and other inquiries • Appointment Setting (in-person and/or virtual tours) • Reporting & Recordkeeping --- 🔹Leasing (Leasing Manager) • Application Screening • Move-in • Lease Renewal • Move-out • Reporting & Recordkeeping --- 🔹Rental Collection (Collections Officer) • Sending out payment reminders and notices in a timely manner • Payment follow-ups • Payment Plan creation and implementation • Ledger review and adjustments as needed • Reporting & Recordkeeping 🔹Maintenance (Maintenance Coordinatior) • Handling maintenance complaints and service requests • Work Order Assignment & Coordination • Tenant-management-tech coordination to ensure completion in a timely manner 🔹Basic Accounting (Accounts Payable/ Payroll office) • Payroll management • Bill entry and invoice management • Vendor management • Utility charges - Auto/manual application of RUBS (Ratio Utility Billing) for multi-family units ONLINE PLATFORMS • Appfolio • Property Matrix • Google Workspace and MS Office • Asana • TenantTech • Docusign • Guru COMMUNICATION TOOLS • Ring Central • Bria • Zendesk • CallTools • Mojo Dialer • GotoConnect • Google Voice • Vulcan7 • Zoom • Slack • WhatsApp WORK SET-UP • Main PC: Ryzen 3 with 16.00 GB RAM, dual monitors • MacBook Pro M3 with ITB Storage • 11thGen Intel(R)Core(TM)i5- 1135G7 w i t h 8 . 0 0 GB RAM • Plantronics Blackwire3225 Series Headset (2 units for backup) • Stable ISPs, Converge and Starlink. • Quite professional workspace
    Featured Skill CallTools Call Center Software
    Payroll Accounting
    Canva
    Google Sheets Automation
    Real Estate
    Google
    Asana
    Google Sheets
    Customer Service
    Lead Generation
    Cold Calling
    Accounts Payable
    Administrative Support
    Property Management
    AppFolio
  • $6 hourly
    • 0.0/5
    • (3 jobs)
    Dedicated and results-driven Customer Support Representative with extensive experience in the credit repair industry. Adept at leveraging exceptional communication skills to engage with clients through various channels, including emails, CRM systems, and phone calls. Proven ability to ensure a seamless onboarding process, conduct thorough follow-ups on missing documents, and provide consistent updates on the credit repair progress. Key Qualities: Customer-Centric Approach: Committed to delivering outstanding customer service by understanding client needs and providing timely, effective solutions. Communication Proficiency: Demonstrated expertise in client interactions through emails, CRM, and phone calls, ensuring clear and concise communication throughout the credit repair process. Process Optimization: Proven track record in streamlining onboarding procedures and implementing efficient follow-up systems to enhance the overall client experience. Adaptability: Successfully transitioned from a well-known call center in the Philippines to a remote freelance role, showcasing adaptability and versatility in varied work environments. Time Management: Known for strong time management skills, ensuring tasks are completed promptly and efficiently. Fast Learner: Quick to grasp new concepts and technologies, enhancing overall productivity and contributing to a dynamic work environment. With a solid background in credit repair and a commitment to excellence, I am poised to contribute effectively to any team or project within the industry.
    Featured Skill CallTools Call Center Software
    Sales
    Email Communication
    Social Media Advertising
    Sales Promotion
    Sales Operations
    Communication Skills
    Email Support
  • $8 hourly
    • 4.4/5
    • (2 jobs)
    I have great English communication skills with experience in Cold Calling (Real Estate), Lead Generation, Phone Surveys, Appointment Setting, and Project Handling. I can also do other jobs related to call handling.
    Featured Skill CallTools Call Center Software
    Scheduling
    Outbound Sales
    Email Support
    Candidate Interviewing
    Cold Calling
    Customer Support
    BPO Call Center
    Internet Survey
    Lead Generation
    Real Estate
  • $6 hourly
    • 0.0/5
    • (1 job)
    Results-driven Customer Service and Sales Specialist with over 12 years of combined experience in outbound calling, lead generation, appointment setting, and customer service. Proficient in making daily outbound calls, qualifying leads, and scheduling appointments while delivering excellent customer service. Skilled in addressing inbound inquiries, establishing rapport with prospects, and fostering business growth through effective communication and relationship management.
    Featured Skill CallTools Call Center Software
    Lead Management
    Sales
    Customer Service
    Podio
    Order Entry
    Cold Calling
    Order Processing
    Lead Generation
    Appointment Setting
    Data Entry
  • $8 hourly
    • 0.0/5
    • (2 jobs)
    With over a decade of experience in the call center industry and four years as a versatile virtual assistant, I bring a wealth of expertise in customer service, administrative management, and process optimization. My ability to adapt to diverse client needs and deliver exceptional results has made me a trusted partner for businesses seeking operational efficiency and superior customer engagement.
    Featured Skill CallTools Call Center Software
    Ad Content Creation
    Ad Posting
    Social Media Management
    Acquisitions
    Customer Service
    Sales Management
    Cold Calling
    Technical Support
    Lead Generation
    Sales & Marketing
    Email Marketing
  • $5 hourly
    • 5.0/5
    • (1 job)
    We book tickets and calling the airline directly to addressed customer's queries. I am also a team leader in our account assisting my team in booking tickets and train them how to answer calls. I also have an experience in Allied customer support in which we are calling homeowners who is interested in selling their properties.
    Featured Skill CallTools Call Center Software
    Spreadsheet Software
    Real Estate
    VICIDIAL
    B2B Marketing
    Microsoft Excel
    Cold Calling
    Lead Generation
  • $8 hourly
    • 0.0/5
    • (0 jobs)
    Professional Experience General Virtual Assistant July 2023 - October 2024 Delivered administrative support to real estate and painting businesses, specializing in lead generation and CRM management. Managed outbound cold calls, appointment scheduling, and social media content, enhancing client relationships and driving business growth. Streamlined operations through calendar management and data entry, ensuring smooth workflow and task prioritization. Admin & Customer Support September 2022 - July 2023 Responded promptly to client inquiries via phone, email, and chat, providing efficient solutions. Assisted a real estate coach with calendar management, event coordination, and CRM updates to maintain client records and communication. Part-Time Virtual Assistant & Appointment Setter / Telemarketer July 2021 - August 2022 Conducted outbound calls for lead generation, appointment setting, and CRM management for real estate agents. Worked as a telemarketer, promoting services, building client rapport, and conducting market research. BPO Industry Experience (2014-2021) Customer Service Representative: Handled high-volume calls, resolving product, service, and billing inquiries with a focus on customer satisfaction. Technical & Billing Support (Comcast): Provided troubleshooting and billing support, ensuring accurate account management. Retention Specialist (AT&T): Resolved billing concerns and facilitated payment arrangements to improve customer retention.
    Featured Skill CallTools Call Center Software
    HighLevel
    HubSpot
    Telemarketing
    Administrative Support
    Virtual Assistance
    RingCentral Glip
    Podio
    Slack
    Customer Support
    Data Entry
    Cold Calling
    Zendesk
  • $6 hourly
    • 0.0/5
    • (1 job)
    I have 2 years of experience in real estate. In my previous role as an appointment setter and lead generator, I successfully increased the number of qualified appointments through a strategic approach that included targeted outreach and personalized communication. I developed exceptional communication and interpersonal skills, which are essential for building rapport with potential clients over the phone. I consistently exceeded performance targets by efficiently identifying qualified leads and scheduling appointments for our sales team. *Key Skills:* - Strong communication skills - Ability to multitask - Consistency in setting appointments - Proficient in Google Drive, Docs, Spreadsheets, and Forms - Detail-oriented - Strong work ethic; independent and quick to adapt to change - Flexible to work the graveyard shift - Negotiation skills
    Featured Skill CallTools Call Center Software
    Online Chat Support
    SMS
    Computer Skills
    Typing
    GoodData
    Copywriting
    Data Entry
    Cold Calling
  • $5 hourly
    • 2.4/5
    • (0 jobs)
    I specialize in providing Virtual Assistant services with a focus on Customer Service and Outreach Link Building. As a Virtual Assistant, I excel in delivering exceptional customer support to ensure client satisfaction. My expertise extends to handling inquiries, resolving issues, and providing timely assistance to enhance the overall customer experience. Moreover, I am skilled in outreach link building, utilizing strategic approaches to establish valuable connections and acquire quality backlinks for website optimization. Through effective outreach campaigns, I aim to improve website visibility and authority within relevant online communities. With a proactive mindset and strong communication skills, I am dedicated to assisting clients in achieving their goals by efficiently managing tasks, fostering relationships, and driving growth through targeted outreach efforts.
    Featured Skill CallTools Call Center Software
    Customer Service
    Email Support
    Virtual Assistance
    Outbound Sales
    Call Scheduling
    Cold Calling
    BPO Call Center
    Customer Support
    Lead Generation
    Call Center Software
    Data Entry
    Call Center Management
    Phone Support
    Inbound Inquiry
  • $25 hourly
    • 0.0/5
    • (0 jobs)
    I'm a very hard working person. I make sure that all of my work are at its best. I'm also willing to learn, open to new things that are out of my scope, accept new opportunities and challenges.
    Featured Skill CallTools Call Center Software
    Communication Skills
    Data Analysis
    Computer Basics
    Documentation
    BPO Call Center
    Quality Audit
    Call Center Management
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