Hire the Best Five9 Specialists in Caloocan City, PH

✅ Currently available for new contracts and ready to help you with your business. I have 10 years of Customer Service Experience, handling different types of accounts. • Telecommunication • Health Care (Provider Line) • Streaming health app/website • Telemarketing company (Billing Support) • Telehealth Allergy Clinic • Car Wash account • Website testing • Repair company • Property Management Little experience with Chargeback dispute through Stripe payment processor. Hire Me. I can guarantee high quality of work. I'm capable of multitasking, highly organized with excellent time management skills. Expertise: Inbound and Outbound Call Handling Health Care Professional Sales Specialist Quality Evaluator Provide 5 Star Customer Satisfaction Multitasker Time Management Admin/Virtual Assistant Outstanding skills in providing customer care Management Skills Active listening. Tools: 🟦 Customer Support / Helpdesk Zendesk Intercom Gorgias Helpscout 🟩 CRM / Sales / Marketing Automation Infusionsoft / Keap HubSpot ManyChat GHL (GoHighLevel) 🟧 Communication / Calling / Meetings Zoom Aircall JustCall LinkedIn (communication + networking) 🟪 Payments / Finance / Accounting Sticky IO Stripe QuickBooks Invoicing 🟨 Project & Task Management Trello Asana Monday com 🟫 E-commerce / Fulfillment Shopify ShipStation eBay 🟩 Learning Management Systems (LMS) Thinkific Kajabi 🟦 Website / CMS WordPress 🟩 Productivity / Document Tools Google Docs / Sheets 🟪 Messaging / AI ChatGPT I am willing to learn anything new and am a fast learner. Let's connect!

With over 17 years of experience providing top-tier customer support for US and Canadian companies, I specialize in delivering efficient, empathetic, and solutions-driven support across both B2B and B2C industries. I have handled phone, email, live chat, and SMS support, as well as technical and eCommerce customer service. I am highly experienced with tools such as Five9, Salesforce, RingCentral, Talkdesk, Shopify, HelpScout, Zendesk, Intercom, Slack, Notion, Gorgias, HubSpot, Asana, Flxpoint, Skubana, Klaviyo, JustCall, and Emotive. I am very comfortable learning new systems quickly and adapting to different workflows and company standards. While I may not have had recent activity on Upwork, I focused on a long-term client I started working with in 2023 outside the platform. I am now available and seeking new long-term opportunities where I can contribute, grow, and help businesses deliver an excellent customer experience. If you are looking for someone reliable, experienced, and genuinely committed to helping your customers, I would be happy to support your team.

To become an experienced technical support representative and to develop my software and hardware development capabilities.

Give me your problem and I will fix it for you. Are you looking for a trustworthy and reliable assistant who can do honest work with you with high professionalism and transparent communication? Hi! I'm Creselli and I've had more than 11 years of full-time employment in various customer-facing, over-the-phone, email, and chat support roles that specialized in product subscription, telecommunications, and healthcare campaigns. I loved working as a Customer Support Specialist. I like assisting clients and providing solutions to their problems because it gives me a sense of fulfillment. I was paid for the results I give, not the hours. Your projects are important, so you want every member of your team, including freelancers, to be able to think critically and to provide their feedback freely and out-of-the-box ideas to improve any part of the business. I can help get you organized, manage your schedule, and handle any administrative tasks you need! Services offered: ✅ Remote Administrative Assistance ✅ Data Entry done right, word processing, email management, calendar management, transcription ✅ Customer Service, Technical Support Fields of Expertise: ☑️ 10+ years in Customer Service ☑️ Proficient English and Communication skills; Active Listening ☑️ Phone - Inbound, Outbound Call-handling ☑️ Healthcare Professional ☑️ Sales Specialist ☑️ A-Player that can provide 5-Star ⭐ Customer Satisfaction ☑️ Multitasker with Efficient Time Management; able to juggle multiple priorities, meet tight deadlines, and reaching KPI's without compromising quality and accuracy ☑️ Management and Soft skills ☑️ Admin/Virtual Assistant Tools used: 🔘 Zendesk 🔘 Manychat 🔘 Intercom 🔘 LinkedIn 🔘 Five9 🔘 Zoom 🔘 Google Docs, Sheets 🔘 Slack 🔘 Skype 🔘 Ringcentral 🔘 Gladly If you like what you see or if you feel like we're a fit, feel free to reach out and connect.