Hire the Best VICIDIAL Specialists
in the Philippines

I’m a Systems Engineer with 10+ years of experience specializing in VoIP, Linux infrastructure, and enterprise call center solutions. I help businesses build, optimize, and troubleshoot high-performance dialing systems, especially VICIdial and Asterisk environments. If you're dealing with low contact rates, “Spam Likely” issues, or unstable VoIP systems, I can help you fix and improve them. I’ve supported mission-critical systems for global organizations, including the New York Stock Exchange, where reliability, uptime, and fast incident response are critical. What I Can Help You With - VICIdial / Asterisk setup, troubleshooting, and optimization - Outbound dialing improvement (increase contact rates / call rates) - Fix “Spam Likely / Scam Likely” call issues - DID rotation, CNAM, STIR/SHAKEN compliance - VoIP infrastructure design and deployment - SIP trunk configuration and carrier troubleshooting - Linux server administration (CentOS, Ubuntu, Debian, OpenSuse) - L2/L3 support and root cause analysis - System monitoring, uptime improvement, and performance tuning - Cloud deployments (AWS, DigitalOcean, Vultr) - Key Achievements - Deployed 100+ VICIdial/Asterisk systems globally - Improved dialing performance and answer rates for multiple call centers - Reduced call blocking and spam tagging through reputation management strategies - Maintained high uptime for production VoIP environments - Supported enterprise-grade infrastructure and financial systems Professional Experience Technical Support Specialist (VoIP & Systems) Augutech (Remote) | 2022 – 2026 - Led VoIP support and outbound dialing optimization - Reduced spam tagging and improved call deliverability - Performed deep L2/L3 troubleshooting and root cause analysis Systems Engineer / Administrator uBind (Remote) | 2019 – 2021 - Managed cloud and on-prem infrastructure - Automated deployments and monitoring systems - Improved system reliability and recovery processes Freelance VoIP & Systems Engineer 2010 – 2019 - Built and deployed call center systems worldwide - Specialized in VICIdial optimization and infrastructure design Skills - VICIdial, Asterisk, FreePBX, FusionPBX - Linux System Administration (RHEL, CentOS, Ubuntu, OpenSuse) - Hypervisor: VMware ESXi , Proxmox , Hyper-V - VoIP, SIP, RTP, IVR, Call Routing - Cloud (AWS, Azure, DigitalOcean, Vultr) - Bash, Python, Perl, PHP - MySQL, MariaDB - Network & Infrastructure Troubleshooting Why Clients Hire Me - I don’t just fix issues, I improve performance - Strong focus on real business outcomes (contact rate, uptime, reliability) - Deep hands-on experience with real-world call center problems - Fast, reliable, and easy to work with remotely

I am a Real Estate Cold Caller and Lead Generation Specialist with hands-on experience in wholesaling, appointment setting, and qualifying motivated sellers. I help real estate investors and agents generate quality leads through outbound calls, follow-ups, and property research. I am confident in handling objections, building rapport, and identifying serious sellers. I have experience using tools such as BatchDialer, Mojo Dialer, Dialpad, Grasshopper, Vicidial, Privy, and Zillow for lead generation and property research. My strengths include consistency, communication, and attention to detail, ensuring that every lead is properly qualified and organized for the next step in the sales process.

Hi there! 👋 I’m an experienced Appointment Setter with a strong background across multiple industries including Real Estate, Healthcare, Digital Marketing, and B2B campaigns. I specialize in engaging prospects, qualifying leads, and setting high-quality appointments that help businesses grow. I’m skilled in using various dialers such as ViciDial, CloudTalk, RingCentral, and other communication tools. I also have hands-on experience in lead generation using platforms like LinkedIn and Apollo, allowing me to source accurate leads and maintain a steady pipeline for my clients. What I bring to the table: ✔ Professional communication and strong phone etiquette ✔ Consistent follow-ups and reliable performance ✔ Organized workflow and detailed CRM updates ✔ Ability to adapt to different industries and scripts ✔ Results-driven mindset If you’re looking for someone who can handle outreach, book qualified appointments, and support your sales team effectively, I’m here to help!

Hi! If you're seeking a dynamic professional who marries technological prowess with strategic acumen to propel your business towards unparalleled success, let's connect! I am a results-driven professional with a passion for leveraging cutting-edge technology to propel businesses towards new heights. With a diverse skillset and an unwavering commitment to process enhancement, I'm your go-to partner for innovative solutions that drive growth and operational excellence. I have an extensive experience in the following fields and niches: - Go High Level Set-up, automation and integration - AI Assistant for Voice & Sms for sales and appointment Setting (Full Automation) - Ecommerce, dropshipping - Complex google sheet dashboard for data analysis - Sales and telemarketing - Financing and collection - Website/ web app development - CRM and dialer set up - Etc. Hiring me comes with these values (And more): - Versatile Skillset: My journey is defined by adaptability. From strategic planning and project management to data analysis and creative problem-solving, I thrive in a multifaceted environment. My proficiency spans across domains, allowing me to connect the dots and craft holistic strategies. - Tech Tools Aficionado: I have an insatiable curiosity for exploring the latest tech tools and trends that can revolutionize the business landscape. Whether it's harnessing the power of AI for predictive insights, integrating automation for streamlined workflows, or unlocking the potential of data analytics for informed decision-making, I'm at the forefront of technological innovation. - Driving Business Growth: Growth isn't just a goal—it's a mindset. I excel in crafting and executing growth strategies that resonate with the digital age. By identifying new avenues for expansion, optimizing customer experiences, and capitalizing on emerging markets, I empower businesses to achieve sustainable and dynamic growth trajectories. - Process Improvement Advocate: Efficiency fuels success. My dedication to refining processes, eradicating bottlenecks, and enhancing operational efficiency is unwavering. Through a meticulous analysis of workflows and the implementation of targeted improvements, I facilitate seamless operations that elevate performance. - Global Perspective: In today's interconnected world, a global outlook is paramount. With experience collaborating with diverse teams and a deep appreciation for cultural nuances, I'm primed to navigate the intricacies of international business, fostering collaboration that transcends borders. Let’s grow together! Reach me out!

An experienced Outbound Sales Professional specializing in SaaS sales and customer relationship management. Skilled in cold lead generation, consultative selling, and telemarketing, consistently exceeding sales targets and driving client growth. Successfully generated leads and booked appointments for multiple SaaS initiatives, including CRM software for moving companies [1] and real estate brokerages [2]. Experienced in both B2B and B2C sales environments, with a strong focus on client acquisition, onboarding, and retention. Also proficient as an Onboarding Specialist, conducting product demos and guiding clients through seamless setup and adoption. Demonstrates strength in customer retention, billing coordination, and email management, ensuring efficiency and long-term client satisfaction.

✅ Overview I’m a VoIP Administrator with over 10 years of experience managing and optimizing phone systems for businesses of all sizes. I specialize in RingCentral, Dialpad, 8x8, Google Voice, GoTo, and other VoIP platforms — helping companies streamline communication, improve call quality, and ensure reliable call routing. From IVR setup and number porting to call queue management and CRM integration, I deliver solutions that keep phone systems running smoothly for both staff and customers. 💼 Services I Provide Phone System Setup & Administration - RingCentral, Dialpad, 8x8, Google Voice, GoTo, Nice inContact, Grandstream, RingCX IVR (Auto-Attendant) Design & Implementation - Custom menus, business/after-hours routing, multilingual prompts Call Queue & Routing Optimization - Overflow handling, priority routing, and fallback options Number Porting & Account Migration - Hassle-free transfer of business numbers across platforms User Onboarding & Training - Account creation, extension assignments, and permissions Troubleshooting & Support - Call quality issues, dropped calls, one-way audio, faxing problems Compliance Setup - SMS/TCR registration & HIPAA-compliant call handling CRM & Third-Party Integrations - Salesforce, Zapier, Podium, Beetexting 📊 Sample Projects 🔹 Healthcare Practice – RingCentral IVR & Call Queue Built a multi-level IVR for scheduling, billing, and nurse line. Added after-hours routing with voicemail to HIPAA-compliant inbox. Reduced missed calls by 40% within the first month. 🔹 Multi-Location Business – Dialpad Migration Migrated 50+ users fromDialpad to RingCentral. Configured shared call queues and AI-powered call transcription. Delivered staff training and SOP documentation. 🔹 SMS Compliance for Retail Client Completed 10DLC campaign registration for SMS. Updated client website to meet carrier requirements. Enabled mass texting via Beetexting integrated with RingCentral. 🛠️ Tools & Platforms VoIP Systems: RingCentral | Dialpad | 8x8 | Google Voice | GoTo | Nice inContact | RingCX Integrations: Salesforce | Zapier | Zendeskl Collaboration: Microsoft Teams | Google Workspace 📌 Why Clients Hire Me ✔ 10+ years of proven VoIP expertise ✔ Fast, reliable setup & troubleshooting ✔ Clear documentation & training for staff ✔ Track record of reducing missed calls and improving customer experience 📞 Let’s Work Together If you need a VoIP expert to set up, optimize, or troubleshoot your phone system, let’s connect. I’ll ensure your communications are seamless, reliable, and built to support your business growth.