Hi! I’m Van, an IT Support Specialist with over 10 years of experience delivering expert technical support across diverse environments. I bring a strong background in Windows 10/11, Microsoft 365, hardware troubleshooting, and remote user support.
I excel at resolving complex IT issues quickly and efficiently, whether it’s managing user accounts, administering Exchange Online, configuring devices, or supporting VPN and remote access tools. I’m proficient with industry-standard tools like ServiceNow and ConnectWise to ensure smooth ticket management and clear documentation.
What makes me unique?
I’m also a dedicated martial artist who has developed core skills like discipline, focus, and perseverance. Qualities that I bring into my professional life every day to stay motivated and consistently deliver high-quality results.
I approach every problem with patience and a positive attitude, communicating clearly and empathetically with users of all technical levels.
I’m proactive about learning new technologies and stay updated with the latest IT trends to provide cutting-edge solutions.
Continuously learning and adapting, I stay current with IT trends to provide innovative support.
My passion for fitness and martial arts fuels my energy and commitment to excellence in everything I do.
If you want a reliable, disciplined, and highly experienced IT professional to keep your systems running smoothly and your users supported, I’m ready to help. Let’s connect!
I’m a Modern Workplace Specialist and Project Delivery professional specializing in the M365 & EUC ecosystem. I bridge the gap between high-level project management and hands-on technical execution to get your IT initiatives across the finish line on time. 🏁
How I Can Help Your Team:
📧 M365 Migrations: Ready to transition your team to the cloud? I seamlessly migrate legacy email and file storage over to Exchange Online and SharePoint Online.
🔧 Technical Support & Troubleshooting: Need reliable, general IT support? I jump straight into the weeds to diagnose issues, manage incident queues, and keep your daily operations stable.
📅 Project Delivery: From managing regional hardware rollouts to coordinating software deployments, I keep your timelines tight and stakeholders aligned.
Whether you need an end-to-end cloud migration, proactive technical support, or a structured Project Manager who actually understands the underlying tech—let's connect and streamline your workplace today! 🌟
Desktop Support
DNS
Office 365
IT Project Management
Mark Lesther T.
Caloocan City, Philippines
$8/hr
4.8
36 jobs
With over seven years of experience as a Virtual Assistant and Data Entry Specialist, graduated in Computer Secretarial Studies from the University of Caloocan City.
As a freelancer, I specialize in Data annotation, Image Annotation, Video Annotation, Web research, and Personal assistant tasks. I am hardworking, reliable, flexible, and honest. I can work with minimal supervision, communicate clearly, and provide regular updates.
I type 50 WPM and am highly skilled in Excel and Google Sheets. Detail-oriented and able to multitask, I deliver 100% accuracy. Let’s get things done, fast and flawlessly!
SKILLS:
• Data Entry
• Lead Generation
• Google SpreadSheets
• Google docs
• Microsoft Excel
• Microsoft Word
• Microsoft PowerPoint
• Web Research
• Convert PDF files into Word documents
• Product listing (eBay, Amazon, Gumtree)
• Data Annotation
• CVAT
• Image Annotation
• Video Annotation
• COCO File
• JSON File
• YOLO File
I will do my best to make my client happy and satisfied!
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