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I’m a network engineer with over 9 years of experience in managing, optimizing, and securing complex network infrastructures in global environments. Professional Background: I offer end-to-end network solutions—from setup to optimization—designed to give your business uninterrupted performance, top-tier security, and long-term stability. Specializations: 1. Cisco Technologies (Routers, Switches, Firewalls - ASA, ISE, SD-WAN, VPN - AnyConnect) 2. Juniper (Routers and Switches) 3. Arista (Routers and Switches) 4. Meraki (Switches and Access Points) 5. Palo Alto Firewalls 6. Fortigate Firewalls 7. Linux Servers 8. VMWare vCenter Certifications: 1. CCNP Enterprise 2. CCNA Security and Data Center 3. AWS Cloud Practitioner If you’re looking for a reliable professional to manage your network, resolve technical challenges, and strengthen your infrastructure's security and efficiency, let’s connect.

Content crafted to convince. Your tech product or service may have the potential to be revolutionary, disruptive, or game-changing. But if your target audience doesn't know about it, what it does, how they can benefit from it, why they need it now, and how they can make the most out of it, your website visitors won't be converted to leads, leads won't be converted to customers, and customers won't be converted to loyal fans. That's why you need me on your team. Since 2008, I have written thousands of marketing collateral and strategic reputation instruments, including blog posts, white papers, thought leadership articles, web sales pages, landing pages, case studies, ebooks, brochures, data sheets, product sheets, product presentation decks, PowerPoint presentations, award submissions, articles, and sales letters with the purpose of engaging readers and guiding them deeper into my clients' sales funnels or advancing them through formal evaluation and selection processes. I specialize in Cybersecurity, Cloud Computing, and Virtualization, but can handle any writing project related to IT. Some of the topics I'm familiar with include: zero trust, encryption, compliance, data privacy, data protection, threat prevention, penetration testing, threat intelligence, threat hunting, SQL injection, cross-site scripting, malware protection, ransomware, LOTL, botnet, keylogger, rootkit, VPN, SIEM, SOAR, CWPP, CSPM, SBOM scanning, PTaaS, EDR, ITDR, Consent Management Platform (CMP), MFT Server, managed file transfer, reverse proxy, PCI DSS, HIPAA, SOX, GDPR, cloud security, cloud cost optimization, IaaS, SaaS, DaaS, AWS EC2, AWS S3, Azure, Google Cloud, VDI, virtual desktops, hyperconverged infrastructure, MSP, ITAD, B2B SaaS, network security, AI security, AI-powered security, etc. Please find time to browse my Work History. I have a feeling you'll be pleased with what you're about to see.

I am Jonalyn, I am a Professional I.T. Helpdesk Technician, Application Support, and System Engineer with extensive customer and technical service experience who is enthusiastic about my work. I've worked with clients professionally from a variety of businesses for over 10 years. I am a dedicated, hard-working, fast learner, loyal, and a team player individual. I strive for a positive workplace but I can also work under pressure. -✅System Engineer -✅Technical Support -✅IT Helpdesk Technician II / MSP Helpdesk Support -✅Admin Support -✅Senior Analyst -✅System Support Analyst I -✅Customer Service -✅40 WPM with 99% accuracy I approach every assigned task as if it were my own, viewing each as an opportunity to acquire new experiences and a stepping stone toward achieving my goals. Simultaneously, I find satisfaction in assisting others on their journeys. Efficiency in multitasking is one of my strengths, and I prioritize time management to meet deadlines effectively. With 11 years of proven experience in roles such as Help Desk Technician and System Engineer, I am well-versed in various customer support capacities. My technical expertise extends to MS Office 365, Azure, Active Directory, VMs, O365 Administration, Servers (including file server, Server Migration, SQL, backup, Remote Desktop, and domain controller), VPN, RDP, RDS, Citrix ShareFile, Dropbox, Cisco VPN, workstation setup, profile and account management, licensing, and more. I possess a solid understanding of computer systems, mobile devices, and other tech products. From basic to complex technical issues, I am adept at diagnosing and resolving problems. Ready to take on new challenges immediately, I am eager to discuss how my skills align with your needs. I look forward to the opportunity to speak with you further. Applications and Tools, websites I use: Jira Service Now Autotask Connectwise NinjaOne Aterra Kaseya Datto RMM VMware Goto Assist Salesforce Citrix Google Docs Microsoft Excel VoIP/Softphone - Avaya Microsoft Outlook Jabber Team Viewer Slack GoToAssist Global protect Cisco anyconnect Lotus Notes Bitdefender Sophos Microsoft Teams Cloudradial Threatlocker Webroot

Hi, I’m Jeric a seasoned IT Support Specialist and Project Engineer with over 10 years of experience helping businesses streamline, secure, and optimize their IT infrastructure. I specialize in working with MSPs and SMBs to deliver reliable, secure, and automated IT solutions tailored to your unique environment. 🛠️ What I Do Best End-to-End IT Support & Troubleshooting Desktop, server, and network issue resolution for Windows-based environments. Microsoft 365 & Azure Administration Mailbox management, MFA, Conditional Access, Exchange Online, Intune, SharePoint, and Teams deployment. Firewall & Security Management Fortinet configuration, VPN setups, interface monitoring, failover, static IP setup, and firmware management. Automation & Deployment Scripting via PowerShell, automation using ImmyBot, onboarding flows using Rewst and IT Glue integration. Remote Monitoring & Management (RMM) Skilled in deploying and managing devices using tools like NinjaOne, Datto, Kaseya and other RMM platforms. Onboarding & Documentation Process automation for new device setup, software deployment, user access configuration, and IT Glue documentation. 🧠 Why Work With Me? Detail-oriented, reliable, and highly responsive. Experience working with multiple clients across different industries. Proven ability to reduce manual workload through automation and scripting. Committed to security, documentation, and long-term IT stability. 📌 Let’s Work Together Whether you need help with day-to-day IT operations, special projects, or automation deployments — I’m here to support your team and help you scale securely. Let’s connect and talk about how I can contribute to your goals.

Top Rated Plus, Experienced Network Engineer & Network Operations Manager With ⭐️ over a decade ⭐️ of experience in network engineering and operations, I bring a wealth of expertise to meet your business needs. As a seasoned Network Engineer, I have successfully handled clients across the globe, ensuring robust and efficient network solutions. ▶︎ PROFESSIONAL BACKGROUND: Former Global Network Operations Manager at one of the largest BPOs worldwide. Led a team of network professionals to manage and optimize global infrastructures. ▶︎ SPECIALIZATIONS: 1. ⭐️ Unifi/Ubiquiti: Cloud gateways, routers, switches, access points, and cameras. 2. Cisco: Routers, switches, access points, firewalls (ASA and FTD), ISE, SD-WAN, DUO, and Umbrella. 3. ⭐️ VPN Expertise: AnyConnect, Secure Client, Wireguard, OpenVPN, IPSec VPN, and SSL VPN. 4. Meraki: Access points, switches, and routers. 5. Palo Alto Firewalls 6. Sonicwall Firewalls 6. Linux Servers 7. Synology NAS ▶︎ CERTIFICATIONS: ✅ CCNP ✅ CCNA Security ✅ Lean Six Sigma Yellow Belt ▶︎ WHY CHOOSE ME? Proven track record of delivering high-quality network solutions. Extensive experience with a variety of network technologies and platforms. Committed to providing exceptional service and support to ensure your network's success.

I have 8 years of experience in Data Entry, Lead Generation, and LinkedIn Research. Over time, I’ve built a strong background in managing data projects, doing detailed research, and helping businesses grow. I’ve also gained hands-on experience with Email Marketing, LinkedIn Sales Navigator, and Internet Research, which allows me to deliver accurate and high-quality results efficiently. These are my skills and expertise that may help you; ✔ Data Entry ✔ Lead Generation ✔ Email List Building ✔ Appointment Setting ✔ LinkedIn Research ✔ LinkedIn Outreach ✔ LinkedIn Scraping ✔ LinkedIn Lead Generation ✔ LinkedIn Sourcing ✔ LinkedIn Prospecting ✔ Virtual Assistant ✔ Boolean Search ✔ LinkedIn Recruiting ✔ Talent Sourcing ✔ Conducting Initial Interview ✔ Recruiting / Sourcing ✔ Sourcing Candidates ✔ Administrative Support ✔ Administrative Assistant ✔ EHR Data Entry ✔ Data Encoding ✔ Data Sorting, Data Extraction ✔ Data Scraping ✔ Data Mining ✔ Data Profiling ✔ Web Research ✔ Social Media Marketing ✔ Social Media Management ✔ Social Media Lead Generation (Facebook, Instagram, Twitter, Tiktok) ✔ Article Posting ✔ Email Marketing ✔ Email Sourcing ✔ Finding Valid and Verified Email Addresses Worked in the industry: Start-up/ Start-Up Legal Education Real Estate SaaS / Software E-commerce IT/ Information Technology B2B B2C CRM USED: ★HubSpot ★PipeDrive ★Zoho ★Salesforce ✔️EMAIL Marketing software: ✔️Active campaign ✔️HubSpot Project Database: ★Airtable PROJECT MANAGEMENT TOOL ★Trello ★Kanban ★Asana ★ClickUp Real Estate Skip Tracing ★Har.com ★Skip Genie TOOLS USED 📍 Sales Navigator 📍 Email Hunter 📍 Snovio.io 📍 RocketReach 📍Clearbit 📍Rapportive ONLINE POSTING ✔️Linkedin ✔️Instagram ✔️Craiglist ✔️Facebook ✔️Youtube ✔️Twitter I am a reliable, detail-oriented, and results-driven professional who values accuracy, communication, and consistency. I take pride in delivering high-quality work and am committed to contributing my skills and experience to help your company achieve its goals. I look forward to building a strong and long-term working relationship with you. Best regards, Kineth