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I’m a network engineer with over 9 years of experience in managing, optimizing, and securing complex network infrastructures in global environments. Professional Background: I offer end-to-end network solutions—from setup to optimization—designed to give your business uninterrupted performance, top-tier security, and long-term stability. Specializations: 1. Cisco Technologies (Routers, Switches, Firewalls - ASA, ISE, SD-WAN, VPN - AnyConnect) 2. Juniper (Routers and Switches) 3. Arista (Routers and Switches) 4. Meraki (Switches and Access Points) 5. Palo Alto Firewalls 6. Fortigate Firewalls 7. Linux Servers 8. VMWare vCenter Certifications: 1. CCNP Enterprise 2. CCNA Security and Data Center 3. AWS Cloud Practitioner If you’re looking for a reliable professional to manage your network, resolve technical challenges, and strengthen your infrastructure's security and efficiency, let’s connect.

Hi, I’m Jeric a seasoned IT Support Specialist and Project Engineer with over 10 years of experience helping businesses streamline, secure, and optimize their IT infrastructure. I specialize in working with MSPs and SMBs to deliver reliable, secure, and automated IT solutions tailored to your unique environment. 🛠️ What I Do Best End-to-End IT Support & Troubleshooting Desktop, server, and network issue resolution for Windows-based environments. Microsoft 365 & Azure Administration Mailbox management, MFA, Conditional Access, Exchange Online, Intune, SharePoint, and Teams deployment. Firewall & Security Management Fortinet configuration, VPN setups, interface monitoring, failover, static IP setup, and firmware management. Automation & Deployment Scripting via PowerShell, automation using ImmyBot, onboarding flows using Rewst and IT Glue integration. Remote Monitoring & Management (RMM) Skilled in deploying and managing devices using tools like NinjaOne, Datto, Kaseya and other RMM platforms. Onboarding & Documentation Process automation for new device setup, software deployment, user access configuration, and IT Glue documentation. 🧠 Why Work With Me? Detail-oriented, reliable, and highly responsive. Experience working with multiple clients across different industries. Proven ability to reduce manual workload through automation and scripting. Committed to security, documentation, and long-term IT stability. 📌 Let’s Work Together Whether you need help with day-to-day IT operations, special projects, or automation deployments — I’m here to support your team and help you scale securely. Let’s connect and talk about how I can contribute to your goals.

I am Jonalyn, I am a Professional I.T. Helpdesk Technician, Application Support, and System Engineer with extensive customer and technical service experience who is enthusiastic about my work. I've worked with clients professionally from a variety of businesses for over 10 years. I am a dedicated, hard-working, fast learner, loyal, and a team player individual. I strive for a positive workplace but I can also work under pressure. -✅System Engineer -✅Technical Support -✅IT Helpdesk Technician II / MSP Helpdesk Support -✅Admin Support -✅Senior Analyst -✅System Support Analyst I -✅Customer Service -✅40 WPM with 99% accuracy I approach every assigned task as if it were my own, viewing each as an opportunity to acquire new experiences and a stepping stone toward achieving my goals. Simultaneously, I find satisfaction in assisting others on their journeys. Efficiency in multitasking is one of my strengths, and I prioritize time management to meet deadlines effectively. With 11 years of proven experience in roles such as Help Desk Technician and System Engineer, I am well-versed in various customer support capacities. My technical expertise extends to MS Office 365, Azure, Active Directory, VMs, O365 Administration, Servers (including file server, Server Migration, SQL, backup, Remote Desktop, and domain controller), VPN, RDP, RDS, Citrix ShareFile, Dropbox, Cisco VPN, workstation setup, profile and account management, licensing, and more. I possess a solid understanding of computer systems, mobile devices, and other tech products. From basic to complex technical issues, I am adept at diagnosing and resolving problems. Ready to take on new challenges immediately, I am eager to discuss how my skills align with your needs. I look forward to the opportunity to speak with you further. Applications and Tools, websites I use: Jira Service Now Autotask Connectwise NinjaOne Aterra Kaseya Datto RMM VMware Goto Assist Salesforce Citrix Google Docs Microsoft Excel VoIP/Softphone - Avaya Microsoft Outlook Jabber Team Viewer Slack GoToAssist Global protect Cisco anyconnect Lotus Notes Bitdefender Sophos Microsoft Teams Cloudradial Threatlocker Webroot

Content crafted to convince. Your tech product or service may have the potential to be revolutionary, disruptive, or game-changing. But if your target audience doesn't know about it, what it does, how they can benefit from it, why they need it now, and how they can make the most out of it, your website visitors won't be converted to leads, leads won't be converted to customers, and customers won't be converted to loyal fans. That's why you need me on your team. Since 2008, I have written thousands of marketing collateral and strategic reputation instruments, including blog posts, white papers, thought leadership articles, web sales pages, landing pages, case studies, ebooks, brochures, data sheets, product sheets, product presentation decks, PowerPoint presentations, award submissions, articles, and sales letters with the purpose of engaging readers and guiding them deeper into my clients' sales funnels or advancing them through formal evaluation and selection processes. I specialize in Cybersecurity, Cloud Computing, and Virtualization, but can handle any writing project related to IT. Some of the topics I'm familiar with include: zero trust, encryption, compliance, data privacy, data protection, threat prevention, penetration testing, threat intelligence, threat hunting, SQL injection, cross-site scripting, malware protection, ransomware, LOTL, botnet, keylogger, rootkit, VPN, SIEM, SOAR, CWPP, CSPM, SBOM scanning, PTaaS, EDR, ITDR, Consent Management Platform (CMP), MFT Server, managed file transfer, reverse proxy, PCI DSS, HIPAA, SOX, GDPR, cloud security, cloud cost optimization, IaaS, SaaS, DaaS, AWS EC2, AWS S3, Azure, Google Cloud, VDI, virtual desktops, hyperconverged infrastructure, MSP, ITAD, B2B SaaS, network security, AI security, AI-powered security, etc. Please find time to browse my Work History. I have a feeling you'll be pleased with what you're about to see.

I help Shopify dropshipping stores discover winning products, source reliable suppliers, and create professional product listings that drive sales. Since 2023, I have worked with e-commerce businesses by conducting product research, competitor analysis, supplier sourcing, and Shopify product management. My goal is to help store owners save time, stay organized, and focus on growing their business. 𝗦𝗲𝗿𝘃𝗶𝗰𝗲𝘀 𝗜 𝗢𝗳𝗳𝗲𝗿: 🛒 Shopify Product Research & Product Listing • Research winning and trending products for global markets • Analyze competitors and successful product listings • Product uploads and management in Shopify • Create organized and user-friendly product pages • Write clear and persuasive product descriptions • Organize product images, benefits, and lifestyle content • Basic image editing using Canva 🔍 Supplier Sourcing • Find reliable suppliers from Alibaba, AliExpress, 1688, Taobao, Amazon, and eBay • Compare supplier pricing, shipping options, and product quality • Research alternative suppliers for better profit margins 📊 Market & Competitor Research • Facebook Ads Library research • TikTok product research • Competitor store analysis • Trend discovery and validation • Product demand analysis 📋 Virtual Assistant & Administrative Support • Data entry and data mining • Lead generation • LinkedIn research • CRM and data organization • Internet research • Spreadsheet management 📈 Meta Ads Support • Campaign setup assistance • Audience research • Ad creative research • Campaign monitoring and reporting 𝗧𝗼𝗼𝗹𝘀 𝗜 𝗨𝘀𝗲: • Shopify • Facebook Ads Library • Kalodata • TikTok • Canva • Notion • Airtable • Monday • Close CRM • Google Sheets • Microsoft Excel • Slack • Trello • Chatwork • VPN Tools • TrendTrack • AI Productivity Tools (ChatGPT, Claude, Perflexity, Nano Banana, higgsfield, Gemini AI) 𝗪𝗵𝘆 𝗪𝗼𝗿𝗸 𝗪𝗶𝘁𝗵 𝗠𝗲? ✓ Detail-oriented and reliable ✓ Strong research and analytical skills ✓ Fast learner and adaptable ✓ Organized workflow and clear communication ✓ Committed to meeting deadlines ✓ Focused on delivering accurate, high-quality work Whether you need help finding winning products, sourcing suppliers, managing Shopify listings, conducting research, or organizing business data, I am ready to support your business goals. Send me a message and let's discuss how I can help with your project.

📣 𝙇𝙚𝙩'𝙨 𝙜𝙧𝙤𝙬 𝙮𝙤𝙪𝙧 𝙗𝙪𝙨𝙞𝙣𝙚𝙨𝙨 𝙩𝙤𝙜𝙚𝙩𝙝𝙚𝙧! ✨ With over 4 years of professional expertise in data entry 💪 Over two years of freelancing and still counting! 🚀 🎯 Achieved 100% Client Satisfaction | Maintained a flawless 100% Job Success Score 🏅 Committed to delivering top-notch quality, I place a high emphasis on accuracy in all outputs 𝗪𝗵𝗮𝘁 𝗺𝘆 𝗰𝗹𝗶𝗲𝗻𝘁𝘀 𝘀𝗮𝘆: 👏🙌🤝 "𝙉𝙤𝙚𝙡'𝙨 𝙘𝙤𝙣𝙩𝙧𝙞𝙗𝙪𝙩𝙞𝙤𝙣𝙨 𝙝𝙖𝙫𝙚 𝙗𝙚𝙚𝙣 𝙞𝙣𝙩𝙚𝙜𝙧𝙖𝙡 𝙩𝙤 𝙤𝙪𝙧 𝙥𝙧𝙤𝙟𝙚𝙘𝙩𝙨' 𝙨𝙪𝙘𝙘𝙚𝙨𝙨, 𝙖𝙣𝙙 𝙝𝙞𝙨 𝙥𝙤𝙨𝙞𝙩𝙞𝙫𝙚 𝙖𝙩𝙩𝙞𝙩𝙪𝙙𝙚 𝙨𝙚𝙩𝙨 𝙖 𝙝𝙞𝙜𝙝 𝙨𝙩𝙖𝙣𝙙𝙖𝙧𝙙 𝙛𝙤𝙧 𝙩𝙚𝙖𝙢𝙬𝙤𝙧𝙠. 𝙄𝙛 𝙮𝙤𝙪'𝙧𝙚 𝙡𝙤𝙤𝙠𝙞𝙣𝙜 𝙛𝙤𝙧 𝙙𝙚𝙙𝙞𝙘𝙖𝙩𝙞𝙤𝙣 𝙖𝙣𝙙 𝙧𝙚𝙡𝙞𝙖𝙗𝙞𝙡𝙞𝙩𝙮, 𝙡𝙤𝙤𝙠 𝙣𝙤 𝙛𝙪𝙧𝙩𝙝𝙚𝙧 𝙩𝙝𝙖𝙣 𝙉𝙤𝙚𝙡. 𝙏𝙝𝙖𝙣𝙠 𝙮𝙤𝙪, 𝙉𝙤𝙚𝙡, 𝙛𝙤𝙧 𝙗𝙚𝙞𝙣𝙜 𝙖𝙣 𝙞𝙣𝙫𝙖𝙡𝙪𝙖𝙗𝙡𝙚 𝙥𝙖𝙧𝙩 𝙤𝙛 𝙤𝙪𝙧 𝙩𝙚𝙖𝙢. 𝙄 𝙡𝙤𝙤𝙠 𝙛𝙤𝙧𝙬𝙖𝙧𝙙 𝙩𝙤 𝙢𝙖𝙣𝙮 𝙢𝙤𝙧𝙚 𝙨𝙪𝙘𝙘𝙚𝙨𝙨𝙛𝙪𝙡 𝙘𝙤𝙡𝙡𝙖𝙗𝙤𝙧𝙖𝙩𝙞𝙤𝙣𝙨 𝙞𝙣 𝙩𝙝𝙚 𝙛𝙪𝙩𝙪𝙧𝙚." - Adie "𝙉𝙤𝙚𝙡 𝙞𝙨 𝙩𝙖𝙡𝙚𝙣𝙩𝙚𝙙 𝙖𝙣𝙙 𝙖𝙡𝙬𝙖𝙮𝙨 𝙬𝙞𝙡𝙡𝙞𝙣𝙜 𝙩𝙤 𝙡𝙚𝙖𝙧𝙣 𝙢𝙤𝙧𝙚 𝙩𝙤 𝙝𝙚𝙡𝙥 𝙤𝙪𝙧 𝙗𝙪𝙨𝙞𝙣𝙚𝙨𝙨 𝙧𝙪𝙣 𝙨𝙢𝙤𝙤𝙩𝙝𝙡𝙮. 𝙃𝙚 𝙞𝙨 𝙣𝙤𝙬 𝙖 𝙈𝙖𝙣𝙖𝙜𝙚𝙧 𝙞𝙣 𝙤𝙪𝙧 𝙡𝙖𝙣𝙙𝙞𝙣𝙜 𝙥𝙖𝙜𝙚 𝙙𝙚𝙥𝙖𝙧𝙩𝙢𝙚𝙣𝙩." - Adie "𝙁𝙖𝙣𝙩𝙖𝙨𝙩𝙞𝙘 𝙚𝙭𝙥𝙚𝙧𝙞𝙚𝙣𝙘𝙚 𝙬𝙤𝙧𝙠𝙞𝙣𝙜 𝙬𝙞𝙩𝙝 𝙉𝙤𝙚𝙡! 𝙑𝙚𝙧𝙮 𝙛𝙖𝙨𝙩 𝙖𝙣𝙙 𝙟𝙤𝙗 𝙙𝙤𝙣𝙚 𝙚𝙭𝙖𝙘𝙩𝙡𝙮 𝙖𝙨 𝙧𝙚𝙦𝙪𝙚𝙨𝙩𝙚𝙙." - Luke "𝘼𝙗𝙨𝙤𝙡𝙪𝙩𝙚𝙡𝙮 𝙜𝙧𝙚𝙖𝙩 𝙚𝙭𝙥𝙚𝙧𝙞𝙚𝙣𝙘𝙚 ! 𝙑𝙚𝙧𝙮 𝙜𝙡𝙖𝙙 𝙞 𝙝𝙞𝙧𝙚𝙙 𝙉𝙤𝙚𝙡 ! 𝙑𝙚𝙧𝙮 𝙧𝙚𝙘𝙤𝙢𝙢𝙚𝙣𝙙𝙚𝙙 ! 𝙂𝙧𝙚𝙖𝙩 𝙘𝙤𝙢𝙢𝙪𝙣𝙞𝙘𝙖𝙩𝙞𝙤𝙣 𝙖𝙣𝙙 𝙩𝙝𝙚 𝙧𝙚𝙨𝙪𝙡𝙩 𝙤𝙛 𝙝𝙞𝙨 𝙬𝙤𝙧𝙠." - Michal "𝙑𝙚𝙧𝙮 𝙝𝙚𝙡𝙥𝙛𝙪𝙡 𝙖𝙣𝙙 𝙚𝙖𝙨𝙮 𝙩𝙤 𝙬𝙤𝙧𝙠 𝙬𝙞𝙩𝙝!" - Lopez "𝘼𝙢𝙖𝙯𝙞𝙣𝙜 𝙟𝙤𝙗. 𝘼𝙡𝙬𝙖𝙮𝙨 𝙜𝙚𝙩𝙨 𝙩𝙝𝙚 𝙟𝙤𝙗 𝙙𝙤𝙣𝙚 𝙦𝙪𝙞𝙘𝙠𝙡𝙮 𝙖𝙣𝙙 𝙧𝙞𝙜𝙝𝙩!" - Jaeden "𝙀𝙭𝙘𝙚𝙡𝙡𝙚𝙣𝙩, 𝙛𝙖𝙨𝙩 𝙖𝙣𝙙 𝙖𝙘𝙘𝙪𝙧𝙖𝙩𝙚 𝙬𝙤𝙧𝙠, 𝙩𝙝𝙖𝙣𝙠𝙨!" - Tom 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲𝗱 𝘄𝗶𝘁𝗵 𝘁𝗵𝗲 𝗳𝗼𝗹𝗹𝗼𝘄𝗶𝗻𝗴 𝘁𝗼𝗼𝗹𝘀: 🔥🔥🔥 🧩AI Tools 🧩ChatGPT / DeepAI 🧩SEMRush (Keywords Research) 🧩SEOWriting (AI Content) 🧩CUPPA (AI Content) 🧩Keywords Magic 🧩Keywords Research 🧩Webflow 🧩WordPress 🧩HTML Panel / File Manager CPanel 🧩Microsoft Word 🧩Microsoft Excel 🧩Social Media Downloader (sssinstagram, ssstik, etc.) 🧩Internet Download Manager (Any Files: MP4, MP3, PDF, DOCUMENT, etc.) 🧩Download Protected Videos 🧩Download Services 🧩Download and Upload Videos 🧩Premium Downloader Tools 🧩FireShot 🧩Photoshop 🧩Sublime Text 3 🧩GoLogin Software 🧩Jancy Software 🧩Capcut / FilmoraX 🧩Remote Desktop Connection (Personal Computer, VPS, VDS, Dedicated Server) 🧩AnyDesk 🧩TeamViewer 🧩ExpressVPN 𝗪𝗵𝗼 𝗮𝗺 𝗜: 🤝 🔰 I possess excellent skills in data entry. Over the years I've gained experience, in entering patient records processing bank checks and organizing types of invoice receipts both related to healthcare and non-healthcare. 🔰 I’m very responsible, attentive, careful with details, and focused on delivering the best results, And I really appreciate the opportunity to learn more new things. 𝗛𝗼𝘄 𝘁𝗼 𝗛𝗼𝗽 𝗼𝗻 𝗕𝗼𝗮𝗿𝗱?: 🚀 📩 Send me a message now! 🟢 Always Available 24/7! 🌟 If your project isn't covered in the listed services, don't worry! I'm eager to learn and adapt. ✉️ 𝙄𝙉𝙑𝙄𝙏𝙀 or drop an 𝙊𝙁𝙁𝙀𝙍!