Hire the Best Dispatchers
in the Philippines

Hi! My name is Mark Alvin Gicana and I have 7 years experience in the call center industry working for a BPO Company as an executive relations officer/manager. I am the one who handles tickets, inbound calls, outbound calls, emails, credit card transactions including refunds and escalations. Thank you for taking your time in viewing my application. I'm looking forward to working with you in the future. You can also take a look at my profile to know more about me.

Motivated and detail-oriented professional seeking a Logistics Tracking Specialist position where I can apply my skills in shipment tracking, data accuracy, and supply chain coordination to support timely deliveries, streamline operations, and contribute to overall logistics efficiency. With 8 years of experience with Authorized Book Distribution Company (Scholastic Inc.) handling warehouse, staffing, planning, training, inventories, marketing, logistics. I also have 5 years of experience as a Customer Service Representative handling orders, sellings, billing and logistics. Confident, organized and experienced in a busy office environment, rapidly learning the processes for in-house operations and constantly developing my own system to do the work efficiently, requiring minimal supervision. Able to analyze problems and come up with the necessary solutions to ensure efficacy of work. Skills: - Techical and Analytical skills - Communication and Coordination - Organizatinal and problem solving - Office protocols and procedures - Time management and prioritization - Information management - Record keeping - Team leadership and support - Attention to detail - Mutitasking - Active listening - Emphaty and patience.

Hey! I'm Pau and I have a working experience as a Logistics, Dispatcher and Scheduling Coordinator, Supply Chain, Data Entry, Email Management, Sales and Service, Customer Support, Web Advisor and Chat Support. I am available for paid consultation if you're looking to build a company in logistics, HVAC, handyman services, or food delivery. I can provide valuable insights based on my experience. I am well-versed in major customer service, conflict resolution abilities, phone, chat, and email etiquette. Also, I've been doing administrative duties for 10 years. I am an expert data entry worker. I have a lot of experience with invoicing, making billing adjustments, scheduling work in CRMs like Jobber, and managing dispatching operations. The following key strengths also exemplify greatly marketable skills in E-commerce and characteristics: ✅ Order Fulfillment / Purchasing ✅ Customer Support ✅ Retention ✅ Sales ✅ Basic Accounting ✅ Promotions/Discounts ✅ Logistics/Shipping ✅ Scheduling/Dispatching ✅ LTL Booking ✅ Parcel Booking ✅ Data Entry ✅ Invoicing ✅Admin Assistance I have also developed my skills in navigating certain tools: ✅ Jobber ✅ Booking Koala ✅ Podium ✅ Cloudtalk ✅ Shopify ✅ Zendesk ✅ CIGO Tracker ✅ FedEx LTL ✅ Veeqo (Inventory Management) ✅ Cin7 (Inventory Management) ✅ Dixa ✅ Gorgias ✅ Microsoft Office (Excel, Word, PowerPoint) ✅ Google Sheet ✅ PDF Acrobat ✅ Google Drive/OneDrive/Dropbox ✅ Salesforce ✅ Collab Inbox ✅ Ring Central ✅ Slack ✅ Live Agent ✅ Onfleet App ✅ Avochato ✅ Click up ✅ Wonolo ✅ Cartwheel ✅ Powerbi ✅ Whimsical ✅ Datto Commerce ✅ Autotask ✅ Amazon Business Prime ✅ Purolator ✅ UPS Tracking Tool ✅ Fedex Tracking Tool ✅ Encircle ✅ Claim Wizard ✅ Company Cam ✅ Next Gear ✅ Microsoft Teams ✅ Skype ✅ Asana ✅ Monday.com ✅ Calendly ✅ MyGeoTab ✅ Metrc ✅ WhenIwork ✅ Yourgreenpackageapp ✅ Intellihub ✅ Katana ✅ Carton Cloud ✅ Service Titan ✅ GHL

I’m a well-rounded professional with experience in sales, customer service, virtual assistance, project management, social media management, and e-commerce support. With nearly five years in retail sales and customer service, I’ve learned how to connect with people and get results. As a virtual assistant, I handle tasks smoothly, keep projects on track, and make sure communication flows well within teams. I’m skilled at using different project management and CRM tools to keep things organized and efficient. I also love creating engaging social media content and supporting business owners with e-commerce tasks so they can focus on what matters most. My proactive approach and commitment to doing quality work make me a reliable and valuable team member.

I help businesses provide reliable customer support, manage daily operations, and connect with potential customers. I have over 6 years of customer service experience and more than 5 years of virtual assistant experience. I have supported customers through phone, email, chat, and SMS across e-commerce, automotive, transportation, and solar industries. My experience includes: ✅ Customer service and e-commerce support ✅ Email, chat, phone, and SMS support ✅ Appointment setting and cold calling ✅ Lead qualification and follow-ups ✅ Order processing, returns, and warranty support ✅ Dispatch and logistics coordination ✅ CRM updates and administrative support I have worked with companies such as Macy’s, avXperten, Flagship One, Nationwide Auto Transportation, Simplicity Power, and Real Solar. I am familiar with Dixa, GoHighLevel, Enerflo, Zoho CRM, Zendesk, Google Workspace, Microsoft Office, Central Dispatch, DAT, and Truckstop. Clients can expect clear communication, accurate work, reliable follow-ups, and professional customer support. I am comfortable working independently, following company procedures, handling difficult customers, and supporting busy remote teams. Let’s work together to improve your customer experience and keep your daily operations running smoothly.

Hi, I’m Jude! I am a highly adaptable professional with over 8 years of experience spanning customer service, dispatch operations, virtual assistance, and graphic design. Most recently, I served as Operations Manager at R Ally’s Transfer (Australia), where I managed daily business operations, streamlined dispatch processes, and ensured excellent client satisfaction. My background includes working as a Virtual Assistant for transportation companies, where I handled reservations, invoicing, dispatching, workload balancing, and email management. I also have extensive experience as a Dispatcher in HVAC and transportation industries, giving me the skills to manage time-sensitive tasks, coordinate with teams, and act as the reliable point of contact for clients. Beyond operations, I bring creative expertise from my years as a Graphic Designer, handling merchandise, branding, and web design projects. This combination of administrative, operational, and creative skills makes me a well-rounded professional capable of supporting businesses in multiple areas. What I bring to the table: - Proven leadership in operations and team management - Strong dispatch and reservation management expertise (LimoAnywhere, RingCentral, Freshdesk, Salesforce, etc.) - General virtual assistance (email management, invoicing, scheduling, CRM, data entry) - Creative design skills (Adobe Illustrator, branding, POD, merchandise, web/WordPress + Elementor) - Detail-oriented, tech-savvy, and highly reliable Whether you need someone to manage operations, streamline dispatching, provide top-notch customer support, or deliver creative solutions, I can help you grow your business while taking the weight off your shoulders. Let’s connect and discuss how I can add value to your team!