I am a Licensed Professional Teacher who chose to explore a career in customer service, where I’ve gained over five years of hands-on experience. Along the way, I’ve worked as a Virtual Assistant and recently strengthened my skills in dispatching, creating reservations, and providing customer support for e-commerce businesses. Here are the skills and services I can offer. I look forward to working with you.
- Customer Service
-E commerce support
-Dispatch
-Lead management
-Appointment setting
- Cold Calling
- Outbound Inbound sales
-Order Management, Order Placing, Order Tracking
- Maintenance and Work Orders
- Billing
Tools:
- Freshdesk
-Gorgias
-Shopify
-GoHighLevel
- Intercom
-Limo Anywhere
- Salesforce
- Hippochat
-Google calendar
-Google excel
- ReadyMode inc, CRM
- Microsoft Excel.
- MOJO CRM
- AC3
- 3CX
- Teams, Slack, Discord
Bryanne B.
Outreach Coordinator, Dispatcher, Customer Service
Camaligan, Philippines
$5/hr$5 per hour5.0 (4) 4 jobs $10K+ total earnings
I am an experienced Dispatcher with a strong background in coordinating drivers, managing logistics, and ensuring smooth and timely operations. I handle scheduling, real-time trip monitoring, client communication, and full driver support. I am skilled in problem-solving, especially during breakdowns, delays, and unexpected issues on the road.
I work well under pressure, stay organized while juggling multiple tasks, and maintain clear and professional communication at all times. I am detail-oriented, reliable, and committed to providing excellent customer service. My focus is always on keeping operations efficient while supporting both the drivers and the company.
Gerson Mark S.
Logistics Coordinator/Dispatcher | Transport Operation Support
Leyte, Philippines
$6/hr$6 per hour5.0 (19) 50 jobs $40K+ total earnings
Keeping Your Logistics Running Efficiently
✅ Years of Experience in Logistics Operations
✅ Truck Dispatching & Transport Coordination
✅ Reliable, Organized & Detail-Oriented
I help transport companies, freight brokers, courier businesses, and logistics teams manage their daily operations. From dispatching and driver coordination to customer communication and transport administration, I ensure everything runs efficiently and on schedule.
With over 9 years of combined experience in logistics, transportation, and administration, I have supported UK and US logistics companies by managing dispatch operations, booking loads, coordinating drivers, processing transport documents, and maintaining accurate records.
Logistics & Operations Support
✔ Truck Dispatching (Luton, 7.5T, 18T & Artic)
✔ Load Booking & Rate Negotiation
✔ Courier Exchange & Haulage Exchange
✔ Amazon Relay Dispatching
✔ Driver Scheduling & Route Planning
✔ Job Allocation & Fleet Coordination
✔ Customer Booking & Communication
✔ ETA Updates & Delivery Tracking
✔ Shipment Tracking
✔ Transport Documentation
✔ Reconomy Portal Management
✔ Salesforce Data Entry & Job Processing
Administrative Support
✔ Email & Calendar Management
✔ Data Entry & Reporting
✔ CRM Management
✔ File & Document Organization
✔ Spreadsheet Management
✔ Invoice & Record Management
✔ Basic Bookkeeping
✔ Internet Research
Tools I Use
✔ TMS
✔ Courier Exchange
✔ Haulage Exchange
✔ Amazon Relay
✔ Salesforce
✔ Radius Velocity (Tracker)
✔ Google Maps
✔ Reconomy Portal
✔ Microsoft Excel
✔ Microsoft Word
✔ Google Sheets
✔ Google Docs
✔ Gmail
✔ Google Calendar
✔ Microsoft Outlook
✔ Slack
✔ Zoom
✔ Microsoft Teams
✔ ChatGPT
✔ Canva
Why Clients Hire Me
✔ Excellent communication with drivers, customers, and suppliers
✔ Strong attention to detail
✔ Fast learner and proactive problem solver
✔ Able to manage multiple jobs and deadlines
✔ Reliable, organized, and committed to delivering quality work
Whether you need a Logistics Coordinator, Dispatcher, Operations Assistant, or Administrative Support for your transport business, I'm ready to help keep your operations running smoothly.
I have also some Additional Services Like:
✔ Lead Generation
✔ Market & Company Research
✔ Web Research
✔ Email Outreach
✔ LinkedIn Outreach
✔ Social Media Outreach
✔ Contact List Building
✔ Data Mining & Data Collection
✔ Job Search Assistance
✔ Resume & Cover Letter Support
✔ Job Application Submission
Let's discuss how I can support your business.
Need an experienced Customer Service Representative and Property Maintenance Coordinator?
HIRE ME! 🫵
Here are My Skills:
⚡️Billing Specialist.
⚡️Service and Install Support.
⚡Outstanding Customer Service
🤗Professional and Friendly tone of voice.
👩💻Attention to detail
🥉Managing teams
⚠Plan and implement call center strategy.
🤸♀️Flexible
🏀Team Player
🦾Problem Solver
👩💻ticket support/Back office support
👩💻Live chat support
👩💻Email support
👩💻Tenant, Property owner and Property Managers Support
🎧Inbound phone support
🎧Outbound phone support
🗣Social customer support
🙋♀️Quick Learner
👷Vendor scheduling support
🤝😊 Property owner support.
⚡Familiar with Hubspot and Canva
⚡Familiar with Microsoft Office
⚡Familiar with Appfolio
⚡Familiar with Help Scout
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