Hire the Best Call Center Agents

I am the CEO and Founder of Splace BPO, helping entrepreneurs, startups, and established companies scale efficiently through tailored outsourcing solutions that drive revenue, improve productivity, and reduce operational expenses. With a strong understanding of business operations and workforce management, I specialize in building outsourcing systems that are not only cost-effective but also sustainable and performance-driven. Outsourcing Solutions I Offer: - Fully Managed Outsourcing End-to-end team management, performance monitoring, and process optimization so you can focus on scaling your business. - Staffing Management Recruitment, onboarding, and workforce supervision tailored to your operational needs. - Seat Leasing Solutions Ready-to-deploy workspace and infrastructure for businesses needing reliable operational support. If you're looking for a strategic outsourcing partner who understands both operations and growth, let's connect. I’d be happy to discuss how we can build a solution tailored specifically for your business goals.

⭐⭐⭐⭐⭐ Every successful business starts with a single person and a compelling vision. But to turn that vision into reality, it must evolve into a clear strategy and disciplined execution. As a project manager and marketing strategist, I collaborate with companies across the US, Canada, Europe, the Middle East, Asia, and Australia. I specialize in developing impactful brand identities for both new and established brands in B2B and B2C markets. My background also includes over a decade of experience in customer service, sales, marketing, and web development, giving me a well-rounded perspective on driving growth and building lasting connections. STRENGTHS: 📌 Strong Business Acumen (Cost and Profit Analysis) 📌Completed The FUNDAMENTALS OF PROJECT MANAGEMENT TRAINING 📌Completed The GLOBAL COMMUNICATIONS TRAINING 📌Completed The SEVEN PILLARS OF ADVOCACY TRAINING 📌Certified TOP CUSTOMER SERVICE AWARDEE with 100% Member Satisfaction Score 📌Certified 100% ATTENDANCE AWARDEE 📌Certified SALES COMPLIANCE AWARDEE 📌Certificate of Completion (Customer Service Training) 📌Variety of skills in Engineering, Sales & Marketing, Finance, and Project Management. 📌Tier 3 Top Seller of the year 2012 (Xlib USA) 📌Results-driven 📌Successfully Joined a total of 7 BPO/Call Center Companies AREA OF EXPERTISE: 📌Project Management 📌 Sales B2B or B2C ( Lead Generation Team/Appointment Setting) 📌 Customer Service (Phone, Email and Chat) 📌 Website Maintenance and Development (CRM Building, Social Media Marketing) 📌 Quotations, Negotiation, Vendor Search 📌 Real Estate (Home Loans, Mortgage Refi, Commercial Properties & Mobile Homes) 📌 Proofreading, editing, and content writing 📌 Training and Development- Instructional Designer 📌 Marketing (Social Media Marketing) 📌 Graphic Design and Content Creation 📌 Business Planning 📌 Data Entry, Virtual Assistant and Administrative Task --Owner of DJO Call Center Services, a division of DJO Career Opportunities --Fast and Reliable Internet Connection (Using Fiber Optics 100 Mbps connection) --Has multiple skilled agents to accomplish a particular task promptly

I have 14+ years of experience in contact center field (call/chat/email handling) at fast paced work environments such as Vodafone UK, Amazon US, Talabat GCC and numerous travel agents. Roles and responsibilities included customer service agent, SME, team manager, WFM, supervisor and project manager. I have 14+ years of experience in contact center field (call/chat/email handling) at fast paced environments such as Vodafone UK, Amazon US, Talabat GCC and numerous travel agents. Roles and responsibilities included customer service agent, SME, team manager, WFM, supervisor, Project manager, and lately a partner in a startup call center. I have a solid proven track record of delivering exceptional customer/ client satisfaction and team and project management through implementing Agile/ Scrum mythologies and values using Asana, Trello, Kanban Boards and Jira. I can provide quality consultant services guaranteed by a very high level of professionalism, dedication and honesty.

Hi, I’m Salman, founder of Nexus-Tel, a performance-driven BPO agency. I specialize in helping businesses increase sales, book more appointments, and deliver seamless customer experiences without the overhead of hiring in-house teams. What I Offer Sales & Telemarketing: Cold calling, outbound sales, upselling & cross-selling Appointment Setting: B2B/B2C booking with high conversion rates Customer Support: Inbound/outbound calls, live chat & email support Lead Generation: Verified leads via targeted data mining & outreach B2B Marketing: Strategic client acquisition & relationship building Why Work With Me? Proven ROI: Delivered 300+ qualified appointments/month for a US real estate agency Fluent English Agents: Neutral accents, trained in compliance & persuasion End-to-End Support: Script writing, CRM integration, and quality assurance Transparent Reporting: Call recordings, analytics, and regular updates With 7+ years of experience, I’ve helped clients in Real Estate, Insurance, SEO, Solar, Hospitals, Law Firms and E-commerce close more deals, retain customers, and scale faster. If you’re looking for a reliable partner who can help you grow revenue, streamline operations, and deliver measurable results, let’s connect.

If you’re looking for a reliable, detail-oriented operations support professional who can keep workflows organized and processes on track, I’m ready to help. I bring over 14 years of experience managing complex, process-driven tasks in BPO and healthcare operations, including team management, training, process development, communications tracking, scheduling, onboarding, and documentation. I stay organized, follow procedures, and proactively address potential issues before they cause delays. With strong written communication skills, a positive and adaptable attitude, and more than 6 years of experience working independently in remote environments, I ensure tasks are completed accurately and on time. CORE SKILLS: Operations Support & Workflow Management Quality Assurance, Call Monitoring & Calibration Performance Coaching, QA Audits & KPI Analysis Process Training & New Hire Onboarding CRM, Tracker Management & Data Reporting Scheduling & Appointment Coordination Knowledge Base & Process Documentation Customer Service & Technical Support Service Desk & IT Support Operations TOOLS & SYSTEMS: Active Directory, AI Tools, AS/400, Avaya, BillIt, CareConnect360 CRM, Cisco AnyConnect, Citrix, Dialpad, Five9, GoToMeeting, Google Workspace, Intradiem, Mainframe, Microsoft 365, Omni, Oracle Identity Manager (OIM), OutreachIQ, Pretty Good Privacy (PGP), Remote Desktop Protocol (RDP), ServiceNow, VIP Manager & Self-Service Portal, VMware, Zoho Desk

I help businesses scale with high-performing cold calling and appointment setting teams. With 7+ years in BPO and managing teams of 10–50 agents, I specialize in building results-driven outbound sales systems for Real Estate, Insurance, and Service-based businesses. ✔️ Real Estate Cold Calling (ISA) ✔️ Final Expense & Insurance Campaigns ✔️ B2B Appointment Setting ✔️ Full Call Center Setup & Management Unlike typical freelancers, I provide trained agents, proven scripts, and performance tracking. If you're looking for consistent appointments and scalable sales operations, let’s connect.