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Welcome to my profile. I specialize in Translation, Data Entry and Customer Service for your company´s needs. Over 10 years of experience in the Customer Service Industry. I acquired valuable experience mapping processes, translating SOPs, leading Continue Improvement projects and analyzing strategics to improve customer service. This experience will surely be an asset to your organization. I can help you increasing your revenue, add value to your product/ service, and build more customer trust and loyalty by providing a high end customer service to your valuable clients. I can help you by deliverying quick and efficient high quality translations, I can help you with data entry to make sure you can plan ahead, and execute your projects swiftly. My schedule is flexible, and I am available to deliver 30+ hours of service a week. I am interested in long term opportunities. Kindly feel free to schedule an interview.

Experienced professional with 5 years in medical call center and virtual assistant roles. Skilled in patient communication, appointment scheduling, and CRM management. Ideal to work in fast-growing environments. Proficient in HIPAA regulations and client relations. Ready to transition to a new opportunity.

Experienced Customer Support Consultant and Sales Specialist With over 10 years of solid experience in customer support, sales, retentions, and translation, I bring a proven track record of delivering exceptional results in high-pressure environments. I have worked with leading international companies, including: • Amazon • Cigna Insurance • Sprint, AT&T, Verizon, T-Mobile • First Loan, West Side Lending, Comet Loans, Right Now Loan, East Line Lending, Next Loan • Sears • Cinch Home Services Core Competencies • Customer Support: Providing world-class service via phone, email, and chat. • Sales and Retentions: Driving revenue growth while ensuring customer satisfaction and loyalty. • Finance and Collections: Managing loans, collections, and payment processing with attention to detail. • Multitasking: Thriving in fast-paced environments while handling multiple responsibilities. • Translation: Fluent in English and Spanish, offering professional translation services for effective communication. What I Bring to the Table • A passion for working with people and creating a world-class customer experience. • The ability to think critically and make fast, informed decisions that benefit both the company and the customer. • A commitment to helping innovative companies build loyal, satisfied customer bases. My Mission I am seeking opportunities to provide exceptional support to forward-thinking companies, helping them meet and exceed their customer satisfaction goals. This version highlights your experience, skills, and value proposition in a more structured and engaging way. Let me know if you’d like to adjust anything further!