Hire the Best Account Reconciliation Specialists
in Costa Rica

Hi! I’m Johanna, a multilingual Client Support & Operations Specialist with 8+ years of experience supporting international teams across client services, finance, legal operations, and media. I help businesses stay organized, responsive, and on top of their day-to-day operations — from client communication and follow-ups to documentation, billing support, case coordination, and administrative workflows. 🔹What I do best • Client Support & Communication — email, chat, phone calls, follow-ups, and client coordination. • Case & Operations Management — case tracking, documentation, scheduling, provider coordination, and workflow follow-through • Billing & Finance Support — accounts receivable, collections, payment tracking, disputes, allocations, reconciliations, and reporting. • Multilingual Support & Localization — English, Spanish & Brazilian Portuguese; translation, localization, and proofreading. • Administrative Operations — CRM updates, inbox management, data entry, documentation, and process coordination. 🔹 Recent Experience • Case Management Specialist — U.S. Personal Injury Law — client communication, case follow-ups, medical provider coordination, insurance claims, medical records and bills, and case documentation. • Spanish Proofreader & Subtitle Localizer — Media Content. • Live Multilingual Language Support — Spanish-Portuguese Projects. • Finance & Administrative Support — Billing, collections, reconciliations, reporting, and client account management. 🔹 Tools Google Workspace, Microsoft Office, QuickBooks, SAP, Oracle, Salesforce, Slack, HubSpot, Zoho, GetPaid, AS400, Trello, Asana, Notion, NEOS, DocuSign, and Cleanfeed. I’m known for being reliable, detail-oriented, organized, and calm under pressure. I’m especially strong in roles where communication, accuracy, confidentiality, and consistent follow-through are essential. If you need someone who can take ownership of day-to-day operations, communicate confidently with clients, and keep important tasks and cases moving, I’d be happy to support your team.

Proactive and results-oriented professional with nearly 9 years of experience in financial process management, accounts receivable, and customer service. Adept at managing complex client communications, ensuring payment accuracy, and maintaining precise financial records to maximize cash flow and client satisfaction. With a background spanning property management, fraud analysis, and quality assurance, I bring strong analytical and communication skills that support timely collections and operational efficiency. Experienced in Salesforce, Workday, Power BI, and other enterprise platforms, I combine technical proficiency with a commitment to accuracy, compliance, and continuous improvement. Recognized for exceptional attention to detail, adaptability, and a proactive approach to problem-solving, I excel at transforming outstanding receivables into dependable revenue while fostering positive client relationships.

I’m a highly organized and detail-driven Virtual Assistant and Data Entry Specialist with over 15 years of experience supporting executives, managing logistics, and streamlining operations. I help businesses and entrepreneurs stay focused on what matters most by handling the tasks that slow them down — with precision, discretion, and proactive problem-solving. My background includes: • Executive and personal assistance • Customer experience and complaint resolution with empathy and professionalism • Logistics coordination and calendar/email management with visual documentation • High-volume data entry with accuracy, speed, and confidentiality • Bilingual communication and literary translation (Spanish-English) with cultural nuance I bring a structured, efficient approach to every project, always aligned with the client’s goals. Whether you need inbox organization, workflow optimization, or reliable support for your online platforms, I deliver high-quality results with quick turnaround times. With a strong commitment to excellence, I work closely with my clients to understand their unique needs and bring their vision to life. Your satisfaction is my top priority, and I strive to exceed expectations in every project. Ready to take your business to the next level with professional, efficient solutions? Don’t wait — click “Invite to Job” to get started. I’m excited to collaborate with you and help you achieve your goals. Let’s work together to simplify your operations and elevate your productivity.