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in Costa Rica
Alajuela, Costa Rica
๐ Accelerate your software delivery by 60% with proven Agile leadership from Fortune 500 companies and high-growth startups, backed by deep technical expertise. I'm a Certified Scrum Master (CSM) and CAPM who transitioned from over 10 years as a Senior Web Engineer to Agile leadership, bringing unique technical credibility that accelerates team performance and removes blockers faster. **WHAT I DO:** โ Agile Transformation & Change Management โ Sprint Planning, Daily Standups & Retrospectives โ Backlog Refinement & Release Management โ Cross-Functional Team Leadership (4-16 developers) โ JIRA/Confluence Setup & Workflow Optimization โ Product Owner Coaching & Stakeholder Management โ Scrum@Scale Implementation for Multiple Teams **PROVEN RESULTS:** - Reduced delivery time by 60% through process redesign - Cut PI Planning meetings from 8 to 3 hours (60% time savings) - Increased team velocity by 40% using Scrum@Scale - Decreased defects by 25% via continuous improvement initiatives - Shortened release cycles from 2 months to 30 minutes - Improved product delivery by 20% through effective backlog management - Enhanced team engagement by 50% creating psychologically safe environments **INDUSTRIES SERVED:** Technology โข SaaS โข Enterprise Software โข FinTech โข Marketing Agency **WHY MY TECHNICAL BACKGROUND MATTERS:** Unlike typical Scrum Masters, my 10+ years as a developer mean I: โ Understand technical debt and architecture decisions โ Can evaluate story complexity and estimate accurately โ Remove technical blockers without endless escalations โ Speak the engineering team's language, earning immediate trust โ Bridge business requirements with technical feasibility **CERTIFICATIONS:** - Certified Scrum Master (CSM) - Scrum Inc. - Scrum@Scale Practitioner - Scrum Inc. - CAPM - Certified Associate in Project Management (PMI) - Agile Metrics for Success - Project Management Institute - MBA in Business Administration (in progress) **CAREER PROGRESSION:** โ Scrum Master at Fortune 500 tech corporation (2022-2025) โ Scrum Master & Development Lead at SaaS startup (2021-2022) โ Scrum Master & Senior UI Engineer at SaaS startup(2019-2022) โ 10+ years in technical roles: Developer, Architect, Technical Lead **TECHNICAL EXPERTISE:** Frontend: React, NextJS, TypeScript, JavaScript, HTML5, CSS3 Backend: Python, Django, Node.js, SAP/ABAP, PHP Tools: JIRA, Confluence, Git, ๐ **100% BILINGUAL:** English (Professional) | Spanish (Native) **AVAILABLE FOR:** - Ongoing Scrum Master services - Agile transformation consulting - Sprint facilitation & team coaching (hourly or per-sprint) - JIRA/Confluence setup & process optimization Let's discuss how I can help your team achieve consistent Sprint goals and deliver business value faster. Send me a message to schedule a consultation call.
- Scrum
- Agile Project Management
- Sprint Planning
- Jira
- Project Management
- Atlassian Confluence
- Kanban Methodology
- Scaled Agile Framework
- Agile Software Development
- Strategic Planning
- Cross Functional Team Leadership
- Process Improvement
Santo Domingo, Costa Rica
An Environmental Engineer with over a decade of experience designing and implementing innovative circular economy, waste management technologies and strategies, water recycling, wastewater treatment, water remediation systems, and WASH initiatives. I have a proven global experience across Europe, Asia, Africa, and the Americas, collaborating with international organisations including the World Bank, Asia-Pacific Economic Cooperation, Ban Ki-moon Center for Global Citizens, academic institutions, industries, NGOs, and grassroots organisations, and several governmental institutions. As a 4X founding partner of sustainability-oriented companies, my vision is to contribute to regional decision-making for climate resilience through innovative technology and research-based strategies. Always eager to tackle new challenges and contribute to a climate-resilient future. What I bring to the table: - Wastewater Management - Environmental, Social & Corporate Governance - Manufacturing & Construction - Sustainability - Decarbonisation - Reduce emissions - Sustainability strategy - Waste Management & Remediation - Water Infrastructure Design - Water Resources Engineering - Water Treatment Engineering - Environmental Engineering - Hydraulic Engineering - Water Treatment Engineering - Environment - Sustainability - Wastewater Management - Communications - Project Management - Regulatory Compliance - MS Office - Effective and strong Communication Skills - Chemistry - Science - Technical Writing - Content Writing - Article Writing - Academic Writing - Style Guide - Research Papers
- Sustainability
- Content Writing
- Entrepreneurship
- Podcast
- Content Creation
- Project Management
- Environmental Engineering
- Education Presentation
- Academic Content Development
- Wastewater Management
- Climate Science
- Academic Research
- Proofreading
Heredia, Costa Rica
โ 4x Microsoft Certified (PL-300, AI-900, DP-900, MS-900) | 100% Job Success | Top Rated From Wall Street analytics to AI-powered dashboards. I build BI systems that C-suite executives trust to make decisions. With an Economics degree, a Systems Engineering degree, and experience at Morgan Stanley and Moody's Analytics, I bring a rare combination: I understand both the financial logic behind the numbers and the engineering required to deliver them reliably at scale. I also led M&A analytics at Kareo (healthcare SaaS) and founded Ceteryx, a data intelligence consultancy. ๐ช๐ต๐ฎ๐ ๐ ๐๐ฒ๐น๐ถ๐๐ฒ๐ฟ ๐ฃ๐ผ๐๐ฒ๐ฟ ๐๐ ๐๐ฎ๐๐ต๐ฏ๐ผ๐ฎ๐ฟ๐ฑ๐ & ๐ฅ๐ฒ๐ฝ๐ผ๐ฟ๐๐ถ๐ป๐ด: Executive KPI scorecards, financial reporting suites, operational dashboards, designed for CFOs, COOs, and board presentations. ๐ฃ๐ผ๐๐ฒ๐ฟ ๐ฃ๐น๐ฎ๐๐ณ๐ผ๐ฟ๐บ ๐๐๐๐ผ๐บ๐ฎ๐๐ถ๐ผ๐ป: Power Apps for data capture + Power Automate for workflow automation + Power BI for live reporting, a fully integrated Microsoft stack. ๐๐-๐๐ป๐ต๐ฎ๐ป๐ฐ๐ฒ๐ฑ ๐๐ ๐ฆ๐ผ๐น๐๐๐ถ๐ผ๐ป๐: I integrate OpenAI/Claude into Power Platform workflows, automated executive summaries, anomaly detection, and natural-language data queries. ๐๐ฅ๐ /๐๐ฅ๐ฃ ๐๐ป๐๐ฒ๐ด๐ฟ๐ฎ๐๐ถ๐ผ๐ป๐: Salesforce, HubSpot, Dynamics 365, NetSuite, QuickBooks. I connect your operational systems to Power BI for a single source of truth. ๐๐ฎ๐๐ฎ ๐๐ป๐ด๐ถ๐ป๐ฒ๐ฒ๐ฟ๐ถ๐ป๐ด: ETL pipelines (Python, Airflow, dbt), data modeling, Snowflake/PostgreSQL/Azure optimization. ๐ฃ๐ฟ๐ผ๐๐ฒ๐ป ๐๐บ๐ฝ๐ฎ๐ฐ๐ Reduced ETL runtime 70% for a NASDAQ SaaS firm โ $30K/mo in compute savings Built real-time fraud detection pipeline (99.3% accuracy) with Python & Kafka Migrated 50+ on-prem SQL databases to AWS with zero downtime Delivered CFO-grade SaaS metrics dashboards (MRR, LTV, churn) for board presentations ๐ช๐ต๐ ๐ ๐ฒ Ex-Morgan Stanley & Moody's Analytics: I speak finance fluently 4x Microsoft Certified: PL-300, AI-900, DP-900, MS-900 Founder of Ceteryx: entrepreneurial mindset, ownership mentality Fluent in English, Spanish, Italian Fast starts: most clients see first results in < 7 days Free 30-minute consultation to scope your project โญ Client Reviews "Built a dynamic, CFO-grade dashboard from minimal specs. Hit every deadline." "Joined disjointed data I thought impossible and delivered CXO-ready insights." "Responsive, insightful, knows the ins and outs of MS Power Platforms and OpenAI integration." ๐ Send me your data challenge: I'll blueprint a solution in 24 hours, no strings attached.
- Data Visualization
- Data Analysis
- Microsoft Power BI
- Microsoft Excel
- Microsoft Power BI Development
- Financial Analysis
- Data Modeling
- Microsoft Power BI Data Visualization
- SQL
- Artificial Intelligence
- Business Intelligence
- Dashboard
- Microsoft Azure
- Microsoft Power Automate
- Tableau
- Python
- API Integration
- Visualization
- Microsoft Dynamics 365
- ETL Pipeline
Cartago, Costa Rica
As a Technical Support Specialist with 13 years of experience supporting SaaS and on-premise environments, I can help you deliver fast, reliable support to your clients through efficient troubleshooting, ticket management, and clear technical communication. Improve response times, troubleshoot technical issues efficiently, and provide professional customer service via email, chat, and phone. I can help you with the following: ๐น Tier 1โ2 technical support and incident management. ๐น Support for SaaS, applications and businesses. ๐น Working with ticketing systems and CRMs, including ServiceNow, Jira, Zendesk and Service Manager. ๐น Handling a high volume of support tickets while maintaining SLA targets. ๐น Troubleshooting software, hardware, network and user access issues. ๐น Providing support for Windows and Linux environments. ๐น Handling customer communication and escalations. ๐น Create knowledge bases and support documentation. ๐น Identifying recurring issues and suggesting process improvements. Beyond solving tickets, I focus on creating clear communication, accurate documentation, and positive customer interactions that help build trust and long-term retention. Iโm adaptable, detail-oriented, and comfortable working independently or as part of a distributed support team. If youโre looking for dependable technical support with strong troubleshooting and customer service skills, Iโd be happy to discuss how I can help your team.
- Technical Support
- Troubleshooting
- Email Support
- Online Chat Support
- Phone Support
- ServiceNow
- Customer Service
- Customer Satisfaction
- Ticketing System
- Helpdesk
- Process Documentation
- IT Support
- CRM Software
- Root Cause Analysis
- Administrative Support
- Zendesk
- Email Communication
- Phone Communication
- English
- Spanish
Heredia, Costa Rica
Are you looking for someone who can bridge the gap between finance, reporting, and cloud cost management? I am a Financial Planning & Analysis (FP&A) professional with extensive experience in budgeting, forecasting, executive reporting, and business performance analysis, combined with hands-on expertise in Power BI, Power Query, Azure Cost Management, and FinOps practices. I help organizations turn complex financial and operational data into actionable insights that support better decision-making, cost control, and long-term growth. My areas of expertise include: ๐ Financial Planning & Analysis (FP&A) โข Budgeting, forecasting, and variance analysis โข Financial modeling and business performance reporting โข Executive dashboards and KPI development โข C-level reporting and decision support ๐ Power BI, Excel & Data Analytics โข Interactive dashboards and automated reporting solutions โข Power BI, Power Query, and advanced Excel modeling โข Data transformation, consolidation, and visualization โข Reporting automation and process improvement โ๏ธ Azure FinOps & Cost Management โข Azure cost optimization and spend visibility โข Budget creation, alerts, and forecasting โข Resource tagging and governance strategies โข Cost allocation, reporting, and cloud financial management โข Subscription management and cloud resource governance โ๏ธ Automation & Cloud Operations โข Power Automate workflow development โข PowerShell scripting and process automation โข Azure resource deployment and administration โข Bicep-based infrastructure automation My unique combination of finance, analytics, and cloud expertise allows me to help organizations improve reporting, optimize costs, automate manual processes, and gain greater visibility into both business and cloud performance. Certifications & Skills: โข Microsoft Certified: Azure Administrator Associate (AZ-104) โข AWS Certified Cloud Practitioner โข Power BI, Power Query, Excel, FP&A, Financial Modeling โข Azure Cost Management, FinOps, Governance & Automation Whether you need executive reporting, financial dashboards, reporting automation, or Azure cost optimization, I can help deliver practical solutions that create measurable business value.
- Microsoft Azure
- Cost Management
- Microsoft Azure Administration
- Cloud Computing
- Microsoft Windows PowerShell
- Budgeting & Forecasting Software
- Data Visualization
- Microsoft Excel
- Microsoft Power BI
- Data Analysis
- Cloud Services
- Cloud Management
- Cloud Engineering Consultation
- Cloud Management Software
San Jose, Costa Rica
Top rated Business Developer with experience leading complex projects in several industries in international markets. Effective leadership abilities combined with excellent communication, negotiation, and problem-solving skills. Proven record of optimizing operations and motivating cross-functional teams towards delivering mission-critical initiatives on time and within budget, while also ensuring alignment with organizational objectives. Proficient in project portfolio management, building robust stakeholder relationships, presenting key decision-influencing information, directing high-performing teams, driving innovation, and savvy vendor selection.
- Sales
- Lead Generation
- Cold Call
- Project Management
- Price & Quote Negotiation
- Customer Service
- Telemarketing
- Business Development
- International Sales
- Business Management
- B2C Marketing
- Sales Development
- Research & Strategy
- Business Planning & Strategy
- International Business
- Sourcing
- SEO Content
- English
- Spanish
- Portuguese
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