Hire the Best Call Center Agents
in Madagascar

Expert en cold call, extraction de donnée(scraping), Growth Hacking, AV (admin), Connaissance approfondie des besoins et comportements des clients dans les marchés BtoC et BtoB.

🌟 Experienced & Results-Driven Virtual Assistant | Customer Relations & Admin Support 🌟 👋 Welcome to my profile! If you're looking for a proactive, efficient, and detail-oriented Virtual Assistant, you're in the right place. With over 5 years of experience, I specialize in customer relations management and administrative support, helping businesses streamline operations and enhance customer satisfaction. 🔥What I Bring to Your Business🔥 ✅ Seamless Customer Experience – I ensure every client interaction is handled with professionalism, empathy, and efficiency. ✅ Optimized Operations – From managing inboxes to coordinating administrative workflows, I help businesses stay organized and productive. ✅ Proactive Problem-Solving – I anticipate needs, take initiative, and provide solutions before challenges arise. 🔧 My Core Skills ✔ Customer Service & Client Relations (Email, Chat, Phone) ✔ Administrative & Operations Support ✔ Multi-Tasking & Time Management ✔ CRM & Helpdesk Tools Management ✔ Process Improvement & Task Automation 💻 Tools I Use Daily - Customer Support & Communication: Zendesk, Aircall, CloudTalk, Jobber, Slack -Project & Task Management: Notion, Asana - CRM & Business Growth: Hubspot, Typeform -Content & Document Creation: Canva, Microsoft Office Let's elevate your business together! Contact me today to discuss how I can support you.

I am a native french speaker from Madagascar, French is my mother tongue and I speak Malagasy too. I speak, write and read bot languages since I was child.I studies German and English in my first school too when I was a baby so I can speak it, read it, and write it very well. I have also a master in Administration, management and marketing so I can be a consultant too. I have worked during two years in Administration, and I've been General secretary in a NGO, here in Madagascar. I have also worked as a Transcriber and translator during one year, and have worked in a call center too. So I can work in customer client too. So those experiences gave me many experiences in Translation, call and writing. I'm looking for freelance opportunities as a Virtual Assistant, as a general translator, writer, transcriber. High quality and punctually are guaranteed. I have over 5 years of experience as a customer service representative, call center agent, office manager and sales researcher. I used to freelance as a FR_fr/FR_ca transcriber, English language specialist and language tester. - Excellent oral and written French - Excellent oral and written English -I am professional, motivated and reliable with a great capacity of adaptation. My priority is to satisfy you in order to offer you the best service. My career path has allowed me to acquire skills and knowledge in customer service and support to promote your business. My customer support skills are based on a personalized and empathetic approach to build a strong relationship between your brand and your customers, to increase loyalty and to grow your sales. My tasks included: Marketing and Sales, Customer Research, Prospect Research, Email Management, Order Processing, Order Fulfillment, After Sales Services, French Transcription. EXPERIENCES AND SKILLS * Customer Service: Email/Chat Support Phone Support Pre-Sales and After Sales Social Media Management * E-Commerce Brand Email/Chat Support Order Processing - Order Fulfillment. Let me know if you're interested in discussing about your project or job. I'm looking forward to work with you, Best Regards, Hasina