Hire the Best Customer Service Representatives
in Madagascar
Antananarivo, Madagascar
Je suis à la recherche de nouvelles opportunités professionnelles. Je cherche à accompagner des PME, des Startups sur leur croissance digitale. Au plaisir d'échanger!
- Customer Support
- Phone Support
- Data Entry
- Online Research
- Startup Company
- Telemarketing
- Cold Calling
- Zoho CRM
Antananarivo, Madagascar
Are you looking for a reliable, bilingual virtual assistant who can deliver outstanding customer support and help your business run smoothly? With 6+ years of experience, I provide high-quality assistance in: ✅ Customer service (French & English) – emails, chats, ticket handling ✅ Shopify & dropshipping support – order tracking, returns, supplier communication ✅ Admin tasks & data entry – organized, detail-oriented, and efficient ✅ Inbox & calendar management – helping you stay focused on your priorities 💬 I specialize in providing fast, friendly, and solution-oriented service that keeps your customers happy and loyal. Whether it’s a one-time task or ongoing support, I’m here to make your life easier. Let’s work together and take your customer experience to the next level!
- Customer Service
- Customer Support
- Email Support
- Social Customer Service
- Microsoft Office
- Data Entry
- Order Fulfillment
- Social Media Management
- French
- Zendesk
- Ecommerce
- English
- Dropshipping
- Freshdesk
Antananarivo, Madagascar
✅ Fluent in English and French ✅ Strong written and verbal communication skills ✅ 4+ years of customer support experience with major companies such as Amazon and UPS (USA, Canada, and France) ✅ 3+ years of call center management experience at Teleperformance ✅ 2+ years of experience as a Virtual Assistant ✅ 2+ Years of outbound call experience ✅ Customer support via calls, email, and chat ✅ Lead generation & appointment setting ✅ Reliable, detail-oriented, and responsive ✅ Independent, resourceful, and proactive I help businesses provide excellent customer support and maintain strong client relationships. With experience in call centers, virtual assistance, and lead generation, I can quickly adapt to different tasks and deliver professional results.
- Customer Service
- Customer Support
- Email Support
- Customer Care
- Technical Support
- Data Annotation
- Virtual Assistance
- Administrative Support
- Appointment Setting
- Customer Experience
- AI Development
- Quality Audit
- Outbound Call
- Outbound Sales
- Cold Call
- Cold Calling
- Sales Funnel
Antsirabe, Madagascar
Maria – Assistante virtuelle polyvalente & proactive Efficacité | Discrétion | Réactivité | Digital minded Avec plus de 6 ans d’expérience et un diplôme en Comptabilité & Finance, j’aide les entrepreneurs, PME et freelances à gagner du temps, rester organisés et se concentrer sur ce qui compte vraiment : le développement de leur activité. 💼 Mes domaines d’expertise : • Gestion administrative : saisie de données, organisation, suivi, rapports, classement • Assistance comptable : factures, paiements, relances, tableaux de bord financiers • Support client & back-office : gestion d’e-mails, service client, facturation, e-mailing • Communication digitale : création de contenus, planification sur les réseaux, interaction avec la communauté 🧠 Ce qui me distingue : Excellente maîtrise des outils modernes (Google Workspace, Microsoft 365, Notion, Trello, Canva, CRM divers, IA) Grande autonomie, discrétion professionnelle et sens du détail Adaptabilité à vos méthodes de travail, vos priorités et vos outils Communication fluide, réactivité et fiabilité 🔹 Besoin d’une collaboratrice digitale fiable et engagée ? Je suis prête à vous accompagner au quotidien ! Maria – Versatile & Proactive Virtual Assistant Efficiency | Discretion | Responsiveness | Tech-savvy support With over 4 years of experience and a background in Accounting & Finance, I help entrepreneurs, small businesses, and freelancers save time, stay organized, and focus on growing their business. 💼 Areas of expertise: • Administrative support: data entry, organization, document management, reporting • Bookkeeping assistance: invoice processing, payment tracking, client follow-ups • Customer support: email handling, invoicing, client communication, quality service • Social media management: content creation, scheduling, community engagement 🧠 What sets me apart: Proficient with modern digital tools (Google Workspace, Microsoft 365, Notion, Trello, Canva, CRM, AI tools, etc.) Highly organized, reliable, and detail-oriented Adaptive to your workflow, tools, and business priorities Excellent communication and quick turnaround 🔹 Looking for a reliable virtual partner who takes initiative and delivers results? Let’s work together!
- Email Support
- Microsoft Word
- Microsoft Excel
- Computer Skills
- Photo Editing
- Audio Transcription
- Customer Service Training
- Video Editing & Production
- Community Management
- Notion
- WordPress
- Accounting
- Software Maintenance
- Media Planning
- Content Creation
Antsirabe, Madagascar
Bienvenue sur mon profil Upwork ! Vous cherchez à simplifier votre gestion tout en boostant votre service client et votre présence en ligne ? Avec plus de 7 ans d’expérience en support client (chat, téléphone, email), dropshipping, WooCommerce, community management et channel management, je suis la collaboratrice qu’il vous faut. Mon savoir-faire : - Résolution rapide des problèmes pour garantir une satisfaction client optimale. - Gestion fluide des e-mails, tickets et interactions sur les réseaux sociaux. - Création, planification et gestion stratégique de vos réseaux sociaux pour maximiser votre visibilité et engagement. - Un œil attentif aux détails et une passion pour l’excellence opérationnelle. Mes précédents employeurs reconnaissent ma fiabilité, ma réactivité et ma capacité à dépasser les attentes. Si vous recherchez une professionnelle dédiée pour optimiser votre service client et gérer efficacement vos réseaux sociaux, n’attendez plus ! Contactez-moi dès maintenant pour discuter de vos besoins et faire grandir votre activité ensemble. Au plaisir de collaborer, Mamy
- Customer Service
- Customer Support
- Email Support
- Order Tracking
- Zendesk
- Startup Company
- Instagram
- Shopify
- Data Entry
- Community Management
- Customer Relationship Management
- Product Listings
- Ecommerce
- WooCommerce
Antananarivo, Madagascar
I’m an experienced Virtual Assistant with a solid technical background in customer support, and I have a proven ability to pick up new tools and environments quickly. I can handle several tasks at once efficiently, using a structured, thorough, and organized method. I am able to work independently, and as part of a team. I have strong communication and interpersonal skills and am dedicated to delivering high quality support, enhancing customer satisfaction, and spotting sales opportunities in every interaction. Motivated and dynamic, I am always ready for new challenges and motivated to make the most of my skills in a collaborative and dynamic setting. Tools: Shopify, Zendesk, Freshdesk, Intercom, Zoho CRM Productivity: Google Workspace (Docs, Sheets, Drive, Gmail), Microsoft Office (Excel, Outlook, Teams), Notion, Slack, Zoom, Google Meet AI Tools: ChatGPT, Claude Social Media: Facebook, Instagram, Pinterest, TikTok, Twitter, LinkedIn
- Customer Service
- Answered Ticket
- Online Chat Support
- Customer Satisfaction
- Customer Support
- Email Support
- Order Tracking
- Social Customer Service
- Customer Service Training
- Order Processing
- Order Fulfillment
- Virtual Assistance
- Administrative Support
- Marketing Management
- Digital Media
- Digital Marketing
- Voice-Over
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Resources to help you hire

Cost to hire a Customer Service Representative
Explore typical Customer Service Representative rates and what businesses pay to hire top talent.

Customer Service Representative job description template
Get tips to write a job post that attracts qualified Customer Service Representatives.

Customer Service Representative interview questions
Top interview questions to help you hire the right Customer Service Representatives, faster.
Resources to help you hire

Cost to hire a Customer Service Representative
Explore typical Customer Service Representative rates and what businesses pay to hire top talent.

Customer Service Representative job description template
Get tips to write a job post that attracts qualified Customer Service Representatives.

Customer Service Representative interview questions
Top interview questions to help you hire the right Customer Service Representatives, faster.
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Similar Customer Service Representative Skills
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