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in Madagascar

Hi! I’m Vanessa Ramiandrasoa, a freelance Virtual Assistant and Customer Support Specialist with 10+ years of experience. I’ve worked with businesses worldwide, handling administrative tasks, customer service, content writing, and much more with efficiency and professionalism. 💻 Virtual Assistance – Email management, data entry, scheduling, research 🎧 Customer Support – Handling inquiries, refunds, CRM management, social media moderation ✍️ Content Writing – SEO articles, proofreading, transcription, blog posts My versatility is my biggest strength—I can adapt to various roles and juggle multiple tasks efficiently. Whether it’s organizing workflows, assisting clients, managing content, or problem-solving, I bring a flexible and proactive approach to every project. With my background in sales and client relations, I know how to engage customers and enhance brand trust. If you're looking for a reliable, adaptable, and detail-oriented freelancer, let’s chat! 🚀 Let’s make your business run smoother together! Best, Vanessa RAMIANDRASOA

I’m an experienced Virtual Assistant with a solid technical background in customer support, and I have a proven ability to pick up new tools and environments quickly. I can handle several tasks at once efficiently, using a structured, thorough, and organized method. I am able to work independently, and as part of a team. I have strong communication and interpersonal skills and am dedicated to delivering high quality support, enhancing customer satisfaction, and spotting sales opportunities in every interaction. Motivated and dynamic, I am always ready for new challenges and motivated to make the most of my skills in a collaborative and dynamic setting. Tools: Shopify, Zendesk, Freshdesk, Intercom, Zoho CRM Productivity: Google Workspace (Docs, Sheets, Drive, Gmail), Microsoft Office (Excel, Outlook, Teams), Notion, Slack, Zoom, Google Meet AI Tools: ChatGPT, Claude Social Media: Facebook, Instagram, Pinterest, TikTok, Twitter, LinkedIn

Hello! I'm Diamondra, a bilingual (French-English) Virtual Assistant and Customer Service Specialist based in Madagascar. I help businesses with administrative tasks, customer support, and data-related projects using modern tools and AI assistance. What I offer: • Virtual assistance: email management, scheduling, research, admin tasks • Customer service: bilingual support (French-English), chat & email handling • Data work: annotation, data entry, Excel/Google Sheets, content moderation • AI-powered efficiency: I use ChatGPT and other tools to deliver faster, smarter result My background: 6 months at Konecta handling customer service for Bouygues Telecom, plus experience in 3D data annotation and content moderation. I'm detail-oriented, reliable, and communicate clearly in both languages. Whether you need daily admin support, customer service coverage, or data tasks completed accurately and on time, I'm ready to help. Let's discuss your project!