Hire the best Social Media Managers in Madagascar

Check out Social Media Managers in Madagascar with the skills you need for your next job.
  • $7 hourly
    Experienced customer service professional with 7 years of expertise in email support, technical troubleshooting, and order management. Committed to ensuring customer satisfaction through effective problem resolution and building strong client relationships. Services Offered: 💻 Efficiently handling customer inquiries, complaints, and feedback 💻 Resolving technical issues and providing step-by-step guidance 💻 Managing order processing, tracking, and returns 💻 Building customer loyalty through personalized and empathetic interactions 💻 Providing training and guidance to new customer service representatives Skills: 👌 Excellent written communication skills 👌 Proficient in customer relationship management (CRM) software 👌 Strong problem-solving and decision-making abilities 👌 Active listening and empathy 👌 Multitasking and time management 👌 Attention to detail and accuracy 👌 Adaptability in fast-paced environments ✅ By leveraging my extensive experience, strong communication skills, and commitment to customer satisfaction, I am confident in my ability to deliver exceptional customer service to your clients. Contact me now to discuss how I can contribute to your business's success.
    vsuc_fltilesrefresh_TrophyIcon Social Media Management
    Freshdesk
    Order Tracking
    French
    Gorgias
    Zendesk
    Answered Ticket
    Order Fulfillment
    Shopify
    Order Management
    Customer Satisfaction
    Social Customer Service
    Ecommerce
    Customer Service
    Data Entry
  • $7 hourly
    Greetings! I'm Chris, your dedicated and passionate Virtual Assistant, ready to elevate your business to new heights through my exceptional services. In the dynamic landscape of entrepreneurship, where time is of the essence, my expertise lies in streamlining your operations and allowing you to focus on what truly matters – the growth of your business. Immerse yourself in the realm of my skills: 🚀 Strategic Email Mastery: Experience the efficiency of seamless email management, ensuring your inbox is a well-organized hub of productivity. 🌟 Customer Service Excellence: Elevate client communication and collaboration to new heights, establishing a strong rapport that resonates with your brand identity. 🗓️ Precision in Appointment Organization: Watch as I meticulously handle your client appointments, ensuring your calendar is a symphony of well-orchestrated meetings. 🔧 Tech-Savvy Calendar Management: Let me take the reins in expertly managing your calendar, ensuring you're always one step ahead. 🌐 Social Media Maestro: Navigate the digital landscape effortlessly with mastery over various platforms – Pinterest, Facebook, Twitter, G+, LinkedIn – cultivating a compelling online presence for your business. 🔍 Web Research Virtuoso: Uncover new opportunities and insights through in-depth web research, covering everything from customer prospecting to market analysis. 🎤 Transcription Artistry: Transform audio and video files into precise and polished text, saving you time and ensuring accuracy. 📝 Blog Management Professional: Entrust me with the meticulous planning and publication of captivating articles, while expertly handling the nuances of blog management, from updates to plugin management. 📂 File Organization Maestro: Navigate the virtual realm with finesse as I ensure your files are meticulously organized on platforms like Dropbox and Google Drive. Embark on a journey where administrative tasks become a seamless part of your business landscape. If you crave competence, dedication, and a partner invested in your success, reach out today. Let's forge a collaboration that's not just smooth but transformative. Your business deserves nothing less.
    vsuc_fltilesrefresh_TrophyIcon Social Media Management
    Online Help
    Focus Group Moderation
    Community Moderation
    Forum Moderation
    Data Analysis
    WordPress
    Computer Engineering
    Shopify
    Web Design
    Database
    Virtual Assistance
    Microsoft Excel
    Content Moderation
    Online Chat Support
  • $6 hourly
    I commit myself to take in charge your missions of E-commerce assistance, after-sales service, I am able to answer all the requests of the customers, to advise them, and especially to reassure them. I put at your disposal my 5 years of experience as a customer advisor and after-sales service assistant. I am interested in all French-speaking projects, whether short or long term. I have already managed mailings, inbound calls. I am open to any proposal. So don't hesitate to contact me if you have an offer to make, ➤ Contact me today and let's see what we can do together!
    vsuc_fltilesrefresh_TrophyIcon Social Media Management
    Data Entry
    Ecommerce
    Shopify
    Dropshipping
    Administrative Support
    Community Management
    Customer Support
    Customer Service
    Email Support
    Order Tracking
    Zendesk
  • $33 hourly
    🚀 Web Strategy Expert: Transform Your Vision into Reality on the Web! 🌐 Hello, I'm Antenaina, the driving force behind Creationsiteweb.MG. My journey is dedicated to transforming digital challenges into triumphant opportunities for my clients. 🌟 Why choose me? 💼 Proven experience: I have led countless digital projects, leading each company to tangible successes. ❤️ Passion for excellence: Your vision becomes my mission. I am deeply involved in each project to guarantee tailor-made solutions. 📞 Transparent communication: A successful partnership is based on open and regular communication. With me you will always be in the loop. If you are looking for an expert to create, improve or review your online presence, I am the person you need. Let's navigate the digital world together and transform your ideas into concrete achievements. Contact me, and let’s start this digital adventure! ___ 🚀 Expert en Stratégie Web : Transformez Votre Vision en Réalité sur le Web ! 🌐 Bonjour, je suis Antenaina, la force motrice derrière Creationsiteweb.MG. Mon parcours est dédié à transformer les défis digitaux en opportunités triomphantes pour mes clients. 🌟 Pourquoi me choisir ? 💼 Expérience avérée : J'ai piloté d'innombrables projets numériques, menant chaque entreprise vers des succès tangibles. ❤️ Passion pour l'excellence : Votre vision devient ma mission. Je m'engage profondément dans chaque projet pour garantir des solutions sur-mesure. 📞 Communication transparente : Un partenariat réussi repose sur une communication ouverte et régulière. Avec moi, vous serez toujours dans la boucle. Si vous cherchez un expert pour créer, améliorer ou revoir votre présence en ligne, je suis la personne qu'il vous faut. Naviguons ensemble dans l'univers digital et transformons vos idées en réalisations concrètes. Contactez-moi, et démarrons cette aventure numérique !
    vsuc_fltilesrefresh_TrophyIcon Social Media Management
    Freelance Marketing
    Marketing
    Digital Marketing
    Digital Marketing Strategy
    WordPress
    Facebook Ads Manager
  • $15 hourly
    Twenty-one years' professional experience in different sectors has enabled me to strengthen my skills in finance, management and sales. I've also been able to familiarize myself with different interlocutors, different information systems and different operating systems, in different circumstances, which means I'm comfortable dealing with any subject. Currently, I'm actively looking to work exclusively online to optimize my time and skills. Self-taught and highly adaptable, I can easily take on any assignment you give me. I am excellent in French, both written and spoken, in grammar and vocabulary. Proactive, pragmatic and pugnacious, my services have always met expectations. I hope my offer of services interests you and I'm available immediately.
    vsuc_fltilesrefresh_TrophyIcon Social Media Management
    Search Engine Optimization
    Website Content
    Administrative Support
    Writing
    Content Writing
    Translation
    Marketing
    Email Marketing
    Communications
    Editing & Proofreading
    Social Media Content
    Customer Support
    Email Communication
    Virtual Assistance
  • $7 hourly
    I am experienced as a French and English Customer Service and Administrative Support. You will get an amazing Customer Service, Email support, Customer Satisfaction. I am comfortable doing any work for you: Customer Service, Shopify, Dropshipping. emailing, Admin support, data entry. All of these are my specialty. I can optimize your time so you can focus on your priority and can be more productive. I look forward to making your life easy and comfortable.
    vsuc_fltilesrefresh_TrophyIcon Social Media Management
    Freshdesk
    Social Customer Service
    Dropshipping
    English
    Email Support
    Ecommerce
    Zendesk
    Customer Service
    French
    Customer Support
    Order Fulfillment
    Data Entry
    Microsoft Office
  • $20 hourly
    SOCIAL MEDIA MANAGER, VIRTUAL ASSISTANT and I help busy entrepreneurs to shine on social networks and/or to be methodical and efficient in their organization. --- My skills --- 𝐂𝐎𝐌𝐌𝐔𝐍𝐈𝐓𝐘 𝐌𝐀𝐍𝐀𝐆𝐄𝐌𝐄𝐍𝐓 - 𝐒𝐎𝐂𝐈𝐀𝐋 𝐌𝐄𝐃𝐈𝐀 𝐌𝐀𝐍𝐀𝐆𝐄𝐌𝐄𝐍𝐓 (Facebook, Instagram, Linkedin, Tiktok, Youtube) ✔️ Communication strategies ✔️ Branding identity ✔️ Editorial calendar ✔️ Content creation and content management ✔️ Social media audit ✔️ Visual creation and video editing (reel, short video) 𝐕𝐈𝐑𝐓𝐔𝐀𝐋 𝐀𝐒𝐒𝐈𝐒𝐓𝐀𝐍𝐓 ✔️ Administrative tasks ✔️ Calendar and mail management ✔️ Secretarial tasks : data entry - translation (FR-EN / EN-FR) - proofreading - research - file management) --- My Tools and software--- - MS Office - Google Workspace - Notion, Trello, Monday, Asana - Calendly, doodle - Canva, Photoshop, movavi, inshot, capcut - Slack - Business Suite, Agorapulse, creator studio, skedsocial, hootsuite - Wordpress - Podia, mailerlite, learnybox --- Who am I?--- ‣‣ I am Mirah Valerie, a person who just like you does not give up easily --- What do you gain by investing in me?--- Flexibility, better organization, time saving. I will develop a strategy tailored to your business and vision to convert your prospects into customers. 👌 My contribution will allow you to focus on the core of your business. Gone are the days when you were overwhelmed by different tasks, when you felt continuously exhausted. You will quickly see that my presence will make a difference. --- Why me?--- My PROFESSIONALISM and GOOD ORGANIZATION are felt in everything I do. Then, my VERSATILITY, I adapt to all situations and new tasks that are entrusted to me. I am passionate about success and I go beyond my limits in order to achieve my goals. My TOTAL RESPECT FOR CONFIDENTIALITY and finally, MY CUSTOMER SATISFACTION, I always invest in training in order to satisfy my customers. And for my qualities, I am very sociable and sympathetic, characters that count a lot for independent workers. So, what are you waiting for to contact me?
    vsuc_fltilesrefresh_TrophyIcon Social Media Management
    Email Support
    Social Media Content Creation
    Community Engagement
    Social Media Marketing
    Administrative Support
    Content Writing
    Trello
    Community Management
    Video Editing
    French
    Data Entry
  • $15 hourly
    I have obtained a Bachelor's degree in economics and possess professional experience providing assistance in diverse environments. During my tenure as an administrative assistant, logistics assistant, and assistant manager, I successfully maintained effective communication skills and had the opportunity to utilize my translation abilities. My responsibilities included managing numerous administrative and logistics records, among other duties. Furthermore, I served as a translator for esteemed international organizations like Operation Smile, Mercy Ships, Creative Society, and others. I am highly organized, efficient, and adept at multitasking. I thrive in fast-paced environments and am motivated by meeting deadlines. Additionally, I am proficient in various computer programs, including Word, Excel, PowerPoint, and Outlook. In my previous roles, I demonstrated a quick learning ability, effective collaboration with colleagues, and consistently delivered high-quality work. I am confident that I can bring the same level of professionalism to your project. My qualifications ✅ Proficiency with Google sheets/docs and MS Office ✅ Expert French – English language translator ✅ Expert Malagasy – English language translator / Interpret ✅ Quick learner & Ability to multitask and adapt to a start-up/ever-changing environment ✅ Interpersonal & organizational and communication skills ✅ Team oriented
    vsuc_fltilesrefresh_TrophyIcon Social Media Management
    Cold Call
    Cold Calling
    Lead Generation
    Market Research
    Facebook
    French
    Customer Service
    Data Collection
    Virtual Assistance
    US English Dialect
    Malagasy
    Online Research
    Data Entry
    Microsoft Office
  • $15 hourly
    I am the founder of Introverted Quill 🦪 It is a sole proprietorship that merges 'Creativity and Discretion' to create a unique connection between its clients and its audience. As a super virtual assistant and copywriter, I am committed to lightening your daily load while transforming your ideas (your business projects) into powerful and memorable writings. Then, I assist my clients on a daily basis with various administrative tasks Remember, successful communication is the key to influence and persuasion! Are you looking for an ambitious and proactive collaborator? I am the right one you need!
    vsuc_fltilesrefresh_TrophyIcon Social Media Management
    WordPress Landing Page
    Administrative Support
    Community Management
    Email Copywriting
    SEO Writing
    Social Media Content Creation
    Email & Newsletter
    Social Customer Service
    Virtual Assistance
  • $12 hourly
    Passionnée par le monde du digital et des techniques marketing, c'est avec plaisir que j'aide les entreprises à propulser leur business et atteindre leurs objectifs en leur aidant à améliorer leurs stratégies, sans rien laisser au hasard.
    vsuc_fltilesrefresh_TrophyIcon Social Media Management
    Marketing Advertising
    Community Management
    Marketing
    Team Management
    Audio Transcription
    Team Building
    Virtual Assistance
  • $5 hourly
    Tiana, votre partenaire créative pour des contenus impactants et complets ! Je suis là pour donner vie à vos idées et renforcer votre présence en ligne avec des contenus visuels percutants et engageants. De la stratégie au contenu, je m'occupe de tout ! 🎯 Mes Services : Création de contenus variés : vidéos dynamiques, infographies, visuels pour réseaux sociaux. Montage vidéo : création de clips courts et engageants. Stratégie Social Media : développement de votre ligne éditoriale et gestion de communauté. Transcription audio et sous-titrage : transcriptions précises et sous-titres adaptés. Rédaction Web : contenus optimisés et captivants pour vos sites et blogs. Importation de produits depuis la Chine : sourcing et gestion logistique. 🎨 Mes Compétences : Montage Vidéo : CapCut, VivaVideo, InShot. Création Graphique : Canva. Stratégie Social Media, Transcription audio, Rédaction Web, Saisie de Données. 💡 Pourquoi me choisir ? Créative, réactive et à l’écoute, je m’adapte à vos besoins pour maximiser l’impact de vos projets.
    vsuc_fltilesrefresh_TrophyIcon Social Media Management
    Taobao
    CapCut
    Community Management
    French
    Facebook Ads Manager
    Canva
    Video Editing
    Microsoft Word
    Microsoft Excel
    Copywriting
    Copy & Paste
    1688.com
    Audio Transcription
    Data Entry
  • $23 hourly
    ─── Main Talents (10 years+ experience) ─── ■ Community Strategy, Building & Management (FRFR, FRCA, EN) | Facebook, Instagram, Twitter ■ Social Media Management & Digital Marketing (FRFR, FRCA) ■ Content Management & Moderation (FRFR, FRCA, EN) | Websites, Forums, Chatting Platforms, Social Media Channels ■ Customer Support for brands, business owners and online stores (FRFR, FRCA, EN) ■ Virtual Assistance (Administrative Tasks, Data Entry, Researches, Calendar/Project Management) ■ French Writing (Social Media Content, Blog Post, Articles, Website Content, etc.) ■ Basic Video/Audio Editing Skills ■ Social Media Optimized Graphics / Ad Optimized Graphics ─── Side Talents ─── ■ Self-Starter, Internet-Savvy & Team Player ■ English to French Translation ■ Video/Audio Transcription (FRFR, EN) ■ On Field Boom Operator ─── Languages ─── ■ French: Proficient, C2 | CEFR Level, tested on Altissia.org on nov. 2018 ■ English: Intermediate, B2 | CEFR Level, tested on Altissia.org on nov. 2018 ─── Tools & Software ─── ■ Online Tools & Platforms: Notion, Asana, Trello, Hootsuite, Agorapulse, Later, WordPress, Shopify, Meta Business Manager, Meta Creator Studio, Canva, Google Workspace, Google Drive, ■ Software: Libre Office, Audacity, Adobe Photoshop, Adobe Audition, Adobe Premiere, Wondershare Filmora, ■ OS: Windows 11 x64, LinuxMint x64 ─── A few words about me ─── I am focused on helping people to reach their marketing and communication goals after years of discovering, experimenting, and practicing in different fields and areas. With a nerdy childhood, I got my first "Admin" and "Moderator" badges back in 2001. I got used to online interactions and behaviors on forums and grew up with the evolution of that world. After years of creating basic content for the sake of search engine bots, I wanted something more interesting. I decided to give the Internet Community another go, and that's where the magic happened. I have a natural commitment to managing online professional profiles, creating discussions, or just finding the right topic, content, and style for your communities. On the technical side, I managed to learn and develop every other skill that came to my mind (analytics, graphic design, video editing, web marketing) when it came to dealing with all the work that needed to be done, aside from chatting with people. Finally, the purpose of Content and Community Management doesn't just rely on the "management" scale of the job. It has a lot more to do with creativity, content curation, social/human understanding, active communication, tools and data management, and so on. That's what I love to do. And that's where my skills and experience can be your gamechanger.
    vsuc_fltilesrefresh_TrophyIcon Social Media Management
    Proofreading
    Social Media Content Creation
    Content Strategy
    Content Moderation
    Content Creation
    WordPress
    Creative Writing
    Social Media Management Analytics
    Video Editing
    English
    French
  • $15 hourly
    ***Spécialiste du Support Client et Gestion de Projets – Plus de 7 ans d'expérience*** Vous recherchez un profil pour gérer votre support client ? Ou Un profil pour gérer vos projets ? Vous êtes au bon endroit ! Grâce à mon expertise, je m'engage à offrir un service de qualité. **Mes compétences clés** : - Support Client Multicanal : Expérience sur diverses plateformes comme Zendesk, Freshdesk, Magento, Shopify, WordPress, Front, Prestashop, etc. - Polyvalence & Adaptabilité : Maîtrise de domaines variés (Support Client et Gestion de Projet, Domaine Juridique (Master II en droit des affaires, Community Management, Animation de Blog et Réseaux Sociaux, Modération de Forum et Réseaux Sociaux, Assistanat, Gestion de Nouvelles Tâches...) **Mes atouts** : - Proactivité & Autonomie : Je prends des initiatives et m'adapte facilement à de nouveaux outils ou environnements. - Rigueur & Qualité : Toujours à la recherche du travail bien fait - Grande capacité d'apprentissage : Je m'approprie rapidement tout nouveau programme ou logiciel. Je serais ravie de mettre mon expérience à votre service. À très vite !
    vsuc_fltilesrefresh_TrophyIcon Social Media Management
    Administrative Support
    Focus Group Moderation
    Email Communication
    Multiple Email Account Management
    Customer Experience
    Social Customer Service
    Customer Service
    Community Management
    Online Chat Support
    Community Moderation
    Customer Support
  • $10 hourly
    Bonjour et bienvenue sur mon profil ! Vous êtes coach, formateur ou dirigez une entreprise de formation et recherchez une assistante virtuelle fiable et efficace pour vous libérer des tâches administratives et du support client ? Vous êtes au bon endroit. Voici ce que je peux faire pour vous : ✅ Gestion du support client (Zendesk, Freshdesk, Gmail, etc.) ✅ Organisation et suivi administratif (Notion, Slack, Drive, Dropbox) ✅ Gestion des plannings et coordination des formations et webinaires en ligne ✅ Préparation de supports et de présentations (Canva, PowerPoint) ✅ Gestion des e-mails et communication avec les participants Mon objectif est de vous permettre de vous concentrer sur l’essentiel : le développement et la réussite de vos formations. Grâce à mon sérieux, ma proactivité et ma maîtrise des outils, je vous garantis un travail impeccable qui dépassera vos attentes. ------------------------------------ Hello and welcome to my profile! Are you a coach, trainer, or running a training company looking for a reliable and efficient virtual assistant to handle administrative tasks and client support? You’ve come to the right place. Here’s what I can do for you: ✅ Client support management (Zendesk, Freshdesk, Gmail, etc.) ✅ Administrative organization and follow-up (Notion, Slack, Drive, Dropbox) ✅ Manage schedule and coordinate online trainings and webinars ✅ Preparation of materials and presentations (Canva, PowerPoint) ✅ Email management and participant communication My goal is to help you focus on what matters most: growing your training programs and achieving success. With my dedication, proactivity, and my technical skills, I deliver professional work that exceeds expectations. Miary Rajaonah
    vsuc_fltilesrefresh_TrophyIcon Social Media Management
    Customer Support
    Customer Satisfaction
    Customer Service
    Freshdesk
    French
    Slack
    Zendesk
    Supply Chain Management
    Contract Management
    English
    Procurement
    Shopify
    Online Chat Support
  • $13 hourly
    Débloquez le potentiel de votre entreprise avec un partenaire virtuel dévoué ! Avec plus de 6 ans d'expérience en tant qu'assistante virtuelle, je suis là pour être votre collaborateur de confiance. Je vais prendre en charge tous vos besoins administratifs, les interactions avec vos clients et la recherche de vos futurs collaborateurs, afin que vous puissiez vous concentrer sur ce qui compte vraiment - faire prospérer votre entreprise. En terme de tache de service client : SAV ou Agent pré-sale -Je fournis un support client via divers canaux, tels que les chats en direct, les e-mails, les plateformes de médias sociaux. Les clients peuvent poser des questions sur les produits, les commandes, les retours et autres sujets liés à leurs achats. -Gestion des retours et remboursements : je traite les demandes de retours ou d'échanges de produits qui ne répondent pas aux attentes des clients, mais toujours dans le respect du process en interne. -Suivi des livraisons : je surveille les expéditions des commandes et m'assure que les clients sont informés de l'état de leur livraison. En cas de retard ou de problème de livraison, j'interviens auprès des clients. -Gestion des garanties : je gère les garanties pour les produits vendus en ligne, en s'assurant que les clients peuvent bénéficier des services de garantie conformément aux politiques de l'entreprise. -Prise en charge des plaintes : Si un client a une plainte concernant un produit ou le service, j'interviens pour écouter activement le problème du client et s'efforce de trouver une solution satisfaisante. -Améliorations basées sur les commentaires clients : je recueille les commentaires et les plaintes des clients, ce qui peut aider la boutique en ligne à identifier les domaines d'amélioration potentiels pour les produits, les services ou le processus d'achat en général. En terme de tache d'assistante virtuelle, vous pouvez me confier : -La gestion des communications (tri des e-mails, rédaction et envoi de courriers, modération de vos réseaux sociaux, pas d' appel) -Les recherches de données sur internet et synthèse -La préparation de documents -La gestion des dossiers (Classement et archivage des documents, création et mise à jour de bases de données, suivi des fichiers) -Les saisies de données -La charge de vos achats en ligne... Quant à la gestion de votre sourcing, je peux bien m'occuper de: -la création de descriptif de poste & diffusion d'annonces -(du) triage et de la présélection des candidatures -l'organisation des entretiens (entre le candidat et le recruteur) -la suivi des candidatures -(des) recherches de candidats potentiels -la gestion de la base de données des candidats Je maîtrise certaines plateformes de gestion des tickets telles que Livetchat, tidio, zendesk, freshdesk, et je m'adapte aisément à tout autre logiciel de votre préférence. Pour mes visuels, j'ai l'habitude de créer des visuels personnels sur Canva. Et concernant la gestion de recrutement, j'ai l'habitude d'utiliser Bulhorn. La communication et l'organisation du travail n'ont aucun secret pour moi. J'excelle dans l'utilisation de Slack, Notion et Trello, et je suis toujours prêt à apprendre de nouveaux outils si nécessaire. Avec une parfaite maîtrise du pack office, des réseaux sociaux et de la suite Google, vous pouvez être sûr que je suis un expert en technologie, prêt à optimiser votre flux de travail. Ce qui me distingue ? Mon autonomie et ma polyvalence. J'adore apprendre de nouvelles choses, ce qui me permet de fournir des solutions innovantes adaptées à vos besoins spécifiques. Ma priorité ultime est de fournir un service de qualité supérieure qui dépasse vos attentes. Ne laissez pas les tâches administratives vous freiner dans la réalisation de vos objectifs. Contactez-moi dès aujourd'hui, et ensemble, nous ferons décoller votre entreprise vers de nouveaux sommets ! ****************************************************************************************************************** I am an experienced virtual assistant with over 6 years of expertise. My scope of work includes customer support, administrative task management, and recruitment. I am skilled and professional. Feel free to share your needs with me. Let's discuss together and take the necessary steps to propel your business to the top. Contact me today to start our fruitful collaboration!
    vsuc_fltilesrefresh_TrophyIcon Social Media Management
    Sourcing
    Candidate Sourcing
    Zendesk
    Data Entry
    Customer Satisfaction
    Customer Support
    Freshdesk
    Executive Support
    Google Workspace Administration
    Administrative Support
    Order Tracking
    Shopify
    Dropshipping
  • $6 hourly
    Hello! Welcome and thank you for taking time visiting my profile. My name is Tiffany Ricci and I am from Madagascar, I can speak both French and English. I am a very dedicated person and I have a sense of professionalism in the area of customer service. My motto is to make your customer a king and for that, I have a total mastery of the tools like : -Shopify -Helpscout -Freshdesk -Zendesk -Gmail -Instagram -Facebook -Paypal dispute. -Magento -Happyfox -LiveChat -Hubspot -Stripe -Adyen -Slack -Trello I am a committed person in my work so that each customer feels unique and satisfied with your site especially in these difficult times. I totally master French language and have no difficulties on that. Please feel free to contact me when needed. I remain at your disposal. Je m'occuperai de votre service client avec professionnalisme et rapidité. N'hésitez pas à me contacter si vous avez besoin de quelqu'un de confiance en qui vous pourriez compter pour la gestion de votre service client. A bientôt!
    vsuc_fltilesrefresh_TrophyIcon Social Media Management
    Google Docs
    Kajabi
    PayPal
    Salesforce
    HappyFox
    Magento 2
    Slack
    French
    Email Support
    Facebook
    Zendesk
  • $30 hourly
    My academic background is varied and versatile: Law, Human Resources, Marketing and Communication. I especially honed my skills in a communication agency as an Advertising Manager. By dint of writing scripts and proposing marketing and communication strategies, I discovered a real appetite for marketing and copywriting. As a Community Manager for more than 3 years, I am committed to investing in projects that create positive impacts. I am not afraid of challenges, I am constantly looking for self-improvement, I am not ashamed to make mistakes and learn from them. Because the freelance profession is a learning process where I give my all. Entrusting me with your projects is choosing a qualified person to understand your vision, your values, your mindset and translate them into action through digital marketing. Because I don't only support you, I also convey your corporate identity. My strenghts: - Time management and ability to meet deadlines - Administrative assistant experience - Creativity, organizational skills and multitask - Autonomy to work with minimal supervision - Ability to treat confidential information - Detail oriented - Anticipates Needs ----------------------------------------------------------------------------------------------------------- Mon parcours universitaire est varié et polyvalent: Droit, Ressources Humaines, Marketing et Communication. J'ai surtout affûté mes armes en agence de Communication en tant que Chef de Publicité. A force d'écrire des scripts et proposer des stratégies marketing et communication, j'y ai découvert une réelle appétence pour le Marketing et le Copywriting. Community Manager depuis plus de 3 ans, j'ai à coeur de m'investir dans des projets qui créent des impacts positifs. Je n'ai pas peur des challenges, je suis en recherche constante d'auto-amélioration, je n'ai pas honte de faire des erreurs et d'apprendre de celles-ci. Parce le métier de freelance est un apprentissage où moi je me donne à fond. Me confier vos projets c'est choisir une personne qualifiée pour comprendre votre vision, vos valeurs, votre mindset et traduire ceux-ci en actions à travers le marketing Digital. Car je ne vous épaule pas seulement, je véhicule votre image de marque.
    vsuc_fltilesrefresh_TrophyIcon Social Media Management
    Communication Strategy
    Content Creation
    Social Media Content
    Copywriting
    Email Marketing
    Content Writing
    Facebook Ads Manager
    French
    Community Management
    Canva
    Social Media Marketing
    Content Marketing Strategy
  • $10 hourly
    Helo, I am an experienced French speaking virtual assistant in the field of moderation, transcription and writing. Dynamic, organized, creative and daring, I am ready to go beyond my comfort zone and give my best for the tasks you will give me. .
    vsuc_fltilesrefresh_TrophyIcon Social Media Management
    Online Chat Support
    Virtual Assistance
    Content Moderation
    Social Media Marketing
    Translation
    Customer Service
    Forum Moderation
    Customer Support
    Writing
    Audio Transcription
    French
  • $20 hourly
    Welcome to my space 👋😊 Since 2014, I have been working as a Social Media and Community Manager 💻I have always been attracted to the virtual world and what it gives 🤔 What I do? 🤷 I help you manage your Social Networks (Facebook, Instagram, Twitter, LinkedIn, Tiktok, Reddit, Discord, Slack, WhatsApp....and more) in order for you to have more time for other important tasks like spending quality time with your loved ones👨‍👩‍👧‍👦, treat yourself as you should (spa day 💆, travels🏖️, sports🏋️🏋️‍♀️....). I am the link between you and your customers and followers🤝. I make sure your e-reputation is on fleek💯. I elaborate strategies in order to attract more followers and get more customers📢. I can be your best ally in your business management🫡. Want to know more? Feel free to contact me 😊
    vsuc_fltilesrefresh_TrophyIcon Social Media Management
    Virtual Assistance
    Customer Support
    Community Management
  • $5 hourly
    Your project deserves to shine 🌟 My mission? To assist you in shaping the rise of your project. Whether you're leading a company, an independent coach, or an entrepreneur in search of support to orchestrate your schedules, manage your emails, and master other time-consuming tasks, I'm at your service. 💌 Send me a message, choose a professional and tailored assistant !
    vsuc_fltilesrefresh_TrophyIcon Social Media Management
    Canva
    Video Design
    Editorial Writing
    Community Management
    Email Copywriting
    Audio Editing
    Virtual Assistance
  • $6 hourly
    Hello! I'm Itiavana, a passionate artist and graphic designer. My goal? Elevate your brand’s presence with visuals that captivate and connect with your audience, whether you're a small business entrepreneur or a content creator. Services I Offer: ⭐ Post Design: 1 unique and engaging post for any social media platform. ⭐ Carousel Posts: A set of 3 scroll-worthy posts to boost engagement. ⭐ 3 Posts & Banner Package: 3 visually cohesive posts plus a banner that fits platforms like Facebook, LinkedIn, and more. New Categories: ⭐ Reels Creation: Eye-catching and dynamic reels for Instagram, TikTok, or Facebook that are sure to stop the scroll. ⭐ Posters & Roll-ups: Professionally designed posters or roll-ups, perfect for events, promotions, or any physical or digital use. Why Work With Me? Creativity: I don’t just make visuals; I craft unique designs that resonate with your brand's story. Attention to Detail: Every element is carefully designed to reflect your brand’s identity. Rigor & Professionalism: I’m dedicated to delivering high-quality work with precision, offering 1 revision to fine-tune the details. Pricing Packages: Basic (5.99€): 1 post design | 1 revision | Delivery in 2 days. Standard (17.99€): 3 carousel posts | 2 revisions | Delivery in 5 days. Premium (24.99€): 3 posts + 1 banner | 3 revisions | Delivery in 10 days. ⚡ Need It Fast? Choose my Express Service (+5€) for 24-hour delivery! ✨ Want to Go Big? Opt for Premium Design (+10€) and add advanced graphics or subtle animations to your visuals. New Options: Reels Package: Custom-made reels that fit Instagram, TikTok, or Facebook—perfect for dynamic storytelling and maximum engagement. Poster & Roll-Up Design: Stunning posters or roll-ups designed for both digital and physical formats, ideal for events, promotions, or campaigns. Why Quality Visuals Matter: They embed your brand’s identity in the minds of your audience. They build emotional connections with your followers, turning them into loyal customers. They increase engagement and traffic, making your brand stand out from the competition. Let’s make your brand unforgettable! Contact me today for a free consultation, and let’s start creating visuals that truly speak to your audience.
    vsuc_fltilesrefresh_TrophyIcon Social Media Management
    Final Cut Pro
    Communication Strategy
    Communication Design
    Social Media Content
    Adobe InDesign
    Adobe Photoshop
    Adobe Illustrator
    Figma
    Canva
  • $30 hourly
    Experienced community manager and content creator with a passion for building online communities. Proven track record in developing engaging content strategies and fostering positive interactions. Skilled in social media management and adept at crafting compelling narratives. Ready to bring creativity and strategic insights to elevate your brand's online presence.
    vsuc_fltilesrefresh_TrophyIcon Social Media Management
    Video Editing
    Community Management
    Content Creation
  • $8 hourly
    Expert en Sous-Traitance de Tâches Relation Clients, Social Media et Services Digitaux Chez SARIC, nous excellons dans la sous-traitance de tâches essentielles pour votre entreprise, couvrant la relation clients, la gestion des médias sociaux et divers services digitaux. Notre mission est de vous fournir des solutions personnalisées qui améliorent l'efficacité opérationnelle et renforcent votre présence en ligne. Nos Services : ✅ Relation Clients : Nous gérons vos interactions clients avec professionnalisme et empathie, garantissant une satisfaction et une fidélisation optimales. ✅ Social Media : Nous créons et gérons des campagnes sur les réseaux sociaux pour accroître votre visibilité et engager votre audience de manière significative. ✅ Services Digitaux : Nous disposons d'un grand nombre de profils tech qui peuvent créer vos produits digitaux : sites web, gestion de base de données, .... Pourquoi choisir SARIC ? ✅ Expertise : Une équipe expérimentée et dédiée à chaque domaine de compétence. ✅ Personnalisation : Des solutions sur mesure pour répondre aux besoins spécifiques de votre entreprise. ✅ Efficacité : Un service fiable et efficace, permettant à votre entreprise de se concentrer sur son cœur de métier. Confiez-nous vos tâches de relation clients, de gestion des médias sociaux et de services digitaux, et concentrez-vous sur ce que vous faites le mieux. SARIC, votre partenaire de confiance pour une sous-traitance de qualité.
    vsuc_fltilesrefresh_TrophyIcon Social Media Management
    Website
    Client Management
    Administrative Support
    Social Media Content
  • $8 hourly
    Vous recherchez une assistance efficace et flexible pour vous aider à atteindre vos objectifs ? Permettez-moi de me présenter : je suis Felana, votre future assistante virtuelle dévouée. Avec une passion pour l'organisation et une attention méticuleuse aux détails, je suis prête à libérer votre temps afin que vous puissiez vous concentrer pleinement sur ce qui compte le plus pour votre entreprise. En tant qu'assistante virtuelle , je propose des services personnalisés de gestion administrative, de support client, de gestion des réseaux sociaux, marketing digital et bien plus encore. Je suis déterminée à acquérir de l'expérience et à apporter une valeur ajoutée à votre projet avec un engagement envers l'excellence, je suis là pour simplifier vos tâches quotidiennes et vous permettre de vous concentrer sur la croissance de votre entreprise. Contactez-moi dès aujourd'hui pour discuter de la manière dont je peux contribuer à votre succès !
    vsuc_fltilesrefresh_TrophyIcon Social Media Management
    Administrative Support
    Customer Service
    Calendar Management
    Video Editing
    Email
    Virtual Assistance
    Microsoft PowerPoint
    Microsoft Excel
    Microsoft Word
    Adobe Photoshop
    Data Entry
  • $10 hourly
    I’m a dedicated Digital Marketing Specialist with a strong focus on social media advertising and performance marketing. With hands-on experience in managing and optimizing campaigns across platforms like Facebook, Pinterest, Instagram, Tiktok or Snapchat. I’ve worked with startups and businesses, helping them scale by using strategic ad targeting, automated budget adjustments, and insightful analytics to maximize their digital presence. I’m passionate about leveraging data-driven strategies and new technologies to ensure that my campaigns consistently deliver results.
    vsuc_fltilesrefresh_TrophyIcon Social Media Management
    Digital Marketing Strategy
    Media Buying
    Media & Entertainment
    Advertising Platform
    Advertising
    Data Analysis
    Social Media Advertising
    Marketing
    Digital Marketing
  • $15 hourly
    Hello and welcome! I'm Mirana, a dedicated and highly skilled Customer Service Agent with 2 years of experience helping businesses like yours create lasting relationships with their customers. Whether it's via phone, email, or chat, I’m committed to delivering prompt, professional, and personalized support that not only resolves issues but leaves customers delighted. ✔️ Expertise in: Handling inquiries, complaints, and requests with efficiency and empathy. Multi-channel communication (email, live chat, phone). Problem-solving and conflict resolution to boost customer satisfaction. CRM software proficiency (Zendesk, Freshdesk, intercom, etc.). I understand that exceptional customer service is key to customer retention and brand loyalty, and I am here to help you achieve both. Let’s work together to elevate your business through top-tier customer support! I look forward to the opportunity to contribute to your success. Let’s chat!
    vsuc_fltilesrefresh_TrophyIcon Social Media Management
    Dropshipping
    Content Moderation
    French
    English
    Marketing
    Communication Strategy
    Communication Skills
    Hive
    WordPress e-Commerce
    Shopify
    Intercom
    Community Management
    Technical Support
    Customer Service
  • $10 hourly
    Specialized in the cultural and artistic sector since 2022, with 2 years of experience in 360° communication, I would be delighted to apply my skills with you as a freelancer.
    vsuc_fltilesrefresh_TrophyIcon Social Media Management
    Email & Newsletter
    Virtual Assistance
    Communication Skills
    Microsoft Project
    Video Editing & Production
    General Transcription
    French
    Personal Branding
    Content Creation
    Community Management
    Project Management
    Website Content
    Press Release
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