Hire the Best Customer Service Representatives in Antsirabe, MG

Super-active and multicultural freelancer, providing administrative assistance dedicated to digital entrepreneurs to relieve them from daily tasks and allow them to refocus on what's essential: GROWING THEIR BUSINESS. My offers : * Customer service - SAV * Managing, editing and publishing Wordpress SEO content * E-commerce & dropshipping support - Shopify product listing & stock management. Tools mastered : Shopify, WordPress, Canva, Wix, Google Drive, FreshDesk, Zendesk and different CMS platforms enabling fluid support. Canva, WhatsApp, Meta (Facebook, Instagram), LinkedIn, TikTok Business and all other social networks for assistance in digital marketing. Slack, Skype, Discord, Whatsapp and other communication tools for high-performance virtual assistance. Having an excellent command of these tools, a fast Internet connection and an availability of more than 5 hours a day, I ensure an efficient collaboration adapted to the needs of each customer. Flexible and a good listener, I'm ready to adapt to requirements for tailor-made support. So, are you one of those busy entrepreneurs, or are you looking to work with a dedicated assistant? Contact me to discuss your needs and optimize your day-to-day management! It's free! See you soon!

Looking for a reliable Customer Service Specialist, Virtual Assistant, or Remote Support Professional to manage your customers, operations, and online presence? With 7+ years of experience in Customer Service, Customer Support, Virtual Assistance, E-commerce, Hospitality, Hotel Automation, Community Management, and Channel Management, I help businesses deliver excellent customer experiences while keeping their daily operations organized and efficient. CUSTOMER SERVICE & CUSTOMER SUPPORT Customer support via email, live chat, phone, and social media Ticket management and customer inquiries Complaint handling and problem resolution Order management and after-sales support Refunds, returns, disputes, and delivery issues Customer follow-up and satisfaction management Clear, professional, and fast communication VIRTUAL ASSISTANT Email and inbox management Data entry and administrative support Order processing and follow-up Customer database management Online research Daily task and workflow management Administrative and back-office support HOTEL AUTOMATION & HOSPITALITY I specialize in hotel automation and remote guest support for hotels, apartments, and short-term rentals. Self check-in / Self check-out Guest communication before, during, and after the stay Digital key and access management Reservation and booking follow-up Guest requests and issue resolution OTA communication Booking platform management Guest review management Coordination with housekeeping and local teams Remote management of self-managed hotels and apartments Channel management and reservation coordination E-COMMERCE CUSTOMER SERVICE Shopify and WooCommerce Order processing and tracking Shipping and delivery follow-up Returns and refunds Customer complaints Product and order inquiries Dispute management E-commerce after-sales service Dropshipping customer support COMMUNITY & SOCIAL MEDIA MANAGEMENT Community management Social media customer support Managing comments and private messages Content scheduling and publishing Customer engagement Community moderation Social media communication WHY WORK WITH ME? I am reliable, responsive, detail-oriented, organized, and customer-focused. My goal is not simply to answer messages, but to provide a professional customer experience and help your business run smoothly. Whether you need a Customer Service Representative, Customer Support Agent, Virtual Assistant, E-commerce Customer Support Specialist, Hotel Guest Support Agent, Hotel Automation Assistant, Community Manager, or Channel Manager, I can adapt to your processes, tools, and workflows. Available for long-term collaboration, ongoing support, and remote projects. Feel free to contact me to discuss your project and see how I can help your business. I look forward to working with you! Mamy

Assistant Virtuel | E-commerce (Shopify) | Génération de leads | Saisie de données | Support client | Assistant comptable Assistante virtuelle ingénieuse et polyvalente, avec plusieurs années d'expérience sur Upwork, offrant un soutien fiable et de haute qualité dans des environnements dynamiques et concurrentiels. Je suis spécialisée dans : ✔️ La gestion d'opérations e-commerce (suivi des commandes et communication client) ✔️ La génération et le sourcing de leads (ciblage précis, recherche et collecte de données) ✔️ La saisie de données et la gestion de fichiers (rapidité et précision garanties) ✔️ L’assistance virtuelle et le support client multicanal (chat, email, Freshdesk) ✔️ Le soutien comptable (facturation, aide à la tenue de livres) Les clients apprécient ma capacité à m'adapter rapidement, à gérer efficacement plusieurs tâches et à faire preuve d’un grand professionnalisme. Que vous dirigiez une startup en croissance ou une boutique en ligne à fort volume, je suis là pour optimiser votre organisation et contribuer au succès de votre activité. 📌 Disponible pour des missions à court ou long terme. Travaillons ensemble pour concrétiser vos objectifs !

Virtual Assistant | Bookkeeping • Admin • Customer Support • Digital Vous avez besoin d’aide pour gérer les tâches quotidiennes de votre entreprise ? Je peux vous accompagner. Avec plus de 6 ans d’expérience professionnelle et une formation en Comptabilité & Finance, j’accompagne entrepreneurs, freelances et petites entreprises dans leurs tâches administratives, comptables et digitales. 💼 Mes services 📊 Comptabilité & Finance • Saisie et traitement des factures • Suivi des paiements et dépenses • Rapprochements bancaires • Relances clients • Tableaux Excel / Google Sheets • Assistance en comptabilité courante 🗂️ Administration & Back-office • Saisie de données • Gestion des e-mails • Classement et organisation de documents • Recherche en ligne • Suivi administratif et reporting 🤝 Service client & Après-vente • Réponse aux e-mails clients • Suivi des demandes et commandes • Assistance après-vente • Facturation et relances 💻 Digital • Gestion et planification de contenus • Assistance réseaux sociaux • Mise à jour CRM • Organisation digitale • Outils IA et optimisation des tâches 🧠 Ce que vous pouvez attendre de moi Rigueur • Autonomie • Réactivité • Discrétion • Sens du détail • Adaptabilité J’aime comprendre le fonctionnement d’une entreprise, m’adapter à ses outils et surtout chercher des façons de simplifier et d’améliorer les tâches quotidiennes. 🛠️ Outils Excel | Google Sheets | Google Workspace | Microsoft 365 | QuickBooks Online | Odoo | Zoho | Canva | Notion | Trello | CRM | Outils IA Vous cherchez une personne polyvalente, fiable et à l’aise avec les chiffres, l’administration et le digital ? Parlons de votre projet.