I specialize in delivering exceptional quality services. When the pressure is on I actually work better and I've found that I enjoy working in a challenging environment. I trained myself to deliver the best outcome and I possess time management skills.
My expertise include (but not limited to):
Extensive Admin Skills
I can easily adapt to new things and I can be easily trained to use appropriate software. I focus on working with groups of people, either co-workers or customers. I look forward to contributing to your company's...
I am reliable, detailed, goal-driven, committed to work and hardworking individual who has over 9 years of experience giving professional, efficient, and high quality service to various call center companies.
I am skilled in communicating with clients and customers over the phone may it be inbound or outbound. I am trained in using different tools in making and receiving calls. I also have experience with email and chat support. I am also a lead generation agent, data entry specialist, financial customer associate, records retrieval agent, admin agent and subject matter expert. I worked with clients from the Singapore, US and Canada. I am...
A versatile technical support representative that has more than 3 years of experience in the industry. I am adept at providing clients with clear instructions and useful guidance. I influence all customer interactions and technical work for supported products in a positive way.
I can communicate with clients in calm and comprehensive manner. Trained to do multi task work. I can work under minimal supervision. I have knowledge on Microsoft Office applications and assist clients on basic trouble shooting whether a browser inquiry/issue or a third party application such as Adobe.
Works and Communicate directly with Development team when in comes to platform issues. I have knowledge and is trained to use ticketing system such as JIRA and Oracle RightNow.
Hi! My name is Erika. I have been in the customer service field for 7 years now. I can say that helping customers with their spoken and unspoken needs has been my passion ever since. My roles and goals for my area of expertise are the following:
1. Provide clear communication by starting with acknowledgments while maximizing the opportunity to build a rapport, demonstrating active listening, and providing empathy when needed.
2. Clarify and understand the customer's requirements to provide an accurate, suitable, and direct resolution to their issues and concerns.
I do best in making sure that each of my customers feels that they are...
Accomplished Technical and Customer Support representative who is constantly included on the top 1% ranking based on key performance metrics.
Skilled Industrial Engineer with experience in high analytics including planning, budgetting, and continuous improvement.
Advanced Account Manager and Support Specialist with eleven years of help desk and customer service experience. Provides comprehensive software and account management support. Adept at engaging customers by identifying issues and streamlining steps to effectively resolve issues.
Digital Portrait Photographer and Editor with six years of experience working with a multitude of clients and locations.
I am a Customer Care Representative expert with more than five years of experience providing customer care for individuals. I have worked with people from all walks of life on different platforms. To date, my aim has always been to produce quality customer care for people by providing them with accurate information. If I do not have the information they need, I can point them in the right direction to confirm what they need.
I am Kristine Jane Tiongson, a Civil Engineering graduate. I have an experience working as a site engineer, but my most recent job was a customer service and a technical support job. I'm willing to dedicate my time and effort to learn more and expand my knowledge so I can help you with your business. By the way, on the side, I enjoy selling or marketing.
I am an Electrical Engineer with experience in technical support and customer service. Multi-tasking won't be a problem for me since I have experiences dealing with multiple technical chats or inquiries at the same time.
• I can type 60+ words per minute
• Experience in troubleshooting multiple operating systems
• Good written and oral communication skills
• Great analytical skills
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