Hire the best SnapEngage specialists

Check out SnapEngage specialists with the skills you need for your next job.
  • $25 hourly
    I specialize in delivering exceptional quality services. When the pressure is on I actually work better and I've found that I enjoy working in a challenging environment. I trained myself to deliver the best outcome and I possess time management skills. My expertise include (but not limited to): Chat Support Email Support Extensive Admin Skills Database Entry Proofreading Customer Service Recruitment/Human Resources Scheduling I can easily adapt to new things and I can be easily trained to use appropriate software. I focus on working with groups of people, either co-workers or customers. I look forward to contributing to your company's reputation.
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    Zendesk
    Social Media Management
    Freshdesk
    Trello
    Asana
    Administrative Support
    Customer Service
    Spree
    Gorgias
    Microsoft Office
    Google Docs
    Email Communication
  • $10 hourly
    I am reliable, detailed, goal-driven, committed to work and hardworking individual who has over 9 years of experience giving professional, efficient, and high quality service to various call center companies. I am skilled in communicating with clients and customers over the phone may it be inbound or outbound. I am trained in using different tools in making and receiving calls. I also have experience with email and chat support. I am also a lead generation agent, data entry specialist, financial customer associate, records retrieval agent, admin agent and subject matter expert. I worked with clients from the Singapore, US and Canada. I am also eager to learn to use any new tools that get the job well done. I am well equipped with using the following: Zendesk Shopify Snapengage Ring central Salesforce Slack Google sheets Wordpress Shipfusion Asana Amazon Seller Central Trello I meet deadlines, and don't make any promises I can't keep. I'm a team player, but can steer the ship alone if need be. I look forward to working with you in providing excellent customer service and everything else you may need help with.
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    Shopify
    Asana
    Google Docs
    Product Knowledge
    Customer Support
    Microsoft Excel
    Microsoft Word
    Microsoft Office
    Email Communication
    WordPress
    Salesforce CRM
    Zendesk
    Online Chat Support
  • $8 hourly
    A versatile technical support representative that has more than 3 years of experience in the industry. I am adept at providing clients with clear instructions and useful guidance. I influence all customer interactions and technical work for supported products in a positive way. I have great listening and communication skills that’s why I became a collections specialist in my earlier years. I’m familiarized with the FDCPA and other laws regarding debt collection practices. With all the experiences combined, I have developed great problem-solving and critical-thinking skills.
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    Customer Support
    Beta Testing
    Debt Collection
    Administrative Support
    Remote Connection Support
    LogMeIn Rescue
    Zendesk
    Technical Support
    Phone Support
    Email Support
    Online Chat Support
    Data Entry
  • $6 hourly
    I can communicate with clients in calm and comprehensive manner. Trained to do multi task work. I can work under minimal supervision. I have knowledge on Microsoft Office applications and assist clients on basic trouble shooting whether a browser inquiry/issue or a third party application such as Adobe. Works and Communicate directly with Development team when in comes to platform issues. I have knowledge and is trained to use ticketing system such as JIRA and Oracle RightNow.
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    Adobe Acrobat
    API
    SMTP
    Jira
    SQL
    Incident Management
    Online Chat Support
    Troubleshooting
    Microsoft Excel
    Phone Support
    Summary Report
    Time Management
    Oracle RightNow
    Email Support
  • $8 hourly
    Hi! My name is Erika. I have been in the customer service field for 7 years now. I can say that helping customers with their spoken and unspoken needs has been my passion ever since. My roles and goals for my area of expertise are the following: 1. Provide clear communication by starting with acknowledgments while maximizing the opportunity to build a rapport, demonstrating active listening, and providing empathy when needed. 2. Clarify and understand the customer's requirements to provide an accurate, suitable, and direct resolution to their issues and concerns. I do best in making sure that each of my customers feels that they are prioritized, heard, and valued while I adhere to the organization's policies and regulations. I am proficient in using MS Office tools such as MS Word, Powerpoint, and Excel. Additional to this is my expertise in using Zendesk and SnapEngage tools.
    vsuc_fltilesrefresh_TrophyIcon SnapEngage
    Data Entry
    Customer Satisfaction
    Product Knowledge
    Technical Support
    Customer Support
    Ticketing System
    Customer Service
    Email Marketing
    Online Chat Support
    Email Support
    Zendesk
  • $20 hourly
    Passionate Social Worker with Diverse Experience Hello! I'm Bora, a dedicated social worker with a strong background in promoting community well-being. My journey in the field began with hands-on practice at UNDP, contributing to the "Healthier Kosovo 2" project. This experience allowed me to develop a deep understanding of the social dynamics crucial for fostering healthier communities. Social Work Expertise: I specialize in leveraging my social work skills to address community needs, creating meaningful impact through my work. UNDP Practicum: My time at UNDP exposed me to the intricacies of community health initiatives, honing my ability to navigate complex challenges and find innovative solutions. Versatile Professional Background: Juggling studies in Social Work, I adeptly handled roles as a dispatcher, call agent, and promoter. These experiences, seamlessly integrated with my education, amplify my communication skills and offer a holistic approach to social work. Holistic Approach: My varied experiences enable me to approach social work with a holistic perspective, considering not only individual needs but also broader community dynamics. Effective Communication: Whether it's coordinating resources or engaging with individuals, my background as a dispatcher and call agent equips me with excellent communication skills.
    vsuc_fltilesrefresh_TrophyIcon SnapEngage
    Problem Solving
    Project Management
    Shopify
    RingCentral Glip
    Customer Service
    Human Resources
    Communications
    Zendesk
    Social Work
    Presentations
    Candidate Interviewing
  • $25 hourly
    You are not alone, my name is Jordane and I offer you my listening and help services for any type of conversation. I am bilingual, I'm French Have a Nice day
    vsuc_fltilesrefresh_TrophyIcon SnapEngage
    A2Billing
    Social Media Account Integration
    Montage
    Online Help
    Help System
  • $8 hourly
    I am a customer support professional with extensive experience in providing excellent chat and email support to customers. I have worked with an established company, and have gained expertise in resolving customer issues efficiently. My communication skills are exceptional, and I have a strong command of the English language. I am able to communicate clearly and professionally with customers, ensuring that their needs are met in a timely and effective manner. Additionally, I have experience using various customer support tools and software, such as Zendesk, and TeamSupport
    vsuc_fltilesrefresh_TrophyIcon SnapEngage
    Incident Management
    Data Entry
    Customer Service
    Email Support
    Online Chat Support
    Zendesk
  • $4 hourly
    I am an Electrical Engineer with experience in technical support and customer service. Multi-tasking won't be a problem for me since I have experiences dealing with multiple technical chats or inquiries at the same time. • I can type 60+ words per minute • Experience in troubleshooting multiple operating systems • Good written and oral communication skills • Great analytical skills
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    Interpersonal Skills
    Online Chat Support
    Email Support
    Electrical Engineering
    Data Analysis
    Tech & IT
    Multitasking
    Troubleshooting
    Zendesk
    Typing
    Microsoft Office
    Data Entry
    Computer Skills
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