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  • $15 hourly
    When thinking of someone to fit a customer service position, certainly I am the perfect fit for that. I am Rodrigo Nobrega and I have more than 10 years of experience in customer service using Intercom, Zendesk, Freshdesk and other tools The first detail about me that can make you sure you will have a professional to assist your customers with efficiency translating complex ideas into simple solutions explained in a very humanized way. I have worked with sales onboard cruise ships for 4 years with different clients from all over the world where I learned how to deal with different cultures, people, and behavior while being part of the best teams the company selected for each of their cruises. I have also worked with luxury accommodations in Rio de Janeiro for over 4 years where I assisted the AAA public, including CEO's, athletes, and ambassadors, creating all the business plans, from scratch until the booking, everything online (chat, e-mail, and phone support). I have also worked on online projects, including social media, blogs, and digital marketing. One of my biggest projects was being the International Affiliate Manager for JivoChat (An online chat tool for websites) where I was responsible for reaching influencers and partners (digital marketing agencies and similar) to learn about the product and resell it as our affiliate and for that I was responsible to train them. My education is completely towards Digital Marketing, Sales & Customer Support. I have completed training in Digital Marketing plan (Neil Patel, EMD Escola do Marketing Digital & Others related to Social Media) where I am able to conduct sales planning and build strong strategies to increase online results intelligently while offering great customer support. - Perfect skill for chat support ( I know chats very well) - Sales-driven spirit (I do not only sell, but I also build strategies to overdeliver results) - Strong digital marketing abilities - I speak English, Spanish, French, and Italian fluently - I am always on time! The last thing is, get in touch and let's have a call, I am sure it will be a pleasure meeting you!
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    Copywriting
    Sales
    Email Communication
    Customer Service
    Content Writing
    Digital Marketing
    Translation
    Affiliate Marketing
    Social Media Marketing
    Portuguese
  • $50 hourly
    As a Market Research Analyst with 10+ years of experience, my ultimate goal is to help clients succeed by providing robust market information and high-level analysis. With expertise in customer experience, I offer insights that can help businesses make informed decisions to enhance their operations along with guidance on how to improve customer satisfaction and loyalty. Check out my profile to learn more about my work and how I can help you. 📌 MARKET RESEARCH COMES FIRST If you're planning to launch a new product or service, expand into new markets, improve your offerings, or explore new business opportunities, it's crucial to conduct comprehensive market research before making any strategic decisions. That's where I come in - I can provide the market information and high-level analysis you need to make informed business decisions. 📌 MARKET FOCUS Whilst I have worked on projects in various industries and verticals, below are some of the key areas that I command industry research knowledge: 🔹SaaS 🔹Cannabis industry 🔹Circular Economy 🔹Synthetic and natural cosmetics industry 🔹Construction - timber, concrete, fixtures & fittings 🔹Education 🔹Corporate Social Responsibility and Sustainability 🔹Medical Supplies and Equipment 🔹Influencer research (YouTube, Instagram, Facebook etc.) 🔹Real Estate 🔹Psychometrics 🔹Investor research 🔹Electric vehicle I am also part of a small team with extensive knowledge of various industries, therefore, you can rest assured that your needs will be met.
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    Quality Assurance
    Email Support
    Leadership Skills
    Customer Feedback Documentation
    Administrative Support
    Research & Strategy
    Company Research
    Industry Knowledge
    Industry Research
    Data Analysis
    Market Analysis
    Competitive Analysis
  • $28 hourly
    During my work in high-class hotels, I negotiated and handled international business transactions for years, with my last official title being the one of Hotel Manager. My responsibilities as a Hotel Manager and Front Office Manager during my previous employments in various high-class hotels included: ✔ Ensuring the front desk provides a professional and friendly service for guests ✔ Arranging staff scheduling ✔ Acting as liaison between general manager and staff ✔ Ordering all products (detergents, office supplies, food and beverage) ✔ Preparing commission invoices, offer letters, planning and conducting purchasing, consultative and sales meetings ✔ Quality and complaint management with regard to required quality standards ✔ Dealing with guests and customers My language skills in German, English and Spanish enable me to work in multi-national environments. I have experience in hotel administration and management as well as the necessary IT skills required by the job. I am proficient in computer skills and have been practicing the use of the ten-finger system for many years so that I can quickly complete every IT task. In my last jobs I was responsible for customer support, email marketing, data entry, YouTube channel, SEO blog articles, dunning procedures and many other back office tasks for a website. Further IT knowledge: -- Microsoft Office (Word, Excel etc.) -- KlickTipp & Maropost & Mailchimp (Email Marketing) -- Helpscout / Helpdesk (Customer Support eMail Tool) -- Live Person (messaging platform: Email, Chat, WhatsApp and more) -- Intercom (messaging platform: eMail, chat, social media) -- Slack (messaging app for business) -- Airtable (platform for building collaborative apps) -- Pipedrive (CRM - Management System) -- Kajabi (Content-Marketing-Platform) -- Shopify -- Wordpress -- Calendly -- Basecamp -- TalentDesk -- Toggle -- Photoshop -- Illustrator -- Digistore -- Micropayment Furthermore, I have already translated apps, websites, articles, applications and CVs, partly with business English with a very high level. My results have always been rated with full satisfaction and the deadlines have always been respected. I am confident that I am able to create results for your tasks, which are of very high quality. I would also like to draw your attention to my own blog. Here I passionately devote myself to topics such as self-confidence, motivation, communication, positive self-talk and affirmations, body language, personality development as well as the reduction of fears and strength promotion, especially for the target group of men. You will see the link under
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    Email Support
    English to German Translation
    Customer Support
    Translation
    German
    SEO Keyword Research
    SEO Writing
  • $80 hourly
    Windows Server 2008R2/2012 R2/2016/2019, MS Exchange server 2003/2007/2010/2013/2016/2019, MS Lync Server 2010/2013, SFB 2015/2019, SCCM 2007/2012, SCVMM, Hyper-V, PKI,SSL, ADFS, Virtualization, Private Cloud, Office 365/DirSync/SSO, Windows Clustering/NLB. VMWare, ESXi,DRS, ESXi Cluster, VMotion, Azure Infrastructure
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    GPO
    Active Directory Federation Services
    Mail Server Implementation
    Microsoft Server
    VMware Administration
    Microsoft SCCM
    Skype For Business
    VMware ESX Server
    Microsoft Hyper-V Server
    Microsoft SCVMM
    Microsoft Lync Server
    DNS
    Microsoft Active Directory
    Microsoft Azure
    Microsoft Exchange Server
  • $125 hourly
    ✅ 𝟭𝟱+ 𝘆𝗲𝗮𝗿𝘀 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲𝗱 𝗠𝗶𝗰𝗿𝗼𝘀𝗼𝗳𝘁 𝗔𝘇𝘂𝗿𝗲 | 𝗢𝗳𝗳𝗶𝗰𝗲 𝟯𝟲𝟱 | 𝗪𝗶𝗻𝗱𝗼𝘄𝘀 𝗧𝗲𝗰𝗵𝗻𝗶𝗰𝗮𝗹 𝗖𝗼𝗻𝘀𝘂𝗹𝘁𝗮𝗻𝘁/𝗔𝗿𝗰𝗵𝗶𝘁𝗲𝗰𝘁 𝘄𝗶𝘁𝗵 𝗰𝗹𝗶𝗲𝗻𝘁𝘀 𝘀𝗽𝗮𝗻𝗻𝗶𝗻𝗴 𝗣𝘂𝗯𝗹𝗶𝗰 𝗦𝗲𝗰𝘁𝗼𝗿, 𝗕𝗮𝗻𝗸𝗶𝗻𝗴, 𝗘𝗻𝗲𝗿𝗴𝘆, 𝗡𝗚𝗢, 𝗥𝗲𝘁𝗮𝗶𝗹, 𝗧𝗲𝗹𝗰𝗼, 𝗠𝗦𝗣, 𝗮𝗻𝗱 𝗘𝗱𝘂𝗰𝗮𝘁𝗶𝗼𝗻 𝘀𝗲𝗰𝘁𝗼𝗿𝘀. ✅ 𝟭𝟬+ 𝗠𝗶𝗹𝗹𝗶𝗼𝗻 $ 𝘁𝗲𝗰𝗵𝗻𝗶𝗰𝗮𝗹 𝗰𝗼𝗻𝘁𝗿𝗮𝗰𝘁𝘀 𝗮𝗻𝗱 𝗽𝗿𝗼𝗷𝗲𝗰𝘁𝘀 𝗱𝗲𝘀𝗶𝗴𝗻𝗲𝗱, 𝗶𝗺𝗽𝗹𝗲𝗺𝗲𝗻𝘁𝗲𝗱, 𝗮𝗻𝗱 𝗤𝗔’𝗲𝗱. "𝘈𝘮𝘪𝘳 𝘸𝘢𝘴 𝘦𝘹𝘱𝘦𝘳𝘵 𝘪𝘯 𝘵𝘩𝘪𝘴 𝘸𝘰𝘳𝘬. 𝘊𝘰𝘮𝘮𝘶𝘯𝘪𝘤𝘢𝘵𝘪𝘰𝘯 𝘸𝘢𝘴 𝘦𝘹𝘤𝘦𝘭𝘭𝘦𝘯𝘵. 𝘏𝘦 𝘸𝘢𝘴 𝘢𝘭𝘸𝘢𝘺𝘴 𝘱𝘶𝘯𝘤𝘵𝘶𝘢𝘭 𝘢𝘯𝘥 𝘦𝘧𝘧𝘪𝘤𝘪𝘦𝘯𝘵. 𝘏𝘪𝘴 𝘢𝘱𝘱𝘳𝘰𝘢𝘤𝘩 𝘸𝘢𝘴 𝘤𝘢𝘭𝘮, 𝘳𝘢𝘵𝘪𝘰𝘯𝘢𝘭, 𝘧𝘳𝘪𝘦𝘯𝘥𝘭𝘺, 𝘩𝘦𝘭𝘱𝘧𝘶𝘭 𝘢𝘯𝘥 𝘱𝘳𝘰𝘢𝘤𝘵𝘪𝘷𝘦. 𝘞𝘰𝘳𝘬𝘪𝘯𝘨 𝘸𝘪𝘵𝘩 𝘈𝘮𝘪𝘳 𝘸𝘢𝘴 𝘢 𝘱𝘭𝘦𝘢𝘴𝘶𝘳𝘦. 𝘞𝘦 𝘢𝘳𝘦 𝘭𝘰𝘰𝘬𝘪𝘯𝘨 𝘧𝘰𝘳𝘸𝘢𝘳𝘥 𝘵𝘰 𝘸𝘰𝘳𝘬𝘪𝘯𝘨 𝘢𝘨𝘢𝘪𝘯 𝘸𝘪𝘵𝘩 𝘈𝘮𝘪𝘳 𝘪𝘯 𝘵𝘩𝘦 𝘯𝘦𝘢𝘳 𝘧𝘶𝘵𝘶𝘳𝘦 𝘢𝘴 𝘩𝘦 𝘩𝘢𝘴 𝘱𝘳𝘰𝘷𝘦𝘯 𝘵𝘰 𝘣𝘦 𝘢𝘯 𝘪𝘯𝘷𝘢𝘭𝘶𝘢𝘣𝘭𝘦 𝘴𝘶𝘱𝘱𝘰𝘳𝘵 𝘵𝘰 𝘶𝘴 𝘢𝘯𝘥 𝘩𝘪𝘴 𝘸𝘢𝘺 𝘰𝘧 𝘸𝘰𝘳𝘬𝘪𝘯𝘨 𝘪𝘴 𝘰𝘧 𝘵𝘩𝘦 𝘩𝘪𝘨𝘩𝘦𝘴𝘵 𝘱𝘳𝘰𝘧𝘦𝘴𝘴𝘪𝘰𝘯𝘢𝘭 𝘲𝘶𝘢𝘭𝘪𝘵𝘺. 𝘛𝘩𝘢𝘯𝘬 𝘺𝘰𝘶 𝘈𝘮𝘪𝘳 𝘧𝘰𝘳 𝘢𝘭𝘭 𝘺𝘰𝘶𝘳 𝘸𝘰𝘳𝘬 𝘢𝘯𝘥 𝘧𝘰𝘳 𝘵𝘩𝘦 𝘸𝘢𝘺 𝘪𝘯 𝘸𝘩𝘪𝘤𝘩 𝘺𝘰𝘶 𝘮𝘢𝘥𝘦 𝘸𝘰𝘳𝘬𝘪𝘯𝘨 𝘸𝘪𝘵𝘩 𝘺𝘰𝘶 𝘵𝘰 𝘣𝘦 𝘢 𝘱𝘭𝘦𝘢𝘴𝘶𝘳𝘦." ✅Experienced in planning, deploying, securing, and troubleshooting Google SSO and Okta technologies ✅Experienced in security assessments, best practices, well-architected framework, cost optimizations of Microsoft workloads. Examples including ACSC Essential Eight and HIPAA. ✅Experienced in designing and building Active Directory tiering structure, Privileged Access Workstations (PAW), hardening Active Directory Group Policy Objects (GPO), Intune security policies ✅Experienced in planning, deploying, migrating, securing, and troubleshooting the following technologies ⚙️Azure (App Services, VMs, networking, security, storage, etc.) ⚙️Microsoft 365 ⚙️Entra ID (formerly Azure AD) ⚙️Entra Internet Access ⚙️Entra Private Access ⚙️Intune ⚙️SQL Server (High Availability, TDE, and Security lockdown) ⚙️Always-On VPN (Azure AD-joined or Hybrid-joined, SCEP, etc.) ⚙️Active Directory Certificate Services (ADCS) PKI ⚙️Data Loss Prevention (DLP) ⚙️Microsoft Sentinel ⚙️Azure Governance ⚙️Azure Policy ⚙️Windows 10 ⚙️Microsoft Defender for Cloud ⚙️Microsoft Defender for Identity ⚙️Microsoft Defender for Endpoint ⚙️Microsoft Defender for Cloud Apps ⚙️System Center Configuration Manager (SCCM) ⚙️System Center Virtual Machine Manager (SCVMM) ⚙️PowerShell ⚙️SCIM Provisioning and Single Sign-On (SSO) ⚙️Azure Virtual Desktop ⚙️Active Directory Domain Services (ADDS) ⚙️Active Directory Federation Services (ADFS) ⚙️Azure Information Protection (AIP) ⚙️Hyper-V ⚙️Exchange Online/Exchange Server ⚙️Teams/Office Communications Server/Lync Server/ Skype for Business Server ⚙️Digicert CertCentral (SSL certificate lifecycle automation) ⚙️Nerdio ⚙️Barracuda Message Archiver ⚙️Barracuda Email Gateway Defense (formerly Email Security) ⚙️CrowdStrike (remove and uninstall due to update BSOD issue) ⚙️Kaspersky Security Center ⚙️Symantec Endpoint Protection Manager ⚙️McAfee Endpoint Protection (ePO) ⚙️Unifi UDM Pro ⏱Saving deployment time and man-hours and focusing on quality of delivery "𝘈𝘮𝘪𝘳 𝘪𝘴 𝘰𝘯𝘦 𝘰𝘧 𝘵𝘩𝘦 𝘮𝘰𝘴𝘵 𝘥𝘦𝘥𝘪𝘤𝘢𝘵𝘦𝘥, 𝘩𝘢𝘳𝘥𝘸𝘰𝘳𝘬𝘪𝘯𝘨 𝘢𝘯𝘥 𝘪𝘯𝘯𝘰𝘷𝘢𝘵𝘪𝘷𝘦 𝘱𝘦𝘰𝘱𝘭𝘦 𝘐’𝘷𝘦 𝘩𝘢𝘥 𝘵𝘩𝘦 𝘱𝘭𝘦𝘢𝘴𝘶𝘳𝘦 𝘰𝘧 𝘸𝘰𝘳𝘬𝘪𝘯𝘨 𝘸𝘪𝘵𝘩. 𝘈𝘮𝘪𝘳 𝘢𝘭𝘸𝘢𝘺𝘴 𝘨𝘰𝘦𝘴 𝘢𝘣𝘰𝘷𝘦 𝘢𝘯𝘥 𝘣𝘦𝘺𝘰𝘯𝘥 𝘵𝘰 𝘧𝘪𝘯𝘢𝘭𝘪𝘻𝘦 𝘪𝘮𝘱𝘭𝘦𝘮𝘦𝘯𝘵𝘢𝘵𝘪𝘰𝘯 𝘢𝘯𝘥 𝘦𝘯𝘴𝘶𝘳𝘦 𝘢 𝘴𝘶𝘤𝘤𝘦𝘴𝘴𝘧𝘶𝘭 𝘤𝘰𝘮𝘱𝘭𝘦𝘵𝘪𝘰𝘯. 𝘈𝘮𝘪𝘳 𝘪𝘴 𝘵𝘩𝘦 𝘵𝘺𝘱𝘦 𝘰𝘧 𝘱𝘦𝘳𝘴𝘰𝘯 𝘺𝘰𝘶 𝘤𝘢𝘯 𝘤𝘰𝘶𝘯𝘵 𝘰𝘯 𝘢𝘯𝘥 𝘩𝘪𝘴 𝘱𝘰𝘴𝘪𝘵𝘪𝘷𝘦 𝘢𝘵𝘵𝘪𝘵𝘶𝘥𝘦 𝘪𝘴 𝘤𝘰𝘯𝘵𝘢𝘨𝘪𝘰𝘶𝘴. 𝘐 𝘸𝘰𝘶𝘭𝘥 𝘩𝘪𝘨𝘩𝘭𝘺 𝘳𝘦𝘤𝘰𝘮𝘮𝘦𝘯𝘥 𝘩𝘪𝘮 𝘥𝘶𝘦 𝘵𝘰 𝘩𝘪𝘴 𝘦𝘹𝘱𝘦𝘳𝘵𝘪𝘴𝘦 𝘪𝘯 𝘵𝘩𝘦 𝘧𝘪𝘦𝘭𝘥 𝘰𝘧 𝘦𝘮𝘢𝘪𝘭 𝘥𝘦𝘭𝘪𝘷𝘦𝘳𝘢𝘣𝘪𝘭𝘪𝘵𝘺."
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    IT Infrastructure
    Virtualization
    Microsoft Exchange Online
    Azure App Service
    Email Deliverability
    SSL Certificate
    Single Sign-On
    Microsoft Active Directory
    Automation
    Microsoft Endpoint Manager
    Windows Server
    DNS
    Microsoft Azure
    Office 365
    Microsoft IIS
  • $60 hourly
    I’m part of Upwork’s Expert-Vetted Program. Top 1% Freelancer. ⭐️⭐️⭐️⭐️⭐️ ✅ Seasoned Project Manager and Consultant specialized in building fully automated and customized e-learning platforms with extensive hands-on experience in Thinkific, ActiveCampaign, ConvertKit, Zapier, Quaderno, and FastSpring. If you need assistance to build your online course, customize your Thinkific website, configure your LMS, create engaging content, integrate your e-learning platform with other apps, implement your sales funnels, or advice on how to approach specific challenges, I can help! While I recently joined the Upwork community, I've been managing technical projects for 20+ YEARS, coordinating and motivating the teams I am working with. SO WHY CHOOSE ME? ✅I am an Approved Thinkific Expert Partner. ✅I have a reputation for getting things done, on time, and on budget. ✅I worked with teams of all sizes, from all around the world. ✅I lived and worked in 4 different countries, which gives me a great sense of adaptability and flexibility when working with people. ✅I have a non-typical career path: starting as a System Engineer, moving on to Management roles, to diving into the Digital Marketing world, I have a unique combination of technical and business skills. ✅I ran my own eCommerce business for 4 years, so I understand the challenges of entrepreneurship and the multiple facets of a business. ✅I have years of experience in managing customers, so you can rest assured that I will be responsive and deliver to your expectations. ✅I am known to have excellent communication skills, I love sharing my knowledge and empowering others. Passionate about automation, I will build systems that work smoothly, all by themselves, saving you time and money. I have a holistic approach to any project, taking into account the technical side of things, as well as optimizing conversion rate, improving your customer experience, and increasing their lifetime value. 🙋‍♂️Please contact me, so we can discuss further your project and determine the best way to meet your needs!
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    Web Design
    ConvertKit
    Training Online LMS
    Elearning Design
    Elearning LMS Consulting
    Project Management
    ActiveCampaign
    Learning Management System
    Elearning
    Thinkific
    Zapier
    Instructional Design
    FastSpring
    Email Marketing
    Marketing Automation
  • $65 hourly
    I bring a wealth of knowledge from my sales, marketing and project management experiences at Apple, Bell Canada to name a few. I visualize products and ideas into brands, create an actionable plan, lead diverse teams and execute with finesse. My idea is always to add a passionate approach to a project looking to rebrand, redirect and grow. Let’s chat about your idea.
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    Task Coordination
    Project Management
    Six Sigma
    Company Research
    Technical Project Management
    Client Management
    Research & Strategy
    Asana
    Jira
    Project Timelines
    Project Plans
  • $100 hourly
    How many of you have ever experienced a time in which your IT needs drove you up the wall? Nothing seemed to work exactly the way the documentation stated. I have years of experience in an industry that I've grown to value and love. If you have an issue let me know and I will figure out a way to help.
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    Email Deliverability
    VMware Administration
    Microsoft Exchange Server
    Linux System Administration
    Microsoft Active Directory
    DNS
    Windows Administration
    Ubiquiti
    Microsoft Windows PowerShell
    Microsoft Azure
    Terraform
    Amazon Web Services
    Google Cloud Platform
  • $100 hourly
    ✅ Exceptional Quality ✅ Passionate Commitment ✅ Prompt Communication I am an Expert Business Consultant (ex-Bain & Co., MBA, CFA) with 9+ years of experience catering to 300+ global clients. On Upwork, I am a Top-Rated Plus and Expert-Vetted professional with 5-star ratings from all my clients. My specializations are: 📌Market Research and Analysis 📌Business Plan and Pitch Decks 📌Financial Modeling and Analysis 📌Business Transformation and Automation through AI 📌Startup Growth Strategy 📌Online Training and Course Development 📌Go-To-Market Strategy 📌Investor Presentations My clients love me for owning the work, being communicative, adhering to timelines, and being their go-to consultant. Take a look at what they have to say about me: "Aanchal was super sharp, prompt, easy to work with. Would work with her again!" (Aug 2024) "Excellent support and quality of work on the project by Aanchal. Highly Reliable . Exceeded expectations." (Jul 2024) "I am immensely satisfied with Aanchal's in-depth market research, comprehensive analysis, and inclusion of financial models showing me a representation of a real-world financial situation. Her professionalism, expertise, and dedication to delivering high-quality work make her an invaluable asset." (June 2023) “Aanchal is our go-to consultant when it comes to business management. Right from research, analysis, content to visualizations, her work and dedication are incredible.” (March 2023) “Aanchal’s attention to detail is keen! We have hired her for many projects because of her superior project management. She will inundate all of your expectations.” (Jan 2023) “Aanchal was amazing! She has a real passion for what she does and literally went above and beyond the job requirements - it felt as though she treated the work as her own. I am so confident that she will not only meet your expectations but exceed them so much so that if you find you are not 100% happy, I will pay for your project with her.” (Nov 2022)
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    Organizational Behavior
    Business Modeling
    Curriculum Development
    Financial Report
    Elearning
    Academic Content Development
    Industry Research
    Chartered Financial Analyst
    Management Consulting
    Employee Onboarding
    Company Research
    Procedure Manual
    Training & Development
    Equity Research
  • $85 hourly
    Ready to revolutionize your business operations? 🚀 Hi, I’m Lesvin Reyes, a seasoned Marketing Automation and Revenue Operations Strategist with over 6 years of experience. I specialize in elevating businesses by implementing cutting-edge tools and strategies that drive efficiency and growth. 🌟 If you want your business to: - Implement top-notch marketing automation strategies 📈 - Streamline workflows for maximum efficiency ⚙️ - Leverage state-of-the-art technological solutions 💡 - Build a robust and structured CRM system 📊 - Boost your revenue operations for substantial growth 💰 My expertise and experience are your secret weapons. I excel at refining every stage of your sales funnel and pipelines to ensure outstanding results swiftly. My core competencies include: ✔️ CRM Management (+10 Hubspot Certifications) ✔️ Revenue Operations ✔️ Marketing Automation ✔️ Sales Funnels and Pipelines ✔️ Workflow Optimization ✔️ Zapier Integrations ✔️ Email Marketing Campaigns ✔️ Data Analysis and Reporting A bit about my journey: Over 6 years of hands-on experience in CRM and revenue operations Collaborated with high-profile businesses to refine their marketing and operational strategies Proficient in HubSpot, ActiveCampaign, and Zapier integrations Hundreds of satisfied clients who’ve seen a significant boost in their ROI thanks to my services I’m dedicated to tailoring strategies that meet the unique needs of each client, ensuring every project is a success. My proactive approach and commitment to excellence make me a reliable partner for your business growth. The software I excel in: ✔️ HubSpot ✔️ ActiveCampaign ✔️ Zapier If you’re looking for a strategist with a proven track record, a client-first approach, and a winning mindset, look no further. Hit that contact button, and let’s embark on a journey to achieve your business goals together. 🤝
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    Keap Marketing
    Automation
    Email Deliverability
    Marketing Campaign Setup & Implementation
    Email Marketing
    Marketing Automation
    Marketing Automation Strategy
    ActiveCampaign
    Zapier
    HubSpot
  • $55 hourly
    Marketing Research Manager with 12 years of experience managing customized research projects; quantitative and qualitative. Focused on providing high caliber findings to clients through creative reporting. Specializes in survey design, quality assurance, analysis, and data storytelling . * Research design * Survey development * Quality assurance management * Database structure and maintenance (Excel, Tableau, PowerBi) * Microsoft Office and Google Docs expertise * Software programming (SurveyMonkey, Qualtrics, iSurvey, Constant Contact, Vertical Response, Pollfish) * Social science software experience (Marketsight, SPSS) * Project management software experience (Basecamp, Liquid Planner) * Data analysis * Report storytelling and writing * Report presentation * Leadership of cross-party team
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    Vendor Management
    Recap Report
    Quality Assurance
    Project Management
    Microsoft Office
    Survey Design
    Database
    Survey Software
    Report Writing
    Qualtrics
    Survey Data Analysis
    IBM SPSS
    Data Analysis
    Statistical Analysis
    Data Visualization
  • $25 hourly
    An experienced report developer, we do optimal reporting and build reports using Power BI. 1. Clean and Prepare your data 2. Create rich interactive Visualization, Dashboard, and Reports using Power BI. 3. Build your data model - using Power Pivot 4. Calculate metrics and create measures that define your business using DAX 5. Data transformation to create insightful and smart visuals 6. Insights Discovery and its analysis 7. Customizing report theme and infographics according to your brand 8. Publishing reports to Power BI service. 9. Develop a real-time streaming dashboard in power BI that can also be refreshed periodically. Interested? Let's talk!
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    Web Analytics
    Data Science
    Google Ads
    Supermetrics
    Google Analytics
    Data Analysis
    Machine Learning
    Employee Communications
    Microsoft Power BI Data Visualization
    Data Visualization
    Dashboard
    Microsoft Power BI
    Looker Studio
    Tableau
  • $14 hourly
    I have a sound 20 years-experience as a French tutor, in customer service, and in managerial positions. I have a Master in Territorial and Development Economics from the Grenoble-Alpes University and I previously earned a Bachelor’s Degree in Public Administration from the American University of Beirut. I have been teaching French with a language Institute located in France and as a private tutor since 2021. From 2020 until 2022, I was in charge of customer service support for Mindvalley. Previous to that, I held different positions, including working as a sales manager for a direct sales magazine, assisting customers in a cost-effective choice of products, taking orders, helping with after-sales, liaising with suppliers, processing returns and solving issues. I also worked as a researcher, as a translator and as a journalist in French, developing subjects for books, magazines, and newspapers, and translating websites and news feeds flawlessly from English to French. Earlier in my career, I worked in the public sector on a EU project for which I was in charge of improving work guidelines, drafting recommendations for new policies and law proposals, implementing training programs, workshops and seminars, enhancing effective communication and coordination between departments, initiating, fostering and maintaining key relationships. As a journalist, I have acquired the know-how in collecting field data, surveying available documentation, selecting relevant information and reliable sources, comparing, analyzing and synthesizing information into well-design reports and presenting it to an audience. I have been in charge of planning and implementing training programs, seminars and conferences for different recipients. Regarding research, I am experienced in carrying out field research related to socio-economic studies such as a research for a institute for migration studies titled “the Challenges to Livelihood for Syrian refugees and Residents”. I am fluent in French, English and Arabic due to my multi-cultural education. I attained a good level of proficiency in Windows, Office, Paper Port, Visio and most Soft Applications. I am knowledgeable in using software for statistics such as Strata. Finally let me add that I am knowledgeable in Wordpress and its plugins, as well as SEO writing and social media marketing, for having worked in the development of web companies. I am committed to high quality work for all my projects, which comes from my experience of working with international companies with top standards. Do not hesitate to contact me if you need more information, I am always available to answer your inquiries.
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    Customer Engagement
    Customer Satisfaction
    Customer Support
    Customer Acquisition Strategy
    Customer Retention Strategy
    Customer Acquisition
    Customer Relationship Management
    Customer Experience
    Customer Service Chatbot
    Customer Service Analytics
    Journalism Writing
    English to French Translation
    Teaching French
    Customer Service
    French
  • $50 hourly
    Education: I have graduated as a an Electrical-Electronical Engineer from METU University with a 'honour accomplishment' Work History: Long running work history at the same company-group on customer support and consultancy areas until 2023. Now I am working as an independent IT consultant. Skills: Microsoft enterprise infrastructure products including Active Directory Domain Services/Certificate Services, Exchange Server, Windows Network Components: NPS / DNS / DHCP / IAS , Failover Cluster - Business Continuity.
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    Management Skills
    Microsoft SCCM
    Windows NT
    Microsoft SCOM
    Windows Server
    Microsoft Exchange Server
    Windows Administration
    SSL
    Virtualization
    Microsoft Active Directory
    DNS
    Microsoft IIS
    DHCP
    Microsoft Windows
  • $100 hourly
    I am Microsoft Certified Solutions Expert Engineer with 18+ Experience In Designing, Implement, Managing, Migrate, Upgrade And Troubleshooting Active Directory, Office365, Azure, , Exchange Microsoft Server , SBS , SK4B , PowerShell Scripting , Hyper-V , VMWare Vsphere,Veeam
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    Solution Architecture
    Microsoft Small Business Server Administration
    Microsoft Hyper-V Server
    Group Policy
    Microsoft IIS
    Microsoft Exchange Server
    Windows Server
    Business with 1000+ Employees
    Office 365
    Microsoft Active Directory
    Microsoft Azure
    Microsoft Windows PowerShell
    System Administration
  • $100 hourly
    Hi! I'm Scott and I am architect & engineer, specialising in Azure. My rate is flexible depending on the work you require, I do this because I enjoy it! I currently work as an Azure Architect and have had previous roles in system administration and engineering. I can help and advise you on: High Availibility & Scalability Disaster Recovery & Business Continuity Technical Designs & Guidance Implementation & Migration Information Security CyberSecurity Compliance (e.g ISO, SOC, NIST) Deployments & Builds Optimization & Process Creation As a starting point. If you see a service you required that is not listed, please message me, as this is only a brief list! Please get in touch for any questions, I am honest and direct - if I don't think my services are suitable for you, I will not waste our time! Cheers!
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    Infrastructure Management
    Data Migration
    Office 365
    Cloud Management
    Cyber Threat Intelligence
    Microsoft Azure
    Solution Architecture
    Microsoft Endpoint Manager
    DevOps
    IT Infrastructure
    Data Center Migration
    Cloud Architecture
    Azure App Service
    Cloud Computing
    Cybersecurity Management
  • $25 hourly
    I am an analyst with experience in the eCommerce, retail industry. I am familiar with data analyst (including sales, marketing, and CRM data) and data visualization. I am experienced in different data analysis tools e.g. SPSS, SQL, IBM SPSS, SAS, Google Analytics, Python On visualization tools, I am capable of using Tableau, Cognos, QlikView and PPT to shows the result of the analysis I have got the certification of IBM Data Analysis and work on different projects in previous companies, which made me gain lots of skills and experience in data analysis and data visualization
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    Business Planning & Strategy
    Quantitative Analysis
    Data Analysis
    Spreadsheet Software
    Google Analytics
    Report Writing
    Salesforce Marketing Cloud
    Data Entry
    Online Market Research
    Data Interpretation
    Cognos
    SQL
    Python
    Tableau
    SAS
    IBM SPSS
  • $18 hourly
    I am a professional Data Analyst and Excel expert holding years of experience in utilizing advance level tools and functions of Excel (including VBA and Macro) to perform Data Analysis, Data Visualization, Financial Analysis, Financial Modeling and various types of Analysis, Automation and complex calculations. I will be happy to discuss in detail how I am highly suitable for your projects. Thanks Jayant
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    Website
    Excel Formula
    Microsoft Power Automate
    Microsoft Visio
    Data Analytics
    Spreadsheet Software
    Microsoft PowerPoint
    Business Intelligence
    Looker
    Microsoft Power BI
    Looker Studio
    Google Sheets
    Microsoft Excel
    Presentations
  • $60 hourly
    ✅ PCI/DSS Payment Cards | ISO 27001 | ISO 22301 ✅ Expert DevOps & Platform Engineer ✅ Expert AWS & Azure Cloud Architect ✅ Expert System Administrator ✅ Expert Network Administrator ✅ Expert Security Administrator ✅ Expert Monitoring Administrator ✅ IT Management Consultant During my 15-year professional career in Information Technology, I have been in roles such as Head of IT, IT Manager, Security Administrator, System Administrator, Network Administrator, DevOps Administrator. As an Infrastructure Engineer and IT Manager, I have proven experience in deploying and managing technology solutions for a wide variety of business needs. My goal in freelancing is to allow me to explore and utilize technologies that would not otherwise be available to me with a single employer. I have a hunger to learn and stay sharp. I have professional experience with Microsoft MSFT (AD|DNS|DHCP|WDS|DFS|GPO|CA), managing virtual environments (Hyper-V|VMWare) and cloud environments (Azure|Amazon AWS), managing Storage Solutions (DELL md3200i|HP MSA|DELL Compellent|Qnap|Synology), managing Microsoft and Linux servers (Server 2003|2008|2012|2016|2019|CentOS|Fedora|Suse|OpenSuse|Ubuntu), managing web services (IIS|Apache), managing mail servers (Exchange 2003|2010|2013|2016|Office365|Postfix|Zimbra), managing monitoring systems (SCOM|Zenoss|Zabbix|Cactis), managing backup systems (Backup Exec|SCDPM|VEEAM|ArcserveUDP), managing database systems (SQL Server|MySQL), managing disaster recovery and high availability environments (Failover Cluster|NLB), managing switching (NORTEL|ENTERASYS|CISCO|EXTREME|HP|Aruba), managing firewall security systems (Checkpoint|Sophos|PFSense|Sonicwall), managing office 365 (On-premise Exchange to Office 365 Migration|AD Syncronization Services|Azure AD|Teams), and managing massive email marketing (DKIM|DMARK|DNSSEC|POSTFIX|BLACKLIST Validation|SPF Records|Header Validation|Domain Score), and Information Security Manager | Cyber Security (Kali Linux|Burp Suite|Nmap|Metasploit|Wireshark|OpenVas), and DevOps administrator (Docker/Docker Compose/Swarm/Kubernetes/Ansible/Terraform/Packer/Helm) I enjoy working with new people and taking on new challenges. I'm no stranger to sticky situations and am confident under pressure. If the work requires a steady hand with high stakes I feel right at home. If an organization’s needs align with my skill set, experience, and availability, I am confident that I will be a valuable asset to their team to deliver timely and effective solutions.
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    GitHub
    Build Automation
    CI/CD
    GitLab
    Deployment Automation
    Jenkins
    Docker
    Ansible
    Microsoft Azure
    Amazon Web Services
    Linux
    Kubernetes
    DevOps
    Terraform
  • $50 hourly
    I'm a Manychat expert and Manychat Agency partner focused on automating conversations based on what's best for your business and a solid sales and conversation marketing strategy. Be it sales, lead qualification, FAQs, freebies, you name it, I've done it, and with Coaches, Real Estate businesses, even Pastry shops! In Facebook, Instagram, Whatsapp and CRM integrations with most apps out there. By using my unique mix of marketing knowledge (Master degree + 10 years in the field), entrepreneurship experience and insane passion to automate everything, I've delivered several successful projects ... enough to boast USD$15 millions in sales, 100% growth in email lists and more. I can surely take you to the next level with a fully personalized chatbot strategy and automation that will adapt to your needs as a business and as a person! Mind you, I'll talk to you first (me, not a chatbot, I swear!) and see if we're a good fit together. Hoping on the train of success with me? The choice is yours!
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    Marketing Automation Strategy
    Marketing Management
    Marketing Automation Audit
    Marketing Audit
    Sales Funnel Implementation
    Strategic Planning
    Project Management
    Chatbot Development
    Chatbot Flow Design
    Sales Funnel
    Business Coaching
    ManyChat
    Sales & Marketing
    Marketing Strategy
    Marketing Automation
  • $20 hourly
    I am currently working as an IT Manager with 8 years of experience in the field. My role encompasses a wide range of technologies and services, including: System Administration (Windows Server/Linux Server) Network Administration (Switches, Firewalls, Routers, and other network devices) Desktop Support Data Storage (NAS/SAN) VOIP (Asterisk) Veeam Backup & Replication DVRs/NVRs Monitoring Tools (Cacti/Nagios) Virtualization (VMware/Hyper-V) Active Directory/LDAP Control Panels (Cpanel/Plesk) SonicWall Firewall Email Servers pfSense
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    PfSense
    SonicWall
    Zimbra Administration
    Linux System Administration
    Hosting Setup
    cPanel
    Network Administration
    System Administration
    Veeam
    Firewall
    Windows Server
    Cacti
    FreePBX
    Microsoft Active Directory
    Linux
  • $15 hourly
    If you are a business owner or a hiring manager looking for results when it comes to scaling up your business in any field that requires closing sales or to generate/book appointments on your calendar, then I am your guy. I help business owners/managers and startups to achieve their business and sales related goals quickly by being a rockstar on the phones and other digital mediums. How do I help? I provide expert Freelance Sales, Customer Support and Sucess and Account management services for firms and agencies in growth-mode, so they can achieve their targets fast. I have over a decade's long experience in supporting my clients and my past employers in handling their sales and customer operations for IT companies, Ecommerce Platforms, SAAS based companies, BPO organizations, Insurance Agencies, Realtors, Credit Repair Companies and many family owned businesses. My roles involved me working in both B2B and B2C sectors doing business development, customer support, client outreach and sales related tasks. Areas of Expertise:- SALESFOLIO ★ IT Sales ★ Technical Sales ★ Product Demos ★ SAAS Platform Sales ★ Appointment Setting ★ Client Outreach ★ Cold Calling ★ Up-Selling on current clients ADMINISTRATIVE (VA) SERVICES ★ Online Business & Project Management ★ Business Process Optimization ★ Customer Support Tickets ★ Data Entry, Analysis & Reporting SYSTEMS & PLATFORMS (In addition to the full Microsoft Office and Google Suite) ★ CRM: Hubspot, Podio, Zoho,Close, Salesmate, Salesforce ★ Dialing/Communication Tools: Line2, Vicidial,Dialpad, Ring Central, Slack, Microsoft Teams ★ Project Management/Others: Hubstaff, JIRA ★ Outreach Tools: Lemlist and Apollo. If you are looking to take your sales and customer success to the next level, please drop a message. I'd love to learn more about your project. Feel free to invite, and I promise I will reach out right away!
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    Customer Service
    Telemarketing
    Cold Calling
    Outbound Sales
    B2C Marketing
    Account Management
    Customer Support
    Business Development
    BPO Call Center
    Sales Presentation
    Sales Management
  • $50 hourly
    ☑️Overview: Hello! I'm Hafsa Jamshed, a seasoned IT professional with 18 years of extensive experience managing and optimizing IT infrastructures. My expertise includes Microsoft technologies, VMware, Intune, and Office 365, making me a versatile and reliable partner for your IT needs. ☑️Skills and Expertise: ✅Microsoft Technologies: Proficient in Windows Server, Active Directory, Exchange, and Azure. I have a proven track record of implementing and managing Microsoft solutions to enhance business productivity and security. ✅VMware: Skilled in VMware vSphere, ESXi, and vCenter. I specialize in virtualization, ensuring efficient resource utilization and robust disaster recovery solutions. ✅Intune: Expert in Microsoft Intune for mobile device management (MDM) and mobile application management (MAM). I help organizations secure their data and manage devices effectively. ✅Office 365: Comprehensive knowledge of Office 365 suite, including Exchange Online, SharePoint, Teams, and OneDrive. I assist businesses in migrating to and optimizing their Office 365 environments. ✅Systems Specialist: Adept at systems administration, network management, and IT support. I excel in troubleshooting, performance tuning, and ensuring system reliability. ☑️Experience: With nearly two decades in the IT industry, I have successfully led numerous projects, from small business setups to large-scale enterprise deployments. My client-focused approach ensures that solutions are tailored to meet specific business needs and objectives. ☑️Why Choose Me: ✅Proven Expertise: My extensive experience and certifications in Microsoft and VMware technologies ensure you receive top-notch service. ✅Client Satisfaction: I prioritize clear communication and timely delivery, ensuring that your projects are completed to your satisfaction. ✅Continuous Learning: I stay updated with the latest industry trends and technologies to provide innovative and effective solutions. ☑️Let's Connect: I'm excited to bring my skills and experience to your projects. Let's discuss how I can help you achieve your IT goals. Feel free to reach out to me for a consultation or any queries.
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    System Administration
    System Maintenance
    Google Workspace
    Microsoft 365 Copilot
    Microsoft Endpoint Manager
    Helpdesk
    Technical Support
    VMware ESX Server
    Windows Administration
    Microsoft Active Directory
    Office 365
    Windows Server
    VMware vSphere
    Microsoft Azure
    Microsoft Exchange Server
  • $40 hourly
    A self-motivated, quick learner and capable Technology Consultant with a solid technical and managerial background and a proven record in consultation, planning, preparation, implementation, management & maintenance of various result-oriented IT solutions. With extensive knowledge and strong analytical skills complemented by excellent interpersonal skills and a commitment to customer satisfaction and experience in planning, preparation and designing customized solutions to address specific customer requirements, improve overall productivity, and dramatically increase efficiency. I have about 15+ years of planning, preparation, deployment, support and consultant experience on Microsoft infrastructure solutions including but not limited to Active Directory, ADCS, ADFS, ADRMS, Exchange, SfB, System Center, Private Cloud, Public Cloud, Virtualization, Azure, O365 & security solution.
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    Microsoft Hyper-V Server
    Fortinet
    Information Security Audit
    Cloud Implementation
    ISO 27001
    Cloud Security
    Private Cloud
    Microsoft SCCM
    Network Security
    Microsoft SCVMM
    Microsoft Active Directory
    Microsoft Exchange Server
    Windows Server
    Microsoft Azure
  • $125 hourly
    I am a certified Systems Engineer with 24 years of experience in the IT field.  I have extensive experience with the following vendors and their respective products: Microsoft, VMware, EMC, HP, Dell. Microsoft - Windows Server 2000 - 2022, Active Directory, Exchange 2000+, MS SQL 2000+, IIS, Terminal Services (RDS), SCCM, Hyper-V, MS Sharepoint.  Experience deploying MS products listed according to best practices.  Experience administering MS Active Directory, GPOs, powershell/vbs/bat scripts, homeshares, roaming profiles, exchange environments.  Experience upgrading these solutions as well as migrating workloads to newly deployed servers. VMware - vSphere, ESXi, vCenter, vROPS, SRM(minimal), vSAN, vVOLS, Horizon View, ThinApp, Workspace, AppVolumes, VMCA, vCSA, Auto Deploy, Host Profiles, Storage Providers, Log Insight.  Extensive experience with VMware ESX/ESXi since version 3.5 to version 7.0.  Experience with vCenter setup and upgrades, as well as migrations to builds designed according to VMware best practices.  Experience setting up VDI infrastructure from the ground up and supporting VDI daily.  Experience setting up Windows 7, 10, Server 2008 R2 as VDI desktop image and optimizing image for VDI use.  Experience upgrading versions of Horizon View according to VMware best practices. Storage Arrays, NAS Clusters - EMC Centera, EMC Celerra, EMC VNX 5300, EMC CX4, EMC CX3-20, EMC Isilon, EMC VMAX250F, HP 3Par 7440c, HP 3Par 7450 Experience managing the storage arrays previously mentioned.  Responsible for administering storage area network and attached storage devices; add/remove FC zones, firmware upgrades, etc.  Experience creating new FC zones in brocade switches to map hosts to storage arrays. Experience administering LUNs, hosts, storage groups, etc., on all mentioned arrays.  Also have experience setting up VASA providers on all storage arrays and integrating the VASA provider with VMware vSphere 6.0. Hardware Servers - Dell, HP.  Dell PowerEdge Servers from 5500 to R720s; Blade enclosure management, M1000 and 1855.  HP DL 360 and 380 rack mount servers Gen4 to Gen9.  HP Blade enclosures, C7000. Management Software - HP OneView, HP iLo, HP OneView for vCenter, Dell iDRAC, Dell Open Manage Backup Solutions - Veeam, Rubrik, EMC Avamar, EMC Networker, EMC DataDomain. Symantec Backup Exec. I also have extensive experience with Linux systems, administration, and updates/upgrades.  I have extensive experience with Apache and NGINX web servers, also configured as reverse proxies.  Also have experience with Docker containers, RDBMS systems such as MySQL, MariaDB, PostgreSQL.  Experience with PHP configuration as well.   CMS Systems - Webuzo, Wordpress MainWP, cPanel, Webmin/Virtualmin, Plesk, WHM.  I can setup and administer all these CMS systems. Cloud Infrastructure - I have experience setting up environments in the following cloud providers:  Azure, AWS, DigitalOcean, Tierpoint, LiquidWeb, Google Cloud, GoDaddy, and others.   Cloud Storage - I have experience with the following cloud storage providers:  Azure, AWZ, DigitalOcean, Dropbox, Google Cloud, BackBlaze, and other S3 compatible. I can provide complete services for your existing infrastructure as well as install and configure new environments.  I am always interested in new projects and look forward to speaking with you about how we can work together.
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    Microsoft IIS
    SSL
    VMware NSX
    VMware Administration
    Microsoft Active Directory
    Microsoft SQL Server Administration
    Storage Area Network
    VMWare
    SSL Certificate
    Microsoft SCCM
    Microsoft Windows PowerShell
    Microsoft Exchange Server
    Scripting
    Windows Server
    Load Balancing
    Network Administration
  • $40 hourly
    Over the last 10 years, we have being provided a wide range of Servers Technologies, System Administration and Configuration, Migration, Upgrades Services. our core competency lies in providing complete support of Server administration and User support, and We are seeking opportunities to provide corporate support. We have good experience and Certified Team in the following Technologies: Microsoft Windows Server 2000, 2003,2008 R2, Redhat Enterprise Linux, CENTOS 5.4, Fedora, Ubuntu, Oracle Enterprise Linux, OpenSUSE, OpenSolaris, MySQL, Microsoft SQL Server, etc • Linux (RedHat, CentOS, Debian, Ubuntu) and Windows (All versions) Server Administration • Cloud Infrastructure Administration with AWS (EC2, VPC, S3, ELB, AutoScaling, CloudFront, RDS, Route53, ElasticCache etc.) MS Azure, Google Cloud, RackSpace, DigitalOcean • Mail Server with MS Exchange, Office 365, Google Apps, Zimbra, Zoho, SmarterMail, Mailenable, Postfix, Exim, Sendmail (DKIM, SPF, DMARC, rDNS etc.) • Mass Mailing (Interspire, PowerMTA, MailChimp, Sendy, AWS SES) • Web Servers with Apache, Nginx, IIS and Tomcat • WHM/cPanel, Plesk, DirectAdmin, VestaCP, WebsitePanel • Virtulization (KVM, OpenVZ, Xen, VMWare, Hyper-V) • Website and Mail migration • Skype for Business (on premise and Office 365) configuration • Shell scripting • NewRelic Monitoring • CDN (CloudFront, CloudFlare, Incapsula) • Malware/Virus removal • Firewall implementation (Fortinet, Cisco, Sonicwall, IPTables, CSF, APF) • Security/Server hardening and PCI Compliance • SSL/TLS implementation SYSTEM ADMIN SERVICES (LINUX) - Install. Configure, Maintain Various Linux Destribution (Fedora, Redhat, Ubuntu, Ubuntu Server, CentOS, OpenSUSE. - Labtech working experience - ConnectWise working experience - VMware vSphere 4 / ESX 4 - VMware Virtual Datacenter configuration - VMware Expert. - SONICWALL Firewall Configuration - Administration Amazon EC2/S3 - ElasticFox Work experience - Plesk Server administration (Migration etc.) - Install and Configure IBM TSM Server 6.1 - Oracle E-business Suite Patching and Cloning - Backup and Restore Databases. - Install and COnfigure SSL certificates. - Managing and Administration of VPS servers. - Domain and Hosting Administration (Plesk, Cpanel, Webmin) - GamePanelX configuration (OpenSource Game Server Panel) - Install, Configure, Maintain MAC OS X. - Install, Configure, Maintain BIND Server - Install, Configure, Maintain DNS Server on windows server - Install, Configure, Maintain Webserver (Apache, IIS) - Install, Configure, Maintain FTP - Install, Configure, Maintain Mailservers (Exchange Server, Postfix, Dovecote, Sendmail, Qmail) - Install, Configure, Squid Server - Install, Configure, Maintain Linux based Firewall - Configure ISAPI Rewrite on II6 for User Friendly URL for SEO - Configure Rewrite mode on Apache Server. - Install, Configure, Maintain OpenLDAP. - Install, Configure, Maintain Active Directory. - Install, Configure, Maintain CMS. (Joomla, Wordpress) - Configure and Troubleshoot Pleask, Cpanel. - Configure and Troubleshoot IPTables. - Configure and Troubleshoot Samba server - Install, Configure and Maintain (MRTG, Cacti, PRTG) - Install and Configure Project management System - Deploy Helpdesk System. - Design Network Infrastructure. - Implement System and Network Security - Install, Configure and Maintain Antivirus Server (Trendmicro, Kaspersky) - Configure Bandwidth Splitting on Squid. - Implement and Design Virtualization (Hyper-V and Vmware) - LAMP Server Installation. - Ubuntu Kernel Panel Recovery - Amazon EC2 Instance Configuration - Backup and Restore Databases (SQL, MySQL) - SAN/RAID management - Open Source Firewall ADministration (pfSense, Zentyal/ebox, Endianfirewall) - SSL installation and configuration - Wordpress troubleshooting - CentOS VPS administration - Domain Migration - IPtables Administration SYSTEM ADMIN SERVICES (MICROSOFT) - MS. SharePoint 2007, 2010 - MS. Exchange 2007, 2010 - SBS 2003 Migration Windows 2008 R2 - MS SQL Administration - ISA 2004, 2006 and TMG - MICROSOFT PROJECTS -Deploy and Configure SBS 2003 -Deploy and configure SBS 2008 -Migrate SBS 2003 to SBS 2008 -Deploy and configure Active directory 2000, 2003 and 2008 -Migrate Active directory 2000 to 2003 and 2003 to 2008 -Deploy, Design and configure Exchange 2000, 2003, 2007 and 2010 -Migrate 2003 to 2003, 2003 to 2007, 2003 to 2010 and 2007 to 2010 (complete Migration) -Deploy, Design and configure SharePoint 2007 and 2010 - Migrate SharePoint 2007 to 2010 -Deploy, Design and configure ISA 2000, 2004, 2006 and TMG 2010 -Migrate ISA 2006 to TMG 2010 -Deploy and configure SQL 2000, 2005 and 2008 (Administration) -Deploy and configure WSUS server -Deploy and configure IISA 6 and IIS 7 -Deploy and configure Microsoft SCCM 2012 (on process) -Deploy and configure forefront Security antivirus 2010 -Deploy and configure LYCN 2010
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    Kubernetes
    Virtualization
    Network Administration
    Windows Administration
    ITIL
    VMware Administration
    Azure DevOps
    Microsoft Azure
    Amazon Web Services
  • $15 hourly
    AVAILABLE NOW!!! 🌟 Welcome to your next level of support! I have mastered the art of delivering exceptional service in various industries, including tech, Retail, Health and Wellness, and SAM. GOV. My commitment to excellence is reflected in my consistent 5.0-star rating from numerous satisfied clients. With over a year of dedicated experience in crafting winning proposals for SAM.gov, I specialize in helping businesses secure government contracts across various industries, including healthcare, IT, and construction. My expertise lies in understanding the complexities of RFPs and RFQs and translating them into clear, concise, and compelling proposals that align with client requirements and maximize the chances of success. Key Achievements: Healthcare Sector: Successfully submitted nearly 50 to 75 proposals, winning contracts for the lease and rental of medical equipment. My deep understanding of the healthcare industry enables me to create tailored proposals that meet stringent industry standards. IT Sector: Contributed to the maintenance and enhancement of the U.S. National Fungus Databases Public Facing Website for NEA/BARC/MNGDBL in Beltsville, MD. I have experience in managing IT-related proposals that require technical precision and a clear communication strategy. Construction and Agricultural Sector: Secured a contract for the provision of portable latrines for a major construction site. My ability to understand the unique needs of construction projects allows me to develop proposals that stand out in a competitive field. Services Offered: Proposal Development: End-to-end proposal writing, including analysis of RFPs/RFQs, content creation, and compliance checks. Executive Summaries: Crafting persuasive and impactful executive summaries that highlight your company’s strengths and unique value proposition. Proposal Editing and Proofreading: Ensuring clarity, accuracy, and alignment with client specifications. Timeline Management: Keeping projects on track by managing proposal timelines and ensuring timely submissions. Collaboration with Teams: Working closely with internal teams to gather insights and ensure all aspects of the proposal are well-informed and strategic. Why Choose Me? Proven Track Record: I have a history of winning contracts for my clients, demonstrating my ability to deliver results. Industry Expertise: My experience spans multiple industries, allowing me to adapt to different client needs and create proposals that are both specific and strategic. Detail-Oriented: I ensure that every proposal is meticulously crafted, leaving no room for errors and increasing the likelihood of winning contracts. Let’s work together to turn your opportunities into successful projects. I’m here to help you navigate the complexities of SAM.gov and secure the contracts that will drive your business forward. Take the first step towards achieving your business goals. Hit the "message" button, and let's have a conversation about how I can tailor my skills to meet your unique needs.
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