Hire the Best Consumer Protection Specialists

Seasoned attorney and fractional general counsel with more than 20 years of experience advising Fortune 500 companies and emerging businesses on privacy, data protection, commercial contracts and regulatory compliance. I have served as a partner and executive at national law firms, built and led privacy programs for Fortune 500 clients, and now run a fractional general counsel practice serving healthcare, logistics, consumer goods and technology companies through Rossi Law Office. My work includes drafting and negotiating complex agreements, implementing compliance with HIPAA, GDPR, CPRA and other privacy regulations, managing breach response and data protection programs, and training cross-functional teams. I translate complex legal concepts into clear, compelling narratives that build trust and help clients secure upfront retainers. Past roles include fractional COO/General Counsel at RJ Consulting Inc., contract privacy attorney for PVH Corp, senior manager of privacy at Zaviant, senior consultant at Slalom, and partner at Cipriani & Werner. These positions demonstrate my blend of legal expertise, operational leadership and strategic thinking. Licensed to practice law in Georgia, New York and New Jersey.

I am a results-driven Quality and Compliance Officer with 19 years of end-to-end customer service experience and 6 years in progressive quality, compliance, and performance leadership roles. I specialize in improving operational efficiency, ensuring regulatory compliance, and delivering exceptional customer experiences in high-volume, high-risk environments. My background spans banking and financial services, including risk management, fraud, escalations, collections, insurance claims, loans, credit cards, and IRA accounts. I have a strong analytical mindset and a proven ability to assess complex cases, identify root causes, and implement sustainable process improvements that reduce risk and improve quality outcomes. I have extensive experience managing collections, processing payments, setting up recurring drafts, and developing realistic repayment plans based on clients’ financial profiles. I also handled insurance claims end-to-end—gathering and validating documentation, evaluating evidence, determining approvals or denials, and guiding policyholders through coverage verification and settlement. As a Quality Officer, I excel in quality audits, data integrity, compliance monitoring, coaching, and training needs assessment. I have led investigations, monitored product and process deviations, addressed customer complaints, and implemented preventive actions to drive continuous improvement. Known as a reliable team builder and problem solver, I perform well under pressure, meet tight deadlines, and consistently support business growth through quality, accuracy, and customer satisfaction.

I help organizations turn complex, high-pressure customer and compliance issues into clear, accurate resolutions — built on 8+ years of experience across Upwork, Wells Fargo, Capital One, and HSBC. My background spans customer support, fraud investigation, AML/KYC compliance, and escalation management. I'm comfortable handling high volumes of cases without losing accuracy, communicating clearly with both technical and non-technical users, and working independently in fully remote environments. What I bring: • Strong written and verbal English communication • Daily, hands-on Zendesk experience • Patience and clarity when explaining processes to users with varying levels of technical confidence • Proven ability to prioritize, document, and follow through on cases until full resolution • A calm, solution-focused approach to escalations and difficult conversations I'm currently exploring remote customer support, operations, and compliance-focused roles, ideally with international or US/UK/EU-based teams.

Launching an AI, SaaS or digital-health product in Germany or the EU? I turn GDPR, EU AI Act and German legal requirements into documents and action plans your team can actually implement. German-qualified legal professional | TÜV-certified Data Protection Officer and Compliance Officer | 200+ Upwork engagements | 100% Job Success | Top Rated I support international founders, legal teams and product teams that need practical European legal guidance—not generic templates or an academic memorandum. Typical projects • GDPR and EU market-entry audits • Privacy policies, DPAs, DPIAs, LIAs, TIAs and RoPAs • EU AI Act classification and compliance assessments • AI governance policies and AI literacy documentation • SaaS, software, service and vendor agreements • German Terms and Conditions and digital-product compliance • Health-tech, EdTech, mobile-app and sensitive-data projects • External DPO and ongoing fractional privacy counsel What you receive • A clear assessment of the relevant legal requirements • Documents tailored to your product, data flows and commercial model • A prioritised remediation plan—not merely a list of legal risks • Practical instructions for founders, developers and operational teams • Clear communication in English or German Why clients hire me I passed both German State Examinations in Law and previously practised as a German Rechtsanwalt. I am TÜV-certified as both a Data Protection Officer and Compliance Officer. My experience includes ongoing work as an external Data Protection Officer and compliance adviser, as well as projects for international SaaS businesses, AI companies, educational providers, clinics and digital-product teams. Before starting, I review your situation and define: the precise scope, the required documents or assessment, the delivery timetable, and a transparent fixed price or ongoing support model. Send me a short description of your product, target markets and current compliance concern. I will tell you what you actually need—and what you probably do not need.

International Business Strategy | HR Solutions | Finance and Taxation | Legal & Compliance Expert Are you expanding your business across borders and need expert support to do it right? I help startups, SMEs, and global companies scale internationally—while staying fully compliant with labor laws, tax rules, and regulatory frameworks. With 10+ years of experience advising clients on cross-border expansion, HR infrastructure, and legal compliance, I bring a practical, solutions-driven approach tailored to your growth goals. 🔹 What I Offer: International Market Entry & Entity Structuring Employer-of-Record (EOR) & remote workforce setup Global HR systems, policies, and processes Labor law advisory across Asia, EU, and Middle East Contract drafting, onboarding/offboarding, and compliance audits Tax & regulatory risk mitigation strategies Various Licenses (Trademark, Employment Agencies and more) Setup of compliant payroll, benefits, and reporting frameworks 🌍 Regional Experience: Singapore | Hong Kong | Poland | UAE | Philippines | UK | Australia | Malaysia | Thailand | China | Indonesia | India Whether you're launching in a new country, hiring international staff, or reviewing your current compliance structure—I can help you build a legally sound, scalable foundation. ✅ Practical, clear communication ✅ Fixed-fee project or hourly support Let’s talk about how I can support your international growth.

I am a Regulatory and Quality Consultant with an expansive regulatory and quality experience with OTC drugs, Food Supplements, Cosmetic products, and medical devices. Over the last 20 years, I've held various senior level management positions within global companies. I started my career as an Analytical Chemist and held my most recent position in a QA / RA Consulting agency. I have experience in regulatory requirements for the US, EU, Canada, Australia, Singapore, Malaysia, Philippines, Taiwan, India, and other semi-regulated markets as well.! Some of my other specialties include product dossie authoring and review, technical files compilation , regulatory submissions, writing SOPs working in QMS (Overall Quality Management) environment and Systems that comply with ISO standards, and various worldwide regulatory entities. I am well-versed in research skills and good at regulatory intelligence too,! My Expertise and favorite thing is product compliance, product classification, and label compliance review. I can review your, OTC drug, Food Supplement, Food Products, and Cosmetic labels for compliance to the US FDA, EU Directives, Health Canada, and GCC countries Expert in Regulatory compliance for Cosmetic Products for regulated markets like US, EU, UK, China, Japan, Canada, Singapore, Malaysia, and India. - Cosmetic Product Classification, - Preparation of regulatory strategy for respective health authority, Labeling Compliance, Formulation Assessment for ingredients acceptability for restriction limits as per end use and end user. - Claims Assessment for acceptability and substantiation as per HA requirement. - Safety assessment for the cosmetic product. Review of Cosmetic Product Safety Report (CPSR). - Preparation of Production information file (PIF) file. - Product notification/registrations through CPNP, eCOSMA and MOCRA - FDA DIRECT portals. Worked on various product categories like Skin Care, Hair care, Pain care, and dermal care products, and worked on products like Aveeno, Neutrogena, Clean and Clear, Noskurf lotion, Triclenz, and Triflow for new market launch (GCC countries). Regulatory exposure in cosmetic and health care products, Expert in EU cosmetic regulations (EC) N° 1223/2009, US Title 21 CFR Part 700, Canada, Australia, and ASEAN Cosmetic Directive (ACD), and GCC countries. Having a very good exposure in Dossier management, Compilation of data for CTD module-1, 2, and 3, and Regulatory Submissions for various markets like the US, EU, Canada, and ASEAN markets for Health care products (OTC). I work efficiently, ensuring each task meets high-quality standards, and I'm always prepared to engage with clients regarding any work-related matters.