Hire the Best Optometry Professionals

Need a reliable Medical Virtual Assistant who understands healthcare workflows, patient communication, insurance coordination, and HIPAA compliance? I help healthcare providers, private practices, telehealth clinics, medical laboratories, home healthcare agencies, and specialty clinics streamline their administrative operations so they can focus on delivering exceptional patient care. As a Medical Laboratory Technologist with hands-on experience in healthcare administration, I specialize in patient scheduling, insurance verification, prior authorizations, patient intake, medical documentation, billing support, and EHR/EMR management. I understand the importance of accuracy, confidentiality, and compassionate communication in every patient interaction. From the first phone call to post-appointment follow-up, I ensure patients receive timely, professional support while helping healthcare teams maintain organized, efficient workflows. How I Can Support Your Practice 📅 Patient Scheduling & Calendar Management -Schedule, reschedule, and confirm appointments - Manage provider calendars - Send appointment reminders - Help reduce missed appointments through proactive scheduling and reminders 👥 Patient Intake & Registration - Register new patients -Collect demographic and insurance information - Verify medical history and required documentation - Ensure complete and accurate patient onboarding 🛡️ Insurance Verification & Eligibility Checks - Verify active insurance coverage - Confirm patient eligibility and benefits - Coordinate insurance approvals before appointments - Help minimize billing delays and claim issues 📄 Prior Authorizations & Billing Support - Submit and track prior authorization requests - Follow up with insurance companies - Support billing workflows - Maintain accurate insurance documentation 💻 EHR/EMR Documentation - Update patient charts - Document clinical information - Upload laboratory reports - Maintain organized electronic medical records ☎️ Patient Communication - Answer inbound patient calls - Respond to emails professionally - Provide appointment information - Explain office hours, consultation fees, directions, and practice policies - Deliver empathetic and patient-centered customer service 🌐 Telehealth Coordination - Schedule virtual appointments - Send meeting links - Assist patients before telehealth visits - Support providers with virtual clinic coordination 📂 Medical Records Management - Organize patient files - Maintain accurate healthcare documentation - Coordinate laboratory orders and test results - Assist with medication refill requests - Ensure HIPAA-compliant records management 🏥 Healthcare Administrative Support - Front desk and virtual receptionist support - Administrative workflow coordination - Provider and patient communication - Referral coordination - General office administration Healthcare Software & Platforms - MedicTech - ITDose - Carepatron - MTIBA Portal - SLADE - Smart - Cigna Eligibility - Bupa Preauthorization Communication & Productivity Tools - Google Workspace - Microsoft Office - Google Calendar - Microsoft Teams - Zoom - Slack -Calendry -Canva -Freshdesk -Go High level -Follow Up Boss -ClickUp -Zoho Workplace Why Healthcare Teams Choose Me ✔ HIPAA Certified ✔ Strong understanding of healthcare workflows ✔ Excellent patient communication and customer service ✔ Help reduce missed appointments through proactive scheduling and reminders ✔ Accurate medical documentation and data entry ✔ Organized, detail-oriented, and dependable ✔ Fast learner who adapts quickly to new systems ✔ Professional phone, email, and virtual front desk support ✔ Committed to maintaining patient confidentiality and data security What You Can Expect I bring structure, professionalism, and efficiency to busy healthcare environments by ensuring patients receive timely support, providers stay organized, and administrative processes run smoothly. Whether supporting a solo practitioner, a growing medical practice, or a telehealth team, I deliver reliable, high-quality administrative assistance that enhances both patient satisfaction and operational efficiency. If you're looking for a dedicated Medical Virtual Assistant to support patient scheduling, insurance verification, prior authorizations, EHR/EMR documentation, medical records management, telehealth coordination, and day-to-day healthcare administration, I'd be delighted to help your practice succeed.

Are you looking for a reliable Healthcare Virtual Assistant who already understands insurance verification, patient intake, and claims processing? I’m a Healthcare Virtual Assistant with 4 years of hands-on experience in healthcare operations, including insurance verification, patient intake, medical documentation, claims processing, and administrative support. I help healthcare teams keep their workflows organized and accurate by handling tasks such as: • Insurance eligibility & benefits verification • Patient intake and information processing • Healthcare claims processing • Medical document and patient-order management • Data entry and administrative support • Patient and client communication • Email and phone support • Appointment scheduling and workflow coordination • Healthcare terminology and process support My experience includes verifying patient insurance coverage through insurance portals and phone calls, reviewing incomplete or missing insurance information, processing healthcare provider claims, and maintaining accurate patient and medical documentation. I’m also experienced with tools and systems including eClinicalWorks (eCW), Brightree, TeleConsole, Slack, Outlook, Google Workspace, and Microsoft 365. What you can expect from me: ✓ Accurate and detail-oriented work ✓ Consistent productivity ✓ Professional communication ✓ Quick adaptation to new workflows and software ✓ Strong understanding of U.S. healthcare administrative processes ✓ Reliable support for day-to-day operations Whether you need someone to handle insurance verification, support your front office, process healthcare documentation, or assist with claims-related tasks, I’m ready to become a dependable extension of your team. Let’s make your healthcare operations more organized, efficient, and manageable.

I’m Nnadozie Nweke, a Doctor of Optometry, with experience supporting healthcare practices with Administrative tasks, medical billing, insurance verification, and revenue cycle management. With a clinical background in optometry and hands-on experience supporting healthcare operations, I understand both sides of healthcare: patient care and the administrative/financial processes that keep medical practices running efficiently. I can help physicians, optometrists, dentists, clinics, hospitals, healthcare organizations, and private practices with: ✅Medical Virtual Assistance – patient intake, appointment scheduling, follow-ups, inbox management, documentation, referrals, and administrative support ✅Medical Billing & Claims – claims submission, claim follow-up, payment posting, denial management, AR follow-up, eligibility verification, and insurance-related tasks ✅Revenue Cycle Management (RCM) – patient registration, insurance verification, charge entry, claims management, denial resolution, accounts receivable, and payment reconciliation ✅Prior Authorization – insurance verification, authorization requests, documentation preparation, and follow-up ✅EHR/EMR Support – clinical documentation, chart review, patient records, data entry, and workflow support ✅Medical Writing – medical reports, clinical documentation, healthcare articles, patient education materials, research-based content, and medical website content ✅Optometry Support – eye-care documentation, patient education, optical/clinical workflows, and optometry-related research and content ✅Healthcare Administrative Support – data entry, scheduling, referral coordination, CRM management, and back-office operations. My Virtual Medical Services Include • Insurance eligibility verification • Prior authorization processing • Charge entry and claim preparation • Claims submission to insurance companies • Payment posting and reconciliation • Denial management and claim appeals • Accounts receivable (AR) follow-up • Patient billing and invoicing • Medical coding support (ICD-10, CPT, HCPCS) • Revenue cycle management support Healthcare Software Experience I have experience working with Electronic Medical Records (EMR) and practice management systems such as: • TherapyNote • eClinicalWorks • Kareo • Athenahealth • NextGen, • Practice Fusion • Eyefinity • Modernizing Medicine EMA • Office Practicum Medical Coding Knowledge I work with commonly used medical coding systems including: • ICD-10 • CPT • HCPCS Why Clinics Work With Me ✔ Doctor of Optometry with real healthcare experience ✔ Top Rated freelancer with a strong track record on Upwork ✔ Deep understanding of medical records and documentation ✔ Accurate and detail-oriented medical billing management ✔ Clear and reliable communication with healthcare teams My goal is to help healthcare providers reduce administrative stress, improve their billing process, and increase successful insurance reimbursements. If you're looking for a reliable Medical Billing Specialist who understands both the clinical

I am a Medical Doctor with 20 years of experience in science, healthcare and medical writing - providing insights that drive improvements in patient outcomes and operational efficiency. My expertise spans telehealth, OB hospitalist roles, and medical review - giving me a comprehensive understanding of diverse healthcare systems. I excel at analyzing clinical data, distilling complex information for all audiences, and enhancing patient care through data-driven decisions. With a solid foundation in medicine and clinical management, I ensure that my clients receive informed, timely and accurate information. If you are seeking a knowledgeable professional for medical writing tasks, I am here to help. Let's work together to achieve your goals.

I am a dedicated medical doctor and registered medical technologist based in the Philippines, with hands-on clinical experience from rotations in both public and private hospitals and clinics. I am well-versed in medical terminology and scientific research. Quick learner and adept with multitasking even under pressure, I am committed to improving the healthcare system by collaborating with professionals who share the same vision and goals.

I’m a physician with a strong background in medical writing, clinical research, scientific editing, and healthcare communication. My experience includes peer-reviewed publications, cardiovascular and internal medicine research, conference abstracts, literature reviews, and editorial review of scholarly submissions. I specialize in producing accurate, evidence-based medical content while maintaining clarity, professionalism, and scientific integrity. My work has involved collaboration with physicians, researchers, and academic institutions on projects related to cardiology, electrophysiology, heart failure, maternal cardiovascular health, healthcare disparities, and evidence-based medicine. I have contributed to multiple peer-reviewed publications and presentations at national and international medical conferences, including work associated with the American Heart Association, European Society of Cardiology, and Mayo Clinic research presentations. In addition to research and publication experience, I have served in editorial review roles evaluating scientific articles and abstracts for quality, accuracy, and clinical relevance. This has strengthened my ability to critically assess medical literature, identify inaccuracies, improve readability, and communicate complex concepts effectively to both professional and general audiences. Services I provide include: • Medical writing • Scientific & research writing • Medical editing & proofreading • AI-generated medical content review • Literature reviews • Manuscript editing • Clinical research assistance • Healthcare blog/article writing • Patient education materials • Case reports & abstracts • Evidence-based fact checking • AMA & APA formatting • Presentation & slide development I understand the importance of precision, deadlines, confidentiality, and professional communication. Whether you need high-quality healthcare articles, manuscript review, research support, or medical content validation, I aim to deliver work that is accurate, reliable, and backed by current medical evidence. Areas of interest and expertise include: Internal Medicine | Cardiology | Electrophysiology | Heart Failure | Preventive Medicine | Healthcare Disparities | Medical Education | Clinical Research I look forward to helping bring high-quality medical and scientific projects to life.