Hire the Best PointClickCare Specialists

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Asim R.

Faisalabad, Pakistan

$9/hr
5.0
18 jobs

Hi Welcome to my Profile! Are you searching for an experienced Medical Biller and Collector with 8 years of HIPAA-compliant expertise? Look no further. I have successfully handled billing for various specialties, including Anesthesiology, Internal Medicine, Family Medicine, Pediatrics, LAB Billing, Nephrology, Hospitalist, Urgent Care, and Case Management. My experience spans multiple states, such as California, Illinois, Missouri, New York, Florida, New Jersey, North Carolina, and Ohio, among others. I am highly skilled in using a wide range of billing software, including eCW, Kareo, Care Cloud, Practice EHR, Ipatient Care, Medisoft, Aprima, Advance MD, Theranest, Availity, Athena, Collaborate MD, and Office Ally. My expertise allows me to adapt seamlessly to different workflows and software systems. My services include patient demographics entry, eligibility and benefits verification, insurance claims submission, charge creation, claims follow-up, appeals, patient calling, generating patient statements, providing monthly and annual reports, transitioning practices, credentialing, audits, and scribing. I pride myself on delivering fast and accurate results, ensuring data confidentiality, and providing timely service. My clients enjoy guaranteed satisfaction and a commitment to quality that includes a money-back guarantee if expectations are not met. I am confident that my professional experience can help your business achieve its financial and operational goals efficiently. Let’s work together to elevate your practice to the next level.

  • ICD Coding
  • Scheduling
  • Insurance Policy Analysis
  • Medical Mastermind Medical Billing Services
  • Electronic Medical Record
  • Invoicing
  • Healthcare Management
  • Data Entry
  • Administrative Support
  • Healthcare Common Procedure Coding System
  • Medical Billing & Coding
Shiela Marie M.

Iligan, Philippines

$8/hr
5.0
5 jobs

I am a Medical Billing Specialist and Revenue Cycle Management (RCM) professional with over 4 years of experience supporting healthcare providers and BPO billing operations in high-volume, performance-driven environments. I specialize in optimizing the full revenue cycle process—from patient eligibility and charge entry to claims submission, denial resolution, payment posting, and account reconciliation. My expertise is focused on improving clean claim rates, reducing denials, and accelerating reimbursement cycles through accurate billing workflows and proactive insurance follow-ups. I am highly experienced in ICD-10, CPT, and HCPCS coding, along with managing complex payer requirements, claim corrections, and appeals. I have worked extensively in fast-paced healthcare operations where accuracy, compliance, and turnaround time directly impact revenue performance. I am confident in handling both routine and complex billing scenarios, ensuring that accounts are properly managed and revenue leakage is minimized. Beyond medical billing, I bring strong capability in healthcare administrative support, data integrity management, and CRM/EHR system handling, ensuring that patient and billing records remain accurate, organized, and audit-ready at all times. I also have cross-functional experience in customer service, digital sales support, and e-commerce operations, which strengthened my communication skills, problem-solving ability, and adaptability in handling client-facing and operational responsibilities. 🔑 CORE EXPERTISE Revenue Cycle Management (RCM) Medical Billing & Coding (ICD-10, CPT, HCPCS) Insurance Claims Processing & Submission Denial Management & Appeals Strategy Payment Posting & EOB Reconciliation Eligibility Verification & Charge Entry Patient Account Resolution Healthcare Data Management & CRM Support Administrative & Operational Support 🧰 TOOLS & SYSTEMS MS Excel | Google Workspace | EHR/EMR Systems | Medical Billing Platforms | CRM Systems | Communication Tools (Zoom, Slack, Microsoft Teams) 💼 PROFESSIONAL APPROACH I am detail-driven, process-oriented, and highly reliable in remote environments. I work with a strong focus on accuracy, efficiency, and accountability, ensuring that every task contributes to improved billing performance and operational flow. I am comfortable working independently, managing priorities, and adapting quickly to different billing systems and client requirements.

  • Microsoft Excel
  • Accuracy Verification
  • Product Listings
  • Google Docs
  • Typing
  • Data Entry
  • Microsoft Word
  • General Transcription
  • Microsoft PowerPoint
  • Data Mining
  • Amazon FBA
  • Product Research
  • Database
  • Data Scraping
  • Bookkeeping
Muhammad Nauman T.

Islamabad, Pakistan

$7/hr
5.0
21 jobs

Struggling with denied claims, delayed payments, or credentialing issues? I help healthcare providers streamline billing, reduce denials, and maximize revenue—so you can focus on patient care. I’m a HIPAA-compliant Medical Billing & RCM Specialist with 6+ years of experience supporting clinics, private practices, and solo providers across multiple specialties. What I Can Do for You: • End-to-end Revenue Cycle Management (RCM) • Accurate Medical Billing & Coding (CPT, ICD-10, HCPCS) • Insurance Verification & A/R Follow-Up • Denial Management & Appeals • Credentialing & Payer Enrollment • Patient Billing & Admin Support Tools I Use: Epic, Cerner, eClinicalWorks, Kareo/Tebra, AdvancedMD, Athenahealth, Availity & more Why Choose Me: ✔ Reduce claim denials & increase collections ✔ Transparent communication & timely updates ✔ 100% HIPAA-compliant processes ✔ Reliable, detail-oriented, results-driven 💬 Let’s optimize your revenue cycle and improve your cash flow—available to start immediately.

  • Account Management
  • Medical Billing & Coding
  • Payment Processing
  • ICD Coding
  • Microsoft Excel
  • Data Entry
  • Customer Support
  • HIPAA
  • Healthcare Common Procedure Coding System
  • Accounts Payable
  • Accounts Receivable Management
  • Dental Care
  • Transaction Data Entry
  • Account Reconciliation
  • Insurance Claim Submission
Amir T.

Rawalpindi, Pakistan

$6/hr
5.0
3 jobs

Hello! I am a Medical Billing and Revenue Cycle Management (RCM) professional with 8+ years of experience supporting healthcare providers, clinics, and multi-specialty practices within the U.S. healthcare system. My work focuses on managing the entire billing cycle in a structured and accurate way — from patient eligibility and charge entry to claim submission, denial resolution, and payment follow-up. I aim to help healthcare practices maintain steady cash flow, minimize claim rejections, and ensure compliance with insurance and CMS billing standards, including proper ICD-10 and CPT usage. Throughout my career, I have handled both independent responsibilities and team-based operations, including workflow coordination, high-volume billing accounts, and communication with insurance payers across different specialties. 🚀 Areas of Expertise I provide full-cycle Revenue Cycle Management services, including: • Complete Medical Billing Operations • Insurance Eligibility & Benefits Verification • Clean Claim Submission (CMS-1500 / UB-04) • Denial Management, Appeals & Claim Corrections • Accounts Receivable (AR) Follow-up and Aging Management • Payment Posting and ERA/EOB Reconciliation • Prior Authorization Processing and Referral Handling • Provider Credentialing and Enrollment (CAQH, PECOS) • ICD-10, CPT, and HCPCS Coding Support • HIPAA-Compliant Data Handling and Documentation 🏥 Healthcare Experience I have worked with a wide range of specialties, including: Internal Medicine | Family Practice | Behavioral Health | Psychiatry | Psychology Dermatology | Cardiology | Orthopedics | Podiatry | Physical Therapy Urgent Care | Laboratory Services | DME | Pain Management | Telehealth Workers’ Compensation and No-Fault (PIP) Billing I am also comfortable adapting to new specialties and workflows quickly based on client needs. 💻 Systems & Software Experience eClinicalWorks | Kareo/Tebra | AdvancedMD | NextGen | Office Ally Athenahealth | ModMed | CollaborateMD | DrChrono | Medisoft TherapyNotes | Practice Fusion | SimplePractice 🌐 Insurance & Payer Knowledge Medicare | Medicaid | BCBS | Aetna | Cigna | UnitedHealthcare Humana | Tricare | Molina Healthcare | Commercial and State Insurance Plans 📊 What I Have Achieved In my professional experience, I have consistently contributed to: • Increasing clean claim rates through accurate billing review • Reducing outstanding AR by improving follow-up processes • Strengthening revenue cycle performance for healthcare practices • Supporting billing teams with training and workflow improvements • Assisting with successful credentialing and payer enrollment processes 💡 What You Can Expect ✔ Reliable and accurate billing support ✔ Strong understanding of U.S. insurance and CMS guidelines ✔ Focus on reducing denials and improving reimbursements ✔ Organized workflow and clear communication ✔ Commitment to improving overall revenue cycle performance.

  • Medical Billing & Coding
  • Insurance Verification
  • HIPAA
  • Accounts Receivable Management
  • Insurance Claim Submission
  • Electronic Health Record
  • eClinicalWorks
  • General Transcription
  • Microsoft Excel
  • Microsoft Word
  • Data Entry
  • Project Management
  • Accounts Payable
  • Appointment Scheduling
  • Medical Billing
  • Medical Mastermind Medical Billing Services
  • Healthcare Management
Saravana P.

Madurai, India

$6/hr
4.0
2 jobs

I am a Dental Claims Submission & Follow-Up Specialist with hands-on experience working US dental insurance workflows for US based dental practices. I specialize in clean dental claim submission, secondary claims (COB), denial analysis, EOB review, and insurance follow-ups using payer portals and outbound calls. What I handle daily: • Primary & secondary dental claims (EDI & portals) • X-ray, clinical narrative & attachment preparation • Claim status checks & denial follow-ups • Fixing claim errors and preventing delays • Open Dental documentation & audit-ready notes I work US hours, follow HIPAA standards, and focus on reducing A/R days and preventing avoidable denials. Why clients hire me: • I take ownership, not just instructions • I don’t let claims sit • I already work US hours • Familiar with insurance reps, escalations & appeals Looking for long-term remote contracts with dental offices, billing companies, or DSOs.

  • Data Entry
  • Insurance Verification
  • Insurance Claim Submission
  • HIPAA
Abid N.

Gilgit, Pakistan

$10/hr
5.0
27 jobs

✅ 6+ Years Experience | 🏆 Top-Rated Plus | 💬 100% Job Success | ⭐ 5★ Feedback Hello healthcare providers, stop losing revenue to denials and delayed claims, I help healthcare providers get paid faster with accurate, HIPAA-compliant Medical Billing, RCM, and Credentialing services. With over 6+ years of hands-on experience supporting clinics, facilities, and individual providers, especially in mental health, allied specialties, and physical therapy. We streamline billing workflows, reduce claim denials, recover unpaid claims, and maximize revenue. 🔹 Services I Offer 🔹 Medical Billing & RCM: Medical Billing & Coding (ICD-10, CPT, HCPCS) Verification of Benefits (VOBs) Claims Submission & Rejection Resolution Accounts Receivable (AR) Follow-Up & Unpaid Claims Recovery Denial Management & Appeals Aging Report Analysis Prior & Retro Authorizations Patient Billing & Customer Service QuickBooks Bookkeeping, Payroll, and Reconciliation 🔹 Credentialing Services: New Practice Setup / Enrollment / EIN Linkage CAQH, NPPES/NPI Profile Creation & Maintenance Credentialing, Contracting & Payer Enrollment Demographic Updates & Address Changes ERA, EDI & EFT Enrollment 🔹 Software & Portal Expertise SimplePractice, Athenahealth, eClinicalWorks, NextGen, AdvancedMD, Kareo/Tebra, Practice Fusion, Office Ally, TherapyNotes, and Prompt EMR, RXNT, WebPT, ChiroHD, RapidPM, ModMed (Modernizing Medicine – EMA), CareCloud, TheraNest, ICANotes, ChARM EHR Clearinghouse, and payment portals such as Availity, Change Healthcare, Waystar, Optum/Provider Express, Navinet, Passport (Experian Health), Claim.MD, UnitedHealthcare, Aetna, Cigna, Humana, Blue Cross Blue Shield portals, Medicare and Medicaid MAC portals, PaySpan, ECHO Health, and Zelis. 🔹 Provider Specialties I Support Mental Health & Substance Abuse Psychological & Neuropsych Testing Physical, Occupational & Speech Therapy Chiropractic & Acupuncture Surgical Services DME & Dental / Sleep Apnea Treatment Non-Emergency Medical Transportation (NEMT) Allergy Testing & Immunotherapy Housing Coordinators Laboratory services Home Health Personal Care and Medical services Inpatient and Outpatient Hospital Services 🔹 Insurance & Payer Expertise Government: Medicare, Medicaid, TRICARE Private: HMO, PPO, IPA Plans Major Payers: UnitedHealthcare (UHC), Optum, BCBS, Aetna, Cigna, Humana, Anthem, Regence, Providence, Medicare Advantage, Medicaid MCOs, Empire, and more Why Hire me? I provide end-to-end billing, RCM, and credentialing solutions tailored to your practice. From cleaning up AR and recovering unpaid claims to setting up new providers and ensuring payer compliance, we deliver measurable results and transparent reporting every step of the way. 📩 Let’s connect! If you’re looking for a detail-oriented, reliable professionals to manage your medical billing, RCM, or credentialing I can help your practice get paid faster and grow efficiently. Looking forward to contributing to your succes Professionally, Abid N

  • Medical Billing
  • Revenue Cycle Management
  • Accounts Receivable
  • Mental Health
  • Medical Billing & Coding
  • Insurance Verification
  • Insurance Claim Submission
  • ICD Coding
  • HIPAA
  • Preauthorization
  • Electronic Health Record
  • Virtual Assistance
  • Data Entry
  • EMR Data Entry
  • Administrative Support
  • Customer Service
  • Microsoft Excel
  • Email Support
  • Scheduling
  • eClinicalWorks

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Don't just take our word for it

What does a PointClickCare specialist do?

A pointclickcare specialist trains staff and configures technical connections within the PointClickCare electronic health record system for long-term and post-acute care facilities. This role bridges clinical workflows with software functionality by guiding users through role-specific training plans and managing third-party integrations. The specialist ensures that healthcare organizations adopt the platform correctly during implementation and maintain accurate data exchange through certified partner solutions.

  • Designs and delivers role-based training sessions using PointClickCare Training Plans to help nurses, administrators, and caregivers master daily software tasks. The specialist coordinates these educational activities as part of the broader onboarding process, ensuring every team member understands how to document patient care, manage schedules, and generate reports within the system. This hands-on instruction reduces errors in clinical documentation and accelerates user adoption across the facility.
  • Configures and tests API-based connections between PointClickCare and external healthcare applications using the Marketplace Integrations Management tool. The specialist submits activation requests for certified partner solutions and tracks their status until the integration goes live. They also validate FHIR API access mappings to ensure compliant data exchange under the Cures Act, confirming that patient information flows accurately between systems without manual re-entry.
  • Compiles implementation documentation and rollout artifacts that verify training completion and system configuration accuracy. This work includes recording which modules are active, listing trained personnel, and documenting any custom workflow adjustments made during the setup phase. The specialist submits these records to close out the implementation project, providing a clear audit trail for future reference and compliance checks.

How to hire a PointClickCare specialist on Upwork

Step 1: Post a job

Define your implementation or training needs clearly to attract qualified candidates. Use the Job Post Generator powered by Uma™, Upwork's Mindful AI to draft a precise description in seconds. Describe your requirements in a few sentences, and Uma constructs a tailored post for this role. You can write a new post, update a saved draft, or reuse an existing post.

  • Specify whether the role focuses on user training, API integration, or full system implementation.
  • List required experience with PointClickCare Marketplace integrations and FHIR API connections.
  • Include details about third-party solutions you need to connect to the electronic health record platform.

Step 2: Evaluate candidates

Look for proof of hands-on experience with long-term care software workflows. Uma runs instant video interviews and builds shortlists with side-by-side comparisons to speed up your review. Focus on candidates who show concrete deliverables from past projects.

  • Review portfolios for completed role-specific training plans and customer-ready documentation.
  • Check for evidence of activated Marketplace integrations and validated data mapping tests.
  • Verify experience with USCDI Connector setups and developer sandbox testing environments.

Step 3: Interview your top choices

Discuss specific technical challenges and training strategies during your conversations. Schedule and conduct interviews within Upwork Messages, which generates an immediate transcript and summary after each session. Ask targeted questions to gauge their practical knowledge.

  • Ask how they configure API access mapping for certified partner solutions.
  • Request examples of training schedules they coordinated for previous client rollouts.
  • Discuss their approach to troubleshooting integration activation requests in the management portal.

Step 4: Agree on scope and begin work

Set clear milestones for training completion or integration testing before starting. Use Upwork Messages and the contract workroom for all communication and project management tasks. Upwork verifies identities, offers hourly tracking, and holds project funds for security.

  • Define deliverables such as submitted activation requests or completed user training modules.
  • Establish checkpoints for validating FHIR integration data flows and access rights.
  • Outline documentation requirements for the implementation closeout phase.

Upwork is not affiliated with and does not sponsor or endorse any of the tools or services discussed in this article. These tools and services are provided only as potential options, and each reader and company should take the time needed to adequately analyze and determine the tools or services that would best fit their specific needs and situation.

The rates and information provided in this article are based on current data and industry sources available at the time of publication. Freelance rates can vary depending on factors such as experience, location, project scope, and market conditions. Readers are encouraged to conduct their own research to confirm current rates and trends, as this information may change over time.

How much does hiring a PointClickCare specialist cost?

$500-$1,500 per project is a typical range for focused PointClickCare specialist work. Final pricing depends on scope, technical complexity, required integrations, source-material quality, revision needs, and the freelancer's experience level.

Role-specific training

$500-$1,200/project

Entry-level to mid-level
  • Customized schedule aligned to user roles
  • Live or recorded instruction on core features
  • Documentation of attendee progress and outcomes

Implementation support

$1,200-$2,500/project

Mid-level
  • Scheduled sessions for new environment users
  • Customer-ready guides and reference materials
  • Submitted implementation completion records

Marketplace integration setup

$2,500-$4,500/project

Mid-level to senior-level
  • Submitted forms for certified partner solutions
  • Monitored status until activation confirmation
  • Configured settings to match customer processes

API and FHIR testing

$4,500-$7,000/project

Senior-level
  • Defined data fields for USCDI compliance
  • Validated API calls in developer sandbox
  • Report confirming correct data exchange

Custom integration development

$7,000-$12,000/project

Expert-level
  • Configured sandbox and access credentials
  • Built custom connectors for third-party tools
  • Exported scripts and configuration files

Frequently asked questions

Is hiring a PointClickCare specialist worth it?

For most businesses, yes: hiring a PointClickCare specialist is worthwhile. This role bridges the gap between complex long-term care EHR software and your staff's daily workflows. A specialist configures integrations and trains your team so you avoid costly implementation errors.

How do I evaluate PointClickCare specialist candidates?

Look for candidates who describe specific experience with PointClickCare Marketplace Integrations Management or FHIR API testing. Ask them to explain how they validated data mapping for a third-party solution during a previous rollout.

What tasks does a PointClickCare specialist handle during implementation?

A PointClickCare specialist coordinates training schedules and submits activation requests for certified partner solutions. They also compile customer-ready documentation to support the final implementation closeout.

Can a PointClickCare specialist help with third-party software connections?

Yes, this role tests API-based connections to ensure correct data access and mapping. They use the PointClickCare Developer Program tools to verify that integrations function as required.