Hire the Best Amadeus Specialists
in Egypt

Hello, I'm Viola. I bring over 10 years of experience in the travel industry, specializing in ticketing with Amadeus and Sabre GDS, as well as hotel bookings, car reservations, visa arrangements, and tailor-made travel packages. My passion for travel and data has recently led me to work as a Visa Specialist, where I've maintained a perfect record in handling sensitive information. Additionally, I'm eager to share my expertise by offering training on Sabre and Amadeus GDS systems, helping beginners become proficient users. I look forward to connecting and embarking on this journey together.

Are you looking for the top-rated freelancers on Upwork with up to 8 years of professional experience to boost your projects and increase your sales—such as customer service, sales optimization and marketing communications in German, English, and Arabic? I help companies improve customer service and increase sales through cold calling, providing translation services, and boosting reviews on platforms like Trustpilot and others. Your sales team struggles to close qualified leads. I turn cold calls into hot opportunities for German & English,Arabic markets, boosting close rates by 4x in the first month I’m like a shark in the sea: I know my goals and I pursue them. - If you don't have a phone number for sales calls and cold calling, no problem! I have a German phone, so I can make calls from it too. I'm here to help you solve any problem you might face, wherever you are. I know how to increase sales, identify the company’s weaknesses and challenges, and resolve them to ensure 100% customer satisfaction and even secure recommendations for the company from others. We’re also flexible when it comes to pricing. We won’t disagree A brief overview of the companies I have worked with: -Amazon Germany: Customer service & Sales -Booking Customer service & sales support & Cold calling -Ebookers / Hotels: Travel bookings & client relations& Sales, cold calling -Komfortkissen (Germany): Sales & customer service& Cold call -Go Transcript: Translation & transcription (DE/EN/AR) -Woflow (Germany): Data management & operations& Sales -Veeva Systems: Sales support & market expertise & cold calling . -hej consulting GmbH Sales & cold calling -The Fleece Company (Germany) Customer service & Ticket- chat Support Technical Skills:- Shopify | Commslayer | Zendesk | Go high level system | Hubspot | Salesforce | Amazon System | Woflow Workforce | Voyager Amadeus, GDS Systems & Farelogix (travel/ticketing) MS Office Suite (Word, Excel, PowerPoint). What I can offer your company: - The key factor that will help your company or project grow, keep your customers extremely satisfied, and boost your ratings on sites like Trustpilot and others - Extensive experience in the German (DACH), American, British, and Middle Eastern markets, combined with deep cultural understanding and an understanding of each client’s specific needs. -Multilingual customer support (German, English, and Arabic). I am fluent in these languages and also provide translation services, as well as cold calling and sales. -Generation of marketing opportunities and direct marketing communications in Germany, Austria, Switzerland, the United Kingdom, and the United States -Recruitment and onboarding of new employees in Germany, taking cultural differences into account High cultural sensitivity toward major international markets. Beyond customer service and sales, I bring a strong analytical mindset backed by hands-on experience in Data Analysis. Using Excel, SQL, Power BI, and Python, I help businesses uncover valuable insights, monitor KPIs, optimize processes, and make data-driven decisions. This combination of communication, sales, and analytical skills allows me to understand both the customer perspective and the numbers behind business performance. I invite you to start with a small, paid test project—an easy, no-risk way to see my skills, communication, and commitment in action. Let’s discuss how I can help you deliver exceptional service, drive sales, and expand into new markets. I look forward to connecting!

Results-driven Global Customer Support Specialist with hands-on fintech experience supporting diverse international clients. I excel at resolving complex inquiries, managing high-volume tickets and live interactions, and turning customer challenges into positive experiences. Skilled in problem-solving, cross-cultural communication, and retention-focused support that strengthens trust and drives long-term customer loyalty. Remote jobs are the future

Are you looking for the top-rated freelancers on Upwork with up to 8 years of professional experience to boost your projects and increase your sales—such as customer service, sales optimization and marketing communications in German, English, and Arabic? I help companies improve customer service and increase sales through cold calling, providing translation services, and boosting reviews on platforms like Trustpilot and others. Your sales team struggles to close qualified leads. I turn cold calls into hot opportunities for German & English,Arabic markets, boosting close rates by 4x in the first month I’m like a shark in the sea: I know my goals and I pursue them. - If you don't have a phone number for sales calls and cold calling, no problem! I have a German phone, so I can make calls from it too. I'm here to help you solve any problem you might face, wherever you are. I know how to increase sales, identify the company’s weaknesses and challenges, and resolve them to ensure 100% customer satisfaction and even secure recommendations for the company from others. We’re also flexible when it comes to pricing. We won’t disagree A brief overview of the companies I have worked with: -Amazon Germany: Customer service & Sales -Booking Customer service & sales support & Cold calling -Ebookers / Hotels: Travel bookings & client relations& Sales, cold calling -Komfortkissen (Germany): Sales & customer service& Cold call -Go Transcript: Translation & transcription (DE/EN/AR) -Woflow (Germany): Data management & operations& Sales -Veeva Systems: Sales support & market expertise & cold calling . -hej consulting GmbH Sales & cold calling -The Fleece Company (Germany) Customer service & Ticket- chat Support Technical Skills:- Shopify | Commslayer | Zendesk | Go high level system | Hubspot | Salesforce | Amazon System | Woflow Workforce | Voyager Amadeus, GDS Systems & Farelogix (travel/ticketing) MS Office Suite (Word, Excel, PowerPoint). What I can offer your company: - The key factor that will help your company or project grow, keep your customers extremely satisfied, and boost your ratings on sites like Trustpilot and others - Extensive experience in the German (DACH), American, British, and Middle Eastern markets, combined with deep cultural understanding and an understanding of each client’s specific needs. -Multilingual customer support (German, English, and Arabic). I am fluent in these languages and also provide translation services, as well as cold calling and sales. -Generation of marketing opportunities and direct marketing communications in Germany, Austria, Switzerland, the United Kingdom, and the United States -Recruitment and onboarding of new employees in Germany, taking cultural differences into account High cultural sensitivity toward major international markets. I invite you to start with a small, paid test project—an easy, no-risk way to see my skills, communication, and commitment in action. Let’s discuss how I can help you deliver exceptional service, drive sales, and expand into new markets. I look forward to connecting!

Would you like to increase your sales by 35% or boost customer satisfaction with your customer service by 37%, especially on platforms like Trustpilot and others? I know how to market new products or services—not just sell them—but get customers to recommend them to others. I have a plan for everything and know exactly what to say and what to do. With over 10 years of experience in the DACH market, I’ve dealt with thousands of people and know how to connect with each one of them. I am fluent in German, English, and Arabic, with a proven track record in sales and customer support across DACH, Swiss, UK, and US markets. 💼 Professional Experience 🔹 booking Group (Germany) – Customer Service & Sales Support 🔹 Ebookers (Switzerland) –Sales and Travel bookings & client relations 🔹 Komfortkissen (Germany) – Sales & Customer Service 🔹 Amazon Germany – Customer Service & Account Management 🔹 GoTranscript – Translation & Transcription (DE / EN / AR) 🔹 Woflow (Germany) – Data management & operations 🔹 Veeva Systems – Sales support & market expertise 🛠 Tools & Systems Shopify | Zendesk | Commslayer | Amazon System | Woflow Workforce | Voyager Amadeus | GDS Systems | Farelogix (Travel & Ticketing) Microsoft Office: Word | Excel | PowerPoint ⭐ What I Can Do for Your Business ✔️ Professional Customer Support (Email, Chat, Ticketing Systems) ✔️ Sales Support & Lead Generation for DACH markets ✔️ German ↔ English ↔ Arabic Translation ✔️ Shopify & E-commerce Customer Service ✔️ Data Entry, Research & Administrative Support ✔️ Handling complaints and improving customer satisfactionCore Services:- 🌍 Why Clients Choose Me ✅ Deep understanding of the German (DACH) market ✅ Multilingual communication (German, English, Arabic) ✅ Strong customer handling & problem-solving skills ✅ Experience with international companies and customers 💡 Not sure yet? You can start with a small paid test project to evaluate my work quality and communication. 📩 Send me a message and let’s discuss how I can help your business grow.

Remote Operations, Sales & Customer Experience Leader with 5+ years of experience across visa processing, travel operations, inbound sales, and customer support. Generated £50,000+ per month in inbound sales and led high-performing sales teams of up to 6 agents contributing to £240k+ in monthly revenue. Experienced in leading visa operations teams of 15+ agents in compliance-driven environments, with strong hands-on knowledge of Saudi visa processing, GDS systems (Amadeus/Sabre), CRM platforms, and workflow automation.