Hire the Best SetMore Specialists

Hi I am Janine ✔️Excellent listening skills once the prospect answers your call! ✔️Positive, enthusiastic, motivated, and solution-oriented ✔️Ability to learn new systems quickly ✔️The willingness and dogged determination to have a go and to keep going in the face of rejection ✔️A positive attitude and sunny disposition ✔️A strong belief that you have something that is of benefit to whoever you are calling ✔️Excellent communication and rapport building skills ✔️Patience, persuasion, the ability to work under pressure, and teamwork. Hello, I’m Janine C., an experienced Appointment Setter with a proven ability to drive lead generation through cold calling, telemarketing, and rapport-building. My 100% work ethic, adaptability, and 90%+ appointment confirmation rate (from past roles) align perfectly with your needs. Clients have praised my “upbeat adaptability” and solution-oriented approach—qualities I bring to every call. I thrive under pressure, master new systems quickly, and prioritize clear, persuasive communication to turn prospects into scheduled appointments. I’d welcome the chance to contribute to your team’s success. Let’s connect to discuss how my skills in B2B outreach and data-driven follow-ups can meet your goals.

Results-driven Virtual Assistant, Appointment Setter, and Customer Support Specialist with 8+ years of experience in sales, customer service, reservations, CRM management, and quality assurance. I help businesses improve customer experience, increase booking rates, manage leads efficiently, and streamline communication processes. My background includes handling inbound and outbound calls, appointment setting, lead qualification, hotel reservations, CRM updates, and QA monitoring for high-performing teams. I am experienced in working with fast-paced environments and delivering professional support through phone, email, chat, and CRM platforms. What I Can Help You With: ✔ Appointment Setting & Lead Qualification ✔ Customer Support (Phone, Email & Chat) ✔ Virtual Assistance & Administrative Support ✔ CRM Management (GoHighLevel, Salesforce & more) ✔ Sales Support & Follow-Ups ✔ Hotel & Reservation Support ✔ Quality Assurance & Call Monitoring ✔ Data Entry & Calendar Management ✔ Objection Handling & Customer Retention ✔ Team Coordination & Process Improvement Tools & Platforms: GoHighLevel Salesforce CRM Systems Google Workspace Microsoft Office Hotel Reservation Systems (Opera, Sabre, SynXis) I am highly organized, detail-oriented, dependable, and committed to helping businesses grow through excellent communication and customer-focused service. Let’s work together to improve your operations and customer experience.

Hello, My name is ALI, I have been in travel and telecommunication industry for almost 8 years with strong background of Tele Sales , Lead Conversion , Cold Calling, Sales Pipeline, Reservations on GDS System i.e. Travelport, Sabre, Amadeus. ✅ What can I do for you : ✔︎Customer Retention ✔︎ Lead Generation ✔︎ Cold Calling ✔︎Telemarketing Sales ✔︎Appointment Setting ✔︎Tickets And Reservations ✔︎Organizing Tours ✔︎Expert Travel Advice ✔︎Travel and Hospitality (Airbnb, Flight, Hotel, Cruise, Activity vouchers) ✔︎Medical Billing and Coding ( Eligibility, Pre-Certification, AR, Claim-Scrubbing, Payment Posting, RCM Services ) Areas of Expertise : CSR, Telecommunication Specialist & Appointment Setter, Travel Agent, Tour Operator, Global Distribution System GDS ( Worlds Pan / Galileo / Sabre Red / Amadeus ) Holidays Expert, Concierge, Airbnb and Medical Billing ( Accounts Receivable Follow ups, Eligibility, Pre Certification ) Warm Regards, Ali Shan

I’m a dependable and detail-oriented Chat Support & Customer Service Specialist with experience in Chairish marketplace support, medical and resupply customer service, and lead generation. I specialize in text-based customer communication, accuracy-driven support, and handling sensitive information in remote, fast-paced environments. What I do best: Chat and email customer support Order, billing, shipping, and account issue resolution Medical resupply customer service (CPAP, DME, recurring orders) Patient and customer communication with empathy and clarity Lead generation, CRM updates, and follow-ups High-volume ticket management with strong attention to detail Relevant Experience: Chairish Customer Support Supported buyers and sellers via chat and email Resolved shipping delays, cancellations, refunds, and listing issues Coordinated with sellers, shippers, and internal teams Followed platform scripts and workflows while maintaining a human tone Medical & Resupply Customer Service Assisted customers with medical resupply orders and recurring shipments Handled product inquiries, replacements, returns, and order tracking Supported patients with insurance-related questions and documentation Maintained HIPAA-aware handling of sensitive data Ensured accuracy in order updates and customer records Lead Generation & Sales Support Researched and qualified leads Updated CRM systems and tracked follow-ups Supported outreach campaigns and pipeline organization Tools & Platforms: Zendesk (ticketing, macros, workflows) Chairish support systems CRM tools (HubSpot, Salesforce—adaptable) Dropshipping Google Workspace (Docs, Sheets, Gmail) Slack, Zoom, internal messaging platforms I’m highly organized, self-motivated, and comfortable working independently while collaborating with distributed teams. Clients value my professionalism, responsiveness, and ability to deliver consistent, high-quality support.

I have a solid 10-year background in the Business Process Outsourcing (BPO) industry, where I honed a wide range of skills that are directly applicable to the role of a general virtual assistant. Throughout my tenure in the BPO sector, I consistently demonstrated proficiency in Customer Service, Communication, Multitasking, Data Entry and Analysis, Time Management, Technical Proficiency, Problem Solving and Adaptability.

𝙉𝙚𝙚𝙙 𝙖 𝙧𝙚𝙡𝙞𝙖𝙗𝙡𝙚 𝙖𝙥𝙥𝙤𝙞𝙣𝙩𝙢𝙚𝙣𝙩 𝙨𝙚𝙩𝙩𝙚𝙧 𝙬𝙝𝙤 𝙘𝙖𝙣 𝙗𝙤𝙤𝙠 𝙦𝙪𝙖𝙡𝙞𝙛𝙞𝙚𝙙 𝙡𝙚𝙖𝙙𝙨 𝙖𝙣𝙙 𝙝𝙖𝙣𝙙𝙡𝙚 𝙘𝙖𝙡𝙡𝙨 𝙡𝙞𝙠𝙚 𝙖 𝙥𝙧𝙤? 𝙃𝙤𝙬 𝙖𝙗𝙤𝙪𝙩 𝙖 𝙩𝙧𝙪𝙨𝙩𝙚𝙙 𝙚𝙭𝙚𝙘𝙪𝙩𝙞𝙫𝙚 𝙖𝙨𝙨𝙞𝙨𝙩𝙖𝙣𝙩 𝙮𝙤𝙪 𝙘𝙖𝙣 𝙩𝙧𝙪𝙡𝙮 𝙧𝙚𝙡𝙮 𝙤𝙣? ✨𝙔𝙊𝙐 𝙂𝙊𝙏 𝙈𝙀!✨ ✅6 years of sales and customer service inbound and outbound experience for US-based companies. ✅Proven experience in appointment setting, cold calling, customer service, and administrative support. ✅Experienced with major communication and CRM platforms: RingCentral, Avaya, Google Voice, NetSuite, Salesforce, GoHighLevel, Calendly, ThermoGrid, and HubSpot. ✅Proficient with Google Workspace and Microsoft Office. ✅Experienced with major communication and CRM platforms: RingCentral, Avaya, Google Voice, NetSuite, Salesforce, GoHighLevel, Calendly, ThermoGrid, and HubSpot. ✅3+ years in lead generation, lead qualification, data mining, B2B outreach, and booking high-converting appointments. ✅Background in healthcare as a Clinic Assistant, managing scheduling, data entry, insurance verification, and patient screening. ✨Strong communication skills with the ability to build rapport quickly and handle objections effectively. 📂Organized, reliable, and able to work independently while maintaining excellent productivity.