Hire the Best CaterTrax Specialists

Hi! I’m Melina, a Senior Event Coordinator and Operations Specialist based in Texas, originally from Mexico. With a degree in Hospitality & Tourism Management and years of hands-on experience in high-end event planning, I help event agencies, wedding planners, and business owners streamline their logistics, vendor management, and digital platforms. Being fully bilingual (Native Spanish / Fluent English), I serve as the perfect bridge for US-based clients managing international vendors, multicultural weddings, or Latin American market expansions. How I can support your business: Event & Wedding Logistics: Vendor sourcing, venue recruitment, contract tracking, and timeline management. Platform & Content Management: Updating Squarespace websites, organizing Notion workspaces, and managing digital assets. Administrative Support: Appointment setting, client communications, and CRM organization. Whether you need a reliable coordinator for an upcoming activation or steady administrative support, I deliver high-quality results with warm, professional communication. Let’s connect!

With 2+ years of experience working alongside 5 professional ticket brokers, I provide reliable and efficient support across all areas of ticket brokerage operations. Core Responsibilities • Presale and public onsale ticket purchasing (Ticketmaster, AXS, Live Nation, Etix, TicketWeb, Eventbrite, etc.) • Ticket listing, relisting, pricing, and repricing based on market trends using SkyBox and Google Sheets • Inventory management, barcoding, and order fulfillment in Lysted and Automatiq • Ticketmaster and AXS account creation and management • Multi-account signups for season events • Order number (PO) management through TicketAttendant and Google Sheets • Password retrieval, updates, and account maintenance in TicketAttendant • Address research and data management using Google Maps and spreadsheets • Property occupancy verification and data research using NJ Properties • Venue and event listing management through Vivid Seats and Google Sheets Tools & Software SkyBox | Lysted | Automatiq | TicketAttendant | Shows On Sale (SOS) | Jancy Browser | Insomniac Browser | Multilogin | Private Tab | Thunderbird | Intercom | Google Sheets | Microsoft Excel | Slack | Discord | NJ Properties Why Work With Me? ✔ 2+ years of hands-on ticket brokerage experience ✔ Supported 5 professional ticket brokers ✔ Dual-monitor workstation & high-speed internet ✔ Strong English communication skills ✔ Detail-oriented, trustworthy, disciplined, and highly organized I am committed to accuracy, efficiency, and helping ticket brokerage businesses operate smoothly and profitably. I am excited about the opportunity to contribute to your team, bring value to your operations, and build a long-term professional partnership based on reliability, efficiency, and results. Sanjeeb Kumar Sahoo

I help short-term vacation rental businesses manage the day-to-day details that keep properties running smoothly and guests well taken care of. With 10+ years of hands-on experience in Short-Term Vacation Rental Management and Customer Service, I have managed Daily Operations for properties listed across major OTAs, working with teams and properties across the USA, Canada, UK, and Australia. I can support the complete operational workflow of a short-term rental business — from reservation management and guest communication to housekeeping, maintenance, vendor coordination, listings, inventory, reviews, claims and administrative processes. My experience covers much more than guest messaging! ⬇ MY EXPERIENCE & EXPERTISE ⬇ ✅ Guest Communication & Guest Experience ✅ Customer Service via Phone, Email & Live Chat ✅ Reservation & Calendar Management ✅ Short-Term & Vacation Rental Management ✅ Airbnb, VRBO & OTA Operations ✅ Listing Creation, Optimization & Management ✅ PMS & Channel Manager Operations ✅ Housekeeping Coordination & Scheduling ✅ Maintenance & Vendor Coordination ✅ Review & Online Reputation Management ✅ Pricing & Revenue Management Support ✅ Inventory & Supply Management ✅ SOP Development & Process Improvement ✅ Invoicing, Billing & Administrative Support ✅ Workflow Optimization & Business Operations I'm comfortable working independently, managing competing priorities, coordinating multiple teams and making sure important operational details don't get missed. Whether you need help managing guest communications, reservations, property operations, cleaners, maintenance, listings or the systems behind your short-term rental business, I bring a hands-on and organized approach focused on keeping operations efficient and guests well supported. If you're looking for a reliable Short Term Rental or Vacation Rental Manager who can take ownership of the daily details, I'd be happy to discuss how I can support your business. Thank you very much!

I partner with business owners, real estate investors, property managers, and eCommerce brands to deliver high-level operational support that drives growth and results. My approach is proactive, detail-oriented, and fully invested in helping you scale with confidence. Core Expertise: ✅ Real Estate Transaction Coordination: Contract-to-close, HUD review, title coordination, file compliance, CRM management, deadline tracking ✅ Short-Term Rental Management: Full guest experience, OTA platform management (Airbnb, VRBO, Booking.com, Guesty, Hostaway, Doorlop, Buildium, Breezeway, Turno, Pricelabs) ✅ Virtual Executive Assistance: Email, calendar, CRM management, team coordination, SOP creation, process automation, project management (Asana, ClickUp, Monday.com, Airtable) ✅ Customer Service Leadership: Zendesk, Gorgias, HubSpot, Salesforce, HelpScout, dispute resolution, retention strategies ✅ eCommerce & Marketplace Operations: Shopify, Amazon FBA/FBM, WooCommerce, Netsuite, Etsy, eBay, inventory and fulfillment management ✅ Digital Marketing & SEO: Content creation, WordPress (Elementor, Wix), social media management, email campaigns, SEO optimization Trusted with: 800+ properties managed 7+ years in property & rental operations 5+ years real estate transaction coordination 7+ years eCommerce management & customer experience Tools I master daily: QuickBooks, DocuSign, GSuite, Zapier, Jotform, Slack, Dropbox, FedEx, PayPal, and more. If you're looking for a reliable, highly skilled professional who understands both the operational details and big-picture growth, let’s connect.