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Dedicated and results-driven property manager with a passion for delivering exceptional support and ensuring the smooth operation of short-term rental properties. I specialize in guest communication, property management, booking coordination, and day-to-day operational support, helping hosts provide outstanding guest experiences while maximizing efficiency. With strong organizational skills, exceptional attention to detail, and the ability to manage multiple tasks in fast-paced environments, I consistently deliver reliable, high-quality results. I take pride in my professionalism, proactive communication, problem-solving abilities, and commitment to exceeding expectations. My goal is to help hosts and property managers streamline their operations, increase guest satisfaction, and achieve long-term success. MY SPECIALIZATIONS: ✅ Guest Communication: Deliver exceptional, proactive, and personalized communication to ensure every guest enjoys a seamless, comfortable, and five-star experience. ✅ CCTV Monitoring & Review: Proactively monitor security footage to maintain property safety, identify potential issues, and respond promptly to incidents. ✅ File Claims & Dispute Reviews: Submit and manage claims while professionally disputing unfair reviews to maintain your property's standing. ✅ Scheduling and Coordination: Organize and oversee cleaners and contractors to maintain property standards. ✅ Order STR Supplies: Ensure properties are well-stocked with essential supplies. ✅ Filing Transient Occupancy Taxes: Manage tax filings accurately and timely. ✅ Guest Reviews: Provide honest and insightful feedback on guests. ✅ Virtual Turnover Inspections: Conduct virtual inspections of turnover pictures to ensure property readiness. ✅ Listing Creation, Optimization, and Reactivation: Create, integrate, optimize and reactivate listings on Airbnb, VRBO, and Booking(dot)com. ✅ Automated Messaging: Develop and implement automated messages for streamlined communication. ✅ Basic Bookkeeping: Manage basic financial records to keep accounts in order. PROFICIENCIES: •Microsoft Word •Microsoft Excel •Gmail •Outlook •Dropbox •Google Drive •Slack •Pumble •Airbnb •VRBO •Booking(dot)com •Rankbreeze •Airdna •Monday(dot)com •Ooma Office •Spokephone •Ring Central •Turno •Hospitable •Hostaway •IGMS •Enso connect •ClickUp •Mirage ID •Zoho •Asana •Remote Lock •Quickbooks Online.

➤ Sharad Sud: On Upwork, I am a Top 1% Airbnb & OTA Revenue Optimization Expert, with Projects completed in 35+ Countries | 66+ Cities | 225+ Listings. ➤ Airbnb Superhost & Global Revenue Management Expert for Short-Term Rentals, Vacation Rentals, 5* Hotels, Luxury Villas, Timeshare properties etc for Airbnb/VRBO & OTAs Booking .com/Agoda/Expedia. I am an MBA in Sales & Marketing, with 14+ years experience with Global OTAs (Booking, Agoda, MakeMyTrip, Expedia) & E-commerce (Groupon, Paytm). • Airbnb & OTA Revenue Optimization for Hotels & Vacation Rentals • Dynamic Pricing & Promotions strategy • Maximize Airbnb Revenue & Boost Occupancy for OTAs • Coach, Live Tutorials & Strategy to execute on PriceLabs ★ My clients are a combination of Airbnb Hosts (NEW or upto 10+ years on Airbnb), 5*, Luxury & Boutique Hotels, Property Management companies & anyone looking to setup or optimize their business for Visibility & Revenue on any global platform. ➤ I am also a Google My Business Profile ( GMB) expert for optimization. Setup Google Maps Businesses in more than 5 countries. 1) Global Airbnb, Google & OTA Expert: • Booking, Expedia, Agoda, MakeMyTrip, VRBO, Google Vacations, Google (Maps) My Business, Viator, Klook, GYG, Airbnb Experiences • Co-Host to 56+ properties worldwide on Airbnb from $15 to $2300 per night. • Channel Manager/PMS/Pricing Tool expertise includes Hostaway, STAAH, Uplisting, Hospitable, Pricelabs, Cloudbeds, Lodgify, Guesty, Beds24 etc 2) Past employee with Agoda/Booking & MakeMyTrip ( India's No.1 OTA ) • Online Marketing & Product portfolio of 800+ domestic & international hotels to increase Revenue/Occupancy/Visibility & Algorithm Strategy 3) Airbnb Superhost : Operate 9+ Villas & Revenue share with 15+ properties in 4 countries: • I understand algorithm nuances better than most people, since I have been a past employee, customer & partner of Travel Platforms After 122+ projects, I can help you with: • EXPERT Listing of Vacation rentals/Hotels on Airbnb/OTAs, & correct setup with Channel Managers • Global level Optimization, Pricing & Promotion Strategy ( PriceLabs), Algorithm Tips • Consultation to stay ahead in saturated markets, capture ranking/visibility algorithm, customer conversion, & save at least 3-6 months of your time. • Problem Resolution, Go To Market on any OTA --- Optimization involves everything you do to Capture the Algorithm, Capture guest Attention & improve/rectify Visibility, Occupancy & Revenue: - Algorithm Ranking & Visibility in search results - Improving Guest Conversion ( Clicks, Views, Bookings) - Pricing with promotions & efficient settings on each OTA. - SEO Content, Photo & Captions Strategy A) My EXPERTISE & How I Can Help : 1) New Listing Set-up/Onboarding: Create & Optimize a NEW Listing, for a Short Term Rental/Homestay/Hotel/Villa, on any Travel Platform across the world. 2) Listing Optimization & Audit: i) Optimizing EXISTING listings for owners/rental companies/hosts. Implement changes to capture algorithm, & adjust to the OTA Ranking/Visibility/SEO algorithm, to help increase bookings/occupancy ii) Optimize & Capture Guest Attention through : - Title, Description, Space, Neighborhood ( AI tools like Chat GPT & Bard) - Photo tactics & captions - Create Guest Messaging templates iii) Execution on optimizing OTAs (Booking, Expedia) vs Airbnb/VRBO 3) Revenue or Pricing/Promotion Strategy: - Setup on Pricing Tools like Pricelabs - PriceLabs Live Tutorial in 1.5hrs - Strategy & Consultation on tactics, occupancy, beating competition, visibility, capturing algorithm, automation & nuances of different OTAs 4) Consultation Listings on OTAs - Airbnb, Booking, TripAdvisor, Agoda, MakeMyTrip, VRBO & Expedia ( Pricing & Revenue, SEO Visibility Tips, Content, Settings) - Solutions for Low Bookings - Selling Strategies for different property types ( Luxury, Condos, Homes etc) -------- 1) ~$25 per Listing on Airbnb - Information to be provided by Host ( Layout, pictures ,amenities, guests, content etc). Booking/Expedia/Agoda. 2) $30 Consulting Calls (2 hour) - This will help you save time, understand how to operate on a Travel platform, & implement strategies you will not be aware of ! I'll provide nuances on pricing, settings, listing optimization, communications, content, & how to target your listings to potential guests. 3) $16 Listing Optimization/Audit ( 1 Hr) - I log into your listing, to ensure your content, settings are optimized to bring in guests at competitive prices - this is crucial to maintaining the SEO/algorithm. B) Holiday Planner - Lead the category of Holiday Packages in MakeMyTrip for 38 International destinations. - TripAdvisor : Top 15 Reviewer of Hotels & Landmarks/Attractions - Google Maps : Local Guide Level 8, with over 30 million+ photo views ( Top 5%) - Booking added me as an Ambassador for India Community. - Operated Couch-surfing in Mumbai for foreign travelers.

🏆 100% Job Success | Upwork Plus | 10+ Yrs STR Experience | Airbnb Superhost Support | Hospitable & PriceLabs Pro 🚀| Direct Booking Website Overview: I am a multi-talented professional with a comprehensive skill set that covers all aspects of short-term rental (STR) and Airbnb management. As a seasoned Guesty Property Management System (PMS) expert, I excel in streamlining operations, maximizing revenue, and ensuring top-notch guest experiences. My abilities extend beyond property management—I'm also a creative SuperHost Listing Content Creator and a dedicated 24x7 Customer Support Specialist. With me, you get the complete package to elevate your short-term rental business. I am dedicated to securing a long-term position where I can not only exhibit exceptional job performance and work values but also leverage my extensive skills and experience in Airbnb management, customer service, and effective team collaboration to drive success and growth for the organization. PLUS 🔥 Limited-Time Offer: My Business Partner Yuvraj Chavan & I Will Build You a Direct Booking Website (SEO-Optimized) — You Make $6K–$8K Before We Charge! Use Code “JUVYA5” for 5% Off Education: Bachelor of Science in Computer Engineering Experience: Short Term Rental Management ⭐Managed a diverse portfolio of accounts using Property Management Systems (PMS) and channel manager tools, including Guesty For Hosts, Guesty For Pro, Hostfully, Smoobu, Hospitable, and Fantastic Stay. ⭐Successfully created and managed over 100 listings across multiple booking platforms such as Airbnb, Booking.com, VRBO, and others. ⭐Utilized advanced revenue management techniques, including Pricelabs and dynamic pricing software, to optimize property earnings. ⭐Maintained consistently high 5-star ratings and achieved Superhost status for all managed properties. ⭐Led local marketing and sales efforts, resulting in increased bookings and revenue. Proactively identified and resolved issues, providing guests with a seamless and enjoyable stay. ⭐Actively engaged with guest reviews, responding promptly and professionally. ⭐Coordinated and scheduled cleaning services and addressed maintenance-related concerns. ⭐Performed data entry and conducted web research tasks to support property management operations. ⭐Leveraged creative writing skills to craft compelling property descriptions and communication with guests. Skills: ⭐Expertise in Airbnb management, encompassing account setup, listing creation, revenue optimization, and outstanding customer service. ⭐Proficient in various Property Management Systems (PMS) and channel manager tools, including Guesty For Hosts, Guesty For Pro, Fantastic Stay, Smoobu, Hostfully, and Hospitable. ⭐Experienced in dynamic pricing strategies using Pricelabs to maximize property earnings while remaining competitive. ⭐Exceptional communication skills, both written and verbal, with a strong focus on providing top-notch customer experiences. ⭐Committed to maintaining high-quality standards and continually seeking process improvements. ⭐Proven ability to collaborate effectively within a team environment. ⭐Demonstrated exceptional job performance and a dedication to upholding company values. SuperHost-Level Listing Content Creation: ⭐Crafted compelling property descriptions, designed eye-catching visuals, and maintained high-quality content for Airbnb listings. ⭐Employed data-driven insights to continuously enhance listing content, leading to [X%] higher booking conversions. 24x7 Customer Support Excellence: ⭐Provided round-the-clock customer support, responding to guest inquiries, requests, and emergencies promptly and professionally. ⭐Achieved a 100% response rate and garnered positive reviews for outstanding service. ⭐Elevating Guest Messaging: AI-Powered Precision or 24/7 Human Support—Your Choice.

Your listing should be filling your calendar. Right now it's sitting there waiting. Gaps between bookings nobody is fixing. A title and description that blend into every other listing on the page. Pricing that never moves with demand. Guest messages are answered whenever someone gets around to it. You didn't get into short-term rentals to babysit a listing that should be working for you and generating a good ROI while you sleep. I fix the listing. Then I run the calendar. Most people only do one. In the past year alone I have taken hosts from 𝟒𝟎% 𝖙𝖔 𝟗𝟎% 𝖔𝖈𝖈𝖚𝖕𝖆𝖓𝖈𝖞✍ by fixing three things most VAs overlook entirely. 𝐖𝐇𝐀𝐓 𝐂𝐇𝐀𝐍𝐆𝐄𝐒 𝐖𝐇𝐄𝐍 𝐘𝐎𝐔 𝐇𝐈𝐑𝐄 𝐌𝐄: 🎯 𝒀𝒐𝒖𝒓 𝑳𝒊𝒔𝒕𝒊𝒏𝒈 𝑺𝒆𝒍𝒍𝒔 𝑰𝒕𝒔𝒆𝒍𝒇 Full SEO rewrite including title, description, photo sequencing, and amenities. Built around what your specific market searches for, not a generic template I reuse for every client. Handed over already, ranking higher and booking faster. 🎯 𝒀𝒐𝒖𝒓 𝒄𝒂𝒍𝒆𝒏𝒅𝒂𝒓 𝒔𝒕𝒐𝒑𝒔 𝒍𝒆𝒂𝒌𝒊𝒏𝒈 𝒎𝒐𝒏𝒆𝒚. 𝑮𝒖𝒂𝒓𝒂𝒏𝒕𝒆𝒆𝒅 PriceLabs was configured with demand-based rules, seasonal adjustments, and gap night strategies and checked against your actual market data before I handed anything over, not just set and left. No more guessing your nightly rate. No more empty calendar gaps nobody noticed. 🎯𝑵𝒐𝒃𝒐𝒅𝒚 𝒘𝒂𝒊𝒕𝒔 𝒎𝒐𝒓𝒆 𝒕𝒉𝒂𝒏 5 𝒎𝒊𝒏𝒖𝒕𝒆𝒔. 𝑬𝒗𝒆𝒓𝒚 𝒑𝒍𝒂𝒕𝒇𝒐𝒓𝒎. 𝑬𝒗𝒆𝒓𝒚 𝒅𝒂𝒚: Airbnb, VRBO, BCD, Agoda, and Expedia. I run your inbox. Professional, on-brand replies that protect your reviews and resolve issues before they become 3-star problems. Calendars synced across every channel you list on. Cleaners scheduled before you even think about it. 🎯𝑰𝒏𝒕𝒆𝒈𝒓𝒂𝒕𝒊𝒐𝒏𝒔 𝑰 𝒘𝒐𝒓𝒌 𝒘𝒊𝒕𝒉 𝒅𝒂𝒊𝒍𝒚: Airbnb, VRBO, BCD, Expedia, Agoda, Hospitable, Hostaway, GuestyPro, OwnerRez, Lodgify, Cloudbeds, Uplisting, Little Hotelier, PriceLabs, Beyond Pricing, Wheelhouse, Breezeway, Turno, AirDNA, and QuickBooks. This is my only focus. Not general VA work. Not scattered admin tasks. STR listing performance, property finder, operation manager, and guest communication, full stop. The moment I split my attention across ten different skill sets is the moment something on your account gets missed. 𝐖𝐡𝐲 𝐂𝐥𝐢𝐞𝐧𝐭𝐬 𝐖𝐨𝐫𝐤 𝐖𝐢𝐭𝐡 𝐌𝐞: - Strong understanding of STR regulations & compliance - Clear communication with landlords, guests & teams - I am organized and very flexible. - Adaptability to different time zones. - Ability to learn and adapt to new software and technologies quickly. 𝐂𝐥𝐢𝐞𝐧𝐭 𝐑𝐞𝐯𝐢𝐞𝐰: ★★★★★ "Amara has been a great find for me and my Airbnb. She is a brilliant asset to my business. Highly recommended." Georgina, Verified Airbnb Host 𝑶𝒏𝒆 𝒎𝒆𝒔𝒔𝒂𝒈𝒆. Tell me your listing link and your biggest current problem. I'll tell you exactly what's costing you bookings. No sales call required.

Hi, I’m Joy 👋 I help short-term rental businesses run smoothly, protect their reviews, and increase bookings — without needing constant supervision. I bring 6 years of combined experience in STR operations and Airbnb, including: ✔ 3 years hands-on STR Property Management ✔ 3 years working directly with Airbnb (Superhost Team + Team Lead) ✔ Managed portfolios of 7+ to 200+ listings (US and UK client) ✔ Led and managed a team of 4 VAs This means I don’t just “assist” — I understand operations, make decisions, and take ownership. 🚀 What I handle: Guest Communication & Booking Management Fast, professional, and human responses that turn inquiries into bookings and keep guests satisfied. Issue Resolution & Escalations From complaints to high-risk situations — I handle them calmly while protecting your reviews and revenue. Full STR Operations Calendar management, turnovers, maintenance coordination, follow-ups — ensuring nothing is missed. Listings, Sync & Optimization Creating listings from scratch, syncing through PMS (Guesty, Hostaway), and improving performance. Reviews & Reputation Management Handling disputes, unfair reviews, and guest concerns strategically. 💡 What makes me different: I don’t wait to be told what to do. I check ahead, follow through, and make sure things are done properly. I’ve worked in fast-paced, high-volume environments — so I know how to stay organized, respond quickly, and keep operations running smoothly.

We are very pleased that you are looking for staff and we would like to briefly introduce our agency to you in order to offer cooperation. Many of our own competitors already book their staff through us in order to pass them on easily to the end customer. Accordingly, you can imagine how much budget the customer will save by booking directly with over upwork Based on past experience in the POWERSELLING sector of POS sales, we now offer you support for your wholesale channel. In order to be able to establish ourselves in the German competition, we offer twice the service at half the price. We have more than 7,000 eloquent, German-speaking and attractive freelancers across Germany. The advantage here is that we have been working with our organized and reliable freelancers for many years. We work under the conditions you specify, without overpriced agency fees. So that we can get started straight away we need: 1. Number & type of employees desired 2. Targets 3. Period 4. Location 5. Conditions As soon as this information is available, we will create a digital offer for you, which you can accept or reject via our system We will work with you to develop a free concept, which will be implemented in consultation with your headquarters to significantly increase frequency and maximize profits specifically for your product at the POS with sustainability. Our services at a glance: -Power seller -Promoter -Live chat advice -Product advice -Interviewer -Merchandisers -Tasting staffs -Sampling staffs -Trade fair hostesses -VIP hostesses -Models Sales promotion - B2B & B2C -Market analysis -Development of current sales strategies -Sales coaching for employees online -Sales coaching of employees in groups -Sales coaching for employees at the POS -Sales coaching at your location -Product training -Creation of discussion guides -Continuous support about employee motivation -Project planning - action planning and implementation -Planning the deployment period -Development, preparation and implementation of training courses -Bookings and reservations -Equipment procurement -Freelancer handling -Location support -Report and documentation -Market research -Current policy controls -Advertising - increase awareness and likeability -Film & TV presences -Trade fair presence -Bookings from current celebrities from the USA - e.g. Angelina Jolie, The Weeknd, and many more. -Bookings from German celebrities - e.g. Daniel Aminati, and much more. -Sponsor events -Guerilla marketing Your advantages -Saves time & work -Increased capacity -Quality marketing -Quality staff -Risk freedom -Stability -Additional online marketing