Hire the Best Ticketing systems Professionals

I design, optimise, and automate customer support and CX operations so they scale cleanly, consistently, and profitably. With 20+ years across B2B SaaS, enterprise support, customer success, and operational transformation, I specialise in CX systems architecture, workflow automation, and customer operations design. I take fragmented workflows, bloated backlogs, manual processes, weak reporting, disconnected tools, and reactive support environments and turn them into structured operating models that teams can actually run. My work covers the full customer operations stack: • CRM • support platforms • onboarding workflows • contracts and e-signature • payments and refunds • knowledge and self-service • chat and AI escalation • automation and reporting If your team relies on spreadsheets, manual updates, disconnected systems, inconsistent macros, or individual knowledge, I redesign the system underneath it. What I deliver • CX and support operating model design • Zendesk architecture, triggers, macros, forms, routing, fields, and reporting • Intercom workflows, product tours, tooltips, help content, chat flows, and self-service • HubSpot CRM setup, companies, contacts, deals, properties, pipelines, and onboarding workflows • DocuSign workflow design, template structure, field mapping, signing flows, and CRM handoff • Stripe-related payment, refund, and support workflow design • Make and n8n automation using APIs, webhooks, and middleware • Manual process reduction across support, refunds, bookings, onboarding, and escalations • Backlog health analysis and capacity modelling • AI escalation and chatbot failure analysis • Knowledge systems aligned to KCS principles • Data-led reporting that surfaces risk early Platforms and systems Hands-on experience across: • Zendesk • Intercom • HubSpot • DocuSign • Stripe • Make • n8n • Jira • Oracle RightNow • Google Sheets and operational trackers • CRM, booking, support, contract, payment, and internal tool integrations Tools are implementation layers. The goal is operational clarity, cleaner workflows, less manual effort, and reliable data. Typical outcomes • Reduced ticket handling time and manual rework • Fewer duplicate, noisy, or avoidable tickets • Cleaner automation and macro architecture • Better routing and escalation control • Stronger CRM and support data quality • Clearer onboarding, contract, payment, and support handoffs • Reduced dependency on spreadsheets and individual knowledge • Better backlog control and utilisation visibility • Early warning indicators for churn, service risk, and operational drift AI escalation and automation leakage I also help teams understand where AI, chatbots, and support automation are failing. This includes analysing AI-escalated conversations to identify where the bot lost intent, missed a handoff request, failed to classify the issue, or created a poorly structured ticket. Typical findings include: • avoidable human escalations • missing intent capture before handoff • poor field population • weak routing or classification • chatbot loops and fallback failures • automation leakage where the customer still ends up in a manual journey The output is a practical improvement plan covering bot flows, routing, ticket fields, triggers, macros, knowledge content, and reporting. Signals I am also the creator of Signals, a CX health analysis engine that detects operational risk signals such as backlog stagnation, routing delays, silent tickets, ageing escalations, and automation leakage before they impact customers. Engagement approach Most engagements begin with a CX systems diagnostic. This reviews your customer journey, CRM structure, support workflows, automation maturity, backlog health, AI escalation quality, manual process load, and reporting integrity. The output is a clear improvement roadmap with prioritised actions. From there, I implement the highest-impact changes first. Structured. Data-led. Practical. If you want to redesign how your customer experience operation actually functions, not just configure software, we should talk.

Helllo, I have 5 years and counting experience on Ticket purchasing or as a Ticket Puller . My main task is to buy Presale and Onsale Tickets on different website Ticketmaster, Livenation, Axs, Ticketweb, Evenue, Seatgeek, Etc. and not just a Puller I also work on Ticket Pricing, Refund, Inventory Processing, Account Creation, Drop checking, Etc. I also buy tickets on different Ticketmaster Country like TM.de, TM.co.uk, TM.es, TM.no, TM.fr and Etc. I can be the folliwing on your team: Ticket Puller/Purchaser Ticket Management Ticket Broker Assistant Ticket Operaion Manager Ticket Pricing Specialist/Ticket Pricer Virtual Assistant Personal Assistant Account Creation/ Ticketmaster Sign up VA Chat Support Email/Gmail Creation Ticket Event Sign up I have my own Team, We can handle thousands of task if needed. Tools that I usually use: Viagogo Catchall Brokerview Google Sheet/Docs Excel Microsoft Word Google Drive Slack Discord Multilogin Jancy Insomniac Thunderbird Lysted Automatiq Stubhub Pro

I want to say hello, please. As a self-starter, I am highly motivated to start something new. I have been working as a ticket broker for the past 5 years. The main focus of my work is to procure sports and concert tickets for the USA, UK, Thailand, Canada, and Singapore from primary markets such as Ticketmaster, LiveNation, AXS, TicketWeb, and other entertainment providers. The activities involve carding, event research (finding new events), blocking fan portals, making cards, and ticketing. I’ve worked across all the different ticket reseller platforms. Our platform is your go-to for ticket bookings. Our understanding is that purchasing through ticketing platforms like Etix, Ticketweb, Ticketmaster, AXS, and others requires the assistance of human operators to buy tickets across various browsers. consists of experienced ticket-booking professionals who are well-versed in the nuances of buying tickets for popular events. Ideeply understand how different ticketing platforms work and have developed strategies to navigate them successfully. I can efficiently navigate multiple browsers to ensure we secure the best available tickets for you. I Am confident that our experience and expertise will enable us to secure the tickets you need for the events you wish to purchase ✍️I can do the following tasks for you very easily 1Ticket Pulling 2Order Purchaser (Frome Ticketmaster, LiveNation, AXS, TicketWeb) 3 Virtual Assistant 4 Event Lister 5 Inventory Management (Viagogo, SeatGeek, Tickpick Portal) 6 Pricer 📢I will use the tool for your work I'm highly experienced in working with this tools..... 🧲Proxy tools:- 🌐BP Proxy 🌐Omega proxy 🔍Checker Tools 🔎Custom chrome-extension 🔎Checker to view ticket amount 📝Inventory Management tools # Ticketutlis # Skybox # POSNext # 1Ticket # BG # TradeDesk 🌐Browser tools # Insomniac Browser # Jancy Browser # TRT Browser # Multilogin Browser # AYCD Toolbox Browser # TRT (SOS) Browser # Multilogin Browser # GoLogin Browser ⌨️Data Entry tools # Google Sheets # Microsoft Excel # Google Suite & Drive 💬Communication Tools @comunication # Discord # Text Chest # Element # Slack # Google Chat ##Please do not hesitate to contact us if you have any questions or if you would like to proceed with our services Thanks from Fardin

I am a reliable and highly responsive Customer Support Specialist with 3+ years of hands-on experience in the competitive gaming retail industry. I spent over three years at Loads/CDKey, a leading digital marketplace for game keys, CD keys, and gaming products, where I helped hundreds of customers every week enjoy smooth and hassle free purchases. My core strength lies in solving customer problems quickly and effectively. Whether it’s a failed code redemption, activation issues, order discrepancies, refund requests, or any game-related technical difficulty, I focus on delivering fast, clear, and accurate solutions. I take pride in turning frustrated customers into satisfied ones by combining empathy with technical knowledge and strong problem solving skills. I am proficient in using Zendesk for efficient ticket management, Magento for order verification and account handling, and Slack for smooth internal team communication. This combination allows me to resolve issues at the first point of contact whenever possible while maintaining excellent record keeping and follow ups. Throughout my tenure, I consistently maintained high Trustpilot ratings by prioritizing customer satisfaction, transparent communication, and fair refund processing according to company policies. I thrive in fast-paced environments and have developed the ability to handle high ticket volumes without compromising quality or response time. I am passionate about delivering exceptional customer experiences in the e-commerce and gaming space. My goal is always to build trust, protect the brand reputation, and ensure every customer feels valued. Now available for freelance opportunities, I am ready to support your business with professional, reliable, and proactive customer support. Whether you need help managing tickets, handling refunds, troubleshooting technical issues, or improving overall customer satisfaction metrics. I can deliver results from day one. Let’s work together to keep your customers happy and your business growing!

Hello 🤝! Thank you and welcome to my profile; rest assured that you are in the right place 🎯 ⭐ If you are looking for an experienced, MULTILINGUAL CUSTOMER SUCCESS SPECIALIST, I am the person who can help you grow your e-commerce store both locally and internationally. My native language is French, but I can also speak (and write) fluent ENGLISH and GERMAN. ⭐ I will manage the entire customer service process, including (but not limited to): ✅ Email, live chat, and phone support. ✅ Social media management ✅ Customer-focused copywriting ✅ Up-selling and cross-selling activities ✅ Order fulfillment ✅ Shipment management ✅ Returns management ✅ PayPal, Stripe, and Mollie dispute and chargeback management. ⭐ With 7+ years of experience in the consumer goods and technology industry, I can help you implement new ideas, and apply my expertise in areas such as email/chat copywriting, customer retention strategies, cross-sell and up-sell activities, and overall customer service messaging, workflows, and automation using the most popular ticketing systems. ⭐ Some of the tools and services I have used daily are: ✅ Shopify ✅ WooCommerce ✅ BigCommerce ✅ Amazon ✅ DSers ✅ Airtable ✅ Dropified ✅ Oberlo ✅ CJDropshipping ✅ Customer ✅ Freshdesk ✅ ZenDesk ✅ Gorgias ✅ HubSpot CRM and Service Hub ✅ Zoho CRM ✅ AirCall ✅ Asana ✅ Slack ✅ Google Sheets ⭐ Why choose me over other freelancers? ✅ Professionalism: a CUSTOMER-KING mindset, I employ my ability to handle demanding clients graciously and convert them into enthusiastic fans. ✅ Client feedback: I do everything necessary for clients to gain their TRUST. Customer reviews and comments on my profile are critical to me and the value I provide. ✅ Meeting deadlines: This is the core of my work as a freelancer. I focus on GIVING more than I expect to RECEIVE. I take pride in letting all my clients say "WOW". ✅ Responsiveness: Being extremely responsive and keeping all lines of communication easily open with my clients. ✅ Kindness: This is one of the greatest aspects of my life that I put into every job facet. Treating everyone with respect, understanding all situations, and genuinely wanting to IMPROVE my clients' problems. ⭐ If there is anything you need that was not explicitly mentioned above, please feel free to send a question about it. I'm always happy to help you out. ⭐ If you think I'm the right person to work well with you, please use the green "Invite" button in the upper right corner to contact me. I look forward to working with you. Best regards! Chegoun A.

I’m an experienced Customer Service and Workflow Specialist with over 7 years of success in delivering high-quality support, streamlining operations, and improving client satisfaction for both local and international companies. I specialize in ticket resolution, CRM systems (Salesforce, Jira), and process optimization to ensure fast, efficient service delivery. I’ve helped companies achieve: • 🔹 90% lead-to-sale conversions through improved client engagement • 🔹 95%+ customer satisfaction by reducing wait times and resolving issues quickly • 🔹 Sub-5-minute ticket turnaround times through automation and smart dispatching Whether you need dependable customer support, efficient workflow management, or someone to improve your service processes—I bring a blend of technical skill, problem-solving, and people-first communication to every project. Let’s work together to elevate your customer experience.