Hire the Best Ticketing systems Freelancers
in Pakistan

I'm a business graduate with over six years of experience across operations, remote team management, customer success, and event support. I've worked across multiple industries; logistics, education, marketing, and events and in each role I've been the person who keeps things running behind the scenes. Most of my career has been in environments where I had to figure things out on the go. At a startup tutoring platform serving students across the UAE, UK, KSA, and the US, I was managing sales, operations, HR, and admin simultaneously. That experience taught me how to prioritize fast, communicate clearly, and deliver without needing a lot of direction. The work I'm most proud of is what I built for a US-based construction expo company. I started by organizing and researching large volumes of incomplete industry data from US directories a project I handled independently for over two years. As the scope grew, I brought in and managed additional resources. Later, I pitched and set up a Pakistan-based remote registration team for them negotiating a cost-effective model that saved them significantly compared to their local staff. I hired the full team within a week, established the workflows, and we consistently delivered 200+ outbound calls per day with a minimum of 20 registrations per agent daily. The team operated successfully for close to a year. I bring the same level of ownership to every engagement whether it's managing a team, handling operations, supporting an event, or keeping the back-office in order. I work well independently, I'm reliable across time zones, and I take deadlines seriously. If you're looking for someone who can hit the ground running and actually get things done I'd be glad to connect.

I help limousine and chauffeur companies run smooth, profitable operations from dispatching and reservations to billing and driver coordination. With 10+ years of hands-on limo industry experience, I’ve supported daily operations for busy fleets, VIP clients, airport transfers, weddings, and corporate travel. End-to-end limo dispatching (airport pickups, point-to-point, hourly, events) Managing chauffeur schedules, confirmations, and job reminders Handling reservations, pricing, quotes, and last-minute changes Invoicing, billing adjustments, affiliate billing & reconciliation Coordinating fleet availability, vehicle types (sedan, SUV, stretch, motor coach) Handling irregular operations (flight delays, no-shows, client changes) Driver onboarding, training support & performance tracking Clear communication with clients, chauffeurs, and affiliates Experience with US-based limo companies and time-zone coverage I typically work with: • Limousine & chauffeur companies • Airport transfer providers • Executive & corporate transportation services • Wedding & event transportation companies • US-based limo companies needing overnight or remote dispatch support If you’re looking for a reliable, experienced limo dispatcher who understands real-world operations, let’s talk. I’m available for ongoing dispatch support, peak-hour coverage, or full operational assistance.

⭐ Highly organized and detail-oriented professional with extensive experience in ticket brokerage and event coordination. Skilled in leveraging Ticketmaster and other ticketing platforms to secure high-demand tickets for clients while ensuring compliance with market trends and resale regulations. Adept at managing inventory, analyzing ticket demand, and providing exceptional client support in fast-paced environments. 💼 🏆 Key strengths include: ⬇️ ✅ Expertise in real-time ticket purchasing and inventory management. ✅ Strong knowledge of ticketing platforms, including Ticketmaster, StubHub, and SeatGeek. ✅ Proven ability to handle high-pressure situations and meet strict deadlines during ticket drops. ✅ Excellent communication and multitasking skills to coordinate with brokers and clients effectively. ✅ In-depth understanding of market trends, pricing strategies, and event planning logistics. ✅ Dedicated to delivering top-notch service by ensuring clients receive the best options for their entertainment and ticketing needs. 🏆 Here's what I can bring to your project ⭐ ✅ Top-notch experience in all versions of skills listed in Heading ✅ Expert ability and reliable team bringing value and success to your business ✅ 24/7 ultra-reliable communication: you will always be aware of the project status ✅ Someone who cares about helping you succeed and bringing value to your business 🏆 Why you should choose me over other freelancers ⭐ ✅ Client Reviews: We focus on providing value to all of my clients and earning their TRUST. ✅ Over-Delivering: This is core value of us to provide more value to our valuable clients. ✅ Responsiveness: being extremely responsive and keeping all lines of communication readily open with my clients.

I'm a Customer Support Specialist with 6+ years of experience across Uber, Revolut, and TikTok handling live chat, email, phone, and complex escalations for global fintech and tech platforms. What I bring: Front-line CS experience at Uber (UK market) and Revolut (EMEA fintech) High-volume ticket handling with strong AHT & QA scores Expertise in Zendesk, internal CRMs, and ticketing workflows De-escalation of frustrated customers in high-sensitivity cases (delayed transfers, account freezes, refund disputes) Trust & Safety / content moderation experience at TikTok (UAE), where customer-impact decisions are made at scale Strengths clients hire me for: Empathy with structure I solve the problem AND make the customer feel heard Reliability same-day responses, professional communication, no dropped follow-ups Tech-savvy fast to onboard onto any CRM, helpdesk, or knowledge base Fintech & global tech background comfortable with sensitive cases, KYC checks, payment issues, and policy enforcement Available now for long-term and short-term contracts. I work US friendly hours from Pakistan, with strong overlap across US, UK, and EMEA business hours. Happy to do a short paid test task to demonstrate quality before any long-term commitment.

Are you looking for a systems-driven Technical Support Specialist who can handle complex product lines, manage strict SLAs, and coordinate operations with engineering precision? I am a Business Development Engineer and Branch Operations Lead with a Master of Science (MS) in Engineering. I specialize in bridging the gap between complex technical systems and high-value clients. Having managed end-to-end technical projects, compliance documentation, and multi-channel client communications in the biomedical sector, I bring a level of analytical troubleshooting that standard support agents simply don't have. Whether you run a fast-growing B2B SaaS platform, a medical/healthcare tech startup, or a complex logistics/operations network, I can manage your ticketing desks, live chat channels, and internal workflows with absolute accuracy. 🛠️ HELP DESK & OPERATIONS TECH STACK: • Help Desks & Ticketing: Zendesk, Freshdesk, HubSpot CRM, Zoho Desk • Live Chat & Messaging: Intercom, Tidio, LiveChat, Slack • Project & Bug Tracking: Jira, Confluence, Notion, ClickUp 📈 ADVANCED CAPABILITIES I BRING TO YOUR TEAM: • Tier 1 & Tier 2 Technical Support: Deconstructing complex user issues, running root-cause analysis, and delivering clear, technically precise solutions. • High-Stakes Account Support: Comfortable engaging with corporate clients, enterprise accounts, and key stakeholders to handle high-priority escalations. • Documentation & Knowledge Base: Experience handling strict, legally binding technical tender documentation, meaning I can build flawless internal SOPs and external FAQ macros for your team. • Cross-Functional Coordination: Proven history of managing cross-functional teams (engineers, suppliers, clients) to meet strict deadlines and Service Level Agreements (SLAs). • Multi-Channel Chat & Email: Background in high-volume, real-time communication ensuring fast First Response Times (FRT) without a drop in quality. I am fluent in English, completely adaptable to global time zones, and ready to elevate your team's customer success metrics. Let's connect to streamline your support operations!

Hi there! I'm a Customer Support Specialist & Virtual Assistant with 5+ years of experience helping businesses deliver excellent customer experiences and streamline daily operations. I specialize in providing professional customer support through email, chat, and phone, managing customer inquiries, resolving complaints, and handling administrative tasks efficiently. My goal is to help businesses maintain high customer satisfaction while freeing up time for core operations. What I Can Do for You ✔ 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 (𝐄𝐦𝐚𝐢𝐥, 𝐋𝐢𝐯𝐞 𝐂𝐡𝐚𝐭, 𝐚𝐧𝐝 𝐏𝐡𝐨𝐧𝐞 𝐒𝐮𝐩𝐩𝐨𝐫𝐭) Inbound & Outbound Customer Communication Customer Inquiry Handling & Complaint Resolution Technical & General Support Order Management & Follow-Ups Customer Satisfaction & Retention Ticketing Systems & CRM Updates ✔ 𝐕𝐢𝐫𝐭𝐮𝐚𝐥 𝐀𝐬𝐬𝐢𝐬𝐭𝐚𝐧𝐜𝐞 & 𝐀𝐝𝐦𝐢𝐧𝐢𝐬𝐭𝐫𝐚𝐭𝐢𝐯𝐞 𝐒𝐮𝐩𝐩𝐨𝐫𝐭: Inbox Management & Customer Communication Calendar & Schedule Management Data Entry, Data Cleaning & CRM Management Document Control & File Organization PDF to Excel/Word Conversion, OCR & Spreadsheet Management ✔ 𝐋𝐞𝐚𝐝 𝐆𝐞𝐧𝐞𝐫𝐚𝐭𝐢𝐨𝐧 & 𝐑𝐞𝐬𝐞𝐚𝐫𝐜𝐡 Contact & Email Verification (Low Bounce Rate) LinkedIn Research & Web Research General Market Research Targeted Contact List Building 𝐓𝐨𝐨𝐥𝐬 𝐈 𝐖𝐨𝐫𝐤 𝐖𝐢𝐭𝐡 • Zendesk Sell + Support • Kustomer • Monday CRM • Insightly • HubSpot CRM • Zoho CRM • Google Workspace • Microsoft Excel & Google Sheets • LinkedIn Sales Navigator 𝐖𝐡𝐲 𝐂𝐥𝐢𝐞𝐧𝐭𝐬 𝐂𝐡𝐨𝐨𝐬𝐞 𝐌𝐞? ✔ Strong communication and customer service skills ✔ Reliable, detail-oriented, and deadline-focused ✔ Fast turnaround and responsive support ✔ Professional, polite, and solution-focused approach ✔ Clean, organized, and ready-to-use deliverables 𝐖𝐡𝐚𝐭 𝐃𝐨 𝐌𝐲 𝐂𝐥𝐢𝐞𝐧𝐭𝐬 𝐒𝐚𝐲? ⭐⭐⭐⭐⭐ "Excellent, Good work. Highly recommend Muhammad." ⭐⭐⭐⭐⭐ "I would recommend" ⭐⭐⭐⭐⭐ "The freelancer was very prompt and Professional quality outputs. Excellent communication skills and could easily explain everything. Will hire again for the next assignment." ⭐⭐⭐⭐⭐ "Very hardworking and honest with highly polished skills. Great to work with you. Extremely recommended. I'll keep you in mind. Much Appreciated." Whether you need responsive customer support, reliable administrative assistance, or a dependable virtual assistant, I'm committed to delivering high-quality work that helps your business grow. 📩 Feel free to send me a message. I typically respond within minutes. I'm available to start immediately and can also do a quick call to discuss further. Best regards, Muhammad Faraz