Are you struggling to keep up with the demand for engaging visual content? I specialize in leveraging cutting-edge Generative AI to deliver high-impact videos and animations that convert, without the traditional production bottlenecks. I bridge the gap between AI efficiency and human creativity, ensuring your brand stands out on platforms like YouTube, TikTok, and social media.
Customer Service
Phone Communication
Technical Support
Techno
Marketing
Community Management
Stephane R.
Antananarivo, Madagascar
$23/hr
5.0
76 jobs
I design and build smart, scalable content ecosystems that engage audiences, foster loyalty, and drive measurable growth.
With over 10 years of experience in editorial strategy, SEO, social media, and digital storytelling, I combine creativity, structure, and data-driven insights to transform simple and complex ideas into meaningful content that truly resonates and performs.
Having completed 70+ projects and logged over 4,000 tracked hours on Upwork, I bring proven reliability, depth of expertise, and a client-focused approach to every mission.
Quick summary:
Content strategist and social media expert with 10+ years’ experience across SEO, content architecture, editorial planning, copywriting, digital marketing, community management, content optimization, video and graphic design, and project management. I specialize in building engaging, educational content ecosystems that build trust and become powerful levers for sustainable conversion and growth.
— Main Talents (10+ years of experience)
▸ Content Architecture & Strategy – scalable, SEO-driven, multi-platform systems that engage and convert
▸ Social Media & Community Management – B2C, B2B, niche & enthusiast audiences, community growth & engagement
▸ Editorial Planning & Copywriting – blogs, newsletters, product pages, social captions with clear brand voice
▸ Content Writing & Optimization – storytelling, hooks, clarity, SEO, conversion-focused content
▸ Content Production & Workflow Management – from ideation to publishing, process and team coordination
▸ French Creative Writing – long-form, short-form, tone and style adaptation
▸ Visual Content Creation – social-first graphics, branded visuals, ads
▸ Video & Photo Editing – reels, short-form edits, tutorials, intermediate photo retouching
▸ Digital Culture & Engagement – trendwatching, audience targeting, performance metrics
— Additional Skills
▪ English ▸ French translation — context-aware, culturally adapted
▪ Transcription (FR/EN) — podcasts, interviews, audiovisual content
▪ Basic audio editing — noise reduction, leveling, clean sound
▪ On-set boom operation — field recording experience
▪ Customer support — multilingual (FRFR, FRCA, EN), e-commerce, SaaS, info-products
— Toolset & Platforms
▸ Writing, SEO & publishing : Google Workspace - Adobe InDesign - SurferSEO - YoastSEO - Semrush (basic) - Grammarly - Hemingway - TranslatePress
▸ CMS & publishing : WordPress - Shopify - Wix
▸ Visual design & media editing : Canva Pro - Figma - Adobe Creative Suite (Photoshop - Illustrator - Lightroom- Premiere Pro - Audition - Lightroom Classic & CC) - Filmora - CapCut - Audacity
▸ Project management & collaboration : Notion - Trello - Asana - Airtable - ClickUp - Miro
▸ Scheduling & analytics : Meta Business Suite - TikTok Studio - LinkedIn Analytics - YouTube Studio - X Analytics - Swello - Agorapulse - Hootsuite - Later - Metricool - Google Analytics
▸ AI & assistants : ChatGPT - Midjourney - Claude - Sora
▸ Operating systems : Windows 11 (x64) - LinuxMint (x64)
— Languages
▪ Malagasy – Native proficiency
▪ French – Proficient (C2, CEFR) [Altissia.org, Nov. 2018]
▪ English – Conversational / Intermediate (B2, CEFR) [Altissia.org, Nov. 2018]
— A Few Words About Me 💬
I’m a content strategist and community builder with a creative heart and a systems mind.
I started early — as a kid navigating forums and roleplay servers, earning my first “admin” badge before I turned 14. That curiosity for how people interact online never left me. Over the years, it evolved into a profession rooted in digital storytelling, content ecosystems, and audience engagement.
I’ve worn many hats: moderator, writer, graphic designer, video editor, support agent, and strategist. Not because I had to do it all — but because I wanted to understand how each layer of content creation and digital communication worked together.
What drives me is designing content that speaks to people, not just at them — from the structure of an editorial calendar to the tone of a caption, from a short-form video to a multi-platform strategy.
To me, content and community management aren’t just operational fields. They blend creativity, empathy, pattern recognition, and process design — with a pinch of culture and a sense of timing.
That’s what I love to do.
And that’s where my skills and experience can be your gamechanger.
Content Creation
Social Media Content Creation
Social Media Management
French
English
Video Editing
Social Media Management Analytics
Creative Writing
WordPress
Content Moderation
Content Strategy
Proofreading
Christian M.
Antsirabe, Madagascar
$7/hr
5.0
45 jobs
Hello! I’m Chris — Your Tech-Savvy & Results-Driven Virtual Assistant
As an entrepreneur or agency owner, your time is your most valuable asset. I help you reclaim it by streamlining your operations, managing your digital infrastructure, and helping you scale efficiently.
With a strong background in E-commerce operations and digital content, I don't just complete tasks—I optimize your workflows.
🔧 Core Services & Expertise
🔹 E-commerce & CMS Management
Shopify Support: Product listings, inventory management, basic Liquid/theme tweaks, and store optimization.
WordPress Maintenance: Content updates, plugin management, and basic SEO optimization.
Tools: Shopify, WordPress, WooCommerce.
🔹 Video Editing & Content Repurposing (High Engagement)
Short-Form Video: Creating high-retention Reels, TikToks, and YouTube Shorts from your long-form content.
Post-Production: Trimming, transitions, engaging captions, color grading, and thumbnail design.
Tools: CapCut Pro, Adobe Premiere Pro.
🔹 Email, CRM & Customer Support
Inbox Optimization: Implementing Inbox Zero strategies, filtering, and prioritizing urgent client requests.
Customer Care: High-empathy support via email, live chat, or CRM ticketing systems to boost retention.
🔹 Digital Organization & Workflow Automation
Calendar Management: Booking, time-zone coordination, and meeting reminders.
Cloud Organization: Structuring clean Google Drive, Dropbox, or OneDrive setups for your team.
Data & Research: Competitor analysis, web research, and lead generation.
🌍 Language Proficiency
English: Fluent (Professional Correspondence & Technical Support)
French: Native/Fluent
💼 Why Work With Me?
✔ Proactive & Tech-Savvy: I understand the backend of digital businesses, meaning less onboarding time for you.
✔ Reliable Communication: Fast turnaround times and transparent project updates.
✔ Scalable Support: Whether you need a steady hand for daily tasks or support for a major launch, I’ve got you covered.
If you are an agency owner, e-commerce entrepreneur, or content creator looking for a dependable virtual partner to help you operate smarter—let’s talk.
📩 Ready to delegate with confidence? Click the "Invite to Job" or "Message" button, and let's discuss how I can support your business!
Social Media Management
Online Chat Support
Content Moderation
Microsoft Excel
Virtual Assistance
Database
Web Design
Shopify
Computer Engineering
WordPress
Data Analysis
Forum Moderation
Community Moderation
Focus Group Moderation
Online Help
Manoëla Ange Lorraine R.
Antsirabe, Madagascar
$12/hr
5.0
9 jobs
Je suis une professionnelle polyvalente avec de l’expérience en support digital et en gestion administrative.
J’ai travaillé en tant qu’assistante virtuelle et assistante des opérations commerciales (saisie de commandes, facturation, relance, gestion de tableaux de bord, résolution de problèmes, gestion de boîtes email et diverses missions administratives et commerciales). Ces expériences m’ont permis de développer une bonne organisation ainsi qu’un réel sens des priorités.
J’ai également occupé un poste d’agent de support chat, où j’ai appris à communiquer de manière claire et adaptée selon l’interlocuteur (professionnel, client, prospect), tout en restant à l’écoute des besoins.
En parallèle, je réalise du montage vidéo et des supports visuels. Je travaille actuellement comme community manager à temps partiel pour deux entreprises. Je m’occupe du respect du calendrier éditorial, de la création et de la programmation de contenus, ainsi que de l’engagement de la communauté.
Je suis une personne sérieuse, adaptable et j’apprends rapidement.
Je reste disponible pour toute mission correspondant à ce type de compétences.
Copywriting
French
Typing
Logo
Digital Marketing
HubSpot
Trello
Canvas
CapCut
Adobe Premiere Pro
Virtual Assistance
Email Support
Data Entry
Slack
Social Media Replies
Community Management
Video Editing
Video Publishing
Rebezafy M.
Antananarivo, Madagascar
$13/hr
5.0
3 jobs
Hello! I'm an AI Video Editor and Content Creator helping brands, agencies, coaches, and creators produce engaging short-form videos that increase views, engagement, and conversions.
I combine creative editing with AI-powered workflows to deliver polished, scroll-stopping content quickly and consistently.
I specialize in editing:
• Instagram Reels
• TikTok Videos
• YouTube Shorts
• Video Ads
• Social Media Content
• AI-Generated Videos
Whether you need daily content, viral-style edits, promotional videos, or branded short-form content, I can help.
•• Services ••
Short-Form Video Editing
• Instagram Reels
• TikTok Videos
• YouTube Shorts
• Podcast Clips
• Talking Head Videos
• Captions & Subtitles
• Motion Graphics
• Sound Design
•• AI Content Creation ••
• ChatGPT
• AI Script Assistance
• AI Video Workflow
• AI Image Generation
• Prompt Engineering
•• Graphic Design ••
• Canva Pro Designs
• YouTube Thumbnails
• Social Media Graphics
• Carousels
•• Social Media Support ••
• Content Scheduling
• Video Optimization
• Hashtag Research
• Basic Community Management
•• Why Clients Work With Me ••
✔ Fast turnaround
✔ Fluent English & French
✔ Excellent communication
✔ Detail-oriented
✔ Creative storytelling
✔ AI-powered workflow
✔ Rising Talent freelancer
✔ Reliable and deadline-focused
•• Tools ••
• CapCut
• Canva Pro
• ChatGPT
• Adobe Premiere Pro
• Google Workspace
• Microsoft Office
• WordPress
• Notion
• Trello
• ClickUp
• Industries
•• Marketing Agencies ••
• E-commerce
• Coaches
• SaaS
• Startups
• Personal Brands
• Real Estate
• Education
SEO Keywords
Video Editor
Short Form Video Editor
Instagram Reels
TikTok Video
YouTube Shorts
CapCut
Canva
AI Video Editor
Social Media Video
Video Ads
YouTube Editor
Content Creator
Video Production
AI Content
ChatGPT
Canva Pro
Motion Graphics
Caption Editor
Subtitles
Social Media Manager
Let's create short-form videos that capture attention, grow your audience, and strengthen your brand.
Social Media Content
Social Media Management
Video Editing & Production
ChatGPT
WordPress
Google Sheets
AI Video Generation
Graphic Design
Canva
CapCut
AI Video Generator
Data Entry
AI Image Generation
Video Editing
Video Ad
Ecommerce
TikTok Video
Instagram Reels
YouTube Shorts
Virtual Assistance
Imavomialy R.
Toamasina, Madagascar
$8/hr
5.0
1 jobs
You’re probably dealing with too many customer messages.
Repetitive questions and constant follow-ups.
As a result, you’re losing potential customers.
You’re also losing valuable time to focus on growing your business.
That's where I come in.
I can take these tasks off your plate.
And make sure your customers receive clear, timely and professional responses.
Great customer support is not just about answering questions.
It’s about making customers feel heard, understood and taken care of.
That’s what I’ve learned from more than 3 years of experience in multinational companies.
Clear communication, dependability and attention to detail can make a real difference.
Also, being bilingual in French and English is a plus.
But delivering an excellent customer experience is what matters most.
What I can take off your plate :
_ Email, chat, phone and follow-ups with fast and clear responses.
_ Data entry, documents, spreadsheets and day-to-day tasks
_ Appointments, meetings and calendar management
_ Research, simple Canva designs and content tasks
_ Keeping priorities organized and work on track
Here are the tools I use to get it done :
Microsoft Office, Google Workspace, Zoom, Calendly, Google Meet, Trello, Notion, Canva, CapCut.
I also understand Zendesk and have been certified.
I’m not claiming years of hands-on experience with it.
Looking for someone you can trust to handle this without babysitting them?
You’re in the right place.
Let’s hop on a call and discuss how I can support your business!
Virtual Assistance
Customer Support
Customer Service
Data Entry
Email Support
Google Workspace
Microsoft Office
Phone Support
French
Social Customer Service
Customer Satisfaction
Google Docs
Google Sheets
Administrative Support
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Kinetic Investments
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Summa Linguae
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