Hire the Best Administrative Assistants
in Madagascar

I work as a reliable behind-the-scenes Virtual Assistant, helping entrepreneurs, CEOs, and growing businesses stay organized by handling the time-consuming but essential tasks that keep daily operations running smoothly. From administrative support and data management to customer support, basic accounting follow-up, content assistance, and e-commerce support (Shopify), I make sure nothing falls through the cracks so you can focus on strategy, growth, and decision-making. 🇫🇷 French-speaking clients welcome !! I also work fluently in French. 👩‍💼 WHO I AM & HOW I WORK I am a Versatile Virtual Assistant based in Madagascar with proven experience supporting businesses across multiple areas: administration, operations, customer support, data, and e-commerce. I work quietly in the background, follow processes carefully, respect deadlines, and adapt easily to different tools and workflows. I am comfortable working directly with CEOs, founders, and teams, and I take ownership of the tasks entrusted to me. If a task is repetitive, operational, or takes too much of your time, I can handle it reliably and with attention to detail. 🗂️ WHAT I CAN HELP YOU WITH - Administrative & Business Support - Administrative and back-office tasks - Email and inbox management - Calendar and schedule coordination - Contact research and list building - Document organization and file management - Online research and reporting - Personal Assistant / Executive Assistant support 📊 Data & CRM Support - Data entry and data cleaning (Google Sheets, Excel) - CRM updates and follow-ups (HubSpot, Trello, etc.) - Database organization and verification - Accuracy-focused repetitive tasks 💼 Basic Accounting & Financial Follow-up - Uploading and organizing receipts and invoices - Expense tracking and accounting follow-up - Preparing clean data for accountants - Support with accounting tools 💬 Customer Support / Service Client - Email-based customer support - Handling inquiries, refunds, complaints, and follow-ups - Order tracking and issue resolution - Customer satisfaction support and templates 🛒 E-commerce & Shopify Support - Shopify store setup assistance - Product uploads, updates, upload reviews - Website translations (products, pages, menus) - Order management and back-office support - Content and store organization 🎥 Content & Marketing Support - Video subtitles for ads (Reels, TikTok, short-form videos) - Content assistance using tools like CapCut, ElevenLabs, Captions AI, Submagic - Basic content and marketing support tasks 🌍 LANGUAGES & TOOLS French: Fluent English: Professional working proficiency Tools & Platforms Shopify, Google Workspace, Excel, Freshdesk, HubSpot, Trello, Slack, Pipedrive, Pennylane, CapCut, Loom, Canva, Figma, Frameand more. ⭐ WHY CLIENTS WORK WITH ME - Reliable, organized, and detail-oriented - Used to handling multiple responsibilities - Fast learner and adaptable to new tools - Professional, discreet, and committed to quality work - Clients trust me to handle essential day-to-day tasks so their business runs smoothly without constant supervision. 📩 LET’S WORK TOGETHER If you are looking for a versatile and dependable Virtual Assistant to support your operations, administration, customer support, or ongoing business tasks, feel free to message me. 👉 I’ll be happy to discuss your needs and see how I can support your business.

Dedicated administrative assistant with 8 years of experience. I have worked with many industries including payroll and human resources, which allows me to facilitate an efficient workflow and improve communication between multiple departments. I am a reliable, highly motivated and independent professional. My top priority is to get the job done and done right, with the goal of providing the highest quality service and being part of a winning team. After working with different companies in various fields (e-commerce, online gambling, and service market), I have acquired knowledge and skills that are useful in customer service/support to promote the growth of your business. Being fluent in French, I can also perform various tasks such as transcription, data entry, and all tasks related to administrative assistance. Do not hesitate to contact me if you are looking for a reliable and versatile person.

Hi! I’m Vanessa Ramiandrasoa, a freelance Virtual Assistant and Customer Support Specialist with 10+ years of experience. I’ve worked with businesses worldwide, handling administrative tasks, customer service, content writing, and much more with efficiency and professionalism. 💻 Virtual Assistance – Email management, data entry, scheduling, research 🎧 Customer Support – Handling inquiries, refunds, CRM management, social media moderation ✍️ Content Writing – SEO articles, proofreading, transcription, blog posts My versatility is my biggest strength—I can adapt to various roles and juggle multiple tasks efficiently. Whether it’s organizing workflows, assisting clients, managing content, or problem-solving, I bring a flexible and proactive approach to every project. With my background in sales and client relations, I know how to engage customers and enhance brand trust. If you're looking for a reliable, adaptable, and detail-oriented freelancer, let’s chat! 🚀 Let’s make your business run smoother together! Best, Vanessa RAMIANDRASOA

I specialize in data processing, analysis, and management, helping businesses structure, clean, and leverage their data efficiently. With solid experience in data projects, transcription, translation, and AI data annotation, I deliver accurate, organized, and high-quality work tailored to data-driven environments/primarily for French-language tasks. Detail-oriented and methodical, I handle large volumes of data with precision, ensuring consistency, accuracy, and proper organization. My work helps teams save time, improve decision-making, and optimize internal processes. Core Skills – Data & Operations Data Processing & Management • Data entry, cleaning, and validation • Database structuring and organization • CRM data management and updates • Data collection and enrichment (web research) • Large-scale data handling • Data quality control and verification AI & Language Data Projects (primarily in French) • AI data annotation and evaluation • High-accuracy French transcription • French ↔ English translation • Proofreading and editing (French content) • Quality analysis (audio, text, video) Data-Driven Operational Support • Structured customer request processing and tracking • Reporting and data tracking • Document processing and formatting (Word, Excel, PDF) • Spreadsheet management (Excel / Google Sheets) • File organization and document management Tools • Google Workspace (Docs, Sheets, Gmail) • Microsoft Office (Excel, Word) • CRM systems • Data annotation tools • Online collaboration tools Key Strengths • Strong attention to detail • Accuracy and reliability • Ability to handle repetitive tasks with consistency • Deadline-oriented and well-organized • Adaptable to data and AI-related projects • Strong proficiency in French-language data tasks

I have master degree on international trade and marketing . I have 12 years of experiences on these fields . I am ready to work with you . Don't hesitate to contact me if you have a work about: - VIRTUAL ASSISTANCE - CUSTOMER SUPPORT - PURCHASING - MARKETING - COMMUNICATION - SALES - SOURCING With quick work lead time , and affordable price , it will be an opportunity for me to work for you

🚀 Besoin de structurer vos opérations et de libérer du temps pour développer votre business ? En tant que collaboratrice de confiance, j'aide les dirigeants, infopreneurs et agences francophones à optimiser leur quotidien. Mon objectif : prendre en main la gestion de vos opérations, de vos clients et de vos outils pour vous permettre de vous concentrer à 100 % sur votre zone de génie. ⚙️ Ce que j'apporte à votre entreprise : Gestion Opérationnelle & CRM : Maîtrise d'outils comme GoHighLevel, Odoo et Google Sheets pour structurer vos bases de données, suivre vos projets et automatiser vos processus. Rigueur & Support Financier : Forte d'un parcours solide de 7 ans dans le secteur bancaire (Banque Malgache de l'Océan Indien), notamment comme Analyste de Crédit et Chargée d'affaires internationales, je gère avec une précision absolue le suivi de vos dossiers et vos reportings administratifs. Création de Contenu & Vidéo : Montage et sous-titrage de vos vidéos courtes (Reels, TikTok, Shorts) via CapCut et Canva pour dynamiser votre communication et attirer des clients. Support Client Premium : Gestion de votre service après-vente (emails, chat, appels), traitement des réclamations et suivi personnalisé pour maximiser la satisfaction de vos clients. 🎯 Pourquoi travailler avec moi ? Bilingue & Excellente communication : Un français irréprochable (C1) pour toutes vos rédactions et interactions clients, combiné à un anglais opérationnel (B2) si vous avez besoin de suivis simples à l'international. Esprit de performance : Ancienne vice-championne de tennis de Madagascar, j'applique la même discipline, la même autonomie et la même résilience dans la gestion de vos projets professionnels. 💬 Discutons de vos besoins lors d'un premier échange !