Hire the Best TeamViewer Specialists in Makati City, PH

I am a results driven, go getter professional with a strong winner mindset. I don’t wait for opportunities, I create them. Whether it’s learning new tools, taking on challenging roles, or solving problems quickly, I always push myself to deliver more than what’s expected. My drive, discipline, and constant pursuit of growth allow me to adapt fast, take initiative, and bring high-value results to every project I work on. Real Estate Support (5 years) • Cold calling • SMS follow-ups • Lead nurturing • Comps pulling • Appointment setting • Acquisitions assistance • Strong sales skills • Experience with US & UK real estate markets • Pipeline organization and updates • CRM & Systems Management Tools: GoHighLevel, Podio, KVCore, Salesmate, Woo, Readymode, Batchdialer, Mojo, CallTools, Batch Leads, PropStream, Zillow, Redfin, MLS, Docusign, Privy Customer Service & Tech Support (7 years) • Clear communication • Fast problem-solving • Handling inquiries and support tickets • Tech troubleshooting • Simplifying complex concepts • Research & data organization • Workflow optimization • Multitasking across projects Tools: Zendesk, Freshdesk, Intercom, Google Workspace, Salesforce, SAP Hiring & Recruitment • Applicant screening • Interview scheduling • Onboarding support Tools: Indeed, LinkedIn, Google Calendar, Zoom Creative Work • Canva designs • Voiceovers for IVR & ads • Video editing for TikTok, Reels, and social content Tools: Canva, CapCut Social Media Management • Content planning • Posting & scheduling • Engagement and brand collaborations Tools: Meta Business Suite, Hootsuite, Buffer, TikTok Creator Tools Voice Over Services • IVR voiceovers • Ad voiceovers • Social media voiceovers • Clear and professional audio delivery Tools: Audacity, Adobe Audition, high-quality microphone setups

With 9 years experience in Technical support and Customer service. 👇👇👇 Skills and Expertise: 🔥 Proactive Customer & Technical Support 🔥 SaaS & IT Help Desk Support 🔥 CRM & Lead Flow Management 🔥 Automation & Integration Support 🔥 Admin & System Oversight 🔥 Onboarding & Ongoing Support 𝐓𝐨𝐨𝐥𝐬 & 𝐏𝐥𝐚𝐭𝐟𝐨𝐫𝐦𝐬 𝐔𝐬𝐞𝐝 𝐃𝐚𝐢𝐥𝐲: Automation & CRM ⚡ Zapier ⚡ REsimpli ⚡ HubSpot ⚡ Podio ⚡ Airtable ⚡ GoHighLevel Support & Ticketing ⚡ ServiceNow ⚡ Help Desk Systems ⚡ Knowledge Base Tools Communication ⚡ Slack ⚡ Zoom ⚡ WhatsApp ⚡ Loom Workspace & Productivity ⚡ Google Workspace ⚡ Microsoft Office ⚡ Notion ⚡ ClickUp Remote & Technical Support ⚡ TeamViewer ⚡ AnyDesk AI & Productivity ⚡ ChatGPT ⚡ Gemini 🚀 I’m comfortable learning new platforms quickly and adapting to your existing systems. I'm very straightforward. 💬 Send me a message if you need help.

I have 4 years of experience in the BPO industry specializing in back-office/admin and customer support, and 7 years of freelancing (Tech/Customer Support, Sales, QA and Data Entry) experience. I started as a Teammate in 2012 and by God's Grace, I was promoted as Team Lead in 2015. Keen in details and hardworking. Willing to learn and go the extra mile. EDUCATION De La Salle University – Dasmariñas. Dasmariñas City, Philippines - Bachelor of Science In Business Administration, Major in Business Management - Dean’s Lister WORK EXPERIENCE: *Jun 2024 - Sept 2024 Account Manager, Patriot Federal LLC Responsible for selling a diverse range of supplies to US government agencies through phone (Ring Central), email, and government bidding platforms. Responsible for preparing sales quotes, generating reports, and conducting lead generation activities. *Nov 2023 - Jan 2024 Junior Monitoring Specialist, Compass Mining Monitored Bitcoin mining facilities and customers' Bitcoin ASIC/machine performance. Created proactive tickets to solve customers' ASIC issues. Performed ASIC troubleshooting and diagnosing. Responded to customer ASIC concerns via email. Prepared daily and monthly Bitcoin facility performance reports. * Mar 2021 – August 2023 Technical Support Representative, Upwork (ActivePipe) Provided technical & customer support via email and chat to ActivePipe (email marketing platform) clients: international real estate companies and agents. Assisted on creating escalations for platform issues, billing or design/feature requests to the Engineering, Accounts, Design/Onboarding and/or Product Team. * Jun 2020-Dec 2020 Quality Assurance Specialist (Trainee), Upwork (Woflow) Performed quality assurance on the menus completed by the company’s transcribers. * Mar 2020-Jun 2020 Menu Transcriber, Upwork (Woflow) Transcribed restaurant menus (pdf files/images) into an online version suited for delivery apps through Woflow online tool. * Oct 2016-Sep 2019 Technical Support Representative, Upwork (TrekkSoft Online Booking Software) Provided technical & customer support to TrekkSoft’s clients: international SME business owners. Created customer’s website through a website builder option of the software. Handled customer complaints and accounts dispute management. * May 2016-Sep 2016 Team Leader, TaskUs Inc. (Account: Wish) Lead a team of 12 Customer Service Representatives that handles customer complaints, concerns and inquires about their purchased product via the Wish App. In-charge of quality control and project management. * Nov 2015-Apr 2016 Team Leader, TaskUs Inc. (Account: FullScreen) Handled a team of 8 Video Optimizers that manage YouTube accounts of FullScreen clients. Ensured that Team’s KPIs are met. * Feb 2015-Oct 2015 Video Optimizer, TaskUs Inc. (Account: FullScreen) Performed YouTube channel optimization and updates for clients’ videos and video channels. Created custom video thumbnails using Adobe Photoshop software. Communicated with clients regarding task updates and project progress. * Feb 2013-Jan 2015 Research Analyst, TaskUs Inc. (Account: CrowdFlower) Created test questions for an online job/crowd-sourcing provider. Performed online-based searches for people, articles and products related to the test question. Daily tasks also include content moderation, data entry and transcription. * Jun 2012-Jan 2013 Data Miner, TaskUs Inc. (Account: AllTrails.com) Updated web content for a hiker/trail-based website, which includes research on a particular trail, its GPS coordinates and best season when to hike.

Thank you for checking my profile. I'm Justin. I am a self-driven professional with over a decade of experience in Customer Service. I specialized in providing Customer Service for any business, helping them establish their systems i.e. Zendesk, Shopify, Woocommerce, DSers, Aliexpress, and Salesforce. I am also a Certified Zendesk Administrator. No matter how long the duration or type of the project, my goal is to make your business run smoothly and be able to provide world-class Customer Service.

"It is our choices…that show what we truly are, far more than our abilities." ~ Professor Albus Percival Wulfric Brian Dumbledore 🧙🏻‍♂️🪄 Since 2010, I’ve chosen to dive deep into the customer service matrix—starting as an agent and advancing to subject matter expert, escalations manager, and quality assurance. I’ve even stepped into a ‘Professor’ role, training teams and guiding them through the magic (and challenges) of the field. 🎓✨ My experience spans industries like tech 💻, e-commerce 🛒, telecom 📞, insurance 🛡️, finance 💵, and fraud management 🕵️‍♂️—working with clients, agents, brokers, and businesses, much like collaborating with wizards and Muggles alike. Whether mentoring teams, solving complex problems, or safeguarding platforms, every choice shapes who we become. And I’m always ready for the next adventure. 🏆🗺️