Hire the Best Contingent Workforce Management Freelancers in Quezon City, PH

I possess extensive experience in the human resources industry, specifically overseeing recruitment, hiring, and onboarding of new personnel, as well as administering payroll assignments to ensure accurate and timely compensation. In addition, I have honed my customer service skills, providing prompt and efficient responses to inquiries by actively listening to customers and identifying their needs. Overall, my primary objective is to be dedicated to help the organization thrive and grow.

Hi! I'm Rey, Expert Payroll Processor with more than 10 years of payroll experience. 3 years in US payroll processing. Expert on Shiftwise, Vizient and other VMS for timekeeping and payroll processing. Data Management related to payroll, maintaining ADP, CMT (Contingent Management Talent) and dealing with SAP and Great Plains for Recon and posting. With knowledge on AP and AR reconciliation, Profit and Lost Report.

Hello! I’m Macky, a results-driven professional with over 14 years of experience in Workforce Management, IT, and operations support. I started freelancing in November 2016 and have since built a strong background working remotely. Before freelancing, I spent 12 years in the BPO industry, where I specialized in Workforce Management—handling reporting, real-time monitoring, scheduling, forecasting, capacity planning, and compliance for nearly 5 years. In addition, I have hands-on experience in IT engineering, service desk/technical support, e-commerce, and virtual assistance. I’m detail-oriented, reliable, and focused on delivering accurate, high-quality work.

A versatile professional with 10+ years of experience across eCommerce, insurance, telecommunications, healthcare, and customer support operations. My background combines team leadership, operational excellence, customer service, and administrative support, allowing me to deliver reliable results in fast-paced environments. CORE STRENGTHS: • Customer Service & Client Support • Team Leadership & People Management • Virtual Assistance & Administrative Support • Product Research & Listing Reviews • Data Entry, Data Validation & Quality Assurance • Web Research & Market Research • Google Sheets & Microsoft Excel Management • Process Documentation & Reporting • Training, Coaching & Onboarding • KPI Tracking & Performance Management • Escalation & Issue Resolution • Workflow Optimization & Process Improvement PROFESSIONAL HIGHLIGHTS: • Over 10 years of experience leading teams and supporting business operations across multiple industries. • Proven success as a Team Lead, Assistant Manager, and Training Specialist, driving performance through coaching, development, and accountability. • Experienced in managing customer service operations, handling escalations, and improving customer satisfaction metrics. • Skilled in reviewing product listings, validating data, maintaining tracking systems, and ensuring information accuracy. • Strong ability to organize, analyze, and document information to support informed business decisions. • Known for clear communication, attention to detail, and consistent delivery of high-quality work. • Experienced in collaborating with remote teams and providing transparent progress updates to stakeholders. ADDITIONAL BACKGROUND: • Registered Nurse with experience in healthcare environments, bringing strong critical thinking, adaptability, and attention to detail. • Comfortable working independently, managing multiple priorities, and taking ownership of projects from start to finish. WHAT YOU CAN EXPECT: ✔ Professional and timely communication ✔ High-quality, accurate work ✔ Strong attention to detail ✔ Proactive problem-solving ✔ Reliability and accountability ✔ A collaborative partner focused on helping your business succeed Whether you need a trusted team leader, dependable virtual assistant, or detail-oriented operations partner, I'm committed to delivering quality work, improving efficiency, and helping your business achieve its goals. Let's connect.

Throughout my career, I have excelled in various roles, delivering impactful results and contributing to organisational success. As a Project Coordinator/ RTO Services Coordinator and HR Practitioner for Registered Training Organizations (RTOs), I facilitated the registration and accreditation processes, ensuring compliance with industry standards. By reviewing policies, developing Training and Assessment Strategies (TAS), and maintaining project alignment, I have supported RTOs in achieving their goals. Additionally, I provided ongoing support, conducted periodic reviews, and ensured updated documentation, collaborating with stakeholders to address their specific needs and maintain regulatory compliance. In my role as a Student Services Officer in an educational institution, I have demonstrated my dedication to student success. By delivering comprehensive assistance and guidance, I have helped students navigate educational and career paths effectively. Managing enrollment processes, maintaining accurate student records, and optimizing course availability, I have ensured a seamless experience for students. I have also implemented strategies to enhance student retention and success, organizing engagement activities and conducting regular check-ins. Additionally, I have effectively handled administrative tasks and ensured compliance with regulatory requirements. At The Body Shop (Philippines), as an HR Officer, I successfully managed workforce planning, recruitment, and personnel movement. By maintaining meticulous employee records and HR reports, I ensured adherence to policies and regulations. With a focus on employee relations, performance management, and training and development, I fostered a positive work culture and facilitated growth opportunities. Moreover, I oversaw timekeeping, payroll, and exit management processes, ensuring accuracy and efficiency. Similarly, during my tenure as an HR Officer at SM Retail (MCLG MGT. CORP- Philippines), I spearheaded the Manpower Planning and Recruitment function, ensuring streamlined employee selection. By managing personnel movement, records management, and HRIS administration, I maintained organizational efficiency. I implemented employee relations programs, monitored performance, and provided training and development support. Additionally, I handled timekeeping, payroll, and exit management processes with precision. In my role at Zesto Corporation (Philippines), I led nationwide hiring processes and maintained compliance with pre-employment requirements. By managing payroll activities for multiple branches, including the preparation of 13th-month pay and leave monitoring, I ensured timely and accurate compensation for employees. Coordinating with government agencies for employee benefits and reimbursements, I demonstrated my ability to handle administrative duties and maintain meticulous employee records. During my earlier HR Staff roles, I successfully managed payroll processes, leave monitoring, and employee record maintenance. By preparing vouchers for employee claims and benefits, handling HR correspondence, and conducting interviews and background investigations, I contributed to efficient HR operations and effective employee engagement. Lastly, as a Franchise Officer at Aqua Treatment Technology (Philippines), I oversaw the implementation of company policies and procedures across franchise branches. By monitoring branch performance, supporting franchise owners in sales strategy development, and handling customer complaints, I contributed to the success of the franchise network. In conclusion, my diverse experience and expertise in being a Virtual Support/ Business Coordinator, Human Resource Officer, and consultancy roles have equipped me with the skills and knowledge to deliver comprehensive support, ensure regulatory compliance, drive profitability, and foster a positive work culture. With a proven track record of success, I am committed to contributing to organizational growth and excellence.

A highly dependable professional with 21 years of extensive experience across virtual assistance, manufacturing, logistics, security and BPO industries. I have been a Maintenance Coordinator in Facilities Management for the past 2.5 years, leading maintenance activities and ensuring optimal facility operations. Expert in logistics and human resources, with a strong focus on process improvements, transitioning from regular processes to high-volume transfers. Proven ability to conduct studies on cost reduction, inventory control, and production record systems, leading to the development of effective projects and processes. A results-oriented individual with strong analytical skills, consistently delivering quality work and driving productivity improvements. For inquiries and opportunities, please send a private message or email me at mantilla.christian@gmail.com.